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On Jun 15, 2007, escubed Brookline, MA (Zone 6a) wrote:
Just received our order of a fig tree and wintergreen plants. The plants arrived when promised. The package was prepared with care and the plant material arrived in excellent condition. We were impressed by the quality of the plants!
On Jun 1, 2007, Tplant Pembroke Pines, FL (Zone 10a) wrote:
Yesterday, I recieved two Blueberry plants that were in excellent condition. The packing was perfect and the plants looked like they were just transplanted that moment. All this and they were in transit for three days. The berries were larger than I anticipated. Prior to this order I ordered and recieved a Persimmons tree which was also larger than I expected and also in excellent condition. They are, as far as I am concerned, the best that I have ever done business with pertaining to live plants and I shall continue to do so....
ordered 2 kiwi plants in early april. was told would ship at end of april. called in early may was told would ship on May 14. called on may 17th to see if plant had shipped, was initially given an evasive answer- when i pressed for an answer was told product had not shipped and would ship next week. At that point i asked to cancel order.
looking back at other negative reviews, delays in shipping seem to be a common issue.
On May 16, 2007, glendalekid Tuscaloosa, AL (Zone 7b) wrote:
I ordered an Issai kiwi, 3 gallon size, and twelve 4 1/2" potted asparagus plants. They arrived well packed and in good condition. The kiwi is especially nice.
The asparagus plants are small seedlings - I should have read the description more closely. However, for plants in 4 1/2" pots I really expected them to be larger. These would have been more appropriate in the smaller 2 1/2" pots. Personally, I suspect that all the asparagus plants are alike, and you get them in the pot you ordered, as ordering the larger pots does not seem to get larger plants. This was a disappointment.
Whether I will order again from them, I do not know. If they have something I cannot get elsewhere, maybe.
On Apr 24, 2007, CoreHHI Bluffton, SC (Zone 9a) wrote:
Ordered a sweet pomegranate from this company in Feb. and I recieved it the week of April 16. It was cold when I ordered and they just said they start shipping in the beginning of April which is fine. Plant it's self was decent size I wouldn't say big. Packaging was great, tall cardboard box with the pot firmly held in. Top of the pot was all taped up which held the soil in and the plant was staked up by two poles.
Condition of the plant was perfect. The soil was moist and loose and the roots were the best I have seen on a plant I've bought. For that matter better than what I've grown myself. LOL.
I saw a few people on here that had a problem with shipping dates. I wouldn't like it if i ordered a plant and I wasn't told that it was unavailble for the near future. On the other hand some times this stuff just takes time, you need to relax. I bought a couple of exotic hibiscus in Feb. and the company said they started shipping in the beginning of April. Last week I e-mailed them saying I know it's been cold but I would like to get an idea when my plants were showing up and I haven't heard from them yet. Two days later they simply said the cold is slowing down the plants and they don't ship them till they were up to their specs. I'm slated for May 21 shipping and I'm fine with that. I'm after a less then common hibiscus and I don't want them to rush things because " I have to have them planted by ..." . I care more about what exactly I'm getting then when exactly it shows up, within reason.
On Feb 22, 2007, Chicago_Burbs North Aurora, IL wrote:
In May of 2006, I placed an order (copied below) for some asparagus, blueberries and raspberries. I also ordered some blueberries and raspberries from another popular mail order company (Stark Bros.)
First of all, I emailed back and forth half a dozen times with questions before placing the order. I was pleased with their responses and speed.
When the plants arrived, I was amazed at their size and health. Now, I had already received the other companies plants and they seemed fine - until I received the plants from Edible Landscaping. These were far superior.
They all grew wonderfully last year. I'm a big fan of Edible Landscaping and would highly recommend them.
3 Jersey Knight - Asparagus Size: 4 1/2inch pot - $3
2 Sunshine Blue Blueberry Size: Quart - $10
1 Heritage Red Fall Raspberry Size: 4.5 - $7
1 Caroline - Raspberry Size: 4.5 - $7
1 Anne - Raspberry Size: 4.5 - $7
1 Jewel Black Raspberry Size: 4.5 - $7
Totals Sub Total : $57.00
Shipping Type : Total Cost
Shipping : $11.40
Tax : $0.00
Total : $68.40
I ordered 2 female fuzzy kiwi and 1 male kiwi on March 7th, 2006. I received an email confirmation for my order stating shipment would be the week of May 1st. The week of May 1st had passed and I received nothing. I notified them by email and got a response I would receive my order the next week with the exception of the male kiwi. The male kiwi was to be shipped at a later date, the week of June 26. I replied and asked if it could be shipped any time sooner as it would be very hot that time of year and difficult to get a small plant established in the middle of the summer. They stated it wasn't possible. I expressed my displeasure with their reply, as I had ordered in March and the website stated the plants I ordered were available at that time. I specifically ordered early to avoid this kind of situation and stated so to them. The week of June 26 had passed and I did not receive the male kiwi. I notified them once again by email that shipment was late. They replied the plants are not ready and have rescheduled shipment for the week of August 7th. I am dissappointed with their failure to deliver in a timely manner and my having to remind them of my "re-scheduled delivery dates". I was hoping to have fruit next year, but I am skeptical now, not knowing when I will receive my pollinator and if it will be here in time to mature enough to pollinate my females next year. Hopefully, they will make good their promises. I will certainly follow up with the outcome. I will say the plants I did receive were healthy. If it wasn't for the delayed shipments, I would not hesitate to do business with them in the future. I shall see what the future brings.
On September 4th, 2006, bobaloo added the following:
I would like to thank Dave's website for helping me get my male Kiwi on time, as scheduled. I was notified through my email that there was a message from Edible Landscaping sent in response to my posting that I placed here. It basically stated that they had no plants of the size that I ordered and that they may have a larger sized one if I wanted to upgrade, but could not guarantee they would be able to upgrade as the plant may not be available for long. After exchanging emails with Edible Landscaping, they informed me that they had found a plant the size I had ordered and it would be sent out on schedule. I received my plant from them as scheduled, it arrived healthy and intact.
Very early on in the season I ordered two Rosemary plants from this company. They shipped them for me despite the fact that almost no other company was shipping plants at that time. The plants were much bigger than I expected, extremely well packaged and in excellent condition. Despite their e-mail communication being non-existent, I would definitely order from them again.
I will thrilled to find a company that ships larger plants, so I placed 2 sizable orders (3, 5 gal trees & 3 shrubs-- over $200) with them. I ordered EARLY so as not to be sold out. I called 3 times to ask when my tree order was going out and was promised certain dates. Yesterday I got 1 single tree, and a note that the other 2 trees were backordered for shipment IN THE FALL. Whether purposeful or not, I was misled . Of course now its the end of MAY, and every decent sized nut tree from Canada to Florida is sold out. When I contacted the company, I got a "I dont know who you spoke to" comment (its not like this is a big operation! And my last call to them was just DAYS ago!). Not so much as an apology or a conciliatory comment. This company is short on customer service and accurate information, so dont get your hopes up that you will get what your ordered, when promised. I cancelled my fall backorder with them, and will be spending my money elsewhere.
On May 16, 2006, adadia Glenmoore, PA (Zone 6b) wrote:
I just received my first order from Edible Landscaping, and I am very happy with the plants and the service. I received an email notification that they were shipping with a link to the UPS tracking website.Two of the plants I ordered are backordered, and I received a note explaining this and estimated ship dates for the backordered plants. In addition, they are delaying shipment of a persimmon because they feel it is too small. The plants I did receive are healthy, generously sized and packaged for shipping better than any mail order plants I have ever seen. Included with the plants were individuaI care guides for each type of plant I ordered, not just a generic booklet like most places send. I wish there was a rating better than positive, because this place really deserves it. I'm already planning my next order.
On June 29th, 2006, adadia added the following:
Today I received 2 of the 3 plants that had been backordered (a persimmon ['hanafuyu'] and a bush cherry [P. jaquemontii x japonica 'Joel'], neither of which I could find anywhere else) and a note that the che I ordered is now backordered until fall. (Normally it would irritate me to have a plant shipment date pushed back twice, but I am so pleased with the quality of the plants I have received that I am willing to wait, assuming the che will be as nice as the other plants they have sent. It also helps that Edible Landscaping has consistently notified me of the status of my order.) The bush cherry is a nice, large (for a quart pot) plant, but the persimmon was really worth waiting for. It is a beautiful specimen and very nicely sized, with a strong root system. I'm willing to forget all about the che being backordered twice if it looks as good as this persimmon does.
On May 6, 2006, Chills Saint Clair Shores, MI (Zone 6b) wrote:
This year marks the first time I have ordered from Edible Landscaping. I really like the forum section of the website where the owner and employees answer questions. I started out with just one plant, but I quickly added another couple, each one a plant unavailable elsewhere. My order included two plants in quart containers and a one gallon plant. Two of the plants have already been shipped, one of them was supposed to be a quart sized plant but was substituted by a gallon sized at no additional cost! (Thank you for that btw). An estimated shipping date was also sent for the plant that was unavailable at the time.
I received an email telling me the plants had been shipped. The packing was excellent and the upgrade at no additional cost shows a dedication to their customers. I have no doubnt that Edible Landscaping will be among the first sources I look to for unusual edibles in the future. I will post a follow-up to this posting when the second part of my shipment arrives.
I've made several purchases from Edible Landscaping. All the plants were high quality, carefully packed, and arrived in good condition. The few that didn't survive were replaced quickly and with no questions asked. Their customer service has always been friendly, sensible, and efficient.
On Feb 21, 2006, aymamibrockway Metairie, LA wrote:
My experience was very positive. I ordered and received a Kiowa blackberry. It was shipped promptly and packed well. I ordered a 1 gallon and I guess they were out of the 1 gallon size and sent a 3 gallon. No extra charge for the larger plant or the shipping. The other great thing was the shipping cost. They sent a 3 gallon plant in pot with soil for less than I have paid for shipping a bare root plant in the past from other nurseries. I like potted plants better than bare root for the obvious reasons, less transplant shock, ships better, etc.
I will definitely be ordering from them again.
Ordered two thornless blackberries (3 gallon) and a 3-gallon Tifblue blueberry bush last year and have been very happy with results. Plants arrived extremely well packed and very healthy. All have grown very well and born frut. Highly recommend this company!
I ordered a mulberry tree which came about two weeks after I placed my order in September. The tree was beautifully packaged and a very healthy one gallon plant. This was a pleasant and pleasing experience.
I have dealt with this company several times. As they ship potted plants, plant sizes are small compared to others that ship dormant, bare root. However, potted plants can be had year round, so that is the trade off.
Plants are packaged well and I have not had any difficulty with shipping. Have had a couple of plants small and "failed to thrive". As this is covered by their guarantee, they replaced the plants without hassle - I just had to wait for stock to mature for shipping. Replacements were significantly larger than originals.
Gooseberries received were very small compared to offerings of several other companies, but I could not find varieties they have elsewhere.
One concern is that many of their plants I received are greenhouse grown instead of grown outside, so buyer is cautioned to harden off before planting out. If buying late in growning season, this could be a surprise.
Reasonable prices, reliable service, some intersting selections. I would like to see more information about plants they offer posted on their new web site.
On Jun 29, 2005, eyeckr Virginia Beach, VA (Zone 8a) wrote:
I've been interested in this company for a few years, but until recently hadn't bought any plants from them. A couple of weeks ago I made the 3 1/2hr trip to the nursery (Virginia Beach to Afton, VA) for their Fruit Expo. The nursery itself appeared a bit disorganized but each time I asked for a particular plant they new exactly where to find it.
I bought a Petite Negri Fig, Sapodilla, Lychee, St Fiarce Gooseberry and a couple others. All were fine specimens that showed new growth. A week later I remembered seeing a few guava plants that were not in the catalog (wild Hawaiian and Indonesian White) that I wanted to order. I called and talked to Michael who was very helpful and promptly had my order shipped out the following Monday. Two days later they arrived, well package and much larger than I thought.
In my particular two dealings with the company, (in person and through mail order) I was actually very satisfied.
FYI: some of their tropicals are also available in quart and one gallon size @ a much less expensive price. These are not shown in the website, but you could call and ask if they are in stock.
On May 21, 2005, slubberdegulion Roanoke, VA (Zone 7a) wrote:
The chinquapins (and a strawberry) I ordered arrived at about the date they said they would send them and look healthy. The packaging was very nice and sturdy. I was persuaded to order by a neighbor who purchased some very nice apple trees from their nursery. I would consider ordering from them again.
My experiences with Edible Landscaping have been mixed.
One shipment contained, along with the stuff I had ordered (by telephone), several items I never ordered, including an apple tree and apple tree scions (I have never grafted so much as a blade of grass and barely knew what a scion was). When I telephoned (long distance, at my expense) to ask what I should do, the woman I spoke with (Janet, I suppose) insisted that her husband (Michael, I suppose) "never makes such mistakes," and we actually got into a bit of an argument over it. She finally reluctantly agreed to have me rewrap the items and said she'd arrange to have them picked up by UPS for the return voyage to Afton. That was fine, but I went away from this experience feeling that it was somehow all my fault, when what I was actually owed was a gentle apology for having to box that stuff up again and deal with UPS and wait for the credit to show up on my credit-card account. So much for the customer always being right. I guess that graceful concept is dead in America.
Another shipment contained a jujube tree that had a large gash in the lower trunk from the rubbing against it of the pot containing another plant. This time I didn't complain but just put it in the ground with a little prayer. That Janet had me trained!
A third shipment included grafted che fruit trees. Wrapped very tightly around and around the grafted area of each tree was a lot of plastic. I didn't know whether to remove it or whether it was somehow necessary to support the graft. There were no instructions telling me what to do, either. So with trepidation I called the company and spoke with the man called Michael. He himself didn't know quite what I should do, or even quite what I was talking about; his general attitude seemed to be that I was either stupid or crazy to be asking such a question! I finally thanked him for his "advice" and just removed the plastic, a very difficult and delicate operation.
ON THE OTHER HAND, I like what Edible Landscaping offers. They have a wonderful catalog, just a terrific selection, and their general philosophy of what things people should be planting closely agrees with mine. Almost all of the shrubs and trees they have sent me were in good or great condition. Most things are adequately and safely wrapped, although a couple of items were on the dry side (and both the company and I are located in the same state). The materials were shipped when they said they would ship them. Edible Landscaping sends send interesting (although not always accurate or complete) information with the plants. (One glaring omission concerns the need to keep pawpaw trees shaded for at least the first year; the information sent by Edible Landscaping conveys the erroneous idea that the seedlings need only be "hardened off" for a few days. Unless pawpaw trees are kept in a tree shelter or under 60-70% shadecloth for at least one and possibly two years, they are likely to die.)
The prices are on the high side---better deals on some items are available elsewhere, such as through Nolin River Nut Nursery.
Overall, if it hadn't been for my negative experiences with the service side of the operation, I'd be inclined to give this company a positive rating.
I've placed several orders with Edible Landscaping over the last few years, which included bush cherries, purple leafed bush plum, blueberry, lingonberry, cranberry, wintergreen, american filbert,and paw paw. All arrived very well packaged and in good condition. They've substituted twice, once for a different cultivar of cranberry and once for a smaller sized paw paw as they were out of what I had ordered. I've found them responsive and helpful on the phone.
On Jun 12, 2004, belle_michele Shakopee, MN wrote:
This is a 'qualified' positive.... This was my first experience with this company so I wasn't quite sure what to expect.
I ordered two figs (chicago hardy & LSU purple) and received them this past Friday.
They were both VERY healthy, green, leafed out, the chicago hardy even has a few little figs. The packaging was very good (I think they'd be better off shipping US postal-I think it would get here sooner than the 7 days for UPS).
I was surprised at the size--I did think the figs, even for 'quart' size were small. On the plus side, they are very healthy.... All in all, I am happy with them. I will definitely be ordering another fig from them next year.
I think next time I order from them (they have several other plants I'm coveting) I will call first and find out the actual size being shipped so there's no surprises...
On Mar 26, 2004, EnglishJasper Franklin, MA wrote:
I purchased several grafted trees (2 Paw Paws, mulberry, heartnut and lemon plus other plants). One Paw Paw arrived with an old trunk injury and in poor condition and died. The mulberry's graft died and the lemon had scale and was poorly pruned with horrible form. The heartnut also had a trunk injury and hopefully survived the winter. I emailed about the Paw Paw and Janet refused to replace it. I told her she would lose me as a customer if she did not replace or credit. She refused. The lingonberries and cranberries were fine. I have received much better bare root trees for less money from Miller and Stark.
St. Fiacre Gooseberry
Hardy Chicago Fig
What was alive when their package arrived? Only the Catherine gooseberry made it as they did not water the package thoroughly enough (or at all?) before sending it on a 7 day journey through UPS. The St.Fiacre Gooseberry was not only dead, but the plant was half the size of my pinky, which for $10 is a rip-off from any nursery. I know how easy gooseberries are to propagate, so there is no justification for sending a tiny, rooted cutting for what they charge. The dead fig was also very small for $20, basically it looked like a $10 fig from our local nursery (i.e. another rooted cutting).
They sent replacements for the fig, pomegranate and St. Fiacre, and all were better sized, but the St. Fiacre's buds were quite dry looking. As of last week they still hadn't leafed out (whereas my other 6 varieties had). Sure enough, it was dead.
Perhaps if you live close enough, you can check out the health of the stock first, but I would look at One Green World, Raintree, and Burnt Ridge before choosing a plant from here.
On March 23rd, 2004, gorgeguy added the following:
They (Janet) got in touch with me regarding my dead gooseberry. She said they had replaced my original pinky- sized gooseberry with a 3 gallon plant. The 3 gallon plant had a large obviously dead stalk, and 2 small but rather long branches shooting out from the base that had no laterals. It looked weird, and as I said the buds were dry from the start.
A 3 gallon plant at any nursery in Portland would be rather large, have numerous scaffold branches, and would be bearing fruit that year. The plant I received was weak.
Everyone who has had a positive experience with them is either A) Lucky; or B) have not had experience with any of the aforementioned other quality nurseries.
I have bought about nine fig trees from Edible Landscaping. I received them timely and in great shape. The size of the plants were appropriate to the container (with the possible exception of one--but that may have been due to the type of fig tree it was; I'm unfamiliar with that variety). The LSU Purple produced the first year (only a few, but still...). I loved their selection of fruit, and I was delighted with the plants I received (very healthy). I will be ordering more fig trees and other fruit from them. I order from them online...my only somewhat negative comment is that I had trouble with their online ordering form a time or two.
Overall a good company and great people. I've ordered from them many times, and have occasionally had to call to push an order out early, (I live in N.C., where it gets hot sooner), but the plants are always very, very well packed, and in EXCELLENT condition when they arrive. And their customer service is very good; they'll do what they can to accomodate you.
One of their plants, (Crandall Currant), had flowered and fruited in the pot when I got it.
I've ordered several times from this company. I have blueberries, lemons, raspberries, and hardy kiwi all from them. Sent my father in IL a pinon pine that arrived in excellent condition and when specified.
I have the luxury of only being four hours from them and have visited them twice - picking up the large quantity of blueberries. I even planted one of the blueberry orders on the hottest day of the year, over 103 deg F, and it survived remarkably well esp. since I kept forgetting to water it!
They have always been extremely helpful and knowledgeable. Real plant people.
i've ordered from this company 2x. i felt they were very helpful and patient with my many questions. they have a good selection of edible plants, and ship in a reasonable amount of time. a real plus is, as the best source east of the missippi for unusual things, i feel their plants are more well adapted to my area. i did have one plant die, which at my request, they replaced the following fall. i love the fact that the plants are sent in pots- much less damage! not to mention, no immediate need to scramble to get them soaked, planted, etc. i would definitely recommend them.
On Jun 3, 2003, Horseshoe Efland, NC (Zone 7a) wrote:
I've ordered from these fine folks for over 5 yrs now. Each time I've rec'd excellent plants. People who see them are surprised at the size of them when I open the box. I've bought plants ranging from fig bushes to persimmon, serviceberry, lemon, kumquat...that's just what I remember off the top of my head.
Their website offers clear concise descriptions of their products and even offers a "Care" page (how to manage your plants, feeding, debugging, etc).
As their name implies, everything they offer (trees, bushes, vines) offer something edible. I'm sure I'll be shopping with them in the future.
I ordered a couple of 'Sunshine Blue' blueberries back in February by phone. It took them a month to confirm my order.
The blueberries were scheduled to arrive the first week-end in May. The plants arrived 2 weeks late.
I ordered the 3 gal. pot size and they could have easily fit into a 1 gal. container.
I don't know what else could have gone wrong. I would not order from this nursery again.
Very helpful and user-friendly: my exact product was sold out for this year but they suggested a great alternative. Great packaging and solid communication. The color catalog is awesome. I will be a repeat shopper.
Far and away the very worst service I have received. The person who identified himself as "Michael" and "as the owner," was unable to answer even the most basic of questions. In addition to that the general poor attitude was very apparent as the answers to nearly all the questions were "I don't know" with no follow up info. The Lemon I rec'd was a Eureka Lemon, not a Meyer Lemon (I kept it anyway, and has done well), The Moro Blood orange has never bloomed and there is no obvious graft. It most likely is NOT a Moro orange. Further I ordered the Moro in May and rec'd it in late September, just in time to induce dormancy so I could place it in the house. I planted the Pawpaw immediately in a pre-prepared area and it died in 2 weeks. Needless to say that this was my last order with Edible Landscaping.
On Apr 11, 2002, strangebob Conway, SC (Zone 8a) wrote:
I've ordered from Edible Landscaping for several years. Thus far I have ordered their Sunshine Blue Blueberries, Calomondin Orange, Kumquat, Limequat and Meyer Lemon. All were well grown with good solid Rootstock. Last year I ordered their Sweet Pomegranate. Again another solid plant.This year the leaves are comming out (about 3.5 feet tall now) and I'm hoping it will start producing soon. I rate this company a solid winner. PS all of the citrus trees have fruit on them.again this year.
Great selection of plants, and enjoyable catalog, with even more growing information on their website...however, I am currently doing first order with them with presently unsatisfactory customer service results that are both frustrating and time-consuming. On a two-part order (one, gifts to family member in another state, and part two, to me) Edible Landscaping sent wrong plant to family member and wrong plant to me. Family member has made over four calls to them, and I've done more than four e-mails, trying to get them to correct their errors. Someone there doesn't pay attention to what they read or hear. It took over four contacts with them before one person finally said sorry. I hope they get everything fixed by the end of the next frustrating week; despite their wide variety of plants, I no longer plan to order from them again due to poor and unprofessional customer service.
They have a wonderful catalog of all sorts of trees and shrubs that produce edibles, from the mundane to the exotic. Also they are quite helpful and patient with questions on care, planting, etc. I have bought several dwarf citruses from them over the past few years and am quite happy with them. Only problem I've had is when I ordered some habanero plants to be sent to my brothers as gifts; it was winter though and they had to be sent during a major cold snap, so it's no surprise the plants didn't survive thereafter. Obviously not their fault, so I will continue to buy from them and to recommend them to others.
Edible Landscaping has a WONDERFUL catalog. I bought my first garden plants from them: Five elderberry bushes, one of each they offered :). In this case, the smaller sizes were better, the larger were almost too large to ship well. Hey, can't beat the better ones being the cheaper, too! All arrived in good shape. Shipping was prompt, and the plants of high quality. They sell all their plants in pots, and ship all through the summer, a real plus for avoiding those "150 bare-root plants to plant" spring blues!