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Comments regarding Dutch Gardens

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160 positives
46 neutrals
77 negatives


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Negative NewYorkGardener
(2 reviews)
On Jul 27, 2003, NewYorkGardener wrote:

Ordered about $80 worth of daylilies ... THEY SENT ME THE WRONG VARIETY!!!!!!!!!!!!! They were labeled incorectly and I only realized after they had gone to bloom.


Positive vootyvoot
(3 reviews)
On Jul 24, 2003, vootyvoot wrote:

Rating is actually positive to neutral..first they are a bit expensive (not as bad as some but still). All the plants they sent were in pretty good shape and EVERYTHING was viable which was great! They did screw up on delivering the correct variety for one of my orders - I didn't bother complaining so I don't know how good their customer service is. The website is not always accurate about the quantities you will be receiving - for my orders, I ordered "one" of several things which turned out to be packages of three - had to scramble for space to plant everything but hey, that wasn't too bad!

Neutral Lizzytish
(10 reviews)
On Jul 23, 2003, Lizzytish Wareham, MA (Zone 7a) wrote:

I ordered from this company in the spring and received the order in two seperate shipments. The order was a $70.00 order and I had great expectations. The plants were all bare root and very small in one case dried up and not worth the time or effert it would take to plant them. I emailed the company the day they were delivered and they issued a credit that I could use on my next order for those plants.
After a month or so of waiting for the other plants to show some green with nothing happening I again emailed them and said I did not want a credit but a full refund credit sent to my credit card and that I expected to hear from them immediatly as to the disposition, they did email me back the very next business day telling me they would credit my charge account for the full amount of the order.
I waited until now to let you all know about this because I wanted to be sure that in fact they had credidted my account and my bill just arrived yesterday and the credit had been made.
Their customer service is the only reason I gave them a neutral instead of a negative as I do not have the plants I wanted and I lost several months of growth and time that I could have put to other use.
I am so glad for this foram as I check any and all companies here before I order from them now.

Negative druidwood5
(5 reviews)
On Jun 30, 2003, druidwood5 wrote:

Of the $70 worth of plants - I have one sickly grass and a small hydrangea. The roses never too root and when I received the replacement roses they went right into the garbage - they were black and completely, branch-snapping dry and dead. These roses didn't just die in transit, they had clearly been dead for quite some time. I couldn't believe they wasted postage sending something so appauling. I will NEVER, NEVER buy anything from this company again. I had better luck with Direct Gardening's products which is saying alot.

Positive takgak
(2 reviews)
On May 31, 2003, takgak wrote:

received my order after placing it two weeks ago. It was worth the wait. Blue Rose of sharon bushes were good size. The violas were very large and in great condition. Very please with the quality of plants. Definitely would buy here again!

Negative Illinigardener
(5 reviews)
On May 25, 2003, Illinigardener Port Byron, IL (Zone 5a) wrote:

The quality of bulbs and plants received this year was very poor. Their prices are very reasonable but the quality/size you get is poor. For example, the false sunflower cuttings I received were so small I could barely find them when I opened the bag. They didn't come up. Neither did 6 lily bulbs. And I was shorted one astilbe.
I've crossed them off my list.

Negative buffet
(1 review)
On May 21, 2003, buffet wrote:

I ordered almost $200 worth of bulbs from them and it took a long time for their products to arrive. Two orders of the Gloxinia collection arrived dried out and moldy,the butterfly bush was tiny, had diseased foliage, and is refusing to grow in good soil with organic fertilizer.

We've been having nice, sunny weather this spring, and I insulate with row covers when the nights get chilly.

The ornamental grasses collection came as tiny, half dead plants that are also refusing to grow. The only exception are the blue fescue, which are doing o.k. The lemon queen helianthus package had only wood shavings in it, no bulbs, and I looked thru every shaving.

The ranunculus bulbs came with misleading planting instructions that had me planting them upside down, resulting in a loss of most of the plants. The last time I unpotted many of my plants to check for growth on the bulbs, I felt deeply disappointed with my Dutch Gardens products and vowed never to order from them again.

Did I receive lower quality bulbs because of the $20 per order discounts that they were offering on their website?

I emailed them with some my complaints and, to their credit, they responded quickly, but I guess my replacements are coming from Holland because they're taking forever to arrive and have been coming piecemeal.

Positive susan58
(10 reviews)
On May 17, 2003, susan58 wrote:

I've been ordering from Dutch Gardens for about 20 years, even in the early days where I collected orders from friends and received 10% of the sales I collected good towards my own selections. Sadly, they don't do this anymore. I still order every year and have been extremely happy with the high quality bulbs, daylilies, and tall phlox. I've tried many bulbs and they have been consistent in quality and top size. No complaints here! Will continue to buy from Dutch Gardens, hopefully for another 20 years! A+++++

Positive DaisyPeach
(20 reviews)
On May 8, 2003, DaisyPeach (Zone 7a) wrote:

I have ordered from them for many years. Great plants and reasonable pricing. I've ordered both bulbs and perennials and have been pleased with both.

Positive JulieU
(12 reviews)
On Apr 29, 2003, JulieU wrote:

I have ordered a couple of times from Dutch Gardens and have been very pleased. Everything has grown well. One daffodil I ordered was the wrong color, but they were great about replacing it. I contacted them by email and got a response immediately. I also think it is really nice that they email you when an order has been shipped so that you have some idea of when to look for it.

Positive huggle002
(13 reviews)
On Apr 24, 2003, huggle002 Fort Edward, NY (Zone 5a) wrote:

I had ordered from them at the end of March, and recieved my order yesterday. I was very concerned with the length of time my plants were in a box being shipped, however customer service assured me that they were in a climate controlled ship on their way over here...they also assured me that if there was anything wrong with my order, they would refund my money or send replacements. Thankfully everything was in perfect shape, green and healthy. I had ordered 6 Hellebores plants (cant ever get enough of em') and a waterlily. I am placing an order today from them for bulbs, as they sent me an offer I can't refuse...25.00 worth of free bulbs with purchase of 25.00...dont really have a place for them, but they look beautiful and I can't resist

On April 24th, 2003, huggle002 added the following:

oops...made a minor boo boo...the coupon was sent in a BRECKS catalog...dont know how I could confuse the 2...anyway, I will be ordering from Dutch Gardens again in the future
Positive ChristyDB
(6 reviews)
On Apr 19, 2003, ChristyDB wrote:

I have ordered perennials and bulbs from Dutch Gardens many times, and I have been extremely satisfied. The tulips I ordered from them last fall are now blooming and absolutely magnificent. The only hassle is that sometimes it can take a while for plants to arrive, since they ship from the manufacturer, but they are worth the wait.

Positive iloveoregon
(2 reviews)
On Apr 19, 2003, iloveoregon Eugene, OR wrote:

Wonderful customer service, I had some bulbs that did not preform well and when I emailed them about it I was issued a refund within 2 days. This was my first with having bulbs from Dutch Gardens that were not up to my expectations. I have ordered bulbs from them for about 9 years. Always top size bulbs. Their prices are a little spendy but they do have good sales now and then and smetimes free shipping.

Neutral ecobioangie
(8 reviews)
On Apr 18, 2003, ecobioangie Mableton, GA (Zone 7b) wrote:

I have ordered bulbs and bareroot perennials from Dutch Gardens. The bulbs seem to be good. The bareroot perennials came tiiiiiinneeeeeeee. I mean, like 3 roots. I'm waiting to see if they come up. I did have two bareroot peonies that are up and healthy and one is blooming already after only a few months. Only problem is it isn't the one I ordered. *eyeroll* I did call and recieve a refund though (they offered to replace it). Customer service was excellent.

Positive bluespider
(4 reviews)
On Apr 17, 2003, bluespider wrote:

Wonderful customer service. These days I seem to be finding this less and less with mail order companies and have decided customer service is worth more than bargain prices.
One batch of tulips I purchased last fall are beautiful, but not the right color (all the other items from my order and fine and growing well). My e-mail was answered in less than a day with the promise of replacement or credit (my choice). I was also provided with helpful suggestions in answer to questions about problem areas in my yard.

Neutral donnley
(11 reviews)
On Apr 7, 2003, donnley Charleston, WV wrote:

I ordered perennials from this company. I felt their prices were a bit high, but they had some rare items I was interested in. I was satisfied with some of the root systems I received, but a couple of the more pricey flowers were very, very small, and I am concerned as to whether they will survive. I probably will not order from them again. Just not worth the price.

Positive Bruff
(4 reviews)
On Mar 31, 2003, Bruff wrote:


Positive cathyk
(1 review)
On Mar 12, 2003, cathyk wrote:

Purchase all my spring bulbs from Dutch Gardens. Good quality and terrific prices. I have recommended this company to my mother and sister - they too have no complaints and think the quality is excellant

Positive hopflower
(27 reviews)
On Mar 12, 2003, hopflower Santa Rosa, CA (Zone 9a) wrote:

I just received an order for four dahlias, with 3 bulbs in each package, and they all look great. Last year I had ordered from a different company; the dahlias were very nice quality, but I only got one in each packet for the same price as Dutch Gardens sell theirs. These are larger and generally better looking. The tubers came as promised, near the correct planting time for my area, and in a very sturdy and substantial box with airholes in it for the health of the tubers. They were packed in perforated plastic bags with the name and description of each variety and a little planting advice on each packet. There was included a little bulb booklet with directions and tips on successful planting for almost any type of bulb or tuber available.

I have previously ordered from Dutch Gardens and have never had a problem or been dissatisfied. However, there is a no-risk guarantee printed right on their invoice/packing list that states should a customer have a complaint; a full refund, replacement or exchange will be given. With a customer policy like that, one should definitely take a chance with Dutch Gardens!

Positive kennyr
(8 reviews)
On Mar 11, 2003, kennyr Saugus, MA (Zone 6a) wrote:

Just don't confuse these postings with another company with a similar name. Its called 'Royal Dutch Gardens', and is NOT affiliated with this company Dutch Gardens or Gardeners Supply. Royal Dutch Gardens is part of Plantron and has a very poor rating as do most of the other affiliated companies of which Four Seasons, House of Wesley, and a few others are associated with. Look at the listings under Plantron for further info. This company, Gardeners Supply is based in VT, while the Plantron outfits seem to be based in Bloomington IL. Gardeners Supply has always treated me well, and have given prompt refunds should you have any problems.

Just an FYI..

Neutral WVGrower
(6 reviews)
On Feb 21, 2003, WVGrower wrote:

Have been satisfied with their bulbs--quality and size are usually pretty good and success rate is high. A large perennial order I placed 2 years ago was a disaster. At least half of the plants were mislabeled and I received varieites that I did not want. Other plants were missing from the order. I wrote a detailed letter to customer service and my money was promptly refunded. Will not order perennials again but may order bulbs again in the future.

Neutral cowgardener
(30 reviews)
On Feb 3, 2003, cowgardener Southport, ME wrote:

We order both tulips and dahlias from this company and have been quite satisfied with the results of both. We have been less satisfied with the more unusual summer bulbs and have been displeased with the quality of their perennials which are usually shipped bare-root in bags & with high mortality.

On February 2nd, 2006, cowgardener added the following:

We were pleased to discover that this company is now based in Vermont and they now have an excellent customer service department. You get to speak to a real person & they were willing to accomodate a special shipping date which the company has been unwilling to do in the past. We still shy away from purchasing "bare root Dutch grown" perennials however.
Negative tonypitt
(1 review)
On Nov 18, 2002, tonypitt wrote:

Bulbs arrived later than promised when ordered. Quality of Hyacinth bulbs was poor. Small. Many covered with mold.

Positive hattie
(6 reviews)
On Nov 8, 2002, hattie Pelham, AL wrote:

I have just received my order, so I can't base this on bloom, but the bulbs I received LOOK GREAT. They are nice and big and look healthy. I feel like the maturity of the bulb is much better than what some companies offer. I will order again.

Positive miss_amy
(20 reviews)
On Nov 7, 2002, miss_amy Stamford, CT wrote:

Happy with order but was sent Persian Buttercup bulbs that are not hardy to my zone 6 through the winter. I was told that the website "mistakenly" labeled them as hardy then they were. I potted them and hope they will be ok though the winter in my garage. They did offer to refund if they don't grow this spring.

On April 17th, 2003, miss_amy changed the rating from neutral to positive and added the following:

Just got replacements for the buttercups that were not very happy potted up over the winter in my garage. Very happy with customer service.
Positive LolaLopes
(2 reviews)
On Aug 10, 2002, LolaLopes Iowa City, IA wrote:

I order from this company annually. (In my garden, tulips need to be replaced about every third year.) I have had good luck with tulips and daffodils. Bulbs are big and arrive in good time for planting. However, I have learned to stay away from the minor bulbs since I have had mostly bad luck. I think the problem is our area, however, since I don't see this things growing in other gardens either.

Positive samnancymartens
(3 reviews)
On Apr 1, 2002, samnancymartens wrote:

Last fall was the first year I ordered from Dutch Gardens. My quail narcissus did great, they're still producing buds and have been flowering for over 3 weeks now. The giant crocuses did well, so didn't the dogtooth violets and greigii tulips. I put in 40 of the appledorn and olympic flame and only half flowered. Several buds on these withered and turned brown. Some produced lots of leaves but no buds. I'm not sure if it's something I did or if the quality of the bulbs was poor so I called Dutch Gardens and they credited my credit card for the full amount that I paid for the hybrid tulips. So I certainly can't complain about the service, they did stand by their guarantee. I will probably try the tulips again, but will order another type to see if I have any better luck.

Negative valariemilazzo
(2 reviews)
On Mar 1, 2002, valariemilazzo wrote:

I am very frustrated with Dutch Gardens. When they changed computer systems in 2001, they got my 2000 payment information completely messed up. This resulted in bills appearing out of nowhere over a year after I received their merchandise. Also, some of the perennials I ordered in 2001 did not grow. I agree their catalog is luscious and prices are low, but merchandise I ordered from White Flower Farm grew much more reliably!

Positive mammons
(1 review)
On Mar 1, 2002, mammons Dayton, OH wrote:

I have been excited about Dutch Gardens since the gorgeous catalog came in the mail. The catalog is breathtaking and offers some varieties I had not seen from other companies or stores. My order arrived yesterday quickly and complete. It is packaged better than similar orders from another company and contains an attractive spring planting guide that I can use for many years to come. If my flowers and plants mature with the expectations I hope for I will have the garden of dreams!

Positive GardenGuy
(12 reviews)
On Feb 8, 2002, GardenGuy Dixon, IL wrote:

The only problem I have with Dutch Gardens is that I have to keep busting sod to plant more of their bulbs! Nice selection of perennials as well....have always had good luck with their stock. Comes nice and healthy, and the tulip bulbs are HUGE!!

Positive LuvinNascar3
(5 reviews)
On Feb 1, 2002, LuvinNascar3 wrote:

I have ordered from many companies over the Internet and find Dutch Garden one of my favorite.

Neutral MaryArneson
(14 reviews)
On Jan 1, 2002, MaryArneson Minneapolis, MN (Zone 4b) wrote:

I've been ordering from Dutch Gardens for years and have been impressed with the good prices and the nice size of the bulbs. In the Fall of 2001, though, the catalog suddenly reverted to erroneous hardiness listings that they had corrected many years ago. All the tulips were listed optimistically as Zone 3, no daffodil or narcissus was listed at higher than Zone 4, Eranthis, oxalis, English bluebells, and Grecian Windflowers (certainly Zone 5 or 6) were listed as Zone 3. Anemone coronaria, ranunculus, calochortus, cyclamen, and ixia, which are very tender, were listed as Zone 4. I decided not to order anything, since that sort of sloppiness, when the previous year's catalog had given correct information, suggested a big fall-off in quality.

Positive orionfarms
(7 reviews)
On Dec 30, 2001, orionfarms Linden, VA wrote:

Based on my sister's glowing recommendation, we ordered and planted 50 Daffodils, 55 Tulips, 300 Grape Hyacinths, 20 Bronze Beauty Irises, 25 Guinea Hen Flowers, 100 Ixia, 5 Milano Lilies, and a Glory of the Snow Collection from Dutch Gardens. They were all received in a timely manner, well-packed, and in excellent condition. Dutch Gardens has the best catalogue around, and their prices are very low for the quality of items offered. We couldn't be happier with these bulbs and intend to place more orders with them in the future!

(8 reviews)
On Dec 8, 2001, MORNINGGLORY Montrose, PA (Zone 5a) wrote:


Neutral mikepiper
(20 reviews)
On Nov 29, 2001, mikepiper Circleville, OH (Zone 8b) wrote:

I have ordered in the pass, didn't have great sucess with the tulips. Daffodils did great. A little pricey I think for what you get.

Negative psthorpe
(1 review)
On Oct 1, 2001, psthorpe wrote:

Our state-wide association has ordered bulbs from this company for years. Since the change in company personnel and policy we have had a terrible time dealing with them. It took their accounting department over 6 months to straighten our bill out. What a mess! I am afraid they have taken a turn for the worse.

Positive jeanettepryor
(9 reviews)
On Sep 1, 2001, jeanettepryor Lone Tree, CO wrote:

This year I ordered my spring flowering bulbs from Dutch Gardens. My Dutch Garden order came two weeks ago and I was able to take advantage of the great warm weather to dig up places for the HUMONGOUS bulbs that came for the tiny, blooming daffodil collections. The bulbs were larger than expected for the daffodils; all the others looked very healthy and of good size. Each pack came with a colorful picture of the flower on the sack, complete with great planting instructions, that when combined with the wonderful catalog, gives more than adequate information for the placement, bloom times, and moisture requirements of the different bulbs. If I have any more space, I would definitely order from them again. The biggest savings is in time and travel. You don't have to go all over town checking out nurseries or other suppliers like the Big Box stores. So you can design your garden additions and then just order. And Dutch Gardens sends you a confirmation card so you recheck your order.

Negative rosemarysmith
(3 reviews)
On Jul 1, 2001, rosemarysmith wrote:

I think Dutch Gardens has gone way downhill. Our garden club has ordered from them for many years and the last two orders (and my last) were poor quality. One box even had some insects I could not identify and I sent them an email - no response whatsoever. I was disappointed with the last two orders and I'll not order from them again. Their catalog, however, is a great reference tool.

Positive tducharme
(2 reviews)
On Mar 1, 2001, tducharme wrote:

I placed a large order with them and received healthy and good sizes bulbs and tubers. I will order from them again.

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