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On Feb 22, 2007, melody Benton, KY (Zone 7a) wrote:
After searching on the net for varieties of apple trees, I decided on Johnson Nursery as a potential place to purchase them.
The staff on the phone was helpful and informative, answering my questions and making suggestions as to what pollinators would be best.
I placed my order, and was asked when would be the best time for delivery. The date was settled upon, and it was explained to me that if the weather conditions were favorable, that would be my ship date. Being that we have had an unusually harsh winter, this was comforting to me.
A few days later I received a phone call from the staff stating that when they physically went to pull my order, one of the trees was sold out. I asked that they suggest a comparable alternative, and several were suggested to me after they checked that they would also be compatible to my pollinator tree. I selected one that was very close to my original choice, and they went ahead and processed the order.
My order arrived, and things were packed well, trees were pre-pruned and in excellent shape. The stock was good sized, and obviously well taken care of.
I'm extremely pleased with the helpful staff, and the condition of my trees. I will use them again.
Ordered 3 peach 1 plum and some blackberry plants for spring 2006. People were easy to work with and prices and shipping very reasonable. I added to my order several times and there were no mixups. Trees and blackberries arrived in good condition on schedule. Trees and plants doing well. Nice folks. Would buy from them again.
I could not be more impressed. I ordered a Celeste Fig Tree for $9.95+S/$4.47=$14.42 Total. It arrived from Georgia to New Jersey in 2 days and is very healthy and 3ft tall. I'm going back to their website to see if theres anything else I'd like to order. Thank you Johnson Nursery!
On Mar 4, 2006, swhite357 Adairsville, GA (Zone 7a) wrote:
I was very pleased with my Johnson Nursery experience. I found the staff to be very pleasant and knowledgeable. I am not a large commercial grower, nor did I even make a large purchase, but the staff was still patient and spent a lot of time answering all of my questions. I highly recommend Johnson nursery to anyone who is looking for honest answers and good customer service, which is lacking in many of today’s businesses.
On Feb 24, 2006, Big_Red Bethelridge, KY (Zone 6a) wrote:
Just recently I ordered 4 apple trees from this company, great people to deal with, polite and friendly. Trees were sent out the next Tuesday as promised and I received them that Thursday. Nice healthy trees with large rootballs. I would certainly order from these people again.
I am very impressed with the plants I received. I have ordered many plants mailorder from other nursuries, but none were as healthy with the rootball that these had. I will say that when I order fruits or berries again, this will be the only place I order from. They are clearly marked for the zones reccomended with excellent growing and care instructions. Their is excellent communication with nursery people that know their plants and are willing to answer questions, no happy to answer questions, about their plants. These people have pride in what they grow and it shows. Thanks!
My fruit trees arrived in great shape. These folks go out of their way to make sure you are satisfied. They checked with me when they were out of what I wanted and made substitute suggestions. Looking forward to ordering from them again.
On April 20th, 2009, Buddy44 added the following:
Very pleased, again! Extremely nice trees arrived in record time.
On May 15, 2004, gcmastiffs Jupiter, FL (Zone 10a) wrote:
This company took the trouble to call me at work to discuss my order. They suggested a few substitutions for out of stock trees (I ordered very late in the season) and I agreed to the changes. My Nectarine, Plums, Peaches, and Strawberries arrived in excellent condition and were thriving, with new growth in what seemed like no time. I am delighted with my plants, they are beautiful.
I will definately be ordering from them again, since the plants are healthy, the prices reasonable, service excellent and they carry a wide variety of interesting fruit trees.
On May 10, 2004, beckyjohn Woodstock, GA (Zone 7b) wrote:
I ordered 5 fruit trees for myself and 3 for my mother early this year. I also ordered a bag of fertilizer pellets. Not only were the prices reasonable, but the staffmember I spoke with over the phone was very friendly and competent. I searched for some time before settling on this company to order from. There were 3 reasons I chose them (1) the feedback in this forum, (2) the availability of the varieties and sizes of trees that should grow best in my zone 7 and my mother's zone 8 gardens, and (3) the prices are about 1/2 - 2/3 of their competitor's and shipping was *not* more expensive than the trees themselves. My mother and I planted our trees in March and the trees are very healthy looking. One of the apples in my yard has grown over a foot already. I would definitely order from them again.
On May 3, 2004, mkmorgan New Castle, IN (Zone 6a) wrote:
On 4/26/2004 I ordered 100 strawberry plants taking advantage of a 1/2 price sale. They arrived on 4/29 in excellent shape; were well-packaged, and had lots of green tops ready to plant. I would definitely do business with this company again.
On Feb 20, 2004, tndirtfarmer Mount Juliet, TN wrote:
I ordered three fruit trees via their website and requested a specific timeframe for delivery. They shipped on time and in perfect condition. I was thrilled to see the healthy root systems and the careful packing. Great prices, great product, efficient service -- I'm happy to recommend them.
I have orderered plants from this company for the past two years. They plants show up very quickly and well packaged. They are also healthy.
The staff is very helpful, friendly and knowledgable.
Keep up the great work.
I would recomend Johnson Nursery as #1 in my book. On Feb.
19 2003 I ordered 20 blackberry plants.On March 10,2003 I received the plants, they were packed very good. We planted them the next day and they are doing very well,All 20 plants
are growing good and have blooms on them. It is may 22,2003
and I think I will have some nice bushes next year. Thank you Johnson Nursery.
All 3 apple trees come in good shape ,but 1 tree had a wrong label on it and was magic markered with correct name.
On May 10th, 2004, dallread changed the rating from neutral to negative and added the following:
Of the 3 apple trees I received in 2003,2 died.
I called johnson nursery May 10,2004 and they said their guarantee only covers that the trees had leaves the first year,On May 10th, 2004, dallread added the following:
Of the 3 apple trees I received in 2003,2 died over winter in lower Michigan.
I called johnson nursery May 10,2004 and they said their guarantee only covers that the trees had leaves the first year,NOTHING AFTER THAT!!Guess I am out about $50.
On Feb 21, 2003, NAOMIBUELIN Yadkinville, NC (Zone 7a) wrote:
I ordered a pear tree last year and it has grown very well for a newbie gardener that I am! I received in just a few short days after ordering! Johnson's also has a shipping week option so you can choose what week would be best for you to receive your order; FANTASTIC! I have ordered 2 more trees this year and they are expected in early march so I will come back and let you all know how that went too! Prices are very reasonable and they have a very big selection especially on Apple varieties.
On March 7th, 2003, NAOMIBUELIN added the following:
Update! I received this year's order of a peach and nectarine tree and they were the healthiest I have ever seen! They arrived at expected shipping time; well packaged with instructions (healthy trees and roots)I believe they can't be beat for quality, service and price! I will only order from them.
You find out how good customer service is when things go wrong. My grandmother ordered my Xmas present from them (a plum tree). They sent it to her instead of me. They told her to keep the tree and Fedexed me an identical one.