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| PoppySeed Dreams (poppyseeddreams.com) Mailing Address:
P.O. Box 10073
Austin, Texas 78766 (United States) » E-Mail them
» Visit their website
| Recent reviews:
| Past month | Past 6 Months | Past 12 Months |
 Positive | 0 | 4 | 8 |
 Neutral | 0 | 0 | 0 |
 Negative | 0 | 0 | 1 |
| This company specializes in: |
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| Feedback History and Summary |
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Comments:
| Rating | Author | Content |
| Positive | adam123
hamrun
Malta
(1 review)
April 15, 2013 | A great website, very easy to use and most important the customer service is fast at responding emails and very friendly. |
| Positive | cinemary
Ardmore, PA
(2 reviews)
April 9, 2013 | These guys are just the best. Customer service can't be beat and everything I've ever ordered has been fantastic. Can't wait till the spring seeds start popping up in the garden! Thanks for everything and I'll be back!
Mary |
| Positive | AndrewTexas
Killeen, TX
(1 review)
February 23, 2013 | By far the best customer service I have ever received. Katherine was very quick and considerate when answering my questions. Shipping was amazingly fast and best of all it was free. The product was exactly as it was described online. I will for sure be doing business with this company. |
| Positive | scarletfields
Mount Carmel, OH
(1 review)
February 18, 2013 | my experience with poppy seed dreams.com was the absolute best I've ever experienced with any internet business. My questions were answered in completion and within minutes.
the product was exactly what their website said it would be and they shipped immediately just as they said they would.I rate this company 5 stars out of 5 for customer service, price and product! I can truly say that poppy seed dreams.com has a new permanent customer! |
| Positive | GenEric64
Brooklyn, MI
(1 review)
October 31, 2012 | Fantastic!
I emailed with questions on Sunday and got a reply from Katherine within minutes. I placed my order on Sunday, it shipped on Monday, and was at my door on Wednesday!
My order was accurate and well-packed. I will most certainly order again.
Thank you!
Company representative comment on November 8, 2012:
On Nov 8, 2012 10:12 PM, PoppySeed Dreams (poppyseeddreams.com) responded with:Thank You so Much for your positive feedback & loyal support
Much Appreciated,
Katherine & Brent |
| Positive | adw2001
Saint Charles, MO
(1 review)
October 14, 2012 | this place is great!!I just wish they always had what I want because they have the best prices and free shipping.Eventhough I never recieved my free gift with purchase per their website they are more than happy to make up for it.
They answer emails faster than any company I have ever seen and always more than helpful and kind.
Company representative comment on October 15, 2012:
On Oct 15, 2012 8:12 PM, PoppySeed Dreams (poppyseeddreams.com) responded with:Thank You for taking the time to let us know how satisfied you are with us. We Sincerely Appreciate your enthusiasm, loyalty and your continued business to PoppySeed Dreams.
Respectfully,
Katherine & Brent
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| Positive | fatluke_nofx
Stoney Creek
Canada
(1 review)
October 9, 2012 | I'm from Canada (Toronto) and received my order of seeds and pods around 10 days or so which I thought was amazing seeing as how they were from Texas, which is very far away.
The packaging was very nice and tidy, I could see care was taken.
The ordering process on their website was very easy to use, and any questions I had in the meantime were answered quickly and professionally through e-mail. Responses were quick and within 24 hours or less.
The quality of the seeds and pods were very good.
All in all I had no problems with these guys of any kind. I am a very happy customer! I would rate 10 out of 10
-Luke from Canada. October 2012
Company representative comment on October 15, 2012:
On Oct 15, 2012 7:55 PM, PoppySeed Dreams (poppyseeddreams.com) responded with:Hi Luke,
We are delighted to hear how happy you are with our products and delivery service.
Thank You Kindly for your time and support.
Katherine & Brent
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| Positive | dirtworker3
Sugar Land, TX
(1 review)
September 14, 2012 | I placed an order for the first time on the 11th of September and got my items on the 14th. I also received an extra packet of seeds so they must have just made a mistake with the above poster. I highly recommend Poppyseed Dreams.
Company representative comment on September 17, 2012:
On Sep 17, 2012 3:16 PM, PoppySeed Dreams (poppyseeddreams.com) responded with:Hi Kay,
Thank You for your kind words and business...
Much Appreciated,
Katherine & Brent |
| Negative | diabolic2977
(1 review)
September 11, 2012 | I ordered some seeds and was told that it would be there in 7-8 days. Was also supposed to receve a free gift which wa't sent. Anyways it took almost a month to get them.
Company representative comment on September 17, 2012:
On Sep 17, 2012 3:10 PM, PoppySeed Dreams (poppyseeddreams.com) responded with:Hello Matt,
We understand your frustration wholeheartedly. We certainly do not stand behind a 3 week delivery of our Seeds. Domestic (U.S) Seed orders shipped via USPS First Class Mail require only 3-7 days for Delivery. And International Seed orders shipped via USPS First Class Mail requires 7-14 days for Delivery. (Depending on the Country)
We are truly sorry that you had such an unfortunate experience with us, Matt. And we Sincerely Apologize for any inconvenience that it may have caused you and your family. The delay in delivery was simply a mistake on our part as we unfortunately overlooked your particular order that day/week on our Delivery List.
Rest assured, that in no way did we intentionally delay the delivery of your Seeds or deliberately forget to include your free gift pack of seeds. It was all just a blunder on our part. For what it's worth, we would be more than happy to re-send you your free gift pack of seeds (And of your choice) but sadly, we never received any communication (s) from you saying that you did not receive the gift pack of seeds.
Nevertheless, Today we will gladly re-send you your free gift pack of seeds.
We do Sincerely Appreciate your Business, Matt and we hope that you will allow us another opportunity to serve you and your family.
Happy Gardening,
Katherine & Brent |
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