Posted on February 18, 2014, updated February 18, 2014
I can't say enough good things about Peaceful Valley. I have ordered so many things from them I don't have time to get into detail about how each item has worked for me. I have ordered bluberry plants, kiwi, black and raspberry, apple trees, irrigation equipment. I have yet to be unhappy with my intereactions with them. They are always very helpful in answering any questions I have about any items I ask about. I recently had my first issue with something I ordered from them and believe this was not even their fault. I ordered some sunchokes and they went bad before I could plant them. PV responded to my email on this and said it sounds like the chokes froze during delivery (which makes sense, considering the weather conditions around the country during transit) and they would send replacements right out. They always have competitive price. When I'm looking to purchase anything for my garden if PV has it I will typically more than likely order from them, even if someone else has it a little cheaper. They are a great company with great concern for the current state of our planet and food preservation. I just recently got into gardening and moving to permaculture gardening and there are a few good companies out there but it is sometimes hard to find reliable sources for many needed items and I'm glad to know there is a company like PV out there.
On February 18th, 2014, Veltorio added the following:
After posting my comment I read some of the other posts and just had to make an update after reading some of the negatives as some of the comments don't even make any sense. When looking at the number of negatives take their complaints into account. 1st, one post states it takes 5 days to leave PV and you might as well just go to your local hardware. In my experience it takes most companies at least several days to ship and that has nothing to do with going to local hardware. That same post states they charge your card right away. When I order something online and give my card I expect it to be charged right away. Some companies take a few days, but to me that is a problem because then I have to keep checking back. These are not valid complaints. Another post states it takes forever to ship anything and lists all sorts of issues on shipping costs etc. This may have been there experience by some cosmic mishap but I have ordered many more items from PV than I listed and always new up front what the (reasonable) shipping costs are and have received great communication on shipping status. On items like the blueberry I ordered they were not shipped for months but I was made aware of this up front and this is typical practice to ship at proper time etc.
I ordered 50 strawberry plants (25 Ozark Beauty and 25 Seascape). The plants arrived last week. They arrived a little later than originally estimated, but that wasn't a problem, and the company previously sent an email advising of the delay.
The price was exceptional. Only $4.99 for a bundle of 25. Far cheaper than any other online retailer that I researched.
The plants appeared healthy and alive. There were a few very small runts, but otherwise they appeared ok. The only real issue was that they were two short on the Seascapes and one short on the Ozarks. I can't complain too much as the price was excellent and the plants appeared otherwise healthy.
I am a novice gardener, and have learned a lot from the GrowOrganic.com website. I have placed 5 orders. I have planted only a "good bug" seed blend and a cover crop (hairy vetch & cereal rye), and they germinated quickly.
The first order shipped out the same day, the next several orders have taken about 5 days to ship. The delay surprised me the first time but I have gotten accurate responses from customer service. With the good pricing and the wide variety, I am satisfied, assuming the seeds germinate and the plants survive transplant.
My only suggestion would be that the company improve shipping information relayed to the customer. I was afraid the order had been lost the first time it was delayed. Now I simply plan it may be up to 5 days, though I am sure it varies based on time of year.
A couple months ago (first part of April) my wife and I decided we wanted to buy a couple of blackberry plants. After finding out that the ones they sell on TV are a scam, I happened upon Peaceful Valley. After reading reviews on davesgarden.com, I decided to take a risk and I bought two Blackberry Black Satin plants. Not only were the plants very affordable, they also shipped for a good rate and arrived a few days after I ordered them. My wife and I planted them immediately after receiving them and now (almost two months to the day after planting) the plants have not only grown a significant amount but they have also started to produce blackberries. They are still small and green at this point but I have confidence they will grow into the berries that I wanted. If they only grow until someone gives them a positive review I will make sure to make a note of it.
In summary, great and quick service and excellent plants from an excellent company. Will definitely buy from them again.
On May 12, 2013, caliweathercast Adelanto, CA wrote:
They have excellent costumer service. I love this company.
I bought two peacotums and one pluerry this year: the peacotums leafed out and grew about 10 inches but then they went into a transplant shock and stopped growing for three weeks. Two weeks ago they started leafing out again.
The pluerry was the last one to leaf out but then it got sun burned, it should be leafing out again in two to three weeks. Yes, they will survive---I am expecting some fruit next year.
This is a fabulous company, the negative comments astound me. I've ordered from them for years and wouldn't dream of going elsewhere. So far this season I've ordered garlic and seed starting equipment. The garlic variety they have available is one of the best available and their prices are hands down the best I've seen. I ordered several varieties of hardneck, a couple softneck, shallots and elephant garlic. The cloves were beautiful (we ate what we didn't plant, yum) and they're already throwing up strong green shoots, even through the mulch. The seed starting equipment is for this coming new year, it arrived on time and as described. I've ordered lots of direct sow seeds and veggie starts from them in the past (this is my first time doing indoor seedlings) and their germination rates have been outstanding and the end product delicious, I even have a few generations of Peaceful Valley veggie seeds I've saved.
Love their customer service, have had a few challenging orders in the past (there was a crop failure with one of their garlic varieties this year) and they've been nothing but accommodating and willing to work with me. Call Katie in the call center if you're having trouble, she'll set you right up.
Excellent product, service and prices, especially if you sign up for their newsletter and get their weekly promotion prices. A+++
On Jul 13, 2012, janet214 Grass Valley, CA (Zone 9a) wrote:
Wow I am surprised by all of the negitive comments for this company. But I am local and don't have to ship stuff to myself. All I can say in their defense is that are flocked by thousands of locals everyday....and we are not just taking about the kind that put in a few plants every year. We are talking about large farms and medium farms plus the usually gardener. So they may need to hire more people just for the Internet side.
So for my review Love Love LOVE this place. They have everything you could ever need to garden, homestead, make your own wine beer cheese, mill you own grains, solve your garden problems, ect. Plus the friendly knowledge staff. They are always very busy, it is not unreasonable cause usually when going there you plan on looking around and getting more then you planned on anyways lol. Thanks peaceful valley, love you guys!!
Ps sounds like you might want to consider that Internet sales team lol.
On Mar 21, 2012, tombaak High Desert, NV (Zone 5a) wrote:
I just received two orders from Peaceful Valley, one was simply a dozen packets of seeds and some legume inoculant, everything was there and shipped in a timely matter.
The second was the one I was fretting over and couldn't wait to get. 15 Fall Gold raspberry plants and 4 blackberry plants.
I was concerned that the price seemed a little too good to be true, so I was thrilled when I opened the box which was packed well and arrived safe. Not only are they much larger diameter than I expected with nice sized root balls, but have big fat buds peeking green leaves all over them!
Nothing is more disappointing than being exited about spring coming and opening a box of what looks like dry dead sticks. I am so happy to report this company won't leave you feeling like you bought kindling instead of plants :)
I am very, very pleased with the berry plants purchased!
On Feb 29, 2012, gentlemystik Long Beach, CA wrote:
Posted on February 21, 2012, updated February 29, 2012
I decided to order a sizable amount of plants, trees and potatoes from this company. I've used them in the past and my stuff did well. This is my first time getting trees and let me say I am highly disappointed.
First off, after three weeks, knowing I had back-ordered stock, I decided to call to find out how much longer before they shipped. Imagine my surprise to find out that the delay was my order was never picked up from the website. Why doesn't run a daily check to make sure orders are accounted for? I found their apology sorely lacking as well as their not giving a proper reason WHY it happened. Also their excuses will not replace the five trees I really wanted which are now sold out. If I didn't need to get started on my plants, I would have cancelled the whole order.
Next time I will save myself the wait and get my trees from the local nursery. I've had good success there and I don't have to wait or deal with shoddy excuses or poor web service. I like to give Organic companies business because they do make the effort other companies do not but they have to HAVE TO have good costumer service and efficient online purchasing to compete.
On February 29th, 2012, gentlemystik changed the rating from negative to positive and added the following:
The same week I made this review, I received my shipment. Other than a few broken branches (would need to be pruned anyway) all was well. WELL, this week I received a hand written apology note explaining they reason why the mess up happen and how they were very sorry it did. I also got a little gift too which I must say was very unexpected. Although I will probably not order big like that again, I do intend of getting seeds from Peaceful Valley as I do like to give Organic businesses my business & they have some awesome deals on some good heirlooms. So thank you, Eric & Katie (for the note).
On Sep 21, 2011, hatchingbunnies Gilbert, AZ wrote:
Just received my 2nd order from PV-40 lbs of seed garlic and assorted other items. Biggest heads of garlic I have ever seen! Quality and price were excellent. I also love their prices on bulk vegetable seeds. I am a small market grower selling produce, seeds, and plants and am very happy with everything I've received from this company so far.
On Jun 27, 2011, joeyjo Tridell, UT (Zone 4b) wrote:
Ordered 8 apple trees and 2 crab apple trees. Due to the wet, cold spring had to delay getting them in the ground. But all ten are doing great! Trees came well packaged and in good condition. I hope that they have their 10 for $199 special again next year. Great deal for good quality trees.
On Apr 27, 2011, firinn Eugene, OR (Zone 8b) wrote:
Posted on April 26, 2011, updated April 27, 2011
This is my second disappointment with Peaceful Valley. The first was years ago, but on advice of a friend I tried them again this year. I ordered a variety of blueberries over a month ago and as these came to ship, PV sent me an email saying that one of the varieties was out of stock, and said unless they heard from me they would ship out the remaining berries. The Chandler (out of stock variety) constituted half the order. I contacted them via email to get clarification on why berries that were ordered a month in advance were out of stock. I received no response. and PV shipped the half order without giving me an opportunity to substitute any variety. This is frustrating because of the cost of shipping (it is the same cost to ship 4 plants as 8, making the cost per plant significantly higher).
I was contacted this morning by a representative after having sent an additional email about the lack of response, and was informed that if I would like another variety, I can place a new order.... and pay the original cost of shipping again.
While PV's products have generally been very good, particularly as a producer of organic and sustainable plants and seeds, their customer service has shown itself to be lacking.
On April 27th, 2011, firinn changed the rating from negative to positive and added the following:
I was contacted by Katie from Peaceful Valley and offered replacement blueberries without shipping included, and at their current sale price. In the email, it appears that the explanation email concerning why the blueberries were out of stock seems to have been lost in transit.
I do appreciate their quick attention to detail and more-than-fairness in resolving this frustration.
On Jan 31, 2011, paracelsus Elmira, NY (Zone 6a) wrote:
I have ordered from this company a number of times over the years. It's a good place to get organic ferts of all kinds and stuff like rooting hormone. I've also bought row covers and rhizocoated white clover seed, and now that they have added Weck's canning jars to their food preservation selection, I ordered a bunch of them. Last time I ordered a bunch of the rubber rings for the jars and noted on the comment form that the shipping seemed pretty high for a bunch of rubber rings. They called me to tell me they reduced the shipping. I thought that was pretty nice.
On Apr 29, 2010, LaurelsFarm Lomita, CA (Zone 10b) wrote:
We love you guys at Peaceful Valley Farm Supply. You need to hear this every now and again -- how great you folks really are and the appreciation we have for your efforts in the organic/natural movement that's growing stronger every day.
Just want you to know I have been REALLY happy with your service over the years. Great customer service, always patient, smart, going above and beyond the call of duty.
On Apr 12, 2010, clareb Missoula, MT (Zone 5a) wrote:
I ordered several items for seed starting via their website. All items arrived within a week - faster than originally indicated. I've ordered from this company before and will continue to do so. PVF offers great products at reasonable prices and for reasonable shipping cost (esp. for folks out west, who suffer high shipping costs from companies in the eastern US).
On Apr 10, 2010, L_Bruce1019 Springfield, MO wrote:
I ordered a portabella mushroom kit and it was delivered on time and in good condition, I followed the directions exactly..but I got one or two mushrooms. I called the company and they immediately sent a replacement, no questions asked! Now we are enjoying lots of yummy mushrooms. I have ordered things from them before, and my experience has always been good, but this was above and beyond!
We have used this company to obtain a commercial grade of Bt (Bacillus thurengiensis) Dipel DF, an organic caterpillar killer. We have found it to control cabbage loopers, tomato hornworms, tent caterpillars and many more. We have found it interesting that we have also noticed reductions in the numbers of leaf miners in columbines and Swiss Chard , fruit tree borers, apple maggots, blueberry maggots and even the grub stage of Japanese beetles. We also have purchased organic seeds at reasonable prices from them and have always been satisfied with the products and customer service.
Posted on December 25, 2009, updated March 5, 2010
I placed an order for 10 fruit trees from Peaceful Valley on Dec 8th. I was told the trees would be available to ship on the 18th and that they would ship 1-3 business days from that date. On the 18th I called to make sure all 10 trees were in fact available and 1 tree was out of stock. I called back an hour later with a substitution and was assured they would all ship in 1-3 business days.
Two business days later I received an email with a tracking number with an expected delivery date of Dec 24th. I really did not think Peaceful Valley would be able to ship on time. I have ordered from many online nurseries and regardless of promises I have grown accustomed to 2-3 week or longer delays in shipping. I find it to be incredibly refreshing to find a company that does what it says when it says it will. I mean they got all of these trees delivered to them on the 17th and they had to sort and store them and fill months of pre-orders and still they processed my order with a change order and still got it shipped in less than three days.
Christmas Eve arises and the trees arrive. They are well packaged in a heavy box with the roots bagged and filled with damp saw dust. The trees are large caliper with most being Ύ or larger. The trees were all topped and root pruned to fit the box. I chose to place an order for 10 trees in order to obtain a 10% discount on Peaceful Valleys already low prices which would have saved me $ 19.99. However when I called to make the tree substitution they allowed me to change to their 10 tree sale price of 10 trees including shipping for $ 199.00 which is a savings of $ 30.00. They did not charge my credit card until the trees were shipped.
These same Dave Wilson trees sold at some other online retailers are $ 23.99-27.99 and they are not offering free shipping. In the hands of some online retailers the trees I received would have been much more than that. All of the trees looked to have been 6-8 tall before they were topped. I know there is at least one online retailer who would sell these same trees without topping them and would have sold them as 67 or 7-8 tall trees at prices ranging from $ 69.99-118.99 per tree.
All told I spoke to customer service three times. Each time they were immediately available friendly courteous knowledgeable and helpful.
I am very happy with the trees their service and the price and look forward to buying from them again.
To all those who have taken the time to read my review please forgive my gushing. But its hard not to gush when they pulled off a perfect order and they got my Christmas presents delivered by Christmas Eve.
Thank you Peaceful Valley
On March 5th, 2010, AZPHATMAN added the following:
Ordered four Blueberry plants that were listed as 14". When they arrived two were roughly 6" and the other two roughly 9"-10". Would have purchased them somewhere else if I had known.
I received my first order from these folks today - blackberries & raspberries. Price-wise they were quite competitive. Due to the price I expected them to be decent-sized. They were not. They were HUGE. Much bigger diameter & roots than I expected. I am VERY pleased & will be using these folks again!
On Jan 15, 2010, cramsey1 Salt Lake City, UT (Zone 6b) wrote:
I have been very pleased with all my dealings with Peaceful Valley Farm Supply. They offer a wide verity of products for both the home gardener and commercial farmer. The products are reasonably priced and often the lowest prices I have found both locally and on the internet. Their service is excellent and they are very helpful if you have questions regarding your order or how to use the item you have bought to its best advantage. I spent several hundred dollars last year on garden equipment, organic fertilizers and seeds. I received them all promptly. When one of the items was not in stock they called me and asked if I wanted the whole order to wait and be shipped together or to have a partial shipment. If I have had questions on the best product for a specific purpose they have always been helpful in providing suggestions from their vast experience. I will continue to use them and I recommend them to all my family and friends because of their outstanding customer service, knowledge and fine product selection.
On Dec 7, 2009, borged Thomasville, GA (Zone 8b) wrote:
I've ordered from PVFS several times over as many years and have always been satisfied with their product, prices and service. I generally order bulk cover crop seed and fertilizers and their shipping prices are reasonable.
On Sep 25, 2009, Spookycharles Langley, WA (Zone 8b) wrote:
I've placed several orders with Peaceful Valley Farm Supply over the last year or two. My latest order was placed several weeks ago for about 15 lbs of various cover crop seeds and a couple of pounds of shallots. Their shipping on heavy orders is very reasonable.
As with my previous orders, everything arrived safely and in a timely matter. Anytime I've had a question it has been promptly answered by customer service. The best company I've found for bulk cover crop seed.
Their website offered a deal--buy $100 of merchandise get a discount on a tumbling composter. When I tried to order merchandise on line the website prevented me; some of what I wanted then sold out. When I called to complain (and spoke to Ryan) they agreed to give me the composter discount even though my order without the out of stock items was well less than $100. Also, they offer free seeds for larger orders and I received 16 packets with my order. This was the number I would have qualified for only if I had purchased the out of stock items as well as the composter at full price.
I ordered 3 sunshine blueberry plants and an assortment of pheromone lures for my stone fruit orchard. All arrived in great shape and in the correct quantities. They even gave me some free seed packs of vegetable types that are hard to find!.. Their catalog is a treasure mine of information. They are clearly a specialist in tools for people and businesses who grow things.
So I like these guys and will do alot of business with them.
On Feb 8, 2009, dparsons01 Albuquerque, NM (Zone 7b) wrote:
These guys are great. I've ordered from them a few times and they ship things right away or let you know if it is not in stock and let you choose whether you want two shipments. They have an excellent assortment of organic ammendments as well as seeds, trees, tools, etc. They do bulk quantities and small quantities in most products.
What a wonderful experience I had ordering online. Their website is easy to navigate, and I like the "In Season Items" drop-down feature.
Order confirmation is also quite fast, and following up on my order is easy. Andrew G. Bergthold, is the gentleman who emailed me regarding shipping charges. Prompt to reply, and very pleasant on the phone to boot!
The fingerling potatoes are in perfect condition, and packaging was impeccable (and we're talking potatoes here).
I will definitely order from them again. Thank you!
I just want to add my comment of a great experience I had with this company. I had bought several hundred bare root strawberry plants and some blueberry plants from them three years ago. I typically buy from my local nursery for bare root strawberries but I wanted to start a bit early to plant this time as the weather and ground was in good condition. I've always liked strawberries in my landscape over the years mainly because it is a real fun crop for kids. When my kids, nieces and nephews were toddlers were just beginning to walk I'd have them help me find and pick the fruit. The smile on their faces as they helped were priceless. They are teens now but it is still a fun family tradition to go out in the yard to pick a bunch together for dessert. These were the best bare root strawberries I have ever seen with wonderful root growth almost a foot in length! They came in a timely manner and were packaged very well. They are still thriving three years later. I had a great experience buying from this company.
Peaceful Valley has a good selection of organic fertilizers and products (just about anything you would want), but their shipping can be expensive when you live in Florida (they are in CA.) Also, they are slow to ship in Spring. It took them 11 days to get around to shipping my order this month. They always say that they are very busy with Spring orders, but you would think they would anticipate this and get extra help (since it happens every year.) They are good with everything else, like billing and shipping (outside of Spring.)
I was looking for this new cherry tree that another company did not offer and found it at this company. While I was on their website, I found their selection and prices to be good, so I placed an order for about 10 bareroot fruit trees, and they threw in a few grape vines for free. They called once to confirm the order and another time to tell me that my 4 in 1 fruit tree is now a 5 in 1 tree. The order came in fine. I had a question on one of the trees, and the staff there answered my question nicely. The person I'd talked to was friendly.
We have ordered through Peaceful Valley for several years, why? because you can't beat the prices on organic vegetable seeds. These past few times orders have been seriously delayed and backlogged items take months!
When called about the last order I placed I was charged an extra $17 in shipping for backlogged items and their mistake. I left a few polite messages with their customer service rep and never received a reply. Seems like they've grown too big too fast. This year, I'm not ordering anything from them and have placed my $300+ order with other places.
On February 9th, 2008, arcosantiag changed the rating from negative to positive and added the following:
---Follow up to last e-mail: After posting this message I was contacted by a customer service rep who corrected that I had been charged an extra $7shippping for the order but because of the problems with the delay of the order and customer service she would refund me all the shipping costs.
I think this is very reasonable and am impressed with the company's willingness to correct a mistake. I've reconsidered and will probably order from them again.
On Jan 30, 2008, horseman_tanker Hawthorne, NV wrote:
Ordered some products from PVGS and was very happy as they answered all my questions, very courteous, patient. I am a rookie gardner and small business owner, so I know about customer service.Product arrived on time, good condition. Defintely will have my business for many years to come.
I have ordered from this company for two years, and have always had a good experience with the products they carry, their personnel, and their prices. I don't find their prices to be any higher than other catalogs/companies that have high ratings on Dave's Garden Watchdog forum. (Remember, sometimes you get what you pay for).
I am a very loyal customer to them and do not plan to change my company any time soon!