On Jun 28, 2010, mableruth Bolingbrook, IL (Zone 5a) wrote:
I ordered several plants from this nursery and they sent me a confirmation through my e-mail. Several days later I received an e-mail stating that they could not process the order because the last four digits of my charge card number were missing. This seems wrong to me since they sent me a confirmation and all the numbers were there at that time. Also I had printed the receipt that was on-line on their site before closing the order. All the numbers were on that page also. They wanted me to give them my charge number again but I really hestitate to do this. In the end we canceled the order. Although I have ordered through them before I am now a little uncomforable about doing it again. What happened to the missing digits?
On Mar 17, 2003, Kelli L.A. (Canoga Park), CA (Zone 10a) wrote:
Plants ordered by mail were beautiful and of much better quality than plants ordered over the Internet. Our results over the long term with the plants has been mixed. We can't get plumerias to live more than about a year. The banana trees grow well but have never produced fruit. The hedychium ginger has never bloomed. The curcuma ginger performed well but but only lived for three years. The variegated alpina ginger has been a wonderful plant. I will order from this company again, but by mail order, not over the Internet.
last year i order from them ,received my order of bananas plants, were small but ok. somethings were back order, but did not let me know when would rec them,,so i canceled, this year i want to try again , but i have read a lot of negative comments elsewhere on them. they have a great catalog ,many items, and i hate to find out that about the negative things for i am trying to be positive about them..they also have not answered my e mail of 3 times.
so go figure.
On April 23rd, 2002, insane changed the rating from negative to neutral and added the following: