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The scoop on 'Dobbies Garden Centres'

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  Company Profile  
Dobbies Garden Centres

Melville Nursery, Lasswade
Edinburgh, Scotland, EH18 1AZ
(United Kingdom)

Phone: 0844 840-8402
Fax: 0131 654 2548

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This company offers a variety of gardening supplies and seeds.

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No positives
No neutrals
1 negative

Comments:

RatingAuthorContent
Negative njarratt
London + Italy
United Kingdom
(3 reviews)
April 28, 2008
Very poor. The order never arrived - the courier company they used apparently lost the order. They then resent using another firm who again never delivered. It took me a total of 6 calls to elicit this information over a period of 2 weeks (when the confirmation of order stated delivery within 2 days) and to chase for the promised refund. Which to date has still not arrived. They don't respond to emails either, forcing me to continually call their 0845 number.

A shame, because they looked good on paper. Tesco own a large percentage of this company now (bulbs sold in Tesco look very similar) so I guess this may explain the poorer levels of customer service than I expected. Would not use again.

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