Comments regarding Avant GardensClick here to return to Avant Gardens's listing.
|On May 16, 2012, jon4de Bay Shore, NY (Zone 7a) wrote:
I've ordered from numerous companies over the past dozen years or so, and have generally found that smaller nurseries/growers like Annie's Annuals, Brent & Becky's, High Country Gardens and Rare Find are the best bet for well-packed plants. All of them actually pack their plants like they were shipping them to themselves and I've never had any problems with any of these folks. I can now add Avant Gardens to that list. Not only did I get updates throughout the spring on the proposed shipping dates of the plants I'd ordered in January, but Kathy Tracey also advised me when and why they were splitting an order. The plants (Chelone glabra, Crambe cordifolia, Acanthus x 'Morning Candle," Sanguisorba tenuifolia, Vernonia gigantea, Thalictrum 'Splendide' and Humulus lupulus 'Aureus') were so carefully packed that there were neither broken leaves nor loose soil in the bottom of the box! And every single plant was really beefy and in healthy condition...not one needed any sort of 'babying' before being planted out. What a pleasure to do business with them. However tempting the 'bargains' from larger growers, I can't imagine getting better quality than what was offered by Avant Gardens. They are now going to the top of my 'go-to' list.
|On May 5, 2012, greyandamy Pittsburgh, PA wrote:
I ordered and received a little (key word) Arnolds Pride Fringe tree (sorry I'm not spelling it's "real name")... Almost a month ago. I'm used to getting some gallon sized plants via mail order, I know they can be quite small and... toothpick looking... this was one such.
On May 5, 2012, Avant Gardens responded with:
"On May 5, 2012 10:38 AM, Avant Gardens responded with:
|On Mar 28, 2012, Ispahan Chicago, IL (Zone 6a) wrote:
I just received my first order from this company, for veronicastrum and allium. Communication was excellent from the very beginning and they responded very quickly when I e-mailed to request that one of the plants I ordered be switched to something else and then later when I requested to move up the ship date. The plants themselves could not be nicer. All of them are just breaking dormancy and have lusty top growth just beginning and full, vigorous roots that fill their pots. All in all, they at the ideal stage to transplant them into my garden. On top of it all, they even included a small creeping sedum as a bonus plant. What a pleasant surprise!
|On Jun 30, 2011, enviroplanter Spring House, PA wrote:
Very prompt service. The plants I ordered were larger than expected and very well rooted. Packing was excellent. Definitely one to keep in mind for future orders.
|On Jun 29, 2011, kypat99 Moline, IL wrote:
Large plants, beautifully packaged. All are growing well. I will order from them again.
|On Jun 14, 2011, onewish1 Denville, NJ (Zone 6b) wrote:
I ordered 6 plectranthus and the order arrived today in great condition. The plants are big and healthy. Packing was great!! I would order again from Avant!!
|On May 18, 2011, BluegrassBabe Lexington, KY (Zone 6a) wrote:
Beautifully packaged and very healthy plants arrived along with a bonus Asarina procumbens which I am looking forward to getting to know.
|On May 17, 2011, HeidiNH Brentwood, NH (Zone 6a) wrote:
Can I give three positives? Love love LOVE this nursery. I ordered a Crambe and two purple elephant ears. I ordered probably at the busiest time and when they told me they weren't shipping till this week, I asked if they could go sooner, they said they'd try but they were swamped with orders placed earlier. Fair enough.
|On May 16, 2011, brickyard23 North Wilkesboro, NC wrote:
Fast shipment, tree perfectly packaged and the tree is quite healthy. Would definitely buy plants from Avant again in the future. I also received a bonus groundcover that was unexpected, but appreciated!
|On May 11, 2011, kins02 Brooklyn, NY wrote:
Posted on July 22, 2009, updated May 11, 2011
On May 11th, 2011, kins02 added the following:
Another great order -- beautifully packaged and healthy plants. Once again ordered Begonia Bonfire and am trying Begonia "Million Kisses Romance" and Begonia "Million Kisses Devotion." Great quality and service!
|On May 7, 2011, tepelus Nashville, MI (Zone 6a) wrote:
The plants arrived to me in excellent condition and look very healthy. I'm excited to finally have Spigelia marilandica and can't wait for my two new specimens to grow into big plants full of flowers, and attract those little feathered gems (hummingbirds). Same goes for the honeysuckle, 'Major Wheeler', to see it covered in blooms. This company kept me well-informed about the status of when my plants would be shipped, and I'm very appreciative of that. Thank you for the nice plants, and I plan to do more business with you in the future.
|On Apr 23, 2011, jardinage Marion, MA wrote:
The pruning workshop was informative and relaxed. It would have been useful to have specific pruning stations set up where we could practice sharpening our own tools and pruning nursery stock (topiary anyone?!). Lots of good questions asked/answered.
|On Sep 24, 2010, jweibel Redding, CT wrote:
Posted on August 31, 2010, updated September 24, 2010
On September 24th, 2010, jweibel added the following:
I just ordered again and two days later received a perfectly packed box of plant material. They were all bushy, green, healthy plants and the bonus eupatorium was a nice surprise. My experience could not have been better!
|On Sep 14, 2010, Greenpeter6 Astoria, NY wrote:
One of the great benefits of the internet is that a world of plants that are usually not available locally becomes available to anyone with access to a computer. One of the bad things is that your first order requires a certain amount of trust on the part of the buyer in the integrity of the seller. Avant Gardens repays that trust many times over. They ship beautiful, well-packed plants quickly. They are an excellent source of quality plant materials. I ordered some asters and hardy begonias and they were in my hands within a week of the order. My thanks for a job well done.
|On Aug 26, 2010, snikrep Mystic, CT wrote:
I found out about this vendor thru the internet and telephoned Kathy to inquire about purchasing rudbeckia Herbstonne. She knew exactly what I was talking about and proceeded to tell me all the necessary information. I subsequently drove about 75 miles to her place of business and purchased the plants. Had I not been in a bit of a hurry, I would have liked to look around some more. I will definitely go back....It's worth the trip. Thanks Kathy
|On Jul 31, 2010, dave12122 East Haddam, CT wrote:
Posted on July 31, 2010, updated July 31, 2010
On July 31st, 2010, dave12122 added the following:
Yesterday I went back to visit Avant Gardens again. I am happy to report it is better than ever! Someone wrote that Kathy is "never particularly friendly". Frankly, I find the opposite to be true. She goes out of her way to provide a pleasant shopping experience for her customers. Some of the exciting plants (out of hundreds!) this time of year are:
Cynara cardunculus- The Cardoon. A thistle relative with beautiful gray foliage and a striking blue-purple flower. Kathy has it for a very reasonable price.
Boemeria nipponica- A new shade perennial grown for its shocking green foliage with pale yellow sections. Very hard to get and often twice the Avant Gardens price.
Salvia "Cambridge Blue"- A tender perennial Salvia (zone 8) with a magnificent flower that is pale sky blue. A must-have!
"Adopt--A-Plant" A LARGE selection of plants for $1.00. Annuals, perennials, and some woodies. I found a Ligularia Brett-Marie Crawford in this section, a plant which often sells for $13.95 or more!
Avant Gardens is absolutely worth a look if you are within driving distance, and if not, they do ship. The offerings are more extensive than ever, and Kathy generously gave me a gift variegated Agave. (their succulent selection, hardy and tender, is extensive!) Two very enthusiastic thumbs up!!!
On July 31st, 2010, dave12122 added the following:
I just realized I misspelled one of the plants mentioned here. That plant is Boehmeria nipononivea, it is not Boemeria nipponica. Sorry if I caused anyone confusion in their search for this plant.
|On Jun 12, 2010, dirt_idig Stuart, VA wrote:
Received my order on Wednesday after placing an order on Sunday night around 10 pm. Plants were very good and even got a bonus!! Packaged well and very healthy looking. Good selection and price. Would do business with them again.
|On May 23, 2010, jasonsfury wrote:
I live an hour away from Avant so every year for the last 10 yrs I make the trip and make my purchases there. Kathy has never been the friendliest person but this time she was just plain miserable, snappy, and rude. I understand everyone has a bad day but I also work in retail and don't think that is an excuse to treat loyal paying customers so poorly. I would recommend shopping with them only online and to not go to the nursery in person unless you enjoy abuse. I will not be going back again.
|On May 14, 2010, ge1836 Pittsford, NY (Zone 6a) wrote:
|On May 14, 2010, mad4roses Georgetown, TX (Zone 8a) wrote:
Two kolwitzia and three durantas were delivered yesterday. The kolwitzia were quite nice and full. One was a little stressed from shipping but has already perked up. The duranta were smaller specimens than the kolwitzia, but that was expected and they are very healthy and even showing some buds. Communication was excellent. They let me know immediately that there would be a delay in shipping out the duranta and asked if that would still be an acceptable timeframe for delivery in my area. Iím very pleased with the products and service I received from Avant Gardens and will likely order again, especially as I just moved into this home and have a huge yard to play with here.
|On May 11, 2010, dmwiecz Owings Mills, MD wrote:
Purchased a plant. Was told 9 days later that they only had one in stock and it wasn't in good shape. Appreciate that they didn't send me a plant in good shape, but wish it wouldn't have taken over a week for them to let me know.
|On Apr 27, 2010, Mitznchuck Allegan, MI wrote:
I have ordered plants from Avant Gardens several times and have always been pleased with the items sent. Everything is very carefully packed. I appreciate the good service and large variety of plants they carry!
|On Jun 20, 2009, PadreWayne Mount Pleasant, MI (Zone 4b) wrote:
Ordered one hellebore and five moonflowers (the morning-glory type vine, not the Datura) -- all arrived in the time specified; plants are healthy, good size, and were packed with precision! High marks for great service. And I think they sent me an extra moonflower -- a gift to a new customer?
|On Jun 17, 2009, kristinmaria Pittsburgh, PA wrote:
This could have been a negative, but Avant Gardens couldn't have been nicer. I ordered a bunch of plants from them, and I'm 99% certain I specified a different shipping address than my billing address. You guessed it, the plants went to the wrong address, where they languished in a box for several days.
|On Jun 2, 2009, nangardens Jamaica, VA wrote:
I ordered several plants, including some tender vines. These arrived in excellent condition, moist and nicely wrapped so that the foliage was also protected. Since I planned to put these in my river garden, it was 2 days from arrival to planting, and they have acclimated beautifully to the garden. One of my picks was not available but they had notified me beforehand.
|On Apr 30, 2009, susierosey Millstone, NJ wrote:
I first ordered from Avant Gardens when I was seeking Hellebores and trailing Coleus which were not available at my garden centers. Their plants are carefully packaged for shipment and mine always arrive when promised. Perennials in my garden from their nursery are thriving.
|On Apr 16, 2009, cinti5291 Cincinnati, OH wrote:
I ordered a Witchhazel "Diane" about two months ago and it arrived today. The plant was much larger than expected and well branched. This was a wonderful value for a hard-to-find shrub in my area. The packaging was well done and the shipping was prompt. Communication about the shipping date was excellent. I would order from this company again without hesitation.
|On Aug 26, 2008, sillybug5 Winston Salem, NC (Zone 7a) wrote:
Wonderful, healthy plants, carefully packed and quickly shipped. Highly recommend them!
|On Aug 9, 2008, debi_k S of Lake Ontario, NY (Zone 6a) wrote:
I just placed an order on Wed, and received it today, very surprised with such quick delivery. There was a note on the outside of the box stating to place it out of direct sun, which my husband did - I was not at home when it was delivered. The plants are nice and large, healthy, and well packed. I'm very pleased.
|On Jul 18, 2008, fluffysquirrel Sicklerville, NJ wrote:
What a nice company to deal with. I bought several Caramel Heuchera and not only was the customer service impeccable, the plants were packed with great care and arrived swiftly. They were in wonderful condition despite the heat wave we have been experiencing. I will definitely do business with Avant Garden again and I highly recommend them!
|On Jun 2, 2008, kimalexis Weld, ME wrote:
I never got my order. Upon research it seems someone came in and bought ALL the plant I was getting. They "thought" they e-mailed me but had no record. And the other plant I ordered had a failure. I was not happy. I am not giving them a negative since I understand these things happen. I am disappointed I didn't have the great experience others had and I was so looking forward to my shipment.
On August 9th, 2008, kimalexis changed the rating from neutral to negative and added the following:
I am now changing my review from neutral to negative.
Here's what happens when you have a bad experience with this company, they post your personal information e-mail, name and address on websites.
I got a plant with the leaves chewed up. If I you can post pictures on here I certainly will. Avant Gardens didn't wait to see my pictures before replying that my plant was in perfect condition.
Save yourself the aggravation and steer clear of Avant Gardens. I have asked them to remove my personal information via a phone call. You can all see if they have the decency to do that.
On Jun 2, 2008, Avant Gardens responded with:
On Aug 8, 2008 12:04 PM, Avant Gardens added:
The customer contacted us after she posted this comment. We explained that a crop we had coming along wasn't quite ready of Ilex verticllata 'Berry Heavy', but would have some for late summer shipping. She agreed she would like us to send her the plant when it was ready. Our crop matured in July, and we contacted the customer to be sure she still wanted the plant. After 2 emails she replied that she did.
On Aug 19, 2008 9:44 AM, Avant Gardens added:
It's not often but occasionally an unreasonable customer gets the best of me. Some people are difficult to please, and I should just accept this as part of being in business.
|On May 23, 2008, Cynthiascat Catonsville, MD wrote:
I've known about Avant Gardens for years, but this was my first order by mail. I ordered two C.'Golden Spirit' and didn't expect them to be so good sized for the price. Needless to say, I'm very pleased. At such a busy time of the year for nurseries, I found the time from order to receipt to be quite fast, and quality of the plants and packing were excellent.
|On May 15, 2008, plantslayer Raymond, ME wrote:
My first order with this company will certainly not be my last. I purchased annuals, houseplants and a few perennials. The annuals where in quart pots for the same price other websites charge for a 3" pot or dinky plug. The coleus Sedona I ordered are gorgeous and all at least 12" tall.
|On Feb 25, 2008, fernman23 HENDERSON, NV (Zone 9a) wrote:
I would not order frtom them. Their site is sorely lacking in images which IS an important part, if not necessary, part of ordering online for the garden.
On Feb 25, 2008, Avant Gardens responded with:
On Feb 25, 2008 8:40 AM, Avant Gardens added:
We were a bit surprised to see your comment this morning in Garden Watchdog. A neutral rating is neither good or bad, but since you've never ordered from us, or corresponded with us for that matter, we wonder why you made it a point to make a comment.
On Feb 25, 2008 8:40 AM, Avant Gardens added:
|On Oct 8, 2007, redspruce wrote:
Ordered plants on Sunday. On Monday morning, the company informed me there was a glitch with my credit card, which we resolved easily, and the plants were shipped same day. They arrived on Tuesday, well packed and very healthy. My best mail order plant expereince.
|On Sep 29, 2007, boogaloo Asheville, NC wrote:
Ordered plants in the middle of the summer heat and my zeal was luckily curbed. They held off on shipping until it was cooler and everything arrived (large!) in healthy shape with buds etc. Annuals were huge and recovered well, cool bonus plant. Can't wait to order again!
|On Sep 11, 2007, DonShirer Westbrook, CT (Zone 6a) wrote:
I ordered from Avant this fall largely because of the comments on this thread. It may sound like an echo, but the plants not only arrived sooner than I expected, but they were well packed, larger than I expected from other nursery mail orders, and evidently in good health. If they do well in my garden (as I have every reason to expect) I will definitely order from Avant again.
|On Jul 6, 2007, gladpuppy1 Stow, OH wrote:
Research on DavesGarden website prompted me to select this company for a purchase.
|On Jun 17, 2007, lillyo Marlborough, CT (Zone 6a) wrote:
I just received my first order from this nursery of some unusual annuals that I could not get locally. The plants were beautifully wrapped in newspaper, much easier to deal with and better for the environment than packing peanuts. All the plants were healthy, despite the box having been left in full sun by the UPS delivery person, who must have been blind to miss the handwritten messages on the box's top about not leaving the box in the sun. They had been out of one of the plants that I ordered and had taken the time to contact me and ask if I wanted to substitute another plant and followed that with some suggestions. The plants were a good size and not at all root bound even though the order was a late one. They were kind enough to include an exceptionally lovely bonus plant. I look forward to doing business with them again.