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| Feedback History and Summary |
|Positive ||mintamichelle |
Bear Valley Springs, CA
March 29, 2013
|I am sooo happy I called Artistic Gardens! I call on a Thursday and my seeds were in the mail on Monday!!! I got the herb sampler and it is outstanding. I will definitely be ordering again. The variety is amazing some item have only a few seeds, which I expected, but many packets have 75-100 seeds! Very generous for .40 cents a package! I have only planted 10 varieties but had excellent germination!
|Positive ||CrescendoPeace |
March 4, 2013
|I ordered from Le Jardin du Gourmet for the first time in the early 1980s, before they became Artistic Gardens. At that time the sample packets were 20 cents each, and I was thrilled to be able to try some varieties I had always wanted to try without having to buy huge quantities of seed that I would never use.
I have no problems with the company. They have been great at shipping my seeds quickly, and answering my questions both by email and telephone. Yes, you may have to wait a few days for a response, but if it has been more than two weeks, CALL THEM!!! I promise they will do their best to make it right for you as they have always done for me.
For those leaving negative comments without even bothering to call them first: please be aware that no matter how much we may like email, and how convenient it may be, it is NOT as reliable as a telephone call, and many emails are lost in cyberspace. Take this into consideration before leaving them negative feedback, which may be entirely unwarranted.
|Negative ||TallulahShines |
January 20, 2013
|I'm a very patient person for the most part, and I often plan well in advance. However, I ordered seeds from these folks what's now approaching two months ago. I haven't heard/seen a thing. I'll probably give it another week or so before I start making calls, but I kind of think the wait time is somewhat ridiculous considering my order was solely seeds. Anyway, good luck getting your order!
|Positive ||organic_tomato |
Tyrone, GA (Zone 7b)
December 4, 2012
|This has always been a favorite seed company of mine. I loved gardening as a child, and when their little postcards came around with the 0.25 cent packets, I could always afford to buy plenty.
It looks like they have gone up to .40 cents a packet this year, but it is still very affordable. I like their selection of French heirloom vegetables and I've always had good germination from the seeds.
|Positive ||royceag |
July 6, 2012
|Because I am brand new to my area and to vegetable growing (very comfortable w/flower growing), I was thrilled to find a company which offers sample packets for $.35 ea. For herbs, I ordered 3 vars. basil (all germinated & grew very well), garlic chives (good), fraise des bois (poor germ, slow growth), 3 lavender vars. (only 1 germed), lemon balm (good), lemongrass (poor germ & growth), marjoram (soso), 3 vars. mints (good but slow), nasturtium (good), oregano (soso), parsley (good), rosemary (no go), sage (good), summer & winter savory (good, winter better) & 2 vars. thyme (German great, French soso). For veggies: pak choi (great but bolted early), Maxibel beans (great), 3 vars. eggplant (good but slow), 2 pumpkins (great), 4 summer squashes (all great), 3 winter squashes (2 great, 1 poor), 6 vars tomato (all great), 3 carrots (poor b/c not direct sown), 3 onions (all poor, wrong season), 2 broccoli (not yet sown), 2 cauliflower (not yet sown) & snap peas (not yet sown). For flowers, 2 poppies (no go), verbena (no go), marigolds (great) & dahlia (great). Most of the failures were due to my inexperience. I over-filled 4 large raised beds for under $20 including shipping. I'm a fan!
|Positive ||Perhaps82 |
April 28, 2011
|This was my first experience with Le Jardin du Gourmet and it was great! I ordered perennial plants online and received a quick reply that let me know when the plants would be sent. It did not take long to get them. The packaging was great - priority mail and individually packaged in brown bags with plastic covering the plants. They were in great shape. The shipping was very reasonable and you cannot beat the price of the plants! I will absolutely order from them again.
|Neutral ||judyinmound |
March 20, 2011
|Posted on March 18, 2011, updated March 21, 2011
I liked the idea of trying a small package of seeds for 35 cents each so I decided to order from this company. They shipped in a reasonable amount of time (ordered the 14th sent the 22nd and received the 25th or 26th). They sent confirmation e-mails that they received my order and when they shipped which I liked.
The seed counts were as labeled. The tomato and pepper seeds germinated well. Out of the several herb seeds I've sown, only 1 basil seed is sprouting in 2+ weeks. I will give them a few more days under the grow lights before tossing in the hat with them.
On March 20th, 2011, judyinmound added the following:
Just wanted to update that a few more of the herbs are finally sprouting. I now have about 25% germ rate as far as the herbs go.
|Neutral ||ratlover1 |
Rising Sun, IN
May 6, 2010
|Posted on April 7, 2010, updated May 6, 2010
I really can't complain about 35 cent seed packets. I think it's a great way to plant herbs, I certainly don't need dozens of oregano plants for example. However, some of the packets did not have even the minimum seed count specified, which was disappointing. I've just started them so I will try to remember to check back and note germination and such. I would still order from this company, but would spring for the larger packets so as not to be disappointed.
On May 6th, 2010, ratlover1 added the following:
Germination on some herbs was excellent, for example basil. However, some (mint, oregano, lavender) had zero germination. Interestingly a packet of lavender I picked up at our local hardware store germinated very well. Still can't condemn a company with small packets and low prices because I think it is such a great idea, but I probably will stick with Stokes or other seed companies. I'd rather pay the $1 or $2 for a good sized packet and store seeds or give away seedlings if needed, rather than have to buy another packet and replant.
|Positive ||cjparker |
Kennewick, WA (Zone 7a)
January 24, 2010
|Ordered a bunch of their 35 cent sample packets and a few larger packets on Jan 5 They shipped on Jan 12 and I rec'd (cross-country) on Jan 16. Generic packets with stick-on labels of what they contain, all packed for 2010. 28 packets in all for f$16.05 inc shipping. Nice selections of unusual varieties that I want to try, without commiting to a huge packet of seeds I may never use.
|Positive ||catalinaperch |
El Cajon, CA
July 13, 2009
|Just wanted to add my experiences with them, and all have been great. I've been purchasing seed from them off and on since 1995. They have the BEST prices for seeds, and the most DIVERSE selection of seed available for a real culinary garden.
In '95 the sample seed packets were a quarter and contained a few to many, many seeds in each. I'm not sure what others have experienced with germination, but all my seeds have grown into great seedlings then productive plants. The price for the seed packets has increased through the years (now it's .35 cents) but still very low enabling the gardener to try several different varieties that they've always wanted to but hesitated because of the seed's price.
If you are looking for cheap, generic seed in the one or two varieties you've always grown or tasted, then choose the larger companies or better yet just go to the neighborhood grocery store. But if you are looking for quality seeds in smaller packs in exotic or heirloom varieties that you've always wanted to try, then I highly recommend this place.
|Positive ||Rain |
June 8, 2009
|I like these folks. Yes, I placed my order online, and then had to phone them when it was slow; I think the previous rater who said it's best to phone instead of ordering online may be right. But as the guy I spoke to at the company very nicely explained to me, they're a four-person operation. That's not the customer-service department, folks, that's the entire company!
So since they're providing some of the cheapest seed packets on the market despite offering some really hard-to-find varieties, I personally think they're a good place to buy anyway. NOwhere else had the wonderful heirloom French chard I used to buy from Pinetree Garden before Pinetree (a.) dropped the variety and (b.) went to hell from getting too popular too fast. And the germination rate for the seeds from Artistic was nearly 100%.
(Do check out Verte a Carde Blanche, the variety in question--it rocks! HUGE, broad, very tender snow-white midribs, very large shiny dark-green leaves, rapid and heavy production, and flavor to die for. Really much prettier to me than the gaudy five-color chards, and it tastes better. A bit less hardy than some, but still often overwinters here on the zone 5/6 line; I've harvested it out of the snow.)
|Negative ||blueskyfd11 |
Harrison Valley, PA (Zone 5a)
May 12, 2009
|I have tried and tried to log into the site, clicked on "send password" but never recieved any e-mail to help me get in. They will not answer any of my e-mails at all. From what I read here, it almost sounds like they pick and choose who they want to do business with and who not to. I still want to take a chance...I know better but want to try but now will have to have a friend sign up and go through it all. We will see.
|Positive ||Sorcha_Saille |
Beaver Dam, WI
March 19, 2009
|Great company--a little slow on the shipping, but for 35 cent seed packets it's hard to complain. They have wonderful varieties, are perfect for small gardens, and the seeds germinate beautifully. I would highly recommend this company to anyone NOT in a hurry. If you order early enough, there should be no problem. I actually got another company's seeds on the same day, after ordering them on the same day as well--so Le Jardin isn't the only slowpoke out there!
|Positive ||erdnuss |
January 25, 2009
|Don't bother with the catalog if you have access to the internet. It's very simple to read, but it's not fancy like many seed catalogs, just a very basic print of what they have. So if you are giving them negative feedback over a catalog, I honestly think that is silly because you could have still gotten your seeds in time if you would have just looked through their website and ordered online or over the phone.
I did order from them over the internet and talked to a very nice man a couple weeks later when I never got my order. I realized I was never charged for it so he pulled up the transaction and went over it with me and we found out it was because I had mistyped something for my card info so it never got approved. He corrected it and I got the order just a few days later. One item was not the package, but with out me even asking about it, they told me it would be mailed out later and a couple weeks later it was.
If you are expecting the type of service you'd get from a big corporation then this is not the place for you to order. But if you like ordering from smaller companies who are honest about mistakes and are friendly and will help you when you need it, then ORDER HERE!!!
I will be ordering again from them this year. Living in the city limits my garden size and these packets are perfect size and well worth what little money you'd put in them.
I highly recommend this place
|Positive ||candy23 |
Webb City, MO
April 16, 2008
| I have bought from them for years,& never had a problem.
They are prompt in dealing with problems. I couldn't possibly
be more satisfied with them than I already am. As long as I am around I intend to keep doing business with them.
|Positive ||xixstar |
March 10, 2008
|I ordered 22 packets by phone from this company in February. After two weeks, and after seeds ordered from another company arrived, I contacted them via email to say my seeds never arrived (nor had I been charged for them). Turns out that they lost my order and assured me it would be shipped right away when I placed it again. So, I called again, re-placed my order, and had my seeds within a week.
They were responsive each time I asked about the status of my order and I realize that mistakes happen (lost order) and am still willing to recommend them to others because it's one of the few places I feel I can really save on seeds by just ordering small sample packs for my small, home garden.
|Positive ||YourHomeForum |
Fairfax Station, VA
February 28, 2008
|I've had nothing but success with this company. I've been ordering with them for the past several years and in fact should have the first order of this year here tomorrow. I originally placed the order on the 10th of this month. I highly recommend them... one of the great things about them is that they offer "sample" seed packets so you don't end up with a bunch of wasted seed for a small, home garden. :D
|Positive ||ShannonGA |
March 20, 2007
|I mailed in my order 10 days ago and received the seeds yesterday. I called the company to make sure they had my order(USPS problems on my end) and the customer service rep was very friendly and helpful. If the seeds are as good as the service I'll be ordering from them again.
|Positive ||Juls123 |
Metro East, IL (Zone 6a)
March 19, 2007
|I think the secret to a happy time is to call in your order. My friend ordered and finally had to call and the email order had gotten lost. So I decided to take a chance and call, and got my seeds in less than a week.
You can't help but LOVE those sample packets. What a wonderful idea, and so fun to try things you might otherwise not try. I just hope they can make money doing that so we can continue trying unusual plants.
I love those little packs. Very cute.
|Negative ||gardenman123 |
February 28, 2007
|I ordered seeds nearly a month ago and they still haven't shipped them. Some of these seeds need to be started two weeks ago because of long germination times, not next summer!
I've emailed and emailed and never an answer.
Their seeds might be good, but how would you know if they never complete the order. AVOID THIS PLACE if you want your seeds.
|Positive ||stephaniadawn |
January 11, 2007
|they have always sent me a catalog when requested, and never asked for payment. the first time i heard of them was near to 15 yrs or so ago. i dont know excatly. i sent a order off a few years latter and got with no prob. loved them then.
found again a few years ago and used.
got seeds promptly. never had prob with shipping. took a bit longer than i thought should. however when i asked them about this they told me that they should be there shortly, but if they where not there in a week to call them back. however my stuff arived in a few days.
|Positive ||KiminVAZ6b |
October 20, 2006
|I ordered some herb/vegetable seeds for starting indoors and in the cold frame this fall. I used their web site, which was fairly easy to use. My order came to here in VA within a week by mail.
So far, I have planted several types of herb seeds and most have come up. Their cilantro seeds were a big success, with 100% germination. I was pleased because I have had trouble getting cilantro started before. Parsley, marjoram, savory, and sorrel are also up.
I love the small sample packets for the herb seeds. (Who needs 500 sage seeds?) They also have larger packets at good prices and at 35 cents each for the samples, you can afford to try new things.
When ordering from them, be sure to click on "shipping" and select the appropriate category. Even if it's bulbs which ship for free (garlic, shallots, ginsing, etc. - they don't carry flower bulbs), you should select the free bulb shipping.
In short - good, prompt service, great prices, good seeds.
|Positive ||emilye |
May 31, 2006
|I bought from them years ago. This spring I placed a seed order on the web. It arrived promptly and accurately. They have a nice selection, and I really like the small packets with the proportionately small prices. They have larger packets if you want them, but the small ones are usually plenty. How many zucchini (or other) plants do you really need in one season?
|Negative ||joeschmoo |
March 5, 2006
|Sent this company my $1.00 for a catalog some 3-4 months ago. Never heard anything. Hate to get ripped-off, even if it's only a dollar.
|Positive ||Pegmumm |
Mount Vernon, WA
May 23, 2005
|I ordered from Je Jardin De Gourmet on May 3rd. I emailed them on the 12th asking the status of my order after recieving email stating the order was in process. I got an immediate response saying the order would go out on the 16th and I could revise it if I wanted. So I added another 10 packets and changed the size on 5 of them, alot of revisions. This morning, May 23rd, I got the full order. It was complete and on time. Very reasonable price for the seeds in 1 and 2 gram lots. Hopefully people will have better experiences, like I did.
|Negative ||WinfieldScott |
April 27, 2005
|I ordered from a catalog, sending my order and a check on April 1. On April 27, I had not received my order, so I called the company. The person answering my call seemed very nonchalant about it and didn't seem to think the time lag was out of line. It is really too late to plant now.
|Negative ||aryadevine |
Fort Collins, CO
January 19, 2005
|I ordered catalogues and/or seeds from 7 companies 2 weeks ago. I have received every item except for a catalog from this company. I ordered the catalog twice thinking that their website was malfunctioning. I finally sent an email about this. No answer. I love their mini seed packets because the concept fits right in with square foot gardening, biointensive and other sustainable practices. However, I had the same lengthy wait for a catalog last year. Even so, I ordered lots of seeds plus shallots last year. Why am I not on your mailing list? I want to support and do business with this firm. What does it take?
On January 25th, 2005, aryadevine added the following:
It is now one week later. No email, no catalog, no response of any kind. If any of you gardeners out there have managed to get a catalogue from Le Jardin du Gourmet in 2005, please let the rest of us know your secret! Thanks!
|Negative ||Gloriamarie |
February 15, 2004
|I attempted to order seeds from this company 6 days ago. I live in San Diego and I have made 4 long distance calls to Vermont and still have received only 1 answer to my 3 questions. Despite giving them my phone number and email address, I still had to call back before I even received the one answer. I have 2 very simple questions left unanswered: did I order Lovage seeds and would they please email me a copy of the herb seed order I placed as I neglected to print a copy of it. Surely to give me the answer, which could be accomplished by simply sending me back a copy of my herb seed order as I was promied, could only be the work of five minutes?
It is of course my own fault that I went ahead an ordered seeds from them. It took me months and months to get a catalog from them. But I was so excited by the number of heirloom varities that I could get for 35 cents a piece, that I went ahead and ordered them anyway.
In addition to waiting months for a catalog, numerous emails were ignored as I attempted to find out details about their seeds. Evidently they don't know anything.
In my opinion these people are unprofessional. I now have serious doubts that I will even receive my seeds. I will have learned an expensive lesson and will not be ordering from them ever again and would recommend that no one else does either.
On February 17th, 2004, Gloriamarie added the following:
It is now day 8 and I still do not have the answers to my remaining 2 questions nor have I received my seeds.
I ordered seeds from other companies on the same day and I have received all of them except Le Jardin du Gourmet.
|Positive ||Imhotep |
March 26, 2003
|Ordered several times in the last 15 years, will again, and
They have a rather unmpressive catalog and web presence but
they offer a fairly wide variety of seeds in mostly small
quantities which is very nice for the home gardner or the
This place has intrigued me for years and how they stay in
business is beyond me.
Have ordered in the past and will again and am glad there
are places like this still left.
Catalog rates on a 1 to 10 scale a 3 but otherwise, even
tho small in scope, I rate them a perfect 10.
|Neutral ||CatW |
December 26, 2002
|Please do not sell (or plant) Isatis Tinctoria, Dyer's Wode. It is considered a noxious weed especially in the western united states. It out competes native plants, it is not a forage plant so there is no animal grazing controls. The only controls are herbicides and hand pulling. Some state may even have fines for planting this non-native noxious plant. It can and has escaped gardens which is why it is such a problem.
|Positive ||new2NE |
October 21, 2002
|Good germination of their seeds, and the small packets are a steal (currently $0.30 per pack). Fantastic variety of seeds. I've tried their herb plants when I lived in Denver and every plant grew and thrived. The plants came well-packaged and in excellent health.
|Positive ||GILHOULEYHORSE |
Hood River, OR (Zone 6a)
August 25, 2002
|They have an astounding variety of seeds, herbs and veggies. not so many flowers, but they do have a great annual dalhia seed! the small packets are very handy, and for 12 bucks, you can get lots of different stuff. they also have bigger packets if you wish. lots of squash and pumpkin varieties. stuff from france, and shallots. they are the first place i go!
|Positive ||DrMikeG |
June 8, 2002
|I have ordered the small seed packets from this company several times. I have always received the seeds promptly and they germinated well. The small packets are perfect for those who don't need 100's of seeds.
|Positive ||pigalena_babe |
February 3, 2002
|I find this company to be a very good source. Customer service is great, and my order arrives on time and intact. I have had very good results with their seeds, ( havent tried plants), and I love the 30 cent seed packets.
|Positive ||shellyleavitt |
April 1, 2001
|I have been a satisfied customer of this company for several years, buying only seed. The seeds have good germination and the packets are just the right size for a small gardener. I have grown and given away so many plants raised from these seeds! No one has to know how I afford to be so generous - but of course it is the 30 cent seed packs.
|Positive ||tracycascadden |
April 1, 2000
|I was a regular customer of Jardin du Gourmet for several years when I lived in another state. I found your webpage when I did an internet search looking for them so I could get a new catalog. Apparently the ones I should have gotten from them this winter didn't get forwarded from my old address. I like them because the have a marvelously wide variety of different, unusual seeds in small packages. I have always had small garden plots and a regular sized seed package always means wasted seed for me. The last 2 years I've also ordered their live herb plants and had very good results. Out of about 2 dozen plants I had only one casualty. Again, the nice variety is the key draw for me.
|Positive ||CristinaMPurdum |
February 1, 2000
|We have been ordering large amounts of seed, perennials, fruit and shrubs for the farm over the past decade. For seed, we recommend Le Jardins du Gourmet (the best for chefs and herbalists)
|Positive ||deborahhautau |
May 1, 1999
|I don't remember how I first started receiving this catalogue which sells seeds, plants, onion and garlic bulbs, and books but what I like the most about it is you can order small packs of seeds like cinnamon basil or chocolate peppers in trial packs for 30 cents! Herb and flower plants are also reasonable. I have liked everything so far and have only lost one plant but that was my fault. I like the smaller seed quantities because - for example - what would I do with over 100 basil plants? Sometimes you only need a few seeds and don't want to store the leftovers.
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