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Comments regarding Edmunds' Roses

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91 positives
5 neutrals
13 negatives

Comments:

RatingAuthorContent
Neutral quitaque
(3 reviews)
On Feb 14, 2017, quitaque Avondale, LA wrote:

Posted on February 8, 2017, updated February 14, 2017
I placed two orders with Edmunds roses:
On 12-31-16, I ordered six roses online
On 1-18-17, I ordered seven more roses online.

The first order shipped 1-21 (which was an acceptable shipping date for my area) but did not arrive until 1-26. The roses were of the proper size and with adequate roots, but had pretty much dried out during shipping. I soaked them in water overnight to rehydrate them, then planted them in prepared beds and kept them well watered. All six bushes sulked for the next eleven days, no sign of growth at all. Now, on day thirteen, four bushes are just barely starting to bud out, bush five is still sulking, bush six has significant die back (two canes out of six canes on bush six are dead and I\'m not sure the bush will make it.

The second order, placed 1-18, had not arrived as of 2-7. Since we are getting near the end of the time for planting bare root roses in my area, I was concerned and called Edmunds. I was told, We have six of your roses but we were waiting on the seventh so we could ship them all together. Do you want us to go ahead and ship the six we already have?

I said yes, please ship NOW as we are near the end of the time period in which I can plant bare root roses. I\'m thinking this batch of six roses has already been sitting around in a warehouse for some undetermined amount of time, now they are going to spend another five days on the road, what kind of shape will they arrive in? I\'m going to call back on 2-9 and if they haven\'t shipped, I think I\'ll cancel the order and ask for a refund.

In the meantime, I\'ve also ordered (and received) two year old bare root roses from Jackson and Perkins and from Witherspoon (all roses from both companies arrived via two day shipping in excellent condition and budded out immediately on being planted).

And I\'ve also ordered and received one year old own root roses from Chamblee\'s and Rogue Valley. All arrived via two day shipping in bands in excellent condition and are doing fine. (My only criticisim is, the Rogue Valley ones are very small, barely more than cuttings - but as they are very healthy and appear very happy in their new location, this isn\'t a big issue for me.)

I\'ll update my review when I find out what\'s going on with the second order.


On February 14th, 2017, quitaque added the following:

UPDATE - FEBRUARY 14, 2017

ORDER 1: Ordered six roses. Roses spent five days in transit, arrived somewhat dry. Hydrated overnight, planted in "ideal conditions" - newly prepared rose bed (full sun, amended soil).
All sulked for two weeks.
2 budded normally after two weeks.
2 budded very slowly during week three.
2 still haven't budded, one has significant dieback.

ORDER 2: Ordered seven roses 1-18-17,
2-7 no roses, so called and was told "we are holding your order waiting on one rose." I said, please ship immediately as I am at end of bare root planting season for my area. Edmunds promised to ship immediately.
2-8 credit card showed Edmunds had refunded price of non-available rose, so I figured it was all under control.
2-14 just received email from Edmunds stating that seven roses shipped on 2-10 and will arrive 2-16, meaning they will be six days in transit.
Neutral Pattyw5
(12 reviews)
On Mar 4, 2015, Pattyw5 La Salle, IL wrote:

I hope this is not the end of an era for Edmunds. I have only ordered own root roses from them and these roses have been great.

Since their bare roots have been coming from Weeks Wholesale Rose Nursery. The news is getting worse. Weeks are now owed by Indiana based Gardens Alive Inc. This is not good news for Edmunds.

Should this company not survive I will truly miss this source for good own root roses.

Neutral KJWThack
(7 reviews)
On May 30, 2014, KJWThack East Lansdowne, PA wrote:

I ordered seven roses from them last month and received them in a timely fashion. I am leaving my rating as neutral simply because of the 7 roses I ordered, only one has shoots - the rest haven't come out of dormancy and I am not sure that three of them are even alive. We will see, I guess. It is pretty warm here, I cut back the roses I already had in my garden at the beginning of May and they are already blooming like gang busters. I do know that I can't expect them to rev up that quickly a few weeks after they have been planted since they are bareroot - however, I expected some growth by now, some sign that they are alive. I will be back to update, but as of yet I am not impressed.

Neutral clpgirl
(46 reviews)
On May 10, 2012, clpgirl Chippewa Lake, OH (Zone 5b) wrote:

Posted on May 1, 2012, updated May 10, 2012
Edmunds roses arrived in prompt, well-packed manner. One rose was considerably worse for wear. I called them and immediately they offered to send a replacement right away. Customer service was GREAT!!!
The other bareroot is beautiful and already budding out!!
I'm very very pleased and will definitely look to Edmunds again for roses!!


On May 10th, 2012, clpgirl changed the rating from positive to neutral and added the following:

Although I received the replacement rose in a timely manner, it was definitely NOT up to standard. Small, with only one leaf!
Don't know what the problem is-the cultivar or their packing and quality control
I don't change to neutral lightly, and can't remember the last time I have done so, but I was quite disappointed that the replacement looked worse than the original. The first rose had black spot, this one, one leaf on a four inch plant with five branches. (No leaves were in the packing material so this obviously occured prior to shipping).Though I'm pretty sure I can resuscitate it, I'm quite disappointed with the quality control at Edmunds......and won't try them again.
Neutral Tracy278
(4 reviews)
On Jan 1, 1998, Tracy278 wrote:

Roses - Edmunds is excellent, but you pay for it.


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