A VERY positive experience. I ordered a large Butia capitata. The plant was as advertised (about 5 feet tall, bare root from a 60 gal pot), of very good quality and at a very reasonable price for the size and quality. They shipped within a week. They may not have a large variety, but they carry many palms that will definitely survive throughout the non-tropical southeast, and in large sizes.They have my strongest endorsement, and I will certainly be a repeat customer.