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Posted on December 20, 2007, updated September 26, 2012
This summer I ordered 2 shrub and several perennials. The order came incredibly fast, and I was very pleased with the packaging. None of the plants were broken or crushed, despite the delivery person just basically throwing in the boxes in the general direction of my porch. The only problem was that they had shipped me the straight species Itea shrub, and not the cultivar I had ordered. However, they promptly shipped me the correct shrubs. The plants were a great value for what I paid. Will order again!
On September 26th, 2012, lissyrae added the following:
Just received another order from this nursery. Cannot say enough good things about them! The plants (6 ferns and 4 prarie dropseed grass) are a very nice size and all look great. The packing was amazing. Very prompt delivery, with email communication the whole way. Will definitely be back!
On Sep 14, 2012, shimer Marietta, GA (Zone 7b) wrote:
I learned of an interesting plant in mid summer, found it offered by Shooting Star and e-mailed them to see if it could thrive in my climate (zone 7), it is rated as a tropical. Had very informative e-mail correspondence about the likelihood it could do alright here and if it dies back due to freezes, at least it propagates well by seed. Now that our weather has cooled down, I contacted them again and ordered 2 plants. They were very well packed and healthy. Am headed out to plant them asap, as the soil in the pots is quite moist.
I ordered 4 native plants from this company. They were shipped promptly and arrived when the company said they would. The plants were healthy and attractive. I received several emails from the company on the status of my order, when they were shipped and when to expect delivery. I am very pleased with the plants and service of this company and highly recommend them.
I ordered on Wednesday and received the plants on Friday! That's great service. And the plants appeared to be in good condition. I planted them late Friday afternoon. I will certainly order from this company again.
On Jan 21, 2012, maylingsmom Brookhaven, MS wrote:
A great little nursery. I emailed a question and received a prompt response. My order was packed well. The shredded newspaper is a little troublesome, but if it means I get plants in good shape then I can not complain.
Posted on August 28, 2010, updated September 8, 2011
My experience was very positive. Communication has been great, the shipping was fast, and the plants arrived in excellent condition. I see the negative rating below and yes the plants are shipped packed with fine paper, but it is the middle of summer and that paper kept the moisture in and allowed my shipment of plants to stay secure and intact. It's similar to the shipping material used by other mail order nurseries that I have ordered from and seems to work very well. I would recommend this nursery and will order from again. Thanks!
On September 8th, 2011, agroff added the following:
Ordered additional plants in August 2011 and all arrived in nice condition and are doing great in my garden. I ordered Tilia, Morus, Cocculus, and Neviusia--the Morus and Neviusia have already put on some new growth. I recommend this seller and will order from again.
On Aug 19, 2011, Youngtreegenius Yellow Springs, OH wrote:
Heres is the skinny people. They ship fast. That is really fast. I may be close to their nursery but still I received my plants within a week. For 3 purchases. I have 9 trees and 2 vines(pasiflora) and all are not only happy, but growing. The Kentucky coffees have grown 6 plus inches of good growth since they have been in the ground, which has been less than 4 months!!!!!!!!!!!Every single plant came out of the box in perfect condition and packed with love. All plants are thriving. Seriously. Good prices, GREAT stock is key. I'm very happy with my experience
On Jul 5, 2011, Terry Murfreesboro, TN (Zone 7a) wrote:
I ordered several marginal and pond plants from Shooting Star. The plants were well-packed and good size topgrowth and roots. The communication was excellent and the plants arrived exactly when I was told they would - thank you!
I was really impressed at the super fast service and great communication.The plants arrived in great shape. and I was very pleased .So pleased that I made another order....when I saw how nice the first plants were.They are a great source for asclepias and other butterfly plants for my garden that I cant find locally for sale.. I recommend them highly.
On May 12, 2011, Mima56 Thayer, MO (Zone 6a) wrote:
I ordered 3 Asclepias Incarnata from Shooting Star Nursery, telling them the period of time I wanted my plants shipped. I immediately received the nicest email giving me my choice of two dates. Later, I received another email informing me that my plants had shipped. They were so well packed and they were robust, healthy, and happy! After a couple of days on a porch to readjust to the light, they were transplanted to their nursery bed. Now, two weeks later, they are doing well. All in all, this was an excellent ordering experience!
I had to leave a comment to indicate how pleased I was with Shooting Star. I ordered a ladyslipper orchid for an early mother's day present. Since this was an in vitro propagation, I wasnt sure what to do. Marianne was great with advice. But what really impressed me, and what comes across even in reading their responses to the (very few) negative feedbacks here, is (for want of better terms) the complete lack of defensiveness and ego, coupled with an abundance of real friendliness and human interest. It can be seen even in plant selection -- take Quercus marilandica, the blackjack oak. There can't be a ton of people out there interested in this quirky small native oak, but there it is on their list, and will soon be planted in my garden, where I will look at it and remember the terrific nursery that made it possible. Really, this is one of the best.
On Nov 2, 2010, braun06 Peoria Heights, IL (Zone 5b) wrote:
I ordered a Prairiedock plant. The item never arrived due to problems with UPS or theft, not sure which but Shooting Star has kept in contact with me and given quick responses with information whenever I needed it. The experience makes me nervous of having packages delivered to my door. Having said this though, given the attitude of this nursery, I am content with the business and would recommend ordering from that point of view to anyone. They were as equally dissapointed as I was, which is good to see a business that takes pride in what they do.
On Sep 23, 2010, TexasTam Plano, TX (Zone 8a) wrote:
My first experience with this company was positive. Plants were certainly reasonably priced ($5 per coneflower) and good sized - one is even blooming. Communication upon ordering was frequent and much appreciated. I threw the shredded newspaper used for packing into my compost pile, so this wasn't a problem for me.
My only (small) gripe was that the ladyslippers are very small, even for bareroots, so I'm a little concerned about putting them in the ground. The website had stated that ladyslippers wouldn't ship until spring, so that's what I was expecting. I do prefer to plant them in the fall, but not at this small size. They are staying in the fridge until I decide what to do. I appreciate not having to pay $40 for bareroot ladyslippers like other sites offer, but I also don't want these new ones to perish. I may plant them in containers and allow them to develop a bit further before planting in November.
On Aug 8, 2010, lissabird New Hyde Park, NY (Zone 7a) wrote:
We were trying a more "native" garden and looking for plants that would naturally occur on long island - we ordered geraniums, butterfly peas, nicotiana and flax. They arrived in variety of pot sizes in a standard box with shredded newspaper surrounding.
I was surprised at how low-key the packing was compared to several other mail order nurseries (Annie's, Lazy S, Park's) that either ship wet with the soil carefully protected or in specially made containers. The plants from Shooting Star arrived bone dry but perked up after a weekend out of the box. On the whole we were pleased in the end.
On Jun 2, 2010, PlantMomto3 Nevada, MO (Zone 6a) wrote:
Recently ordered milkweed plants and a tree. Received timely communication regarding the status of my order. My order was held a very short time in order that the milkweed could have additional time to root. I was expecting small plants. However, I received very nice-sized plants that were well-rooted. The tree was small, but that was expected. I was very pleased with my order.
On May 8, 2010, cardenorr Chagrin Falls, OH wrote:
Recently received my first order. I was very pleased with the size and overall condition of the plants. I was able to find a couple plants that I had difficulty locating elsewhere. Customer service maintained close communications during the ordering and shipping process. I will definitely go here first when I am ordering on-line again.
I was looking for a special fern for my husband for a gift. Marianne was very helpful and showed me around, asking me questions to help us decide on just the right one. The fern is doing great! A lovely place with very nice staff.
On Jul 12, 2009, Karyl7b Dawsonville, GA (Zone 7b) wrote:
I placed an order in summer. Plants were well packed, arrived in fine shape and were shipped quickly. They transplanted very well in good soil with plenty of water and are thriving. Shooting Star's customer service was great as well when I had questions. All in all I am quite happy and will buy from Shooting Star again. They carry some nice natives which can be difficult to find.
On September 9th, 2009, Karyl7b added the following:
Update: All of the original plants I ordered from Shooting Star continue to do well. A second order recently arrived and I am equally as pleased. The plants are in great shape with healthy roots and have transplanted with no trouble. They were watered daily at first, which is expected with any plant, and responded well. I will continue to order from Shooting Star.
On Jun 16, 2009, Almostagardener Wiggins, CO wrote:
My first experience with this company has been very positive. I ordered wisteria, elderberry and cranberry plants. The staff was helpful and the plants were healthy, shipped in a timely manner and received in good condition
I've just received my second order from this company. They have a very large selection of native plants which are hard to find anywhere else. Trees and shrubs are generally rather small, which I consider to be positive rather than negative; small ones seem to settle in better and do just as well in the long run. Everything I have received from them has been in excellent condition and packed well. One tree in the first order had its terminal bud broken off, but the owner assured me that it would recover without any problems, and it did. I'm very satisfied -- this will be where I go first for native plants.
On May 11, 2009, bearcreekpotter Lawrenceburg, KY wrote:
Finally found the trees and herbs I had been looking for at Shooting Star!! I enjoyed touring their landscaping ideas as well as looking at the plants for sale. A nice little outting tucked away in Scott County.
On Apr 20, 2009, alchemy_1300 Pittsburgh, PA (Zone 6a) wrote:
I have to give Lisa a excellent mention here as the company will honestly work with you on certain things and I deeply respect those type of people who still have that policy of standing behind your word, and even though I am embarrassed as all heck over my debit card I want everyone to know about how flexible and honest this company is.
I just received my first order from Shooting Star and am very pleased. The plants were packaged very well, were good sized for the $$ and in excellent condition.
I will certainly order from them again.
On Apr 16, 2008, PAMSPACE Temperanceville, VA (Zone 7a) wrote:
I ordered three Washington Hawthorns from Shooting Star, because they had the best prices with shipping. The three trees arrived promptly and in excellent shape. They were all starting to leaf out. Could not be more pleased. Will order from them again.
Three weeks ago I went to Shooting Star (3.5 hr drive each way) because I only want native species (no hybrid cultivars, no exotics) and I was having difficulty finding them locally. Yes, I was shocked how small most items were but was truely impressed by the vast choice,reasonable price, and health of their plants. When buying items like giant wood ferns (mature size 3-6'), it's peachy to take home a whole forest in a small Toyota. Natalie willingly pulled out many individual trees or shrubs until I found one or a group with the conformation that I wanted. I was picky and demanding; the staff were always helpful and friendly. My only regret was not buying more!
I ordered a Dutchman's Pipe and two Bearberry plants. The nursery held off mailing until the weather was cool enough. The plants arrived well packed and in very good shape. They're all now planted in my garden and are doing well. I'd definitely order from Shooting Star again.
On Sep 13, 2007, sadie_mae Central, KY (Zone 6b) wrote:
I just received my 1st order from Shooting Star (3 Lonicera sempervirens) and they are very large and in excellent condition!! I'm making a list of more native plants that I "need" to add and will hopefully be able to make a trip to the nursery next spring.
Shooting Star is an exceptional nursery and mail order plant source. Their stock is the hardiest and largest of any company I have ordered from and I have ordered from many over the last 15 years. The packing is excellent, shipping is very fast and the communication on order status is the best I have ever received. The company gets a big A++++++++.
I've ordered from a few native nurseries and I rate these as one of the better ones. This is their first year accepting orders online and while there have been some glitches, they are quick to answer e-mails (BIG +) and are very pleasant on the phone (ditto). They apparently packed my order so quickly I was almost unable to add a plant, but fortunately they read my mind and did it for me before I called. They have an excellent selection and an extensive plant list. Lately I have been trying to go with plants native to my area (as cataloged in 1879) and they had quite a few (too many :)) plants I could buy.
On Jan 26, 2007, BoyneFallsMI Boyne Falls, MI wrote:
I have ordered from Shooting Star Nursery three times since 2003. Their catalog is well organized with excellent discriptions of each item as well as zone, light and soil requirements. Their web site is easy to use and includes all of the above information plus colored pictures.
Each shipment I received was well packed, all plants were labeled and all arrived in good condition.
I have very sandy soil and am frequently away for several days at a time. The few plants that I have lost I blame on my lack of care, deer or rabbits.
I am enjoying the wonderful shapes, colors and scents of the different plants I have received. I highly recommend Shooting Star Nursery to anyone who wants to try something unique or those who choose to stay with traditional plants.
On Dec 18, 2006, postoak7 Statham, GA (Zone 7b) wrote:
I've ordered from Shooting Star several times, and each time have been happy with both the service and the plants I've received. I've had better luck with their perennials than their shrubs, but that's true in general with me and mail-order shrubs.
On the perennials, I've got 100% survival at one year. Shrubs I've been closer to 50/50. Again, that probably means I need to do a better job of keeping the shrubs watered while they get established.