|Positive ||americangothic |
May 6, 2013
|This is my second year ordering with this company. I have had great experiences both times. My potato crop was great last year. All of the items I ordered arrived on time and are in good shape.
|Positive ||Tim Hawley (Silver L |
April 23, 2013
|My experience this year with the Maine Potato Lady has so far been great. I ordered my conventional Red Pontiac and organic German Butterball seed potatoes in January with the promise they would be here mid-April and they were received the first week of April in excellent condition. I am still waiting for my sweet potato slips which should be shipped near the middle of May and will keep the Watchdog community updated.
|Negative ||Davisfarmllc12 |
April 8, 2013
|I placed my order within the time frame for a march shipment and we ordered 300lb and I was hoping to continually order 300lb a week for a month but that will not happen and I will never order from them again. They sent me a confirmation email which i recieved, then march came and went and i had recieved NO WORD from the company so i sent an inquiry email april 8.... no response! So i sent a cancellation email today and what do you know i get a call minutes later! Along with an email saying it was my fault they didn't keep me informed, they had the wrong email (then how did i get a confirmation email?) i didnt answer the phone after i already sent a cancellation email (of course I didnt icouldn't was finisheda i alreadyhave told them tothat cancel my orderphone i havwe nothing toi talk toto them about) and just completely blaming everything on me. I understand this is produce and weather affects your crop but if you dont know how to communicate with your customers you will eventually fail or lose a bunch of good opportunities to grow!
|Negative ||paperbutterfly |
May 21, 2012
|Ordered way early, never received months later despite an email confirmation, so emailed to check status. Was told they missed the order, and couldn't fill part of it, and what they could would take a few days to ship. Hadn't charged my card, so I just cancelled since it's too late to plant where I am with the shipping time added in, but frustrating. I'll order elsewhere in the future.
|Neutral ||ChicknScratchNY |
April 18, 2012
|Ordered in February, was told order would shop 2nd week in April. 2nd week came, no email or anything I was expecting something because they don't charge your card until they ship.
I sent an email on Tuesday, no response, emailed again Friday and got a snippy response saying my order was going to ship the 3rd week in April and that the company was small and they had to choose between filling orders and answering emails. Then my card was charged.
Received the potatoes today, one bag was rotten. The rest ($70 worth) looks really good. I sent an email about the rotten potatoes and received a very fast response saying they would be replaced even though they are out of stock on the website.
Even if the product is amazing the customer service was a real let down.
|Positive ||bbinmm |
MILTON MILLS, NH
August 15, 2011
|ordered garlic late last summer,most were sold out but bought sampler pkg. TOTALLY satisfied on time,great instructions 98%success rate,getting ready to order again.
|Negative ||davehhds |
July 11, 2011
|Poor business practice of contacting the customer, about shipping 2-3 weeks late, after the expected delivery date and having that turn out to be more than 4 weeks late. The sweet potato slips were fried when I received them. I salvaged 7 of 12 and got them into the ground the last week of June...now does that sound right to you? Also, I thought I was buying from the grower and found out they were ordering from some vendor down south. I won't do more business with them.
|Positive ||nembula |
June 1, 2011
|Ordered 5# of the All Blues and was thrilled to recieve lovely many eyed smallish potatoes. They planted three 25' rows! I had also ordered three other varieties from a different supplier and was sorry I did after comparing them to what I got from The Maine Potato Lady. Found her to be friendly and warm to talk to on the phone too.
|Negative ||CrowFeatherFarm |
Traverse City, MI
April 29, 2011
|My partner and I are in our first season establishing a small for-profit farm. We ordered a large amount of potato and allium seed from the Maine Potato Lady. The billing address and shipping address were different, several hundreds of miles away.
She shipped our order to the billing address, causing us to be late planting. We had to arrange with our buyer to have them driven up to us a week later, since she was unwilling to ship new product to the correct address. By the time they got here, the onions and shallots were sprouted and molding, as were the potatoes.
She was EXTREMELY rude and unhelpful on the phone. She also forgot to ship the Adirondack Blues, sending us some junky white potatoes instead.
I strongly caution all growers, gardeners and farmers alike, to AVOID this so-called company.
|Neutral ||magnaastra |
Charleston, IL (Zone 6a)
October 5, 2010
|Got an unexpected and unwelcomed substitute for the Polish Red, which I thought I'd ordered early enough in the season to avoid (apparently not). I guess I didn't mark "no substitutes" on my order, so, okay, I'll keep the Inchelium Red. What really isn't so great is the condition and size of the hardneck bulbs: little, deformed bulbs, with correspondingly small, and bare, cloves, and quite a few loose stragglers. If I wasn't planting in two days I'd be pretty concerned about storage. Guess I'll just have to wait and see how they grow out.
|Positive ||GoldenShihTzu |
June 10, 2010
|Communication is a little strained, but her products are well worth it! The All Blues, All Reds, and German Butterballs are some of the best potatoes I've ever grown!
|Positive ||kayfrances |
South Burlington, VT
February 11, 2009
|Although I ordered late for my home garden, a hand-written note and return check for one out-of-stock variety was sent immediately. When the other seed potatoes arrived they were in excellent condition, and we are still (Feb.) enjoying some of the crop.
|Positive ||rwzzz |
February 4, 2009
|Purchased potato's, onions, garlic, was very pleased and had excellent results in NE Pa zone 5a. Still using stored onions & potato's from 08 harvest in Feb 09.
|Positive ||kitchengarden |
April 9, 2008
|I was very pleased with the quality of the Red Sun shallots that I received. The bulbs were of good size and color, and were obviously well-grown, well-cured, and well-stored. The customer service was excellent and my order arrived in a timely manner.