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Plant material was in excellent condition. Customer service was above and beyond. I ordered house plants by mail in the middle of winter. I received a personal phone call saying they would not be sent until the next warm day. I did not expect the plants until spring. As usual, we had a 3-4 day warm up in Jan-Feb. I recieved my plants during this time. The plants were followed by a phone call to insure I had recieved the material.
Haven't ordered from them lately but that's only because they no longer have a mailorder catalog. When I did the plants were okay if small, but their prices reflected that size. I miss their catalog. It was easier to look for things than to use their website.
We bought Bougainvillea plants. Good Price, received plants packed with loving care...all survived and we ordered 50 of them. We were very impressed with them. Their catalog is called Goodscents and has lots of good-smelling plants in them.