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On Aug 27, 2007, crazy_gardener Wainwright, AB (Zone 2b) wrote:
Denise is so warmhearted and talk about great customer service! Prices are excellent, great selection to choose from, healthy plump rhizomes. Definitely will be ordering from Snowpeaks again next year!
On Aug 26, 2007, MitchF Lindsay, OK (Zone 7a) wrote:
These are the biggest Iris I have EVER recieved... each one was a real clump. The prices are sooooo cheap you will never beat them no matter what. This is the best and only Iris company I will buy from, now to forever.
On Jul 31, 2007, hortensia Langley, BC, BC (Zone 8b) wrote:
A really great experience with Denise and Snowpeak. We picked up several iris last week -- all of good size and with a truly generous (even by iris company standards) number of bonus iris included. I was delighted to be able to order such a fine selection of iris in the first place -- add fine service, good communication and an evident love of plants to that mix and I consider this a company I will order from again and again.
On Sep 5, 2006, seedpicker_TX (Taylor) Plano, TX (Zone 8a) wrote:
Ordered some dwarf iris from Denise. I had to delete one variety from my order, when the total with shipping, got too high for my budget.
When I opened the box, I not only saw very generous amounts of the ones I had ordered, but she even surprised me by including many starts of the variety that I had felt I needed to delete. She made my day!!
They were very healthy, and disease free. They were well-packed, and shipped very quickly.
I am very pleased with my order, and intend to order from her, again. She is very pleasant, friendly, and generous lady.
I went from being worried at first, that I was spending too much for what I was going to get, to opening my box, and feeling like a got a great bargain.
Thank you, Denise!!
On Aug 6, 2006, Gindee77 Hampton, IL (Zone 5a) wrote:
This is my first online order of iris rhizomes and I am greatly pleased! Denise was very generous and sent two bonus iris along with my order of 10, not to mention the ones I ordered were more like two for the price of one, as many rhizomes as she sent. They were nice and healthy too, and at a reasonable price. They have a great selection and I had a hard time stopping at 10, so I just might go back and order again right away. I know if I ever need more irises, I will definitely go back to Snowpeak Iris and Daylilies. I highly recommend this company.
On Jul 21, 2006, dmcdevitt Schroon Lake, NY (Zone 4a) wrote:
It must be hard to live up to ratings this good, but my first experience with Snowpeak was great. I okayed and received fabulous substitutes for a couple that were not available, and wonderful bonus plants. The packing was first rate and I've never received healthier looking plants, despite the past weeks terrible heat wave.
I can see why Snowpeak and Denise are so highly recommended!
On Jul 20, 2006, MudGirl West Central, WI (Zone 4a) wrote:
I rec'd 24 cultivars as part of a co-op purchase. Denise was great w/ follow up communication and packed an awesome box of healthy, fat rhz that arrived right on time.
I recommend Snow Peak and will order again!
Ordered 16 Siberian Iris this year for spring delivery. Prompt e-mails back confirming order and shipping date. When iris arrived all were large divisions (most 5+ fans, and one was 21 fans!) and well packed (water jel around roots, wrapped in wet paper towel, with everything inside a plastic bag secured with a rubber band). A couple of iris were sold out and substitutes included; but the subs were nice newer cultivars. Two bonus iris included as well. Only one small problem in that one of the iris's packaging broke and it arrived dried out. Reported this to Denise and she offerred to ship a replacement right away. I will definitely be ordered from Snowpeak again.
On July 2nd, 2006, arthurgoodwin added the following:
Placed another small order for 2 Siberians and 1 Japanese Iris. Even better service than first order. Even better packaging (double rubber bands securing the plastic bags making it all but impossible for the bag to come off). Very nice bonus Siberian included as well. On September 8th, 2006, arthurgoodwin added the following:
Placed another small order for 6 Japanese iris. Denise went out of her way to help me select these by sending e-mails with photos of all the JIs she had available. Again, superb packaging and large plants. And a very nice bonus iris as well.
On Feb 7, 2006, ownedbycats Southern, NH (Zone 5b) wrote:
I ordered in April, and there were some problems with my order going through (it came through garbled). I was very happy to get a quick email back and a phone call when one of my choices was sold out. The iris were large, and the bonus was very nice. I will order again.
On Sep 17, 2005, daylily970 Coshocton, OH (Zone 6a) wrote:
i ordered from the sale list at the end of the sale. all the irises that i wanted was available. i received really large rhizomes. denise is a great to work with. i will order again.
On March 4th, 2009, daylily970 added the following:
i have ordered from denise several times through her website and through co-ops. the last time was in fall of 2008, this time i ordered siberian irises. received great plants! her bearded irises and non-bearded irises are great!On May 24th, 2009, daylily970 added the following:
order from snowpeak this spring, this year i tried spuria irises. i received great plants and 3 bonuses. THANKS, DENISE!
First time ordering from Snowpeak Iris and Daylily. Received my order today and was VERY pleased. Well grown, healthy irises. Extremely generous with what is ordered and gifts included. Denise was very friendly and helpful and was able to schedule my shipment right when I wanted it. I love the selection here, some hard to find irises in the stock. I will be ordering again next year. By the way, I already have my entire order planted. ;-)
On July 29th, 2008, Cheesy added the following:
I keep thinking I am going to NOT order so many but Dee makes it impossible to say no. :-) Great selection, some hard to find stuff....I really appreciate that....
Then, when it arrives it is fantastic in health and size. She's very generous with her divisions and gifts. Clearly it's a labor of love for her to provide top quality plants. I think this is my 3rd time and I've never been disappointed. I have always had prompt, courteous communication and shipping has always been right when I desired.
Snowpeak stays "bookmarked" on my favorites list and I visit all the time and daydream....now if I could only find room for more siberian irises....she has loads I want and I am sure I would get the same top quality divisions I get from her bearded irises.
This is my second year ordering from Denise and I have been very pleased with the results. She was very generous with bonuses and extras, and while the rhizomes she sends tends to be a bit on the smaller size compared to some places they usually always take off and spread just as well as the larger rhizomes.
On May 19, 2005, flowerfrenzy Vancouver, WA (Zone 7a) wrote:
I have enjoyed dealing with this company. Denise is very nice, and answers emails promptly. The prices are great, too! The rhizomes are not quite as large as other companies, but I haven't had trouble getting them to bloom. For the price, you definitely get more than what you pay for!
On Aug 29, 2004, grannymarsh Marquette, MI (Zone 5a) wrote:
This was my first order with Snowpeak and I'll order again. Just a few weeks after planting most of the rhizones are showing multiple increases. The product was fresh, clean & well packed for shipping. My e-mail query was answered in a timely manner.
On September 21st, 2004, grannymarsh added the following:
This is my second order of the year. I would like to add a rating that is BETTER than positive ! ! ! I just received my order for MTB's, SDB's, & IB's which were offered on sale. The rhizomes are clean, fresh and all of good size. As a matter of fact, most of them were HUGE. A couple of them had 5 or 6 increases showing. Plus, Denise added a bonus rhizome which she didn't have to do considering that they were already on sale. She answers e-mail very promptly, in my case within minutes. It doesn't get any better than this. Consider me a permanent customer.On September 8th, 2005, grannymarsh added the following:
Once again, Snowpeak Iris is a quality operation. Multiple rhizomes, freshly dug, well packaged and plainly marked. Thanks Denise .
I ordered from snowpeak for the first time this year. They responded very fast and sent the iris at planting time. Wonderful looking plants. One was a little small- so they sent 2.! They also sent 4 bonus iris. Great company.
On Aug 25, 2004, sharvis Klamath Falls, OR (Zone 6a) wrote:
I received my first order of daylilies from Snowpeak today. They were freshly dug, large, healthy, clean and well packed. There was included a sheet with culture notes and instructions. Not only did I receive extra fans of almost all of the cultivars, but she also sent free bonuses! I'm very much impressed by the quality of the product and by the personalized service; they are helpful and responsive to your every question. The company may be small, but they certainly can compete with the big boys. I'd give em an A+
On Jul 27, 2004, GingerMA West Springfield, MA wrote:
I bought irises from Snowpeak. My experience with this nursery is excellent. I was informed right away when one variety which I have selected was having some late season rot and won't be available. I was given a choice to either get another replacement or refund for the plant. I chose the latter. One week later, I received the 13 plants that I ordered, plus 3 bonus plants, plus planting instructions, plus the refund check. I then noticed that the refunded amount was more than the price of the variety that wasn't available. What happened was that one of the iris I have bought had smaller rhizomes. As a result, Denise gave me a refund, even though she still included it in the irises that were sent to me. I am really impressed with the service.
P.S. Plants are freshly-dugged, large and in good condition. They are well-packaged, and the bonuses are generous too.
Lovely experience purchasing from Denise. Personalized service with care and quality. I came away feeling like I'd made a good friend just talking irises by e-mail. The enthusiasm and love is evident in each transaction and the bonus irises are selected to the customer's taste. Green thumbs up. Way way up!
I am very happy with my orders from Snowpeak Iris, the rhizomes were freshly dug, clean and very large. The website is user friendly and includes photos of most iris. The shipping was very quick and packaged very well. The prices are reasonable and bonus iris were included.
Received my very first order with Snowpeak and the rhizomes are in excellent shape; large and healthy. Some actually look more like two than one. Great service too...some I had ordered were out of stock and within hours of placing the order I had been notified and was able to specify my substitutes. I also received bonus rhizomes that I had not expected. I plan to order again with Snowpeak for those out-of-stock items.
On Aug 25, 2003, maparker Burlington, IA (Zone 5a) wrote:
I received nice, healthy, large rhizomes which were carefully packed with nice bonus rhizomes included. They have a very large selection and very reasonable prices. Denise is very customer oriented and acknowledges orders and questions quickly. I have no doubt I will being enjoying fabulous blooms next spring.
I will definitely be ordering from Snowpeak Iris again next year!.
Denise provides excellent customer service and great plants. I was surprised to find bonus iris in with my order. An excellent company to do business with. I look forward to next spring for the blooms and the fall for new plants from Snowpeak!!!
I have ordered from Snowpeak several times. Plants are always healthy and well worth the cost. Shipment is timely and plants are packaged in a manner that prohibits damage.
I plan to continue my relationship with Dee for as long as she is in business.
I placed a late season order of mostly 'sale' items and received quick shipment and healthy looking rhizomes. Denise was in communication with me about my order. I will order from them again next year.
In late summer 2001, I ordered several hundred dollars' worth of bearded iris from six different growers. SNOWPEAK IRIS in Oregon was absolutely outstanding in every way: Friendly service; packaging, shipping, and PREMIUM QUALITY of rhizomes--large, fresh (just-dug) fleshy, healthy...absolutely the best. The other growers came nowhere near them in quality. Of some of the other growers, I was absolutely shocked to see what they sent--some of the rhizomes weren't more than an inch long, tiny, thin, some shriveled, and weak leaves. After-the-sale advice was prompt, courteous, and caring. They encouraged me to contact them if there were questions or problems. I'll do all repeat business with them. I'll do all repeat business with them.