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|On Feb 24, 2015, Stevea07 Florence, AL wrote:
I have ordered from them many, many times over nearly 10 years. I order the species listed as 'new' and get good germination rates. Other seeds not listed as 'new' can be months or years old. I have gotten 0% to 30% germination rate from them. Also, e-mail response has gotten much better over the years. A long time ago it would take 6 months, now I get a reply in one day.
|On Jan 22, 2015, paulobessa Porto,
Portugal (Zone 9a) wrote:
Posted on December 5, 2014, updated January 23, 2015
On December 5th, 2014, paulobessa changed the rating from neutral to positive and added the following:
Actually, from what I have ordered from them, it was just a fourth of the species that did not germinated. I appologize to have exagerated.
On a few species,there were no instructions available and also they never to me, in my multiple attempts to get that information from the.
Other than the communication problem, my review is mostly positive.
On January 22nd, 2015, paulobessa added the following:
- My first order with them, several months down the road:
Moringa hildebrandtii, most seeds germinated
Odontocarya perforata, no seed germinated
Abies pinsapo: no seed germinated
Athrotaxis laxifolia: no seed germinated
Cupressus dupreziana var. atlantica: only two seeds germinated
Pinus maximartinezii: all seeds germinated
Pinus torreyana: all seeds germinated
From a total of 7 species ordered, 3 have failed to germinate.
- A second order, several months down the road:
Aloe flexilifolia: most seeds germinated
Aloe peglerae: most seeds germinated
Adansonia suarezensis: no germination so far
Dendroseris micrantha, only one seed germinated
Matelea orthoneura: all seeds germinated
So, from an overall total of 12 species, 4 failed to germinate.
- 2 orders: all within 1-2 weeks in Europe. Prompt shipping.
- 4 emails sent: never a reply.
Will place a third order from them, and i will let you know how it goes
|On Jul 9, 2012, arissoekarno jakarta,
Posted on March 30, 2012, updated July 9, 2012
On March 30th, 2012, arissoekarno added the following:
Herr Tobias Spanner
I would not placed my posting without prior hearing experience from my friend in Massachussett- USA whose emails to you never been responded properly, without prior having experienced by my self from your respond, as well having read some negative feedback from this lovely forum. there are 3 fatal points which is from your side as stated #1 web site seeds trader. 1. your description is clear ; CC will be charged when seeds are shipped. 2. it is your message to me stated that the package would be sent within this week ( it was Feb 28 ) . 3. You have debited my CC more than the amount of order. It is just a small amount of $171 as a trial transaction , but really disappointed to the way you handle transaction properly as a leader of seed trader . Now about the end of march, none of message or seeds are arriving. I am long enough as member of Ebay and Alibaba on line marketing, none of my partner/seller ignored any message more than 3 days .. so How about you...?? how you will teach me a good manner while you never respond my message and the way you debited my CC more than it supposed to be , without seeds come up, or at least message accordingly..
well Herr Spanner, every civilized people want only to deal with civilized people also . so, I hope from this message you can realize how many people out there need your service, and hope you can also maintain your business get better a head... last but not least , I won't change my rating before I get what I want and my Right . Thank you
On July 9th, 2012, arissoekarno changed the rating from negative to positive and added the following:
dear Herr Tobias Spanner. continuing my article in this site, I would like to make clarification regarding my order. Once a time after 4 months no news from you , I tried to contact you and surprisingly you said have sent the seeds with the track numbers. it was July the 6th. then I trashed the track number on our postal service... It was indeed you have sent those 4 packages !! , So , why we had a problem here ?? the reason are : 1. You never informed me when shipping the packages. 2.no tracking number given and 3 . unfortunetly , I got no notification letter from our post office... ( this is rather weird ) .Shortly, I will make apologize to what happened here. and will give you then my positive rating... with a notes : please treat the customers with :
1.notification of shipping time . Meaning, the same time you
debited our CC
2. notification of tracking number
3. always be able to response incoming email from customers asap... it's your responsibility to reply customer asap to generate your professionality...maybe you need more administrators to handle the email and cases...
Finally, I thank you very much for your lovely packages.. and this will make customers feel peace of mind dealing again with you - RPS... regards - aris from Jakarta
On Jul 9, 2012, rarepalmseeds.com responded with:
"On Mar 12, 2012 6:06 PM, rarepalmseeds.com responded with:
On Apr 11, 2012 6:08 PM, rarepalmseeds.com added:
Dear Mr. Aris Soekarno,
|On Feb 9, 2012, egneto RIBEIRAO PRETO,
Posted on May 18, 2011, updated February 9, 2012
On February 9th, 2012, egneto changed the rating from negative to positive and added the following:
After a couple of weeks I was contacted by Heidi, who explained me about the delay and told me when the seeds were actually shipped.
I received all the seeds OK, and would like to change my rating do POSITIVE.
I do understand that some delays may happen, and we cannot control everything. I am also a very reasonable person, and the only reason I gave this negative review was because I have had no response from the company at the time.
I believe RAREPALMSEEDS.COM is a serious and trustworthy company. I will buy from them again.
Elio Galli Neto
|On Oct 17, 2011, AGoldberg hong kong,
Hong Kong wrote:
I ordered palm seeds from rarepalmseeds in Germany two years ago and had a very good experience.
|On Jan 24, 2011, DannyH Fort Pierce, FL wrote:
I am only a small order kind of guy but I have had no problems with them. Since I am no germinating expert I can't say anything about the quality of the seeds . I only know I had a good number of them sprout and since I do not sell plants I guess that is good enough for me.
|On Aug 31, 2010, anton1 Skokie, IL wrote:
My small order came fast in 2 weeks. All the palm seeds were in great condition and smelled fresh/healthy were not moldy. Palm seeds do not have a 100% germination rate as they are attacked by molds/mildews/bacteria/viruses during their long germination. Use Mr. Spanners baggie method with a high quality peat moss. Soak seeds in a disinfectant for 5/10 minutes before soaking in a 1 tsp liquid kelp per 32 oz for 24-72 hours. Disinfect/fungicide again 5/10 minutes then immediately plant and seal baggies/containers. I will report my success but can say any good seed given optimal conditions and time/care will grow wonderfully given this method.
|On Jul 24, 2009, researcher1 nadi,
The validity of my comments here about rarepalmseeds.com is that I have had ample opportunity to see them in action. I have worked in collaboration with many very large horticultural producers, some of the largest in the world and government agricultural/environmental projects in dealing with obtaining palm seeds from Mr. Spanner. Many of these clients are extremely demanding and they have the clout to be so because they have the economic resources and connections to get what they want. I have acted as an intermediary for these interests many times and have spoken with Mr. Spanner innumerable times regarding quality and service. To date I have been incredibly pleased by what I call his German stubborness for quality. It is very true that palm seeds are diverse in their natures, far too often I believe that people lack the expertise to even know what they are getting. Some seeds can sit bone dry for years and be resurrected from death just like any of the most resilient conventional seeds, others from wet tropical forests
|On Aug 11, 2007, porky007 Brookhaven, MS wrote:
My company is a small growing, retail, mail order and wholesale operation. We also are expanding into bananas and palms and have dealt with a number of seed companies in the EU and the US.
On September 14th, 2007, porky007 changed the rating from negative to positive and added the following:
After the orginal comments were posted I was quickly contacted by the company and things rapidly improved.
My intent is not to publicly criticize a company, but to simply have my order satisfactorily filled. In the end the results were accomplished.
On Aug 11, my order was received, the large box of seeds was very well packed. They appeared to be very clean and fresh. Also to the companies credit, they threw in a hundred additional seeds of a rare cold hardy palm that I did not request plus shipped the rather heavy box express mail which would have cut into their profit margin.
It appears that the original shipment was lost so that a replacement was necessary. Although all of the previous comments are accurate, most of the issues stated above are addressable and hopefully will help the company improve their future processes.
Although I was not happy with the way this order played out in the beginning, in the end my requirements were met so I therefore changed the rating to a positive rating (I don't believe in using a neutral rating just to sling mud at a company).
A lot of patience appears necessary with this company, but I will probably try to order from them again in the future due to the very diverse selction that they do offer. Although it will probably be in smaller bites.
On September 14th, 2007, porky007 added the following:
Date correction the additional comment above should have read Sep 11 and not Aug 11.
|On Sep 8, 2006, itllbeokay Mexia, TX wrote:
Have ordered seeds twice from this company. Both times the seeds have looked wonderfully fresh. Had great success with the washingtonias; limited with most others. But I am a beginner and was expecting it to be difficult.
On November 10th, 2006, itllbeokay added the following:
Here are my results after two months:
Sprouted - Cycas panzihuaensis (10 out of 10); Caryota maxima (9 out of 10); Sabal uresana (4 out of 10); Livistona nitida (3 out of 10); Nannorrhops silver (2 out of 10); Ceroxylon quindiuensis (2 out of 10); Ensete glaucum (2 out of 10); Trachycarpus latisectus (0 out of 10).
Total sprouted - 32 out of 80 or 40%. Am still hoping for more.
|On Apr 2, 2006, banananut Eureka, CA (Zone 9b) wrote:
Last year I ordered small packets. 3 packets of Ensete perrieri, and 1 packet of Musa cheesemanii. I had 100% of my Musa cheesemanii germinate, and none of my E.perrieri germinate. Since this is the first introduction of the new Ensete from Madigasgar it may need special germination temps, who the heck knows, but if takes 2 years to germinate then I'll still be happy. I've had R.hystrix take up to three years to germinate, and some can take longer! I never give up on seeds, although some of them have shorter viability than others, and I reccomend people research what ones those are and buy them fresh. Some palm and banana seeds are very tough to germinate.
On May 19th, 2007, banananut added the following:
I again ordered Ensete perrieri, but this time ordered 200 for 20 bucks. I received about 300+ seeds, most fresh looking, but they all looked viable inside. Still waiting for them to germinate, and I'll probally be one of the first in the world to get them to because no one I know of has got any to sprout yet.
I also ordered some Ensete superbum which seemed pretty easy as usuall to sprout.
I just wish they would get some more high elevation palm seeds from Bogata, Columbia- Ceryxlon, Gemonia weber, G.undata, C.linearis, and the other high elevation Genus'.
|On Jan 27, 2005, katherine88 New Tripoli, PA wrote:
By far, the best company for hard to find palm and banana seeds. seeds arrived quickly, were of excellent condition and had excellent germination! A+
|On Dec 15, 2004, gowron Athens, GA wrote:
I have ordered seeds from Rare Palm Seeds at least 6 different times since 2001. Seeds usually arrive promptly and the quality is excellent, I get germination rates that consistently exceed what is to be expected from each species. One shipment back in 2002 was lost in the mail and they replaced it at no cost. A very professional company that sells top quality (and hard to get) seeds.
|On Jun 11, 2004, jhurst Crosby, TX (Zone 9a) wrote:
I've ordered from these folks three times. Orders were in excess of one hundred dollars. All of the orders were recieved in a timely manner and I had a viability of better than seventy percent. Unfortunately the squirrels in my yard got most of my young palms. I recommend this vendor.
|On Apr 30, 2003, SEPalms wrote:
I have used this comp for lots of orders and will continue.it may take 4-6 weeks(germany to usa) to get seed (with import permit) but all species arrive at once and viability has been spectacular.had one order lost in mail for 2 mths and most lost viability ,I emailed tobias spanner which wasn't the first and he has always returned emails,He has guaranteed the order and will send replacement order as soon as they are to be offered again.And as far as price he is the cheapest i have found for rare palm seed.I reccommend this comp highly.Have ordered from several dealers and he's the best jason S FL
|On May 1, 2000, Jsinger wrote:
They advertise that they sell banana and other odd seeds. They're based in Germany; the person I dealt with, I believe, is British. I ordered seeds from them, paid for them by visa, and they were here within 10 days. Whether or not the seeds are viable, I can't say because Bismarckia take two or more months to germinate and I've just started these.