| Rating | Author | Content |
| Positive | jolenemac
Avon, IL
(1 review)
May 23, 2012 | I ordered a week ago 15 assorted heavy breed chickens, 14 female and 1 rooster!! I got the email telling me they would be shipping on 5/21/12 and it should take 2 days and in some cases maybe 3 days. I got them in 2 days, I went to the post office and picked up 16 chirping, healthy baby chicks!!! I brought them home and put them their new temporary home and under a heat lamp and they are drinking, eating and playing!!! All are doing great and I would recommend efowl.com to anyone and everyone!!! efowl.com will have all of our business from now on!!! Thanks so much!!!! J. Mac, Avon IL |
| Positive | wardjam108
Mullica Hill, NJ
(1 review)
April 11, 2012 | Efowl executed a first class transaction. The order was placed 2 weeks ago for 20 Guinea Keets. Efowl responded with a promised ship date of 4/9/12 and a delivery of no more than 2 days later.
The keets did ship on 4/9/12. Today is 4/11/12 and I just picked up 21 healthy keets. All was as promised and Efowl's communication prowess is 2nd to none.
Thanks efowl,
Jim - Mullica Hill |
| Negative | scleghorn
Copperas Cove, TX
(4 reviews)
April 4, 2012 | I was stunned to find this company listed as a "Top 5" for anything. Maybe they've cleaned up their act, but they are responsible for the worst online buying experience I have ever had.
In December 2010 I ordered several Khaki Campbell ducklings from them, because they said they had them available. By the end of February I still had not gotten my birds. At first when I called they were very apologetic, promised me priority service, etc. Twice they told me they had shipped, and twice I had no birds arrive. Keep in mind, you have to pick up live birds from the post office, so I spent those failed deliveries at home waiting by the phone. After giving me the runaround for two months they were increasingly rude to me, blamed their supplier, and made excuses about being the middleman. Towards the end of this ordeal I was talking to voicemail and not getting called back. I finally had to hunt down their information and file a BBB complaint against them.
Company representative comment on April 4, 2012:
On Apr 4, 2012 1:36 PM, eFowl.com responded with:Thank you for your feedback. Our records indicate the customer placed the order on 12/29/10. We originally had the order scheduled to hatch and ship on 01/24/11. This was the initial hatching date for Khaki Campbells for the season. Thus, production levels can be unpredictable, and we did have to delay the order. We rescheduled the order for 02/07/11, but again had to delay it due extremely cold weather which prevented safe shipping. At this point, we refunded the customer 20% of the total order cost, as compensation for the inconvenience. The order was successfully shipped and delivered the week of 02/14/11, and the customer reported successful delivery on 02/17/11. The repeated delays were an unfortunately, albeit atypical customer experience. |
| Negative | TA152H
Stony Point, NY
(9 reviews)
April 3, 2012 | I ordered 15 Jersey Giant hens, and was pretty disappointed when two were dead the first day, another one the next. They refunded the money for two, but five of the hens (blacks), are not Jersey Giants. Two of the 10 white chickens are roosters.
It wasn't all bad. They sent an extra one, so I have 13 nice chickens, and even though the black ones are not Jersey Giants, they are cute in their own way. The only problem is the real Giants are getting much bigger, and bullying them. And of course, now I have two roosters I was not expecting.
Company representative comment on April 4, 2012:
On Apr 4, 2012 1:16 PM, eFowl.com responded with:Thank you for your feed back. I apologize that you received two mis-sexed birds. Generally, sexing is about 95% accurate, but we do guarantee 100% accurate sexing on orders less that 50 chicks (with 95% accuracy on larger orders). If you report a mis-sexing to us within 60 days of receiving your order, we are more than happy to compensate your for that error. |
| Positive | vickyclingerman
Mantua, OH
(1 review)
March 20, 2012 | Because I'm looking for a variety of chickens, and colorful eggs, I ordered 5 types of chickens, (totaling 27 chicks) and they all arrived alive and doing great!! They are the cutest little balls of fluff you ever saw! E-Fowl not only shipped on my original ship date, but they were waiting at the post office the next day and were all eating and drinking right away. Thanks for great quality, price and shipping!!! |
| Positive | VernieS_
Lamar, CO
(1 review)
March 14, 2012 | I had a wonderful experience. My little goslings were perfect when they arrived. Excellent communication from start to finish. Arrived the 2nd day after they were shipped. I will definetely be ordering again from them. |
| Positive | catienugent
Spring, TX
(1 review)
January 5, 2012 | I ordered 10 ducks from Efowl.com as a Christmas present for my father. I was skeptical at first as I had not heard of the company before but once I placed my order I was sent a notice on exactly when my ducks would ship, how they would come, and instructions on what to do upon their arrival. Their website is very informative and clear, it seems like they update their FAQs very often to make the customer experience better.
I received 11 ducks (1 extra) on time exactly as they described with no problems. All are doing well and I couldn't be happier with my purchase and will be a return customer. |
| Positive | jwashington08
Midland City, AL
(1 review)
August 19, 2011 | ordered 100 chicks received 102 live chicks that have thrived since they arrived.Couldnt have been better.
JWashington, Alabama |
| Positive | rsgrigg
Shelby, NC
(Zone 7b)
(1 review)
July 31, 2011 | Ordered 15 baby Americauna chicks. Post Office called just before 8:00 am to pick up the chicks. Could hear them chirping as the postman was bringing them up front. Arrived home opened the box to find 16 happy chicks ready to get out of the box to drink and eat just fine. Excellent handling with the temps in the upper 90's on thurs and fri. I would recommend efowl to anyone interested in purchasing fowl in the future. Will return for any future purchases. |
| Positive | SweetSal
Mars Hill, ME
(1 review)
July 30, 2011 | My daughter and I received 16 assorted, straight run, Bantam Sulkie chicks, we had ordered 15, thank you for the extra one! They are so cute!!! They are are fluffy and get fluffier. They seem to be doing fine the first few hours of trying to get used to their new environment but by evening one of the runts weren't doing so good. We put it in a box alone to see if it would do any better but it didn't make it. Then day two another runt died but the rest all seem to be doing great. Things like that happen. I have been in contact with Efowl since the day they arrived, just to let them know that they had arrived and were doing well at the time. They responded back with a very nice email and then I had to reply telling them what had happened :( Efowl has been absolutely wonderful!!! I look forward to buying more chickens and ducks with them in the near future. |
| Positive | Maryellen403
Carroll, ME
(1 review)
July 28, 2011 | Thank you eFowl for my wonderful ducklings and goslings! They all (6 of them) arrived healthy and happy! They are everything I expected plus more. I will defiantly order from you again in the near future. My mother has wanted white chinese geese for 23 years and she now has the cutest and fuzziest pair of them all! I am extremely happy with my ducklings! Thanks again eFowl! |
| Positive | LilliBelleFarm
Whitefish, MT
(1 review)
July 20, 2011 | Ordered ducks and chickens several times over a two year period: spring and summer. The animals arrived healthy and as advertised. Follow on questions were handled intelligently and promptly.
Kudos to the US Postal Dept. for their handling of the day-old chicks. They called us a 5AM as soon as the USPS deliveries were in the door. They kept the chicks in a warm space. The only problem I had was getting them to give them up! |
| Positive | jsudderth
WARNE, NC
(1 review)
July 12, 2011 | Ordering my Bantam chicks from efowl was quick and easy. The webpage is friendly. There were good descriptions and information to help me make my choices. When I inquired about the shipment of my order, I had a quick and positive response from customer service. Some of my chicks didn't hatch and my money was refunded quickly and without problems. My remaining chicks arrived healthy and active. There were some extra chicks to make up for the chicks that did not hatch. That was not necessary but a nice gesture. I have to give credit to efowl and to the USPS for handling shipping so well. The instructions for handling the chicks here at home are good. My chicks are healthy, happy and growing. Thanks, efowl. |
| Positive | Heatherlynn83
Gardiner, ME
(1 review)
June 15, 2011 | We ordered 6 mallards, 2 pekin ducklings, and 2 cayuga ducklings which came today all healthy, full of life, and beautiful. Also received 2 extra mallard ducklings to our surprize.Received them 2 weeks after ordering them and when they shipped we had them in 48 hours,amazing.Very, very satisfied and will always be doing business with Efowl and only Efowl-Thankyou sooo much!!!! |
| Positive | EldridgeBrawner
Hagensborg, BC
(3 reviews)
June 14, 2011 | Got my first batch of Grey Calls in May. Now my second batch are almost 3 weeks old. Being from the Arkansas Delta I know what a Mallard is suppose to look like in the wild, and these little rascals are perfect. Not only conformation (normal bill) but coloration too. Wanna talk about some loud hens!!! Music to my hears!!! Thanks efowl.
Eldridge Brawner
Wynne, Arkansas |
| Positive | joereilly
Hurley, NY
(1 review)
May 27, 2011 | We were extremely happy and pleased on how healthy the ducks were when they arrived. They arrived on Wednesday as promised. The ducks were healthy and happy! They ate and drank and are doing fine. They sleep well and are doing great! We would definitely recommend anyone to get their ducks/birds from efowl.com. We named them all and are excited to watch them grow up!
Joseph Reilly
Hurley, NY 12443 |
| Positive | sstenstadvold
Sisters, OR
(1 review)
May 19, 2011 | I placed an order for 24 Rouen Ducks on May 9, 2011. They were shipped on May 16, 2011 and arrived on May 18, 2011. All baby ducks were alive, well and doing just fine. To my surprise, they sent me 25 Ducks. This is the best and only place to order any kind of Fowl. I will gladly do business with them in the future. Thanks eFowl!!! You all did a wonderful job!
Stan Stenstadvold
Sisters, Or |
| Positive | PLynneT
Crystal River, FL
(1 review)
May 19, 2011 | On April 18, 2011, we ordered 25 Road Island Reds Pullets and 2 RIR Cockerels. We recieved our order on May 18, 2011. We were very pleased that all chicks were healthy and full of life. This was our first order with E-Fowl and have since ordered another batch of chicks. We were very happy and satisfied with our new babies and will continue to order from e-fowl in the future. Great company and very reliable. No worries here at all. Thanks E-Fowl for a great experience. Patricia Tschuschke, Crystal River, FL. |
| Positive | josieshelton
Fountain Inn, SC
(1 review)
May 18, 2011 | Our 4 Indian Runner Ducklings arrived safely this morning. The post office called at 6 am to let us know they had arrived. We could hear the ducklings chirpping even before we got inside the post office!They were happy, healthy and very entergetic. One actually hopped out of the box when I opened it! All are eating, drinking and adorable.Very pleased with Efowl, would difinitily recommend them. |
| Positive | cindysyoung
Stewartstown, PA
(1 review)
May 12, 2011 | To say I was concerned about my chicks coming cross country was an understatement. They arrived happy and healthy and were eating and drinking right away. The folks at eFowl were always responsive and helpful. A real pleasure.
CYoung
Southeastern PA |
| Positive | Mark0
Holland Patent, NY
(1 review)
May 6, 2011 | Safe shipping is a HUGE concern when ordering live birds. Everything was packaged professionally for a safe and warm journey. The" extra chicks" were a nice surprise!! They arrived this morning at my local Post Office and I could hear them chirping immediately upon entering. They were all happy and eating & drinking immediately upon their arrival home. I will be a return customer for sure as the quality and health of these chicks are obvious.
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| Positive | smteuton
Anthony, FL
(1 review)
May 6, 2011 | My 1st order of baby chicks came in a little ruff, I called efowl and talked with Austin.. He was wonderful.. They reshipped my order and the chicks came in great.. They were so great and never made anything about the process hard.. I love them and will most definitely reorder from them, and their prices are awesome:) Thank You efowl!!! |
| Positive | peggyfrankewich
Byron, GA
(1 review)
May 4, 2011 | I have had a lot of problems of ordering things online, so live baby goslings was really a big step for us.
When the post office called this morning, it had been 2 full days since our e-mail that the babies were on their way, I was very concerned for them.
But when I opened the box, six wonderfully healthy and happy goslings peeped cheerfully at me. I placed them in their warm box and they drank water, ate, and off the sleep they went. My grandchildren were so excited to see them and hear them.
Thank you so much for a great experience and healthy geese. I will recommend you every time I am asked "where did you get the geese".
Thanks again,
Peggy Frankewich |
| Positive | mariaj1972
Finleyville, PA
(1 review)
April 27, 2011 | I was skeptical about ordering live ducklings over the internet. I was mostly concerned with the shipping aspect. However, I ordered six ducklings from efowl.com and paid for the water/food to be shipped with them. The post office called me this morning to let me know they were in and I went to get them. When we opened the box, there were six very lively, seemingly healthy, adorable little ducklings looking up at me. My children were thrilled to say the least. In the box was a container that must have held the food, straw bedding, and a warmer to keep them warm. I was very impressed with their shipping accommodations. Through it all I received instructional e-mails from efowl.com letting me know all aspects of my order having been received, processing, and shipped. I wrote to let them know I received the ducklings in good condition and they emailed me back within 1/2 hour thanking me for my feedback. Overall, I am very happy with the ease of purchase, condition of the animals, and the quick manner of their customer service. I would definately order from efowl.com in the future.
MariaJ |
| Positive | nfinchum
Merrillville, IN
(1 review)
April 20, 2011 | I was pleased with the variety of Bantams that were sent to me. They are so cute and would recommend to anyone wanting to order fowl to use the e-fowl site which was easy and service was great. |
| Positive | stephmcnew
Cleveland, AR
(1 review)
March 25, 2011 | Customer service is the best I have came across in my 10 years of buying catalog and internet...Very fast response to problems and questions. Overall I will buy from then again and again. |
| Positive | WoodstockGA
Woodstock, GA
(1 review)
March 19, 2011 | We ordered ten silver laced Wyandotte chickens (females)and five brown leghorn chickens (females). They were shipped on 3/16/11 and they arrived about nine a.m.on 3/17/11. They were delivered to my door by USPS so i didn't have to go to P.O.and pick them up. All peeps arrived alive and healthy including the extra silver laced peep. This is the afternoon of 3/19/11 and all are eating and drinking. I will recommend eFowl.com to anyone planning to purchase chickens or any other fowl.
Thanks again,
WoodstockGA |
| Positive | CindyJeann
Texarkana, AR
(1 review)
March 16, 2011 | Our chicks were hatched and shipped on March 2 and we received them on March 4. They were beautiful healthy birds. They are about two weeks old now and still doing fine. eFowl.com has wonderful customer service. We are so pleased with our order we are buying more. :) |
| Positive | SilkyDogLover
Dawsonville, GA
(2 reviews)
March 16, 2011 | Our order of 10 ducklings arrived this morning at 6:30 AM, all the babies are healthy and lively. We are so pleased with the service from E-Fowl, they did exactly what they promised to do and that is send us top quality ducklings. They even put in one extra baby in case we lost one, but all are fine. The instructions were included although we had already printed them from their web site. It is fun to look at all the variety of waterfowl they offer. We will order more from them I am sure.
Wish I could give them a higher rating than just Positive. |
| Positive | MichelleSmith
(1 review)
March 16, 2011 | Just received my 3 Cayuga ducklings from Efowl.com.They arrived perky and chirping.My experience was very positive.Ordering was easy and they came with "instructions" on care.I will order again and again from this company.
Michelle Smith
Iowa |
| Positive | little1schlegel
Dubuque, IA
(1 review)
March 16, 2011 | I am very pleased with eFowl's customer service and prompt response to any questions I have. I will definitely order from them again when in the market for more ducklings!
Thank you eFowl for everything you do! |
| Positive | shelleyb1969
Brown City, MI
(1 review)
February 21, 2011 | This is my 2nd year of doing business with eFowl...and it has been a pleasure. Their customer service is by far the best in their respective business category. As for quality...I am super pleased with all of the chicks I've ever received from eFowl. And I will continue to do business with them...they just can't be beat when it comes to taking care of their customers. |
| Positive | mtjake
Cowiche, WA
(1 review)
February 17, 2011 | We received our chicks today and all are doing great even though the temperature was in the high teens. Efowl included several extra chicks with our order and all are very healthy. We live in a small town in Washington state and the chicks arrived one day after they were sent. Efowl will get another order from us next year. |
| Positive | W_D_Ducky
Chesterfield, VA
(1 review)
February 16, 2011 | My goal is to raise Wood Ducks that will return to my pond to breed every year. I did this with Mallards twenty years ago and I still have several breeding pairs of Mallards which return every year. But I have never raised Wood Ducks.
eFowl's advice on how to go about his was excellent, they really know ducks! So I built an aviary and ordered two pairs of Wood Ducks to start my breed and release program.
The ducks arrived this morning, active, healthy, and eating an hour after entering their new home.
I give eFowl the highest ratings for knowledge of their product, communication, and good service. My only complaint is that although they informed me when the ducks shipped, they could not tell me what day they would arrive on. Fortunately they arrived the next morning from half-way across the country!
Company representative comment on February 16, 2011:
On Feb 16, 2011 5:51 PM, eFowl.com responded with:Thanks for your feedback. I'm glad that your Wood Ducks arrived safely and timely.
We would love to be able to give customers more accurate arrival time frames, but unfortunately the Postal System does not offer us concrete arrival times or order tracking. Thus, we can only go off of the data we collect for usual shipping time frames.
This is definitely a feature we are working to improve though. |
| Positive | ajtigger
Wetumpka, AL
(1 review)
February 7, 2011 | When I had problems with mail delivery the company worked with me beyond the call of customer service to make sure I received my seeds. I did! And they are great! Just in time to start seedlings.
I could wait to post on my social networking sites the great success I had to my fellow Master Gardeners. Thanks to "Jessica" I was treated like a special customer. Now I see every customer is treated that same way! I will be shopping here regularly.
Company representative comment on February 7, 2011:
On Feb 7, 2011 3:01 PM, eFowl.com responded with:Thanks so much for your kind words. We strive to facilitate smooth shipping and delivery of products which can often be tough to send. I am glad we were able to work out the issue to your satisfaction.
Also, it looks like you are reviewing products purchased on eGardenSeed.com, another of our green oriented business. You can see eGardenSeed.com's full profile -
http://davesgarden.com/products/gwd/c/7485/ |
| Positive | packerbacker
Red Bluff, CA
(1 review)
January 14, 2011 | This was the first time I've ever ordered chicks through the mail and I was a bit leery, especially seeing as it is still Winter. All 20 of the Rhode Island Red chicks that I ordered arrived alive and well. They return emails propmtly and answer any questions you may have about their birds including just general questions like how do they sex them etc.. It was a very smooth experience dealing with them and will do it again in a heartbeat. My experience went perfect and I can tell that, had it not gone so well, they would have worked with the problem until I was fully satisfied. It was interesting just visiting their website and reading about the various birds they have available. Wish I could find a car dealer that worked like these folks. :) |
| Positive | Sassie49
Macon, GA
(1 review)
January 14, 2011 | This was our fisrt time buying chicks through the mail and I was excited to find all my chicks were all ok and good so far. We will recommend to every one that is interested in buying through the mail EFOWL is the way to go. I was emailed one afternoon they were shipped and it could take 1 to 3 days to get here and they arrived the very next morning in the post office and now were have our babies It was a great experience thru the mail. Thanks eFowl we will use you again Thank you Sassie49
Company representative comment on January 14, 2011:
On Jan 14, 2011 4:27 PM, eFowl.com responded with:Thanks for your feedback. I'm glad you had a good experience. |
| Positive | birddogging
Bend, OR
(1 review)
January 8, 2011 | EFowl has got their act together! Great website, fantastic customer support, constant communication, and most importantly... I received very healthy birds (more so than any I've bought locally). I won't hesitate to refer or purchase from them again. Cheers.. John
Company representative comment on January 14, 2011:
On Jan 14, 2011 4:27 PM, eFowl.com responded with:Thanks John, we appreciate your referrals! |
| Positive | Duckies4
Rochester, IN
(1 review)
December 10, 2010 | This was my first time buying Ducks ever. My experience was amazing! Efowl has excellent communication, great prices, and an excellent selection of birds! My birds arrived safely and very healthy. Being that this was my first time owning Ducks the whole experience was new. Efowl included a care intructions sheet with my order. It really helped me get started, so thank you Efowl! Efowl is a great place to get any type of poultry. They have excellent customer service. I'm very pleased and will DEFINETLY shop with them again very soon. Thank you!
Company representative comment on January 14, 2011:
On Jan 14, 2011 4:29 PM, eFowl.com responded with:Cool! I hope you enjoy the experience. We are actually building a Care Guide section of our website, where users can find all the info they need for initial bird care for free. |
| Positive | jwbatesandson
Bethany, CT
(1 review)
November 20, 2010 | I am very happy with the service I have received. My ducklings arrived as I was told, healthy and safe. Good communication, prompt e-mails. Would do bussiness with them again.
Company representative comment on January 14, 2011:
On Jan 14, 2011 4:28 PM, eFowl.com responded with:Thanks! We strive to give accurate info throughout a process which can be a bit unpredictable at times. |
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