The scoop on 'Regan Nursery'

My roses arrived yesterday and I an thrilled. Couldn't be happier if I hand picked them myself. Received 6 and all are beyond my expectations. This is my first order from Regan's and it won't be my last. What a wonderful company to deal with. Great roses and the customer service was delightful.

Great selection of roses. I bought 4 bare-root roses - they arrived in great condition; were good-sized and healthy plants. Good communications. I would definitely buy from Regan again.

Great selection of roses, shipped timely, very well packed.
Roses are bare root and look nice.
Will update after planting.
So far, will definately order again.
Communication over email was great; got responses to all my inquiries.
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My Regan rose order was placed on January 24,2008 with an "early February delivery". I live in Florida and was charged $22.00 for shipping UPS 3 Air. The order was shipped February 5,2008. Great! I have a 3 day weekend to plant. I received my order last night - February 12,2008. On the package was FEDX Ground Home Delivery which after on-line investigating is delivery "at the end of the 5th day", the price should have been $9.87. I spoke with Victoria at Regan's Nursery and she rudely stated that I contact FEDX not them, it wasn't their responsiblity. Very disappointed at the quality of employee- customer relations!

Last year I ordered two Buff Beauty tree roses from Regan.
Both were given the same soil, exposure, and treatment, but one of them died after only one week. I e-mailed them to report this, and asked what their policy would be. When there was no response in 5 days, I e-mailed again. I never heard from them.

I recieved my order today from Regan Nursery and couldn't be more pleased with the roses...very healthy!
Communication was excellent throughout the whole process which included finding a perfect replacement rose for Kazanlik.

Thanks!
Lynda

love buying roses from regan! this is my 2nd time and i always get nice healthy
bare root roses. some roses from canada are alittle smaller but i don't mind.
will buy again for sure!

Excellent quality bare root roses. My order was filled on time and packing was excellent. Two months after planting the first week of Feb here in 10A, all plants are thriving and blooming.

Recd 3 well rooted and long caned roses in great shape with great packaging! Very happy!

Just received my two bare root roses from Regan.They look outstanding in both size and appearance.They shipped them at the proper time and with care so that no damage to the canes took place. Regan has a large variety of roses which is what brought me to their website!!!

A little pricey compared to the other local nurseries (I'm not comparing it to box stores garden center). But their plants are well cared for. Wide selections of fruit trees, but seems like their specialties are Roses. Friendly and knowledgeable people, too.

This is my first order with Regan nursery. I am very happy to say the roses I have ordered came on time, the root system was fantastic the order was packed well and the proper roses were sent, plus the canes are all long and grade 1- . I will definately order from Regan again. Just a little note though. You must place your order between October and the end of January, They will not take orders after that. They will put your bareroot roses in storage for your zone. Also There are some hard to find roses on their website.

This company provides excellent quality bare-root rose bushes. We ordered 20 new bushes this year & had them shipped from California to northern New England. They arrived in great shape and performed beautifully in the garden. They have one of the largest selections of standard tree roses & David Austin roses that I'm aware of. Their website is a goldmine of hard to find roses with good images.

I was looking for mulberry trees that were more affordable than what my local nursery was offering. I asked another local nursery and they recommended Regan's, which is about 45 min. drive south of me. I called to see if they had them in stock. They weren't able to answer me at that time, but took my number and promised they'd call me back. At that point, my impression of them wasn't too good and I wasn't expecting them to really call back. (I didn't know how big their grounds were and can understand now why that kind of inventory check would take time.) I can understand putting priority on the customers that are there in person over people who phone up, but I didn't want to waste gas driving down there if they didn't have what I needed. Surprisingly, they *did* call back a couple hours later! Now I just had to hope the trees would still be there by the weekend when I had time to make the trip.

They have a large open-feeling site. The majority of their stock is roses, but they also have many ornamentals, a few herbs and vegetables, a few of Annie's Annuals and a respectable selection of fruit trees and vines. They carry some rarer things like fruiting mulberries, jujubes, guavas, and kiwis as well as citrus, grapes, blueberries, peaches, nectarines, apples and pears.

When I asked for help finding the mulberries after I tried and didn't manage to find them myself, I received help from a female staffmember. She was obliging although it was clear that fruit was not her specialty.

Scott ended up being very very helpful in the selection of a mulberry as well as giving me advice about potting and propagation. He is a font of knowledge about fruit and I highly recommend asking for him by name if fruit is what you're there for. This kind of advice and service is what will keep local nurseries in business as I will pay extra for good customer service and the kind of face-to-face advice you just can't get through the mail.

Like most businesses, the experience will vary according to who you deal with. No one at Regan was unhelpful or rude. The service ranged from satisfactory to really excellent. I haven't had my tree more than a couple hours, so I'll have to post later if there are any difficulties in the quality of the merchandise. The return policy was posted prominently on the shed door in the write-up area.

I feel it was worth the drive because I got a comparable mulberry tree at less than half the price of what the local nursery was charging for theirs, not to mention some really useful and targeted advice from a pro.

Ordered two bare roots at the end of January. Received them a week later. So far, looking pretty healthy.

I ordered from Regan this spring as well as two years ago. I have purchased a total of 12 roses from Regan Nursery. I recommend them highly, although not uncategorically. Their selection of roses is second to none. They carry over 1100 roses!! However, they are just a wholesaler and rely on other rose companies for their stock. They grow no roses themselves. The roses that I have ordered have been in good, but not excellent condition. One rose had several canes that were dead, and another rose was smaller than it should be, and it had a very weak root system. However, in general, this is a good company, and I would order from them again.

Large selection of roses; both modern and antique. Good quality bare roots; however, their return and/or replacement policy was not stated and remained unclear even after a clarification was requested.