On May 30, 2014, KJWThack East Lansdowne, PA wrote:
I ordered seven roses from them last month and received them in a timely fashion. I am leaving my rating as neutral simply because of the 7 roses I ordered, only one has shoots - the rest haven't come out of dormancy and I am not sure that three of them are even alive. We will see, I guess. It is pretty warm here, I cut back the roses I already had in my garden at the beginning of May and they are already blooming like gang busters. I do know that I can't expect them to rev up that quickly a few weeks after they have been planted since they are bareroot - however, I expected some growth by now, some sign that they are alive. I will be back to update, but as of yet I am not impressed.
On May 10, 2012, clpgirl Chippewa Lake, OH (Zone 5b) wrote:
Posted on May 1, 2012, updated May 10, 2012
Edmunds roses arrived in prompt, well-packed manner. One rose was considerably worse for wear. I called them and immediately they offered to send a replacement right away. Customer service was GREAT!!!
The other bareroot is beautiful and already budding out!!
I'm very very pleased and will definitely look to Edmunds again for roses!!
On May 10th, 2012, clpgirl changed the rating from positive to neutral and added the following:
Although I received the replacement rose in a timely manner, it was definitely NOT up to standard. Small, with only one leaf!
Don't know what the problem is-the cultivar or their packing and quality control
I don't change to neutral lightly, and can't remember the last time I have done so, but I was quite disappointed that the replacement looked worse than the original. The first rose had black spot, this one, one leaf on a four inch plant with five branches. (No leaves were in the packing material so this obviously occured prior to shipping).Though I'm pretty sure I can resuscitate it, I'm quite disappointed with the quality control at Edmunds......and won't try them again.