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|On May 26, 2015, heirloom_annie New Hartford, NY wrote:
Ordered a plant and asked for it to be shipped in April. April came and went and I didn't hear from the company, so I emailed them asking for status. They responded via email that the plant would ship in May. The date they provided came and went and no plant. So I phoned the company and was told they had lost all of their stock of this particular plant due to the harsh winter. While I understand things like this happen, I would've appreciated an email advising of such. Poor communication!
|On Jul 28, 2006, Tigernach Charlottesville, VA (Zone 7a) wrote:
I've ordered from them twice. Everything I ordered seemed to arrive promtly and in good condition; although I did have the impression that the orchids were wild collected, since they were not in a soil that they'd grow in.
On July 28th, 2006, Tigernach added the following:
They sent me a copy of the original order (they do well at responding quickly to questions and concerns) and it did indeed say four, but my mistake or not, I do still hope they implement an order confirmation process in the future since it is so easy to make mistakes on webforms.
|On May 15, 2005, bostonbound Boxford, MA wrote:
They say potted plants are the same size as bare root, which is true. Their potted are just bare root (divisions or collections) is a pot and not in any way established. I gave a neutral rather than a negative, because they do seem to survive.