Comments regarding Peaceful Valley Farm Supply (groworganic.com)Click here to return to Peaceful Valley Farm Supply (groworganic.com)'s listing.
|On Apr 29, 2010, mbernholz Harkers Island, NC wrote:
katie in customer service went way beyound the call of duty contacting a manufacturer about getting parts for a tank. i was impressed.
|On Apr 12, 2010, clareb Missoula, MT (Zone 5a) wrote:
I ordered several items for seed starting via their website. All items arrived within a week - faster than originally indicated. I've ordered from this company before and will continue to do so. PVF offers great products at reasonable prices and for reasonable shipping cost (esp. for folks out west, who suffer high shipping costs from companies in the eastern US).
|On Apr 10, 2010, L_Bruce1019 Springfield, MO wrote:
I ordered a portabella mushroom kit and it was delivered on time and in good condition, I followed the directions exactly..but I got one or two mushrooms. I called the company and they immediately sent a replacement, no questions asked! Now we are enjoying lots of yummy mushrooms. I have ordered things from them before, and my experience has always been good, but this was above and beyond!
|On Mar 12, 2010, seagardener Southport, ME wrote:
We have used this company to obtain a commercial grade of Bt (Bacillus thurengiensis) Dipel DF, an organic caterpillar killer. We have found it to control cabbage loopers, tomato hornworms, tent caterpillars and many more. We have found it interesting that we have also noticed reductions in the numbers of leaf miners in columbines and Swiss Chard , fruit tree borers, apple maggots, blueberry maggots and even the grub stage of Japanese beetles. We also have purchased organic seeds at reasonable prices from them and have always been satisfied with the products and customer service.
|On Mar 5, 2010, AZPHATMAN Mesa, AZ wrote:
Posted on December 25, 2009, updated March 5, 2010
On March 5th, 2010, AZPHATMAN added the following:
Ordered four Blueberry plants that were listed as 14". When they arrived two were roughly 6" and the other two roughly 9"-10". Would have purchased them somewhere else if I had known.
|On Jan 16, 2010, mcactus Creswell, OR wrote:
Bought some Korean fir seedlings that were supposed to be 12-15". What they sent were less than 6".
On Jan 16, 2010, Peaceful Valley Farm Supply (groworganic.com) responded with:
"On Jan 28, 2010 12:58 PM, Peaceful Valley Farm Supply responded with:
This customer was fully refunded and presented with a $20 gift card immediately following our investigation and confirmation of the size discrepancy of the plants. At the same time we refunded the customer we edited the description of the plants on our site. Unfortunately, our delay in responding to the customer's e-mail was due to a serious storm front that created system and staffing slow downs. We have had no other complaints about this product and normally respond immediately to all customer service e-mails. We sincerely regret this error and any inconvenience caused to this customer.
|On Jan 15, 2010, luxor68 Decatur, TN wrote:
I received my first order from these folks today - blackberries & raspberries. Price-wise they were quite competitive. Due to the price I expected them to be decent-sized. They were not. They were HUGE. Much bigger diameter & roots than I expected. I am VERY pleased & will be using these folks again!
|On Jan 15, 2010, cramsey1 Salt Lake City, UT (Zone 6b) wrote:
I have been very pleased with all my dealings with Peaceful Valley Farm Supply. They offer a wide verity of products for both the home gardener and commercial farmer. The products are reasonably priced and often the lowest prices I have found both locally and on the internet. Their service is excellent and they are very helpful if you have questions regarding your order or how to use the item you have bought to its best advantage. I spent several hundred dollars last year on garden equipment, organic fertilizers and seeds. I received them all promptly. When one of the items was not in stock they called me and asked if I wanted the whole order to wait and be shipped together or to have a partial shipment. If I have had questions on the best product for a specific purpose they have always been helpful in providing suggestions from their vast experience. I will continue to use them and I recommend them to all my family and friends because of their outstanding customer service, knowledge and fine product selection.
|On Dec 7, 2009, borged Thomasville, GA (Zone 8b) wrote:
I've ordered from PVFS several times over as many years and have always been satisfied with their product, prices and service. I generally order bulk cover crop seed and fertilizers and their shipping prices are reasonable.
|On Sep 25, 2009, Spookycharles Langley, WA (Zone 8b) wrote:
I've placed several orders with Peaceful Valley Farm Supply over the last year or two. My latest order was placed several weeks ago for about 15 lbs of various cover crop seeds and a couple of pounds of shallots. Their shipping on heavy orders is very reasonable.
|On Jun 29, 2009, debbiekim76 Palisades Park, NJ wrote:
i ordered seeds, and it took about 2-3 weeks to arrive. however, they did offer me a coupon for 2 free wildflower seed packets.
|On Jun 3, 2009, lauramatt Ashley, MI wrote:
I recently placed an order with this company and it was my first order. I have mixed feelings about the company and will not be ordering from them again. My original order was place 4/10/09 and was just finally resolved the last week of May. I placed an order for seeds and had 3 items on backorder. April 22nd they informed me my backordered items would arrive by April 29th. On May 7th, I contacted them via email and told them to cancel any and all backordered items I had with them. They emailed me back and said they had released my pepper seeds for delivery but the rest is now cancelled. I told them the pepper seeds are fairly worthless to me now because it was getting too late to start them from seed in my area. I was charged and they were sent anyways. Plus, most of my seed packets had a significant amt of seeds missing. I need to mention they did have someone contact me to address my issue, and they did replace my big max pumpkins, which only had 3 seeds originally (two of which didn't germinate). The pkt is supposed to have approx. 10 seeds. My corn with approx 50 seeds showed up with 30 seeds. They replaced this packet as well. They asked me if I'd like any other packets replaced and I said no but I did let them know, except 2 pkts which had the correct amt of seeds, the rest were all short by at least 20%. To me, this is a big ordeal when you are trying to figure out how many packets you need to purchase to plant your garden.
|On Apr 18, 2009, boleslaus Chattanooga, TN wrote:
Their website offered a deal--buy $100 of merchandise get a discount on a tumbling composter. When I tried to order merchandise on line the website prevented me; some of what I wanted then sold out. When I called to complain (and spoke to Ryan) they agreed to give me the composter discount even though my order without the out of stock items was well less than $100. Also, they offer free seeds for larger orders and I received 16 packets with my order. This was the number I would have qualified for only if I had purchased the out of stock items as well as the composter at full price.
|On Mar 20, 2009, kmhappel Vista, CA wrote:
I ordered 3 sunshine blueberry plants and an assortment of pheromone lures for my stone fruit orchard. All arrived in great shape and in the correct quantities. They even gave me some free seed packs of vegetable types that are hard to find!.. Their catalog is a treasure mine of information. They are clearly a specialist in tools for people and businesses who grow things.
|On Feb 28, 2009, loydb Liberty Hill, TX wrote:
Just got my trees from them yesterday. They arrived in fantastic shape, with way bigger roots than I had expected via mail order. I'll order more from them next Fall as my orchard slowly grows...
On March 24th, 2009, loydb added the following:
edit: After getting some trees from another supplier (see my reviews), I'm even more impressed with the trees I got from Peaceful Valley.
|On Feb 8, 2009, dparsons01 Albuquerque, NM (Zone 7b) wrote:
These guys are great. I've ordered from them a few times and they ship things right away or let you know if it is not in stock and let you choose whether you want two shipments. They have an excellent assortment of organic ammendments as well as seeds, trees, tools, etc. They do bulk quantities and small quantities in most products.
|On Oct 21, 2008, Moonglow Corte Madera, CA wrote:
What a wonderful experience I had ordering online. Their website is easy to navigate, and I like the "In Season Items" drop-down feature.
|On Aug 21, 2008, notrees San Jose, CA wrote:
I just want to add my comment of a great experience I had with this company. I had bought several hundred bare root strawberry plants and some blueberry plants from them three years ago. I typically buy from my local nursery for bare root strawberries but I wanted to start a bit early to plant this time as the weather and ground was in good condition. I've always liked strawberries in my landscape over the years mainly because it is a real fun crop for kids. When my kids, nieces and nephews were toddlers were just beginning to walk I'd have them help me find and pick the fruit. The smile on their faces as they helped were priceless. They are teens now but it is still a fun family tradition to go out in the yard to pick a bunch together for dessert. These were the best bare root strawberries I have ever seen with wonderful root growth almost a foot in length! They came in a timely manner and were packaged very well. They are still thriving three years later. I had a great experience buying from this company.
|On Jun 4, 2008, tmn Snellville, GA wrote:
Peaceful Valley has a nice selection but they seem to have a problem in the shipping department. I've placed two orders in the last four months. Both took on average of 3 weeks or longer to deliver. Their site says they have a 5-7 day turnaround during spring but it's actually much longer than that. I was willing to concede that they may have had some unexpected growth, but I've seen reviews going back as far as 2004 concerning shipping problems. I've moved on to another competitor company for now, and I have no plans to order from Peaceful Valley again.
|On Apr 17, 2008, Texasescimo Argyle, TX (Zone 7b) wrote:
I bought 5 25lb bags of surround for $29.99 each. Arbico organics and gardens alive both want over $70.00 per bag.
|On Mar 16, 2008, sloshgator Orlando, FL wrote:
Peaceful Valley has a good selection of organic fertilizers and products (just about anything you would want), but their shipping can be expensive when you live in Florida (they are in CA.) Also, they are slow to ship in Spring. It took them 11 days to get around to shipping my order this month. They always say that they are very busy with Spring orders, but you would think they would anticipate this and get extra help (since it happens every year.) They are good with everything else, like billing and shipping (outside of Spring.)
|On Mar 9, 2008, bibbykitty San Antonio, TX (Zone 8b) wrote:
I have been gardening,and buying products online for a long time.
|On Feb 27, 2008, bendrl Oakland, CA wrote:
I was looking for this new cherry tree that another company did not offer and found it at this company. While I was on their website, I found their selection and prices to be good, so I placed an order for about 10 bareroot fruit trees, and they threw in a few grape vines for free. They called once to confirm the order and another time to tell me that my 4 in 1 fruit tree is now a 5 in 1 tree. The order came in fine. I had a question on one of the trees, and the staff there answered my question nicely. The person I'd talked to was friendly.
|On Feb 1, 2008, arcosantiag Mayer, AZ wrote:
We have ordered through Peaceful Valley for several years, why? because you can't beat the prices on organic vegetable seeds. These past few times orders have been seriously delayed and backlogged items take months!
On February 9th, 2008, arcosantiag changed the rating from negative to positive and added the following:
---Follow up to last e-mail: After posting this message I was contacted by a customer service rep who corrected that I had been charged an extra $7shippping for the order but because of the problems with the delay of the order and customer service she would refund me all the shipping costs.
I think this is very reasonable and am impressed with the company's willingness to correct a mistake. I've reconsidered and will probably order from them again.
|On Jan 30, 2008, horseman_tanker Hawthorne, NV wrote:
Ordered some products from PVGS and was very happy as they answered all my questions, very courteous, patient. I am a rookie gardner and small business owner, so I know about customer service.Product arrived on time, good condition. Defintely will have my business for many years to come.
|On Jan 28, 2008, gardenpunk Folsom, CA wrote:
I have ordered from this company for two years, and have always had a good experience with the products they carry, their personnel, and their prices. I don't find their prices to be any higher than other catalogs/companies that have high ratings on Dave's Garden Watchdog forum. (Remember, sometimes you get what you pay for).
|On Apr 21, 2007, stdno2man Stone Mountain, GA wrote:
I ordered two olive trees. They came as requested and were in good shape.
|On Apr 8, 2007, spidra Berkeley, CA (Zone 9b) wrote:
I've gotten their catalogs for 2 years now but only finally got around to making an order last month. It was a pretty big order by my standards. I'm inclined to cut them slack because they've got a good mission and I like supporting California companies, however they need to tighten up their act. I gather they had a much bigger demand than they anticipated lately and are scrambling to catch up.
|On Feb 28, 2007, Maria2354 Fernandina Beach, FL (Zone 8b) wrote:
Received exactly what I ordered in a timely manner.
|On Nov 27, 2006, Randolph Mount Kisco,
United States wrote:
I recently ordered a mix of garden supplies and a lime tree. I received a call within minutes of placing my order that one item was not available and was given the chance to choose an alternate item (which I did). Everything arrived as expected and the lime tree was in very good shape and substantially larger than I expected. Overall I was very pleased.
|On Oct 25, 2006, farmerjohnson West Liberty, KY wrote:
Very Good Selection, and quality. They have someone always there when you have a question. I have dealt with them for about 5-6 years, I order 90% of my gardening supplies from them. This is my favorite place to shop. In fact as I write this I am waiting on the ups man for an order from them.
|On Apr 28, 2006, mmgraff Woodstock, IL wrote:
Their prices are usually good. I'm an Organic Farmer by trade. However, every, I mean every order I have placed they have made a mistake, errror, shipping , NOT shipped. Its okay to make mistakes but THEY DON'T CALL YOU, EMAIL YOU OR MAKE IT RITE, I.E. they screw up shipping ( l0 day later YOU HAVE TO CALL THEM to see where your stuff is.) AND THEY SAY THEY MADE MISTAKE BUT THEY WONT SEND AND CRECDIT SHIPPING OR SHIP 2 day with a reg. ship price nothing. It's completley FuBar over there. and the clincher..........they chicks are rude to ME. I really tried to keep a rels. with them cuz of the certain items they have at good price and they have so much I can One stop shop. Now.. I avoid at all costs. too bad too.
|On Feb 22, 2006, sarahjt Bishop, CA wrote:
I ordered seeds and other small start equipment from them and absolutely loved the quality of everything I received. Last year all of the seeds I bought sprouted and flourished. I had a wonderful garden with high quality herbs and veggies and I plan on buying more from them ASAP. I love their selection of seeds, they have the largest selection EVER. I can't wait until I get my next order.
|On Jan 16, 2006, kimberf Palo Alto, CA wrote:
Excellent customer service on my order. I had ordered two of one item (Serenade bio-fungicide.) They notified me quickly that they only had one in stock. They offered options regarding sending the second one or cancelling the order, and then ended up shipping both more quickly than I expected. I received notice of the order status throughout the process. Nice selection of organic seed. The special offers for various amounts and types of purchases are a nice treat as well.
|On Jun 22, 2005, kingedking Inverness, FL (Zone 9a) wrote:
I recently placed and order to Peaceful Valley for 11 or 12 items. All items ordered were received within a week.
On September 25th, 2005, kingedking added the following:
Placed another order with Peacful Valley. An assortment of seeds, chemicals, organic stuff, and some tools. Everything arrived in one shipment in a timly manner. No complaints at all. They did good.
|On Mar 4, 2005, scott8710 Abiquiu, NM wrote:
I have been a long time customer of Peaceful Valley and have noticed that over the past few years that they have less regard for getting the correct items I order shipped ontime. One example of this was last week when I made a small simple order and paid extra to have it shipped 3 day expedited. The package came on time but didn't not contain the correct amount of items ordered. When I called Peaceful Valley,they apologiszed for any imconveinience and told me that the order would be shipped out again. When I asked if they could ship it out overnight or two day, the representative told me that her suppervisor said that they would not. So I have paid the 3 day rate for 7 day shipping due to an error in the Peaceful Valley Shipping dept. I think it is time to find other sources for my farm supplies.
|On Feb 11, 2005, keyi Yukon, OK (Zone 7b) wrote:
Ordered snap fittings for a greenhouse. Paid with credit card. Site said these would be shipped in 1 or 2 business days. After a week I emailed asking about the status of my order, and received no reply. I had requested 2 day shipping and noted that I needed these right away and to notify me if they could not be sent within a week. However, no one from the company apparently cared to let me know anything. I have canceled the order and will order elsewhere.
On May 19th, 2005, keyi changed the rating from negative to neutral and added the following:
PVFS offered a $25 gift certificate to make up for their mistake. After a month without receiving it, I emailed and they finally sent it out. I just sent in my order using the certificate, so we will see if they get this one right. Keeping fingers crossed.
On June 4th, 2005, keyi changed the rating from neutral to positive and added the following:
I ordered seeds with the gift certificate and they all arrived quickly and in good shape. Glad to see that some companies do get around to straightening out their messes. Their prices are good and selection is very nice.
|On Jan 13, 2005, PA Eureka, CA wrote:
My order was sent two days after I ordered and arrived the next day.
|On Jan 4, 2005, geocape Dennis, MA wrote:
The selection and prices for any equipment a serious gardener could want are just great. My order was handled promptly and any questions I had were satisfied