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| Feedback History and Summary |
|Positive ||50Carrots |
Chesapeake Ranch Estates-Drum Point, MD
May 3, 2013
|Smokey’s Daylily Gardens: WOW! “with over three thousand varieties and over five million plants in stock...” I searched for a daylily vendor when I was looking for a white spider daylily. Most of the general interest plant vendors (local plant nurseries and on-line) only sell a few daylilies and I was searching for some more unique ones (not just Stella De Oro). I’ve checked quite a few daylily websites and Smokey’s Daylily Gardens has the search features I need. (flower size/type and COLOR). In 2012, I ordered 100+ different types of daylilies over several months which were planted May through November. The first ones I planted bloomed two weeks later. Through the winter months I received monthly e-mail special offers and I ordered a total of 20+ types (80+ fans) to be shipped in May. Some of the special offers were so good I was able to purchase some of the higher priced newer daylilies. I enjoy receiving the free bonus plants and have a special section just for them. Excellent customer service. Every package I’ve received shows excellent quality control. (little bits of damp newspaper around each double fan—I suspect they keeping at least one Indiana newspaper in business) Healthy fat double fans. Brutus arrived as biggest double fan I’ve ever seen (I had to dig a hole big enough for a shrub) Excellent prices and reasonable shipping costs. Excellent customer service—I had a question about one of the special offers and received an e-mail reply very quickly. I used to have an impressive daylily display (ruined by flooding and subsequent roadwork), so thanks to Smokey’s I am well on my way to another impressive garden.
|Positive ||etnredclay |
Spring City, TN
September 14, 2012
|Posted on August 1, 2012, updated September 14, 2012
Nice, nice, nice!
These double fans are HUGE and fresh. The website says they dig and ship when they get the order. The package was in the mail within a couple of hours of my order. And arrived promptly via USPS Priority. Just lovely plants.
I like to start with a company by getting a smallish order, usually from their sales pages, so if it doesn't work out, there's no heartbreak. I spent $50 on spider daylily collections, 6 varieties, 2 plants each, and I ordered 2 collections. Got a nice bonus plant as well.
These fans are so huge that just 4 of them practically filled a plastic shopping bag. And there was a coupon for online ordering included. Nice again.
The prices are right. The fans are huge and obviously dug fresh. Labeling is clear. Shipping is prompt. Selection is GINORMOUS.
I will DEFINITELY be ordering again.
On September 14th, 2012, etnredclay added the following:
Order #2 -- there's a HUGE September sale and I got another 90 DL. Again, wonderful.
And bonuses.... oh, thank-YOU, Smokey's, the bonuses were a mix of plants I already ordered, which meant I already WANTED them, YES!, and a new one to trm again, thanks.
90 plants ordered, 43 bonuses, dug fresh when ordered, bundled in newsprint and plastic shopping bag (more than enough to keep them fresh with next-day arrival via UPS), clearly labeled with a computer print-out tag, super fast shipping, fabulous prices, couldn't ask for more, Smokey's!
|Positive ||virginiarose |
Portsmouth, VA (Zone 8a)
September 3, 2012
|Posted on August 16, 2012, updated September 3, 2012
Wow, great big Daylilies!! Can't believe the prices, I'm hooked. Will definitely do more business with this company and highly recommend them to anyone, especially someone just starting a daylily garden. At these prices you can afford to go a little crazy!
Thank you Smoky's!!
On September 3rd, 2012, virginiarose added the following:
Got another great order from Smokey's, love the service and the prices. Nice little bonus plant!
|Positive ||LindaWillaredt |
May 23, 2012
|I have been growing daylilies for over 20 years and have ordered from a wide variety of sources, both local, regional and mail order.
When I ordered from Smokey's earlier this year, there was a 'small' problem with my order. I e-mailed the company, venting frustration and not really expecting a response. To be honest, I was fuming and ready to write a scathing review to warn other customers of my bad experience.
I can't do that now. The customer service rep from Smokey's did respond. He apologized for the problem and offered to fix it. And then he did fix it, true to his word.
There are not many businesses these days that take the time to solve customer issues. It seems to be customary to take the money and run. Smokey's is better than that.
The plants I ultimately received from Smokey's are fair to generously sized with healthy intact root systems. Their variety is incredible (I especially like the representation of some of the older GHWild cultivars that are actually precursor UFs and I think highly under-estimated) and their prices are very reasonable.
Smokey's Daylilies is a valuable resource for daylily afficianados. Order without hesitation, this is a company with exceptional products and customer service and they will not let you down.
|Positive ||gregr18 |
Bridgewater, MA (Zone 6b)
August 24, 2011
|I was very pleased with my transaction with this nursery. The prices are excellent, the selection is huge; plants are large, healthy, and well packed; shipping is very quick, and they included coupons and a bonus plant with my order. I agree with the previous comment, it doesn't get much better than that.
|Positive ||tigerlily1955 |
August 18, 2011
|I just placed my first order for daylilies with this company. I am so pleased with my order! The plants were huge and healthy. My order took just a few days to arrive. It doesn't get any better than this.
|Positive ||susansconi |
Rumford, RI (Zone 5b)
August 18, 2011
|I ordered a few daylilies from Smokeys approximately 3 months ago. The fans were healthy, nicely sized, and mature. All are growing very well, and even multiplying! They were shipped quickly, and packaged well. I'd definately order from them again, and am very pleased with my order. I also love that they use their own pics for the flowers they sell. Great garden shopping experience!
|Positive ||JeffreyCooper |
Sunrise Beach, MO
June 19, 2011
|I ordered 300 clumps of Daylillies on a Monday, recieved the order on Friday. Helpful, professional customer service. I recieved aprx 400 clumps of well rooted, fresh, healthy daylillies. I will order from them until I run out of space to plant daylillies. Great product at an even better price.
|Positive ||Sunshines2day |
Lubbock, TX (Zone 7a)
July 2, 2010
|Posted on May 11, 2009, updated July 2, 2010
This was my first experience with the daylilies of Smokey's Gardens and I am completely satisfied with the entire transaction. The plants were good-sized with very nice root systems and green foliage. There were 2 separate orders combined for one time shipping and I managed to make a mess of the payment for the second (add-on). I left a message on the recorder and received a call back nearly immediately and Lisa was helpful in fixing MY mistake. On another occasion I called and spoke with a gentleman who took plenty of time in answering my numerous questions. This company has lots of variety and I wouldn't hesitate to recommend them to my friends or buy additional plants from them. The shipment was well packed with no breakage and moist upon arrival on the third day after receiving email conformation of them being sent. Two types of seeds suitable for my area as well as a bonus daylily were given as gifts, and I can't wait to get my hands dirty!
On July 2nd, 2010, Sunshines2day added the following:
Fans for 2010 came quickly and in good shape. Once again the customer service is terrific.
|Positive ||mistressgardenr |
June 20, 2010
|I am a repeat buyer at Smokey's and I am a very happy customer!!! They send very healthy fans that bloom within weeks of planting!!! Plus bonus Daylily fans! I could not ask for a better Daylily supplier!
Thank you Smokey's!
|Positive ||Delightful_Dawn |
Altus, OK (Zone 7a)
June 12, 2010
|They e-mailed me saying my package was shipped but it never arrived. They sent another package. Daylilies were healthy. They did send extras on some of the types I ordered. They sent an Addie Branch Smith as the bonus. I will be buying from them again.
|Positive ||kimberly_8900 |
Saint Joe, AR
April 30, 2010
|I took advantage of Smokey's dollar a fan sale, and as sceptical as I was, I was pleasantly surprised when my order arrived last weekend. I ordered 100 Stella de oro daylilies and 25 Pandora's box daylilies. There were 32 of the Pandora's box daylilies and some of them were huge! All of them were very healthy looking plants and had very large root systems. I started counting the Stella's but gave up around 100 and think there was probably around 125 of them. I did cut them back after planting, and after three days some have grown as much as an inch already! They threw in an extra Addie Branch Smith daylily along with a package of poppy seeds. Excellent products. If I had known what I would be getting, believe me I would have ordered tons more! Will definately do business again! Thank you Smokey's for great service and beautiful daylilies!!!
|Positive ||Joy |
Kalama, WA (Zone 8b)
October 9, 2009
|Ordered many daylilies from both their Ebay store and their website. Plants came packaged nicely. Though not real large they were still green and had great roots. Took off quickly after being planted and some of them bloomed the first year.
I did have one that bloomed wrong. When I contacted them about it they couldn't send me the right one because all of there's had bloomed the same as mine. So I was offered my money back or 150% credit that I could use towards other daylilies. I choose the other daylilies and they were mailed out to me the next day. Very happy with their customer service.
|Positive ||NewTexan123 |
September 4, 2009
|A great place to buy daylilies. Good prices and really big and healthy daylilies. Great customer service and they're super fast too! A must for daylily lovers!
|Positive ||amf94597 |
Walnut Creek, CA
June 3, 2009
|All I can say is: wow. Placed my order online around 9:00 a.m. on a Thursday. At 10:30 the same day, got an email-- saying my order had shipped. Frankly, I thought that had to be a mistake and tried not to get my hopes up... but, lo and behold, my order arrived Saturday by USPS Priority Mail (and I'm in California, so the shipping time is supposed to be longer). Opening the box was just as great-- I'd impulse-ordered one of their "lost tag" daylily collections, so was supposed to receive 25 double-fans. I received 30 and 5 of them were huge. All green and healthy and with that wonderful aroma of "garden." There was also a free gift-- a packet of poppy seeds that I'm looking forward to planting in the fall. I wouldn't hesitate to order again! Some of the newly planted fans are sending up shoots already and the only hard part now is waiting to see what I ended up with ;)
|Positive ||momstherapy |
May 26, 2009
|I had the good fortune of finding Smokey's on e-bay. My order came promptly. All the fans were in excellent condition and they even threw in some extras. They have been planted about a year now and are the envy of the neighborhood. I strongly recommend Smokey's to everyone.
|Positive ||Buckeyesnblooms |
Shelbyville, KY (Zone 6a)
May 13, 2009
|I purchased from them on eBay. My order arrived this past week and while most were double fans as promised, I did receive a few extra fans. The plants were very healthy, had very nice roots, and were packaged well. I am pleased with my purchase.
|Positive ||countrymouse5A |
Plymouth, IN (Zone 5a)
January 4, 2009
|I purchased from Smokey's Gardens twice last year. The first time I went to their location and walked up and down each row looking at all the beautiful flowers they had to offer. I took my wish list back inside to the counter and the staff there was extremely helpful and curtious going over my list with me, sorting out which ones were actually going to be going home with me and makeing some wonderful suggestions on what else might appeal to me based on size/color I was looking for. Each purchase was for a double fan, big and healthy. I even got blooms off of several of them last summer.
Later I purchased from them again off of ebay. The shipment was very prompt and well packaged. There was also a bonus plant I was not expecting! Always nice. Again the plants I received were in very good condition and thrived upon being replanted in my garden.
I am very happy with everything I've received from Smokey's Garden.
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