Posted on November 4, 2013, updated October 7, 2014
Thank you for a wonderful year (2013) of growth. We appreciate your business and the opportunity to grow \"green\" together. On October 7th, 2014, RRoccanti added the following:
PlantMeGreen ships direct to you via FedEx ground shipping, unless you choose another shipping option at check-out or you may call us for other shipping options or needs. We are located in North Florida. Most southern states from Texas to Virginia will get ground shipments in 2 days. While Colorado to Maine will need 3 days for ground. Only Oregon and Washington state take FedEx ground 5 days. We ship on Monday - Wed, with Monday the only option for the North Western states. If you have question or special needs always feel free to call our staff for help and answers. Thank you, Richard Roccanti - CEO PlantMeGreen (850) 270-0511 or Richard@plantmegreen.com
zimbaasha Mount Pleasant, SC (1 review) December 13, 2014
I ordered 3 apple trees. When they arrived it was a scorching hot day and the trees were wilted in the box. I certainly understood that was outside of their control. I called them to let them know. There was an answering machine and I left a message with my name and number. I went ahead and planted thinking they might bounce back. I received no call back from the company. After a few weeks it was obvious they were not going to make it so I called again and again got an answering machine. I left my name and number and again no call back. I waited a week and informed credit card company of the situation and they reversed the charge. Then I got a call from them. Quite rude. Of course they just sated their policy, which included informing them. They did not seems to understand I had left messages without a call back. The customer service person said they did not want my future business, which of course was not a possibility.
rpdoerr Louisville, CO (2 reviews) October 19, 2014
Over the last two years I have placed two orders with Plant Me Green Nursery for four Bracken's Brown Beauty magnolias. They arrived at exactly the correct spring planting time along the front range here in tenuous zone 6a Louisville, CO as per my request, extremely well packaged and in absolutely perfect condition. Not even one leaf was lost in transit. Both times I was impressed with the size and healthiness of the trees, much larger than I had expected. They were planted immediately as per instructions, have survived our Colorado winters, and are growing amazingly well, even having bloomed already. Plant Me Green Customer Service is top notch and the owner, Mr. Roccanti, even e-mailed me personally. This nursery is hands down one of the best I have ever dealt with. They are honest and reliable and their pricing is more than fair. I will definitely order from them again in the future.
This was my first time ordering from plantmegreen. I liked the options they had online and I got a lovely crape myrtle. I ordered it on Monday and their website says they ship M-Wed so I thought I would be getting it in a week because they would ship it by that Wed. They sent it out the following Monday (1 week later) and I live in WA so it took 5 days to get here from FL.
The reason for a negative review vs a neutral one was two fold:
1. I assumed they would use faster shipping because it was wilted when it arrived 5 days later (obviously)
2. The plant was forced into a box that was about a foot too short for the tree. An 8" portion of one of the branches was broken and all the other tops of the branches are bent. If I ordered a 3' tree, I'd like to receive that entire specimen instead of the top being bent and broken due to poor shipping practices.
I have planted the tree now and hope it will recover next year but I don't think I will order from them again when there are so many options. order #343908Company representative comment on November 14, 2014: On Nov 14, 2014 1:07 PM, Plant Me Green responded with:
#1 - standard & free shipping from FL to WA is 5 days - you did not contact us for advice - you choose "standard / free" shipping - you can choose 1 day or 2 day options also from our site. Why would you assume we would ship it faster if you choose ground?
#2 - The crape myrtle was shipped in a 4 foot long box. You ordered a plant that is listed at 2 - 3 feet in height. You say "If I ordered a 3' tree, I'd like to receive that entire specimen..." You received a tree much larger than 3 ft, if it was in a 4 foot box and you say it was still 8 inches taller than the box. We should have pruned the extra tall branch in question and apologize for now requiring you to prune it.
rissole Atlanta, GA (7 reviews) September 19, 2014
I've ordered from this company a couple of times. Their trees are good. PMG also replaced one of my trees that died within a year. In addition, they are very helpful when you e-mail them asking for advice about how to care for your plants. I would recommend them.
p3pner123 Clarksville, TN (3 reviews) August 27, 2014
This nursery has a large selection of crape myrtles & I needed 3 so it was very hard to decide which to order since I wanted them all :) The 3 trees arrived today In excellent condition & A+ on the packingl They are larger than I expected & some even have blooms on them. I will be using them again when I need more trees. Can't go wrong with them.
Posted on July 4, 2014, updated July 7, 2014
I live in Austin, TX. Back in March (2014) our local nurseries sold out of the Caddo pecan tree variety and I was delighted to find the Plant Me Green had them available. Based on the good reviews here, I felt confident in ordering. Once we received the tree, our certified arborist planted the tree immediately upon arrival. He planted it properly according to the instructions and used the included Die Hard Transplant medium when planting the tree. My husband and I took very great care to water the tree according to instructions, but sadly, the tree has not survived. We waited until June 4, 2014 to contact Plant Me Green because we were holding out hope that the tree might spout a few leaves, but no luck. Plant Me Green has a replacement policy, so I emailed the Mr. Roccanti on June 4, 2014 and, although he requests two photos for documentation, I sent 5. I have never received a response to my request for either a refund (preferred) or replacement from anyone at Plant Me Green. It is now July 4, 2014, and I have emailed them again, including the original request with photos that I had sent on June 4. Given the positive reviews here, it is deeply disappointing that Mr. Roccanti has not even responded to my emails. I have given this company a neutral rating for now. I will followup with a change in my rating of this company based on the response I receive or the lack thereof. Given that this company has not responded in a month's time to my original request, I am not confident that I will receive a response.On July 7th, 2014, VillaColina changed the rating from neutral to positive and added the following:
Update 7/7/14: I received a phone call from a customer service rep at Plant Me Green this morning. The very nice and helpful person offered to ship another Caddo pecan tree today and will include two packets of the Die Hard Transplant medium to give the new tree an extra boost to alleviate any transplant shock. In addition to the phone call, I also received a follow-up email confirming the shipping. I am most happy to join others who have given Plant Me Green a positive rating and I'm very pleased with Plant Me Green's customer service.
I live in Dickson, TN. I found Loblolly pine trees on plantmegreen.com (located in Florida) and decided to place an order. After reading so many negative reviews about so many nurseries I really didn't have my hopes up.
But PlantMeGreen.com delivered! They shipped out two Loblolly pine trees and they arrived about 3 days later. The trees were in GREAT shape, were packaged very well, and had been watered thoroughly.
I planted them a day later and they both are thriving.
I ordered two additional Loblolly pines this past Monday. These arrived on Wednesday! Again, they were in perfect condition and packaged with great care!
The customer service has also been great. They took the time to send me pictures of some of their pines and let me choose the ones I wanted to purchase. They also offer free shipping on orders over $100.
All in all, I have had two great experiences, and have four new and healthy pine trees (4-5ft tall) in my yard.
I will definitely purchase from them again.
pat_easton Covington United States (1 review) January 7, 2014
I just received by bare root purchase from Plantmegreen and I was very happy. The trees where bigger than expected and bigger than advertised. A very good bargain. Well shipped and timely also. I would recommend them and will be ordering from them again when I need more plants and trees. Pat
totally impressed! just ordered Liriope Silvery Sunproof (13 of them) a few days ago and they came fed ex today. they are huge!!! big root systems too.
i am very happy and this won't be my last order from them.
great communication too.
jhbowman New Orleans, LA (1 review) September 5, 2013
Posted on November 6, 2012, updated September 5, 2013
Thank you, for getting my four pecan trees to me quickly and for such a great price - 4 pecans for $100 - they look great out in my yard. Very happy with the product that I got. I have never seen this 4in x 4in x 10in pot before, but the roots looked good and it transplanted well. Your online video on planting and pruning also helped me since these are my first pecan trees. If these take and do well, I plan on ordering more next fall again. The person I talked with on the phone was very polite and did not make me feel stupid or rushed. Thank you.On September 5th, 2013, jhbowman added the following:
It was been 10 months since my first order from plant me green. I have since made 2 more purchases. The trees continue to look wonderful and arrive within a week of my online placement. I just wanted to add, that I decided to try some more pecan trees. This time I got them in a larger pot. They called it a #5 but it was a 5 gallon size and the trees were 5 feet tall. All the trees got planted and watered and they look healthy. JB
mrstjohnson Winter Garden, FL United States (1 review) July 24, 2013
I recently purchased some potted pecans from Plant me green. My husband and I are very happy with the large trees that we received. They were well packaged and shipped quickly. This is the third purchase we have made from this nursery in the last few months and all of our trees and plants have been larger and healthier than we expected from a mail order nursery. It has been a pleasure planting this year.
I have purchased from Plant me green 3 times this year. They have shipped me quality trees each time. My new peach tree has already flowered and now has its first fruit. I have recommended them to my friends and family already and so I would recommend them to you also.
vossner Richmond, TX (Zone 9a) (110 reviews) December 16, 2012
I am so impressed with this company, their website and the plants they send. I was looking for persimmons and ended up getting some nice pecans as well. The shipment arrived in a blink. Enthusiastically recommend.
JDogKelly Thomasville, GA (1 review) December 12, 2012
I purchased 6 bare root 2-3 ft trees from plant me green and I don't know if Houdini works there or not, but I ordered the trees just before I took lunch on Tuesday. My mother calls me on Wednesday and says that fedex just dropped off a huge 10 ft box at my house. Mom lives right behind me. So, I think and say, I didn't order anything. Except some little pecan trees that should be here next week sometime. So, I then went and checked by email and sure enough they had sent me an email with a fedex tracking number and everything. Well, I don't know how they got them to me so quick "Houdini maybe", but they were like 8 ft long. I guess, I will have to just dig bigger holes. Thanks plant me green, J Dog.
I purchased 4 Oconee pecan trees in a 5 gal pot from plant me green because they where the only place I could find that sold pecans in a pot (everyone else wanted to sell me bare root). I called their main phone number and was very pleased with the phone support I got. Richard, was very helpful in answering my many questions about pecans and potted vs bare root.
I purchased 1 little Tonto crape myrtle from plant me green. My Tonto was delivered to my home in Orlando, just 3 days after I ordered it. The box looked like Federal Express had abused it, but to my surprise the tree was in good shape. I planted it about 4 weeks ago now, and it looks like it is doing well. I was pleased with the service I received on such a small order (< $30). Thank you, Teresa.
I ordered two 5 gal pecan trees late on a Saturday night. I got an email on Monday saying that my pecan trees had shipped with a FedEx tracking number. They arrived at my door 2 days later. I was happy with the size of the trees. About 6 ft tall and healthy looking. I planted them about 3 weeks ago now. I would order from Plant me green again. I shopped on line for about 2 hours, before I found what I wanted that was instock at a reasonable price. JT from Memphis