| Negative | 66bug
(1 review) | On Jan 8, 2007, 66bug Wichita, KS wrote: I placed an order and sent payment with Walnut Hill Garden in August. I did not see that they had a minimum order requirement, as it was in very small print. However, they did not contact me, to discuss my order with them. I kept waiting for my order to arrive, and as it never did, I called several times. At first their computer had crashed, and with it, their garden map, so they couldn't locate the daylilies I wanted. So I kept waiting. I called again. Then I was told that because my order was so small, that is was not high on their priority list, and they had to fill orders going to the North, but that I would recieve it. Now October has come and gone, and still no order. I called again, just before Thanksgiving and told them to just send me back my check back. It is now January, and I still have not received my check. I am extremely displeased at their lack of customer service, and their inability to let people know that they are having problems filling their order. I definitely would not order from them ever again. |
