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On Feb 8, 2004, Rosepond McKinleyville in the very north of, CA (Zone 9a) wrote:
The order was not labeled properly and some plants looked like they would not survive. I also noted that one of the plants I received was not what I expected for the price. I emailed them--no response. After 3 months it was apparent that one of their lilies didn't make it and I sent them a letter--no response.
I have been buying on the internet for almost 10 years and this has been my worst experience!