My first year to order from Snowpeak. Denise says she will stand behind her iris and she does. I had three small iris in my order, I called Denise up and she not only sent a refund but sent another six as a compliment. This is a good company to order from.
On Aug 23, 2013, dixiedumplin Riceville, TN wrote:
I've been wanting to order some of the Bianco irises since last year. Got my nice box of rhizomes today and they are absolutely the best I've seen and I can't wait to see them bloom next spring. I was pleased and shocked by the number of bonus plants I got. Thanks for living up to your reputation.
On Feb 6, 2013, eclayne East Longmeadow, MA (Zone 5b) wrote:
I've ordered from Snowpeak for two years now. ALL Iris received were healthy and generous divisions. Very well packed and marked and of course TRUE to name. Real pros that grow the Iris they sell so you know they're tested.
On Aug 27, 2012, bbrookrd Nantucket, MA (Zone 7a) wrote:
Posted on August 21, 2008, updated August 27, 2012
I recently received a wonderful large order of choice and very healthy Iris from Snowpeak. Wonderful communication and invoicing. Packing was perfect. The rhizomes are all so clearly marked. Not my first order with Snowpeak Iris and it certainly won't be my last. A terrific company. Very generous too. Thanks, Patti
On August 27th, 2012, bbrookrd added the following:
As always, I received some fat and juicy Iris from Snowpeak recently. It is always pleasant to know that everything in the box from them will be the best available Iris out there, plus I know that I am going to get exceptional results when they bloom. Snowpeak is truly a wonderful place to buy Iris. Thanks again. PattiOn Aug 27, 2012, Snowpeak Iris and Daylilies responded with:
On Aug 21, 2008 12:39 PM, Snowpeak Iris and Daylilies added:
Thank you Patty.
I try to give what I wish to receive:) I plant back the worse and let Nature and Above take it course and I am rewarded with super customers
On Aug 25, 2012, virginiarose Portsmouth, VA (Zone 8a) wrote:
Just got my first two orders from Snowpeak Iris and I am very pleased. First of all I got 6 clumps of the Siberian Iris and they are huge and loved the packing also with the moisture crystals. Also a nice sized bonus plant.
Second, I got 12 Tall Bearded Irises and they were nicely packed and had big roots. Good size! Some of them became two plants!
It was a good experience ordering from Dee, everything went real smooth. I was happy with the prices and with the plants!
I would highly recommend her to everyone. Thanks Dee!
On Jul 24, 2012, Terri2 Roswell, NM (Zone 7a) wrote:
Posted on August 26, 2006, updated July 24, 2012
The iris arrived healthy and fresh..Shipping was right on time also..Great email response, One the smaller rhizomes she sent two,,several bonus rhizomes were sent even though I only ordered 5 iris..Thanks Denise...
On July 24th, 2012, Terri2 added the following:
I received my Iris yesterday, I ordered 10 and got 5 freebies!
all iris look healthy, on the smaller rhizomes she sent 2 and 3 extra.Very Very pleased with my Iris, will order again next year!
I had read about Denise and Snowpeak on this excellent site, and figured I had to give it a try. And consistent with all the other comments here, I got very friendly customer service, amazingly healthy looking, well-marked plants, bonus plants, and a strong longing for next growing season to be here! And the pricing is wonderful, the only danger being that I'll order more than I have room for. Now that I know, I will surely never order irises from the big catalog companies, it's funny how shriveled they look next to Snowpeak's. Thanks Denise!
On Sep 19, 2011, Snowpeak Iris and Daylilies responded with:
On Jul 28, 2011, TuddyE Georgetown, KY (Zone 6a) wrote:
Posted on June 9, 2007, updated July 28, 2011
Great service, big healthy plants, wonderful lady. I would definitely keep her on my list of companies I order from.
On August 20th, 2008, TuddyE added the following:
Once again got great plants with extras. Very happy with the service and quality--would order again with no hesitation.On July 28th, 2011, TuddyE added the following:
Can't say enough about this company. I am always thrilled when I open my order. I know I will get large, clean and correctly marked plants. Opps, and the bonuses!!
Love doing business with such a wonderful person with outstanding customer service. Can't wait to place my order next year--I'm already making a list!!On Jul 28, 2011, Snowpeak Iris and Daylilies responded with:
On Aug 20, 2008 8:16 AM, Snowpeak Iris and Daylilies added:
Posted on April 27, 2010, updated August 30, 2010
Posted on October 15, 2009, updated April 27, 2010
I received a wonderful box of irises from Dee this past month. They were big fat healthy plants with nice root systems, labeled and packaged very well. The service, plants and communication was 5 Stars. No puny little plants here. Thanks D!!!!! I can't wait till next year to order more!
On April 27th, 2010, lovelyiris added the following:
I just received my Daylily order from Snowpeak and was thrilled with my order. All of my plants were as big as any other vendors and in many cases extra fans of most divisions. Thanks once again D, for giving me the most bang for the money. Many of these daylilies I purchased for about 1/4 of what they sale for on the internet at other daylily sites!!! As always I will buy over and over and can't wait to get this years order of irises from Snowpeak!!! On August 30th, 2010, lovelyiris added the following:
Here I am again posting about how wonderful my order from Snowpeak Iris and Daylilies was. All I can say is D rates right at the top of all the people and places I've bought plants from in the past few years. D always goes the extra mile to make sure her customers are happy and satisfied with their order. Once again I got big ,fat, clean, healthy plants with wonderful root systems. Some plants she sent 2 of not to mention several bonus plants. As long as I receive service like this I have no need to look elsewhere for irises. Thanks again D, for all the love you put into our Iris Orders from Snowpeak!!! On Aug 30, 2010, Snowpeak Iris and Daylilies responded with:
"On Oct 14, 2009 5:19 PM, Snowpeak Iris and Daylilies responded with:
As always I enjoy hearing from my customers! I work very hard at what I see as a dying art of customer service
On Aug 25, 2010, dmac085 Greensboro, NC (Zone 7a) wrote:
Posted on August 23, 2008, updated August 25, 2010
My first plants from Snowpeak and they were some really beautiful healthy iris! Will be back next season for more. Denise is super helpful and very willing to answer questions.
On August 25th, 2010, dmac085 added the following:
I waited and ordered late (hoping to lessen the temptation w/ all the Sold Out stuff:lol:) and requested Aug. shipping. Denise contacted me a few days prior to digging my order to let me know some of my choices (3 of 4) had been found with rot due to the spring and summer weather and offered subs or a refund. I opted for subs and made a list of possibilites from her online in stock selections.
My order arrived this week and I cannot be more surprised and pleased (again) with my order! I got subs from my list and a generous number of bonus selections that I certainly wasn't expecting. Great looking, clean and healthy rhizomes, packed well and arrived quickly. Trying SDB's for the first time and looking forward to seeing them in the spring! On Aug 25, 2010, Snowpeak Iris and Daylilies responded with:
On Aug 23, 2008 4:21 PM, Snowpeak Iris and Daylilies added:
I am pleased that you like the healthy iris and the size. I work very hard at making my customers happy
On Aug 16, 2010, Calif_Sue Northern California United States (Zone 9a) wrote:
My first order from Dee just came in and I am a happy camper! Being new to iris growing, I am excited to see the healthy mini clumps she sent for several dwarf iris, I know I will be enjoying these come spring.
On Aug 16, 2010, Snowpeak Iris and Daylilies responded with:
"On Aug 21, 2010 4:53 PM, Snowpeak Iris and Daylilies responded with:
Glad that you will enjoy many new iris in your garden next and thank you for being a new customer
On May 15, 2010, ge1836 Pittsford, NY (Zone 6a) wrote:
Posted on July 15, 2009, updated May 15, 2010
This was my first order from Snowpeaks and I was amazed at the big healthy well marked plants.
The packing was great and I will order again.
In fact I have an order for Japanese Iris due in Sept. I just know I wont be disapointed.
On September 15th, 2009, ge1836 added the following:
I just recieved my Japanese Iris order.
What a thrill.
The plants are generous and there was a surprise.
Snowpeaks is a wonderful iris store.On May 15th, 2010, ge1836 added the following:
Another great package from Snowpeaks.Thanks for the bonus Dee. The plants look great and wrapped well.On May 15, 2010, Snowpeak Iris and Daylilies responded with:
On May 3, 2010, cicada Brownsville, KY (Zone 6a) wrote:
Posted on April 27, 2010, updated May 3, 2010
Posted on April 27, 2010, updated April 27, 2010
I ordered four daylilies from the closeout sale. Only one of the four plants was a decent sized double fan comparable to those I have received from other vendors. Two of the four were of very poor quality and extremely small fans and the other plant was only of slightly better quality and size. I would be embarrassed to send anyone fans like I received on three of the daylilies, much less sell them to someone.
Package weight for the four daylilies was only 1 lb. 0 oz. and most of that was packing material. Shipping charges at $14 were excessive for content shipped.
I will not order daylilies from this vendor again or recommend that anyone else do so.
On April 27th, 2010, cicada added the following:
I sent you a private email after the daylilies arrived on Monday morning stating my dissatisfaction with them. When you did not respond to it after 24 hours, I left feedback on DG. You still have the option to make the matter better if you so choose.On May 3rd, 2010, cicada changed the rating from negative to positive and added the following:
Denise contacted me and offered to send replacements of my choice at no charge or a refund. I chose replacements which arrived today. The replacement plants were good sized multiple fans with good roots.
I am changing my rating to positive because Denise did want me to be satisified with my order and sent replacements which are of good quality. On May 3, 2010, Snowpeak Iris and Daylilies responded with:
I am sorry you are not happy with the product. Not one person has been unhappy with my product. I would have liked for you to contact me first to see if I could have made the matter better but I can see you chose another avenue.
On Apr 27, 2010 5:59 PM, Snowpeak Iris and Daylilies added:
Please send me an email at dmail or direct from the webpage with your name as I do not file by nicknames or email address.
I will do all that I can do please you.
Truthfully the only thing I can think of why I did not receive is that it went into junk or space.
On Apr 28, 2010, WormsLovSharon Las Vegas, NV wrote:
I received my order yesterday of my daylilies. They arrived in excellent condition and were beautiful and very generous clumps. Thank you very much. I will consider your company at the top of my favorite sites to buy quality product.
On Oct 14, 2009, NeilTR Nashville, TN (Zone 7a) wrote:
Posted on July 23, 2005, updated October 14, 2009
Received my incredible order yesterday. The rhizome size was good for us East Coast growers. Denise included several rhizomes of most of my selections -- for a couple of them she sent FOUR rhizomes. This is my second time to order from Snowpeak and I will definitely order again.
On July 18th, 2006, NeilTR added the following:
Received my 2006 order and once again was very impressed with the iris and the customer service. It really shows that they care. If you're only going to order from one company, it should be Snowpeak.On July 12th, 2008, NeilTR added the following:
Just received my latest order. Five years of great rhizomes and wonderful customer service -- and this year I changed my order a few times and Dee was perfectly happy to accomodate me. On October 14th, 2009, NeilTR added the following:
A little late to be posting here, but I received another great shipment from Denise this year with wonderful bonuses. Snowpeak remains a "Class Act," and I'll be back year after year.......On Oct 14, 2009, Snowpeak Iris and Daylilies responded with:
"On Oct 14, 2009 5:17 PM, Snowpeak Iris and Daylilies responded with:
Thank you for entrusting me once again with your order!
I'm sorry I neglected to post right away! I was so pleased with their Iris rhizomes. When I asked for a substition for an Iris I'd aready own, this was no problem. They also
gave me so many 'nice' bonuses! Not the old ones that I've never heard about. Recommend highly!
On Aug 30, 2009, Snowpeak Iris and Daylilies responded with:
On Aug 12, 2009, DyanesGarden Port Washington, NY (Zone 7a) wrote:
I have ordered around 30 Irises and 2 Daylilies (soon to add more) from Denise at Snowpeak. All have been fantastic. Healthy, clean, well packed and generously sized. Fantastic customer service, accommodating shipping policies. All around winner. I look forward to adding more lovely flowers from Snowpeak to my garden. Highly recommend.
On Aug 12, 2009, Snowpeak Iris and Daylilies responded with:
"On Aug 11, 2009 8:12 PM, Snowpeak Iris and Daylilies responded with:
On Jul 18, 2009, SusanLouise Lincoln, NE (Zone 5b) wrote:
Thank you Denise for the wonderful job packing my order of healthy rhyzones...which included a fav selection of bonuses which I'll be sharing with my MIL...Bless your heart!
I'll be posting a pic of our garden with the Irises you sent next Spring in the forum...
I highly recommend this company!
On Jul 18, 2009, Snowpeak Iris and Daylilies responded with:
On Jun 11, 2009, Mshadow Houghton Lake, MI (Zone 4b) wrote:
The first time I ordered tall bearded iris from Dee was in 2002. This year I purchased 3 spuria and a Siberian for spring delivery. I have always been very pleased with the quality of the plants that she sends, and she really has quite a large selection. She really cares about her customers. Now I am anxiously awaiting my tall bearded order the beginning of July (including one of her introductions). Don't want to forget to mention that she always adds beautiful bonuses. She is really a very nice lady!
On Jun 11, 2009, Snowpeak Iris and Daylilies responded with:
"On Jun 11, 2009 9:53 AM, Snowpeak Iris and Daylilies responded with:
Thank you Mshadow...I am always pleased by how wonderful my customers are. Many have shared pictures of their gardens and their iris with me."
On Jun 9, 2009, inanda Winnipeg, MB (Zone 2b) wrote:
Top 5. !!!!!! You certainly deserve this honour Denise. Our recent order of Sibs & JIs was so beautifully packed, huge plants. All doing well. Wish I had ordered sibs from you from the beginning. No comparison to other beardless I've ordered from others.
Northern Lights Regional Iris Society
On Jun 9, 2009, Snowpeak Iris and Daylilies responded with:
"On Jun 9, 2009 3:04 PM, Snowpeak Iris and Daylilies responded with:
Thank you for the great compliament. My customers come first. I have based my company on customer service and will continue to do so.
My order of 13 daylilies arrived yesterday and I am pleased. I ordered double fans, but triples and quads were the norm. Besides the extra fans, I also received three bonuses! It was a very nice transaction and I would do business with them again!
On May 2, 2009, Snowpeak Iris and Daylilies responded with:
"On May 2, 2009 11:23 AM, Snowpeak Iris and Daylilies responded with:
I am very happy to hear that you were pleased with your order, my they grow and flourish in your garden and you receive many blooms.
On Nov 25, 2008, Bookerc1 Mackinaw, IL (Zone 5a) wrote:
My mom and I both ordered from Denise through the Snowpeak Iris co-op, and we are both thrilled! The iris looked great, very fresh and large rhizomes, and they took off right away after planting. She sent wonderful surprise bonuses, too, both extras of some we'd ordered, and some different varieties that will coordinate great with the colors we ordered. I especially enjoyed corresponding with Denise. She is such a warm-hearted, generous person! Snowpeak will be my #1 source for iris from now on! Thanks for the wonderful experience!
On Nov 25, 2008, Snowpeak Iris and Daylilies responded with:
On Nov 24, 2008 5:05 PM, Snowpeak Iris and Daylilies added:
I am glad both you and mothers iris took off so well and are doing well.
On Nov 19, 2008, 1AnjL (AnjL) Fremont, CA (Zone 9b) wrote:
I did a co-op with Snowpeak this year. I participated in several other bearded iris co-ops as well, Snow peaks iris were the best out of all 3 vendors iris! delivered freshly dug, all green and HUGE rhimizones! I look forward to purchasing again from her next year!
On Nov 19, 2008, Snowpeak Iris and Daylilies responded with:
On Nov 19, 2008 8:30 AM, Snowpeak Iris and Daylilies added:
I thank AnjL for doing the co op she is very organized and helpful. I word very hard at giving my customers what I would like to receive when I buy.
On Sep 3, 2008, Maxsmomma Philadelphia, PA (Zone 6b) wrote:
It's a great experience ordering from Dee. Everything arrived in great condition with extras and surprises, too. Think she coordinated the surprises to match with the irises that were ordered which is a great, thoughtful touch.
Very, very good experience - reliable, helpful, just all around positive. Thank you, Dee; can't wait until Spring when everything starts blooming!
On Sep 3, 2008, Snowpeak Iris and Daylilies responded with:
On Sep 2, 2008 8:00 PM, Snowpeak Iris and Daylilies added:
Thank you. It is wonderful to have such great customers as we have on Dave's Garden
On Aug 17, 2008, tggfisk Garner, NC (Zone 7b) wrote:
Received my first order from Snowpeak Iris today and am very pleased. Plants arrived healthy, well packed and nicely labeled. Delivered in record time as well. Thanks Denise for doing such a great job and for having such a wonderful variety of irises to choose from:-) I look forward to doing business with you again in the future!
On Aug 17, 2008, Snowpeak Iris and Daylilies responded with:
On Aug 20, 2008 8:14 AM, Snowpeak Iris and Daylilies added:
Part of all this is I have super DG'er backing me. "
On Jul 29, 2008, perenniallyme Jamaica Plain, MA (Zone 6a) wrote:
***** (5 stars out of 5). It was wonderful doing business with Denise! A very nice person and very generous with both her time on the phone talking iris and her rhizomes. She has the nicest selection of dwarf beardeds that I've found and when I was going to order 2 rhizomes of some varieties, she told me I didn't have to because she usually sends 2-3 or more rhizomes of the dwarfs. Which she did, often more. And she even talked me out of buying one variety that wasn't one of the better ones. I will absolutely buy from her again.
On Jul 29, 2008, Snowpeak Iris and Daylilies responded with:
On Jul 29, 2008 10:49 AM, Snowpeak Iris and Daylilies added:
Thank you and glad you were pleased with the order"
On Jul 15, 2008, jh_gardens Southeast, NE (Zone 5a) wrote:
This is my third year ordering from Denise. Each time she has always been quite generous with her rhizomes, at times including more than one of those I've ordered, plus great bonuses! The rhizomes are very reasonably priced and arrive promptly and are always healthy. Denise is very friendly and a great email communicator, someone I'd love to meet some day. I love that she carries Bianca's! I do not hesitate to recommend Snowpeak Iris & Daylilies to all!
On Jul 15, 2008, Snowpeak Iris and Daylilies responded with:
On Jul 15, 2008 3:25 PM, Snowpeak Iris and Daylilies added:
Thank you:) I try very hard to send the quality of rhizomes I hope to receive.
On Jun 5, 2008, sadie_mae Central, KY (Zone 6b) wrote:
Received a very nice order of Siberian Irises from Denise, bonuses included too. Shipping and communication were very prompt. Have already placed an order in for bearded irises. I have also purchased bearded irises from Snowpeak thru a DG co-op in 2006, they have all done very well.
On Jun 5, 2008, Snowpeak Iris and Daylilies responded with:
On Jun 17, 2008 7:30 AM, Snowpeak Iris and Daylilies added:
I am glad you are pleased with both the siberians and bearded iris. Being small I work very hard to do what is right for the customer.
Met Dee Stewart when I scheduled a visit to Snowpeak. A stranger, I got the king's welcome, a personal tour, and lessons! Was very impressed with how clean and tidy her garden was and how well everything was labeled. She personally digs every order, too. And she brings Bianco introductions from Italy to the USA.
She spent several sessions on the phone and emailed me promptly, giving excellent advice, as I agonized over my order. It arrived promptly, accurately, incredibly fresh, with good healthy sizes, some doubles, and so many bonuses I almost dropped my teeth. Many bonuses were ones I'd reluctantly cut from my list. All are doing very well. I'm planning to buy twice as many this year....as soon as I buy more land to plant them on.....
On May 15, 2008, Snowpeak Iris and Daylilies responded with:
On Jun 17, 2008 7:32 AM, Snowpeak Iris and Daylilies added:
Thank you for the wonderful words, it means more than words can express. I love what I do 95% percent of the time, and enjoy sharing the knowledge with others. Plus I have met some trully wonderful people over the years.
Great selection of wonderfully healthy, vigorous iris rhizomes -- which arrived huge and plump and bursting with life. Prompt, secure shipping. Warm, personable seller with excellent communication. Wish I had more room for more of her iris!
I have ordered from this company twice this year, siberian iris in the spring and tb iris in the summer, and I couldn't be happier and can easily recommend them to anyone. The iris are extremely large and healthy, with some being close to clump size.