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|On Jun 19, 2009, mwieder Beachwood, OH wrote:
Very satisfied with the entire process at Whitman Farms. Lucille was very patient with me, taking photos and letting me describe and pick my ideal specimen. She even went back for an extra round of photos to include a few more options and to thank her, I bought an extra 1 Gallon maple. The trees were shipped promptly and were well packed. The only hiccup was that one of the trees came with a 6" branch broken off, which was somewhat disappointing, but they were healthy and vigorous.
|On Jun 12, 2009, pilgrim317 Inman, KS wrote:
This is my second time ordering currants and gooseberries from Lucile. Both experiences were fantastic. Everything arrived promptly and in good shape, and all four plants are already leafed out nicely in my berry patch. I appreciate her willingness to spend time recommending varieties.
|On Jun 8, 2009, xenacrocker Silver Spring, MD wrote:
I too had a wonderful experience with Lucile. My little dwarf mulberry arrived well package with berries on it. It is thriving in my garden and I am very pleased. It was the perfect mother's day gift!
|On Jun 6, 2009, my4444 Freeport, IL wrote:
Lucile at Whitman Farms has great customer service. She promptly answered all my emails, sent pictures for me to choose from and delivered a full, healthy, beautiful Autumn Moon maple that looked better out of the box than any tree I could have picked up at the local nurseries. My tree was well packaged and came out of the box without a single leaf damaged. I am VERY happy with my purchase. I was impressed and will be back for more!
|On Jun 4, 2009, esteve59 Annapolis, MD wrote:
As a repeat customer I am always impressed with the service I recieve from Lucile.
|On May 25, 2009, cecii Gainesville, GA wrote:
I was excited to receive my order of three 1 & 2 gal. maples. I had read great feedback and spoke to the very nice & helpful owner. She emailed me pictures of the plants. Beautiful. However, when the trees arrived, 2 were grafts, the other a 1 gal. The tops of the grafts were crispy, all the leaves of the one gal. were brown and fell off within days. I did get a quick "I'm sorry" email, but that's it. I didn't get the impression that sending pictures of the trees out of the box would make an impression. Grafts aren't an appropriate fit into the planned area , so I am out $ and still need to replace with larger trees. I am very disappointed, I had intended to buy many more from the company.
On July 7th, 2009, cecii added the following:
For the record, I ordered by telephone no more than 10 minutes after I received the pictures. After several delightful phone conversations that day, I'm sorry not to be remembered as a she, not a he. However, since no one else has had such problems, hopefully it was an unusual issue. Still, at the end of the day, I'm out plants and dollars.
On May 25, 2009, Whitman Farms responded with:
"On May 25, 2009 4:16 PM, Whitman Farms responded with:
When this customer e-mailed to say that he had received the wrong size plant, he did not mention any problem with the quality of the plants. Had he done so, I would have replaced or refunded immediately. As for the size of the plants, he did not order soon after I sent him pics so I had no recollection what I had sent pics of and when he ordered later, I (obviously incorrectly) thought he wanted grafts. I am very sorry to have disappointed this fellow. "
|On Apr 28, 2009, hookjb Columbia, MO wrote:
I just received my currants and couldn't be happier with the plants. The are all very healthy and survived the shipping in great shape. My order came in a week. They are the best looking bare root plants I have ever gotten through mail order. A++
|On Mar 13, 2009, coolins202 Salem, OR wrote:
I visited Lucile Whitman at her nursery and was very impressed with her knowledge, friendliness, and personal attention. The variety and volume of products is astounding. Service was prompt and the plants arrived in perfect condition.
|On Sep 25, 2008, Cynthia47 Vancouver, WA wrote:
The plant was large, healthy and had been so carefully placed into the wrapping not a leaf was ruffled. The customer service was so personal I couldn't ask for a better company. I don't have a big yard or I'd buy lots and lots, but have to choose so carefully and was really glad I chose Whitman Farms.
|On Jul 12, 2008, ecstatic Salem, OR wrote:
I just came back from visiting Whitman Farms and all I can say is WOW. The green houses are full of a vast array of unusual,beautiful and healthy specimens. I went there to find a tree that had to fit a certain criteria and so far, after much investigation I had not been able to make a decision. Lucille heard me, pointed to a small pot in the green house and then proceeded to take me into the fields so I could see the impact of a large specimen. It was a Ulmus procera argenteo-variegata that stood around 14 feet tall in all its splendor, planted in a root control bag that was sunk into the ground. We tagged it so I can pick it up in October. Lucille is like a walking dictionary, freely sharing her knowledge peppered with a good dose of humor and unbelievable customer service.
|On Jun 6, 2008, PierceCountyWa Tacoma, WA wrote:
After having a bad experience with Gardener's Choice, I was in search of a strawberry tree to plant next to my recently purchased blueberry tree. I called several mail order outfits and was told that I'd need to wait until next year. I tried one more nursery, Whitman Farms, and found the most wonderful woman who was willing to go out in the nursery and see if she could come up with one for me.
|On May 15, 2008, fleurdeelee Trinity, AL wrote:
Just received the order today and the plants look wonderful.
|On May 3, 2008, Twonewfs Belgium, WI (Zone 5a) wrote:
What an absolute joy to do business with this nursery. First of all, they had a fairly mature Kamagata Japanese Maple that I was looking for that was difficult to find elsewhere. When I inquired about it I got quick answers and Lucile even sent me a photo of the actual tree. Where else does that happen? I had a most pleasurable albeit short phone conversation with Lucile who told me she felt her tree was "getting a good home." When someone says something like that you know they love their plants. Lucile seems like the kind of person you could talk to for hours.
On April 30th, 2009, Twonewfs added the following:
Ordered again this year. If I was happy last year (and I was), I am overjoyed this year. The acer japonicum aconitifolium I ordered was HUGE and full of buds. I am so impressed. I wish I could order more from Whitman Farms. The root control bags they use are really ingenious and are what really makes it possible to ship trees this big.
|On Apr 30, 2008, juanwillis Winchester, MA (Zone 6a) wrote:
I ordered a field-grown Hamamelis 'Jelena' last Fall and received a very well-branched 5-foot tree. It bloomed spectacularly from January through March--I couldn't be happier! I would definitely order from Whitman Farms again.
|On Apr 18, 2008, Dodsky Smiths Grove, KY (Zone 6b) wrote:
I ordered a Davidia involucrata "Sonoma" (AKA- Dove Tree, Handkerchief Tree) from Whitman Farms last October (10-2007) and was very impressed with the friendly, helpful, and professional customer service I received. Thanks Lucille!
|On Mar 30, 2008, MrsMurdok Layton, UT (Zone 5a) wrote:
A perfect transaction!
|On Mar 30, 2008, noki Columbus, OH wrote:
Got two different trees in 2007. Trees were excellent quality trees that had been trained and grown with care, better than average that would find at a nursery. Well packaged and the best trees I have gotten shipped by far... other trees I've gotten shipped from other online dealers all needed a lot of growth to start looking good and strong, because they are thin and mis-shapen. The trees I've gotten from Whitman farms were already strong trunked with a heavy rootball, well branched ready to look good the first growing season. Worth the price to get what you want, highly recommended, this is specialty tree shipping done right.
|On Jan 20, 2008, irishbelle Orange County, NY (Zone 5b) wrote:
After many failed attempts to grow the weak sticks of Daphne "Briggs Moonlight" sold by the "glossy catalog" plant retailers, I decided I needed to start with a better established plant. I had almost given up when I found Whitman Farms. They had 2 gallon plants! Shipping was expensive but appropriate given the weight and distance (from OR to NY). The plants arrived securely packaged and extremely healthy. I had never seen the type of pot/root covering before that these shipped with. It was an ingenious sort of cloth type pot. It held the roots, dirt and moisture well. The side "lacing" allowed me to remove it with minimal disturbance to the roots. The two that I ordered have done extremely well. All this and I had a lovely chat with Lucile too. She is wonderful. My only disappointment was that the two plants had very different forms. One was better branched with a more wide spread shape and the other quite narrow and uprite. Given that I had ordered two, It would have been nice to receive a better matched pair; however, I did not ask for them to be so. I am certain that had I asked, Lucile would have been more than accommodating.
|On Oct 28, 2007, swisschard Seattle, WA wrote:
Proof that size isn't everything, Whitman Farms had terrific selection and wonderful tree stock. Dave's Garden should list this nursery in their Top 30 list. The five trees that we bought are very large and in excellent health! Lucille is a fount of knowledge about each of the trees she carries and willing to let you know what will and what won't work for your conditions. She is very honest about a plant's shortcomings. I will not hesitate to do business here again.
|On May 31, 2007, patnjbob Blossom, TX wrote:
I recently ordered a Dove tree from Whitman's and Lucille is a dream. I can't have shipping until fall so after pouting some, I gave Lucille my card number and told her to charge it now, or I'll forget . If the tree is as wonderful as Lucille, then I will die happy. Thanks much for the conversation and laughs. Will update once my tree gets to me.
On November 8th, 2007, patnjbob added the following:
The Dove tree arrived today. It's a gorgeous specimen, not really tall but branched beautifully and each branch has a fat bud at the end. Leaves were still intact and after a week in travel, it was still in perfect shape. Removing the grow bag found almost no soil loss. Next spring I hope to see a bloom on this variety. I highly recommend Whitman Farms. Lucille is a gem and has a ton of information. Very eager to help you in any way possible.
On August 28th, 2008, patnjbob added the following:
This spring my Dove Tree bloomed with huge gorgeous flowing doves. To my surprise, it's now August and I'm getting a second bloom. I suspect the weather has confused my tree but what a joy to see it in bloom again.
|On May 17, 2007, currentclassics Chickasha, OK wrote:
The absolutely PERFECT nursery mail-order experience! Purchased 2 Acer campestre Carnival grafts and were truly thrilled with their condition upon receipt! Ms.Whitman business deserves our hardiest recommendation, she is knowledgeable, informative and professional, we will be making many MORE purchases from her, she's a FIND.
|On Apr 18, 2007, willis_mckenna Lombard, IL (Zone 5b) wrote:
Simply awesome company. I ordered a field grown tree (Cornus kousa 'Wolfeye') and it arrived in great shape and was huge, especially considering the cultivar is a slower growing one. The root ball was large and in great shape also. Very nice to talk to on the phone and was a pleasure to do business with. I highly recommend them. I can't wait to order from them again.
|On Apr 9, 2007, quaintcharm NW/Central , IL (Zone 5a) wrote:
Today, I received my Cornus mas Variegata from Whitmans. It is in bloom, has many branches, and is 55 inches tall, from the ground up. There are many feeder roots, it will be easy to plant, and will take-off like crazy, because of Lucile's root ball bag. All of the nine trees I have received from from Whitmans have been like this.The "high risk" ones in my zone 5 garden such as 2 'stewartia pseudocamellia'
|On Mar 30, 2007, Davidsan Springfield, IL (Zone 6a) wrote:
Lucille of Whitmans Farms is ABSOLUTELY, along with Della of JD'sb Backyard Nursery, the best person to deal with for japanese maples PERIOD end of story...her prices sizes and personal attention are unsupassed... If your not impressed by your dealings with her you will not be impressed by ANYONE. I cannot say enough about her and her nursery and her trees ***** (5 star rating) DA BEST... Buy from her or Della you won't be sorry David
On September 2nd, 2007, myersphcf added the following:
I am udating all my Jm dealers as things can change ...well with Lucille at Whitmans it has not ... she is reliable, honest beyond belief, VERY nice, and goes out of hwer way to assist you, and has quality JM's at reasonable prices ... She's still on the top of my list among the VERY best etailers out there!! David
|On Jan 15, 2007, jpolk34 Hattiesburg, MS (Zone 8a) wrote:
Lucille was a pleasure to do business with and was more than helpful in finding the perfect trees for me. My Paperbark Maple and Purple Smoke tree arrived today in great condition and much larger than I thought. Will be doing business with them again!
|On Aug 25, 2006, daedelus902 Charlotte, NC (Zone 7b) wrote:
Wow, what a pleasure to do business with this family owned company. They are VERY responsive and informative. I bought 4 currant bushes and even had to change the order on the fly. No problem with Whitman. They even scheduled the delivery and ship priority USPS. These folks are specialist in Ribes and berries. I'm just waiting for them to branch out to other orchard items. I'll be the first to buy.
On January 20th, 2009, daedelus902 added the following:
OK, 2 years later I find that Lucile Whitman also specializes in Mulberry trees, (a new species we are adding to our 109 eclectic fruit tree orchard). Once again, I have to say 'WOW", what great Mulberry stock and superior service. What pleasure it is to buy from Whitman Farms. Lucile Whitman tells it like it is, and if she tells you something you can count on it!
|On Aug 22, 2006, kwan Alpharetta, GA wrote:
I had the most wonderful experience with mail ordering Japanese maple trees from this nursery. The trees were high quality and professionally grafted. I will definitely order many more in the near future. Thanks again Lucile!!!
|On May 10, 2006, plantloco Greensburg, IN wrote:
Overall great experience--answered questions through e-mail promptly, reasonable shipping, nice plants, friendly service. Also very honest about hardiness/reliability of certain stock. An online shopping cart would be awesome, but making the phone call is definitely worth the extra effort. I would love to try some of the bigger stock--there is always next year.
|On May 2, 2006, kribensis Clayton, NC wrote:
I had a wonderful experience with Whitman Farms. Lucile is super friendly and helpful and goes the extra mile with customer service. She even took pictures of a tree I was interested in and sent it to me through email. The shipping and prices are very reasonable. The trees I ordered were sent entirely across the the country (to NC) in just a few days. I highly recommend this nursery. A+++++
|On Apr 26, 2006, soldiersong North Plains, OR (Zone 8a) wrote:
Since we are about an hour from the farm I phoned to ask if we might make and appointment for a visit. Lucille was friendly and more than willing to make an appointment for us.
On May 14th, 2006, soldiersong added the following:
Everything we brought home from Lucille's farm is thriving. Every one of the trees and shrub is a lovely addition to our yard. All the plants are growing and leafed out. We will buy from Lucille again. There are so many wonderful trees and shrubs at her farm I find myself seaching for places to put more in our yard.
|On Mar 2, 2006, friar wrote:
Whitman Farms lives up to their reputation, and in my opinion even exceeds it. In 2005, I ordered two 'gold treasure' sweetgums , and though they are young, have many branches. There are many feeder roots on the root ball, and they took right off, I had ordered two other of the same tree, from another grower in 2003, for the same price, and but they were sparse compared to the ones from Whitmans, Recently I telephoned and ordered two of their Stewartia Pseudocamellia, and asked Lucille if Whitmans offered Craetegus 'Winter King. These are hard to come by in my experience One good nursery has them, but the shipping and handling is way more than the cost of the tree itself. Lucille said she didn't offer them , but knew someone who did, and she went there, and looked them over. She now has them in storage for my order!! I was amazed (and grateful) she went to the trouble, Thank you, Lucille.
|On Nov 23, 2005, oswald Wausaukee, WI wrote:
On November 21, 2005, Monday, placed a small order by phone in the morning and it arrived November 23, Wednesday, at 3 PM at my address in Downers Grove, Illinois! Red Currant 'Tatran' and White Currant 'Blanka' were 2 year old, well rooted, well packed, shipping charges normal, the person taking the order very pleasant. What else could one want?
|On May 4, 2004, njq123 wrote:
I ordered a dogwood tree from Lucile last fall. The tree made a long trip across the country. After its journey, the tree was beautiful when it arrived and it made it through our tough winter with flying colors. Her system with root bags allows for shipping of large trees at a very reasonable prices. She has a great selection of hard to find trees and shrubs. I would wholeheartedly recommend using this company.
|On Mar 18, 2004, Ewald Limerick, PA (Zone 6b) wrote:
I ordered three Paw Paws last week and was asked by Email from Lucile Whitman when I wanted them. I said the middle of this week, and received them yesterday in good condition and very well packed and labeled according to variety (Wells, Sunflower and Penn Golden). So far the payment hasn't posted to my account.