Comments regarding Schreiner's Iris GardensClick here to return to Schreiner's Iris Gardens's listing.
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|On Aug 26, 2016, flowermaiden2 Saint Maries, ID wrote:
Posted on August 17, 2016, updated August 26, 2016
On August 4th, 2016, flowermaiden2 changed the rating from neutral to negative and added the following:
Thinking further on this, I really don\\\'t think it\\\'s fair that they should ask for ADDITIONAL shipping and handling for ordering a different iris of the same price, when they\\\'ve already received it on the first order that they couldn\\\'t deliver. I included shipping and handling for my ENTIRE order, and to make me pay it again to fill that part of the order that they couldn\\\'t deliver is double-dipping. Sure, it would cost them money to ship the substitute, but they already got that money with the first go-around.
Since I opted for a refund, It will be interesting to see if they include in it the shipping and handling costs for that one iris they couldn\\\'t ship, AFTER I\\\'ve had to jump through the hoop of marking that option on the credit certificate and sending it back.
It\\\'s beginning to feel more and more like they\\\'re trying to play games with me, and I have no use for that kind of dealing.
So, I\\\'m changing my rating from neutral to negative, because that kind of punitive policy is uncalled for. If they can\\\'t deliver an item from the original order when the shipping charges for the WHOLE ORDER have already been paid, they have no business making the customer pay those charges again.
On August 17th, 2016, flowermaiden2 added the following:
I wish to add that I clicked on their e-mail link at the top of this page, and expressed exactly the same complaint as in this review. The e-mail went through successfully, That was weeks ago, and they HAVEN\'T ANSWERED ME.
On August 26th, 2016, flowermaiden2 changed the rating from negative to positive and added the following:
I am changing my rating to a cautious positive. They have kept their word and refunded my money for the one iris they couldn't deliver, albeit my having to mark the credit certificate and send it back to them before they would do so. That shouldn't have been necessary. I told them on the phone I was opting for a refund. They could have noted it at their end and just sent it -- no hoops.
Other companies I've dealt with gladly do so -- without putting me to any additional expense (postage) or other inconvenience.
Still, they kept their word.
The irises they did send are healthy and robust, and are beginning to grow. I'm noticing a new leaf on three out of four, and the fourth one is still nice and green and I can tell it's establishing itself.
This company does deliver quality product.
I still object to their policy of making customers pay additional shipping charges to replace portions of orders that couldn't be filled, when the replacements are the same price as in the original order. Those charges were already paid when the original order was made. This really is an unfair policy, and it seems to punish customers who use the credit certificates. That's how it felt to me.
I do hope they will recognize this and change that policy. Once they've charged for shipping of an initial order, any part of that order they cannot deliver should be replaced without further charging the customer anything. The only exception would be if the customer orders a replacement that's more expensive than the original -- then additional shipping charges should be expected, along with paying the difference in price.
It looks like I'm going to have four nice irises next Spring. I'm giving them credit for that, and for coming through with the refund.
|On Oct 25, 2015, peteyboy Topeka, KS wrote:
I have to say Schreiner's has been a shining beacon in my iris buying this year!! I placed an initial order for 20 iris earlier in the year and received them in early September. They were all big fat beautiful healthy rhizomes. I could not have been more pleased. So, when I got an email ad for end of season sale I was thrilled to purchase more. The later shipment arrived within 10 days of ordering and was just as nice quality as the first shipment. I discovered Schreiner's through an iris grower/seller here in my area who I buy from. THANK YOU SO MUCH FOR YOUR COMMITMENT TO QUALITY!!
|On Sep 19, 2015, virginiarose Portsmouth, VA (Zone 8a) wrote:
I received my first order from Schreiner's a little over a week ago, they were dehydrated. They had been shipped by UPS via SurePost. I waited 10 days for the box of plants to arrive, I never waited that long with USPS and I realize neither of these companies are good everywhere. UPS is terrible here, but people up north swear by them. Maybe it would be nice if we had a choice, I would like to see shipping options and have the opportunity to pay a few dollars more for what works best for me.
|On Sep 7, 2015, landreyev Sandyville, WV (Zone 6b) wrote:
Posted on September 27, 2014, updated September 7, 2015
On September 27th, 2014, landreyev added the following:
Continue to be impressed by my iris from Schreiners. I am already enjoying blooms on the \"Buckwheat\" rhizomes I ordered just a couple of months ago!! The iris from them have really taken off.
On September 7th, 2015, landreyev added the following:
Had another nice order from Schreiner's this year. Good quality rhizomes and this time got my email notification that my order was on it's way!
|On Aug 15, 2015, bolek Reseda, CA wrote:
I have ordered irises twice from Schreiner's. If someone is looking for irises to buy, don't look anywhere else , but them.
|On May 29, 2015, rschlegel Fowler, CO wrote:
I have ordered iris from Schreiner's for years. I have won many ribbons at -iris shows with these same iris. I make a great deal of money selling my extra iris as they are so healthy and beautiful. (I don't want to throw them away, and I want to buy more from Schreiner's, so I sell them at an annual big Garage-ma-Haul. They go like hotcakes!) I have always had a good experience with my iris orders. They arrive in a ventilated box with careful packing and look as though they were just picked. I have called to have a few replaced the following spring when my new ones didn't make it, and Schreiner's has always replaced them. They are expensive but well-worth the cost. I would recommend buying a collection, as you can save a great deal.
|On May 16, 2015, deforestliz Sandy, UT wrote:
I ordered last fall based on the reviews I read here. I was a little worried because I live in the intermountain west and our conditions are extremely harsh, unlike Oregon where these irises are grown. They arrived very well labeled with little pictures and I stuck them in the ground. Horrible weather conditions followed where it got cold, then Jan/Feb were very warm causing many plants to bud out early, then it got cold again wreaking havok. These little troopers were not fooled and the early ones are now blooming with more to follow. I got far better and stronger flowers than I expected for their first year and they are spreading fast. I am thrilled and plant to order more since they are so easy. I also love having colors no one else in the neighborhood has.
|On Sep 14, 2014, eolivas103 Las Cruces, NM (Zone 8a) wrote:
This is the second year I ordered from them. Their rhizomes are giants and always arrive very healthy. Every last one of my Irises last year obtained from Schreiner's bloomed and for that matter, they all had multiple blooms. When reviewing my starters that I bought from them this year, I can literally pick out the ones bought from them because they take off So well and grow much stronger and faster than anything else I have. I don't buy all my Irises from them because honestly, I can't afford it and would not have near the varieties I have, if I did. Also, sometimes they just don't have a variety I am looking for. But what I do order from them is always nothing short of amazing. And I was extremely happy with their bonuses last year. Change In the Weather was one of the prettiest Irises I have ever grown. I do highly recommend them.
|On Aug 8, 2014, susand24224 Davenport, WA wrote:
I've placed two orders this year with Schreiner's and received the second one today, the first a few weeks ago. All are healthy and large. My only complaint is that they don't advise you when they are shipping. It sure would make life a bit easier to have their "new homes" ready when they arrive.
|On May 15, 2014, doghill6 Central Point, OR (Zone 8a) wrote:
Posted on August 22, 2013, updated May 16, 2014
On May 15th, 2014, doghill6 added the following:
All my irises that I got last year bloomed with many flowers and they are quite beautiful. I am mostly used to the old fashioned irises that bloom in the older yards around here but these are amazing. The free one was just as nice as the ones I chose, and just as fragrant, too. I am very happy with this company.
|On Sep 20, 2013, GStickler Marshallville, GA (Zone 8a) wrote:
I have placed two orders from Schreiner's this year. I'm very pleased with both orders. This is THE place to get your iris on-line. The only time I go to a different nursery is if I'm looking for a cultivar Schreiner's does not list in their catalog or on their website.....and then I'm ALWAYS disappointed because nobody else sends the healthiest, biggest, well-packaged, beautifully identified iris that Schreiner's does. They are my GO TO nursery for my tall bearded iris. I can order with confidence from them. Also, the bonus iris is always a welcome addition to the order. You can't ask for more that that !
|On Aug 7, 2013, planter52 Whitestone, NY wrote:
Reviews are correct. Nice size plants, great condition and well packaged with great instructions. Looking forward to next spring. Excellent communications as well. Highly recommended.
|On Aug 1, 2013, BrisbaneAnne Brisbane, CA (Zone 10b) wrote:
I looked at many websites for best iris selection and prices. I have to say Schreiner's website is easiest to navigate, given the large and beautiful selection. It took me a while to narrow down to what I can afford both in terms of price and space. Order came in mid July. Very nicely packaged and labeled. Got an additional bonus iris. Thank you.
|On Jul 17, 2013, marriedthepope Eau Claire, WI wrote:
First time ordering from this company and the results were terrific!! I ordered Jesssie's Song for my niece. She is autistic and I wanted something to put in my garden that would grow just for her. Well, this little beauty was the absolute star of the garden show blooming twice for us and throwing flowers like crazy!! My niece was so proud of her beautiful iris! This is the only company we will be ordering iris from!
|On May 3, 2013, 50Carrots Chesapeake Ranch Estates-Drum Point, MD wrote:
In July 2012 I ordered 11 Tall Bearded Iris: Laced Cotton, Lacey Snowflake, Porcelain Angel for my White Garden and Sunshine And Snow, Goldkist, Joyce Terry, and Brideís Halo for my Yellow Garden. I also ordered three for my Wild-Color Section: Starship Enterprise, Zandria, and Isnít This Something. My bonus iris Winterfest is now in my white garden. Customer service is excellent. The iris were packed and shipped like rare antiques. What a shock to discover that other mail order companies do not provide the same type of plants!(just little dried up bits that take forever to eke out a leaf). I also very much appreciate the small color photo tags on each iris. I diligently followed all iris planting instructions; including cutting back the leaves in the fall. All the foliage just about immediately grew back. All the iris quickly matched mature plants in my garden. (And it was another record breaking long hot summer drought for the East Coast) The printed catalog is excellent. The photographs are beautiful and the color appears very true to nature. I have now started an Iris Wish List to include the other types of iris. Itís very difficult to narrow my decision, so I spend lots of time looking through the catalogs. The photograph of Power Point is so stunning. While many of the iris colors are similar this one is just not quite pink, not totally white, so I am going to have to buy one just to see how the flower looks live in person. Iím thrilled to say iris are one of the few plants the deer wonít even tasteóand they at least bite just about everything. And while the devious Mole People have swiped quite a few tulips and decimated several daylilies, they donít bother the iris at all.
|On Nov 12, 2012, NoDeerAllowed CORVALLIS, OR (Zone 8b) wrote:
My order arrived on time, the rhizomes looked great, healthy, clearly labeled. The package contained a bonus iris too. I planted them couple days later, and now (late fall) they look great and I have high hopes for them.
|On Oct 6, 2012, JuliaNY Dundee, NY wrote:
Fist time ordering from this company. Was specifically looking for white bearded irises to add to the garden. Easy to navigate website and online checkout.
|On Aug 1, 2012, plantgnome1 nowhere land, NY (Zone 6b) wrote:
Placed my first order in late spring for Red Hawk, Final Episode, Bold Look and Cajun Rhythm. All arrived well packaged with great detailed Labels on each one, all had great roots and also a Bonus Iris. Very Satisfied with their rhizomes. Spring will be the final rating when they bloom.
|On Jul 27, 2012, bluebuster77 Belmont, CA wrote:
Posted on April 13, 2012, updated July 27, 2012
On April 13th, 2012, bluebuster77 added the following:
WOW! most irises are loaded of buds and ready to bloom. Amazing!!! I thought that this irises are only bloom after a year from start growing. Thank thanks thanks... All the plants are healthy and green as well, I feed the low nitrogen fertilizer as instructed.
On July 27th, 2012, bluebuster77 added the following:
This is second year doing business with Schreiner's garden. You can imagine amount of joy when you open the package to see large, plump, healthy irises rhizomes. This is only you can get from Schreiner. My second year purchase was fewer than first year, however, generous large size bonus irises are included. Thanks
|On Jul 26, 2012, mc003 Crown Point, IN (Zone 5a) wrote:
Posted on July 2, 2012, updated July 26, 2012
On July 26th, 2012, mc003 added the following:
Receied my new order plus the replacement and a bonus was included! Thanks!! All looked large and healthy, will be planting them this weekend. Can't wait for next spring! :)
|On Jul 19, 2012, MGinIL Port Byron, IL wrote:
I ordered 9 iris from Shreiner's this spring - my grandmother and mother had been a customer of theirs for years and the tradition continues. All iris received were in excellent condition and very large. My order from their website included 2 bonus iris that I chose and I was surprised to find 2 additional bonus iris in the box when it arrived...great company with a great history!
|On Jul 19, 2012, Old_Gardener Calabasas, CA wrote:
I placed an order back in May for July delivery after reading the reviews here. I received my order today (should have been yesterday but UPS delivered my iris to the neighbor's house) and I am very pleased. All of the iris are large and plump (including the generous number of bonus plants) and packaging was simple but highly effective. Also, customer service was very friendly and responsive while I was trying to locate my package, too. I will definitely order from them again in the future.
|On Sep 1, 2011, purplekayak Bemidji, MN wrote:
When I purchased my home I could not wait to have a flower garden . Iris have always been one of my favorite flowers. A friend shared some of her
|On Aug 8, 2011, buckles Hailey, ID (Zone 4b) wrote:
I ordered nine re-blooming iris. They arrived beautifully packed and each was tagged with a plastic label that has a color picture of the bloom, brief planting instructions, and estimated height. The tags were of great help when I was placing them in the flower beds. I also received two bonus iris of their choice at no charge. Great service.
|On Jul 28, 2011, TuddyE Georgetown, KY (Zone 6a) wrote:
I can't resist their catalog. Yes prices are a little high, but the selection is wonderful and the plants are great. I wouldn't hesitate recommending them to anyone.
|On May 27, 2011, michigan420 Muskegon, MI (Zone 6a) wrote:
I placed my first order with Schreiner's last year and planted them in a new bed. I am new to Iris gardening...I had ordered a few two years before from a different company and was underwhelmed with the plants the first year although they were much fuller in year two. The Schreiner iris that came up this year are gorgeous..several blooming stalks from each rhizome. I lost four of them over the winter but I think critters ate them so I can't blame Schreiner's. They are pricey so that was an expensive meal for somebody, but if you want to be certain you will have a gorgeous display your first year...I don't think you can go wrong with Schreiner's. The catalogue is to die for but will make you want to spend your money!
|On Sep 24, 2010, BBrandon77 Knoxville, TN (Zone 7a) wrote:
Package arrived one day earlier than they predicted. Irises were very large and healthy, just like the pictures in their catalog. Everything was packed and labeled perfectly. Their normal prices are a bit high, but the sale prices were a great deal.
|On Sep 22, 2010, WeeklyWeeder Polson, MT (Zone 5b) wrote:
Posted on August 4, 2010, updated September 22, 2010
On September 22nd, 2010, WeeklyWeeder added the following:
Well, I am back again to say: WOW!
I planted my 25 irises on August 4 and have one of the reblooming 'Autumn Circus' blooming already, last day of summer. What a nice suprise!
These are going to be lovely in my garden. You can't go wrong with Schreiners.
Colleen in Polson, MT
|On Sep 18, 2010, sungarden Poulsbo, WA wrote:
I ordered from Schreiner's for the first time at the 2010 summer sale, eight irises. They arrived looking healthy and plump, plenty of roots, packed well in excelsior, and all labeled. Most of the ones I ordered were black, and one of the two bonuses they sent was also black (nice attention to detail). My mother checked to be sure I'd planted them correctly and said, "That's where I used to get all my irises 40 years ago."
|On Sep 15, 2010, JenniferRuth San Diego, CA (Zone 10b) wrote:
I ordered from Schreinerís summer sale, and the rhizomes they sent were large to moderate in size, many with increase on them, and very healthy. They always areóIíve never been disappointed. They were generous with bonuses, too. I once had the chance to tour their headquarters during bloom season, and it was a wonderful experience.
|On Aug 25, 2010, suegardens2 Youngstown, OH wrote:
l placed a small order with this company this year, the first I have ever placed with Schreiners. I was very pleased with the entire process. The communcation was great and they shipped healthy large rhizomes within days. Shop Schreiner's with confidence. They are a reputable company.
|On May 26, 2010, MorsisX Lockport, IL (Zone 5b) wrote:
Along with Cooley's one of the finest suppliers of Iris that you will find. Their stock is excellent, shipped strong and large. Little chance of failure and if it does in the first year they will replace. Enjoy ordering from them and will continue to do so.
|On Mar 9, 2010, blueeyeskms Waverly, KS (Zone 5b) wrote:
Have ordered from this company one time and was very pleased with the rhizomes that were shipped. Have been looking at this years catalog for an order this year.
|On Nov 27, 2009, Marilynbeth wrote:
I've ordered from them about 6 times and have always be very happy!
|On Oct 31, 2009, jdlucky1 (Zone 5b) wrote:
I have ordered from Schreiner's for several years. I order by phone and customer service is always courteous and helpful. They offer a great selection and a good sale at end-of-summer. The flowers always arrive in good condition and are large and healthy, and grow well in Kansas. The bonus iris are fantastic! Schreiner's guarantees their flowers for 1 year and they stand behind it. As long as my husband allows me to keep making new flower beds, I will continue to order from Schreiner's.
|On Oct 12, 2009, Flower_addictnc Valdese, NC (Zone 7a) wrote:
My expierence with Schreiner's is above positive. My order arrived fast, and it was packaged excellently. The iris rhizomes are in excellent condition, and top quality. With my order I qualified for one bonus iris. When I recieved my order I had five extra bonus irises for a total of six bonuses!!! Plus, they send an informative booklet on irises with your purchase. An excellent company who has my business for life.
|On Oct 9, 2009, leibe42 Kennett, MO wrote:
Beautiful, fat, healthy rhizozomes!!! Excellent customer service. Address mixup, (my fault), which they straightened out
|On Sep 18, 2009, floating_stump Grafton, WI wrote:
I picked out two irises from Schreiner's, and went to place my order only to be told they had a $15 minimum. I can't really complain about that, since I still got four irises for $20. I didn't realize they had a "free iris with any order" offer going, and didn't get the pretty blue $60 iris offered that week, but they threw in a different one anyway.
|On Sep 13, 2009, KSBaptisia Beatrice, NE (Zone 5b) wrote:
I've ordered iris from Schreiner's for years, for a long time I didn't even know there were other iris companies. Have since tried many other iris companies, but Schreiner's is still among the best.