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On Apr 26, 2009, JDProvence Denver City, TX wrote:
According to their catalog, and I quote: "Fast Customer Service, At Abundant Life, our goal is to ship orders within 3 business days. We will handle your order promptly and carefully. I placed an order for $48.00 worth of seeds and supplies, expecting prompt service as they promised. Where I live in West Texas, hot days come on fast so we have a small window of opportunity for getting seeds started before it's too late and seedlings burn up. I waited 2 weeks and heard nothing from them, except for the order confirmation I received when I placed the order. Sent and email and got no reply. Latest email I sent, demanding the order be canceled and refund issued. DO NOT TRUST THIS COMPANY to do as they say, their customer service is far below acceptable.
On Dec 17, 2008, PhillipsGuide Warrenton, NC wrote:
I ordered six small packs (and I do mean small packs - the seed count was skimpy) and was charged $7.95 for shipping -- I thought it was coming priority mail for that price. But it took 10 days to reach me and the postage was only $1 -- when I queried about this I was given a long list of menial tasks involved in filling an order to account for what worked out to the equivalent of $70/hour handling charge. Give me a break! They can't afford to wrap their handling into the price of the seeds because their seeds are some of, if not, THE most expensive on the internet, so they dupe their customers on the shipping. VERY dishonest and I won't be back.
