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|On Oct 2, 2013, silybear Praha,
Czech Republic wrote:
More orders from this seller.
On Oct 2, 2013, rarepalmseeds.com responded with:
"On Dec 3, 2013 3:57 PM, rarepalmseeds.com responded with:
I am sorry about your problem with this batch of Cycas. Next time you place an order, please make sure to mention this in the "comments" field and we will be happy to replace them."
|On Jun 30, 2013, NorthSC North, SC (Zone 8a) wrote:
Posted on June 30, 2013, updated June 30, 2013
On June 30th, 2013, NorthSC added the following:
P.S. I meant not "one of the seeds" but "one packet of the seeds, all 10 seeds in that particular packet of that particular palm genus germinated and grew up as something else. Not the right one. I was doing all that research in 3 years on the wrong batch of palms.
On Jun 30, 2013, rarepalmseeds.com responded with:
"On Dec 3, 2013 3:45 PM, rarepalmseeds.com responded with:
Thanks for your comments. I think it would be fair if you elaborated a bit on what you ordered and what came out of the seeds you received and how you determined that is was something else. Palms often look very different when young, compared to a mature plant.
|On Jan 10, 2012, franmor puebla,
Posted on October 30, 2008, updated January 10, 2012
On January 10th, 2012, franmor changed the rating from negative to neutral and added the following:
On february 2009 I finally received a compensation, new seeds in good condition, and an apologise of Mr. Spanner. That is why I'm changing my comment from negative to Neutral.
|On Aug 18, 2006, B1ZZYL1ZZY Javea,
Spain (Zone 10a) wrote:
My Order :
On Aug 18, 2006, rarepalmseeds.com responded with:
On Aug 19, 2006 9:06 AM, rarepalmseeds.com added:
Our apologies, we are aware that our communication is not always 100% efficient. We are trying to reply to every message, but sometimes we are simply overwhelmed with the amount of e-mails we receive (and that already excludes all the spam messages). We try to concentrate on getting out your orders. Please take into account that we are shipping out hundreds of orders a week, to nearly 150 countries around the world, all with different import regulations that require attention. We handle large quantities of perishable, difficult-to-handle and even more difficult to obtain palm seeds in a large variety that is second to none for good reason. Our website is the most popular palm site on the internet and naturally requires a lot of maintenance as we would like to keep it there and have the best information on palms available for everyone.
|On Jul 24, 2006, basilio Athens,
Greece (Zone 9b) wrote:
I ordered about seven different seed small packs from this company. My order arrived after 17-18 days, which I consider logical. I must say that ALL the packs contained more than 10 seeds, which is the quantity of the normal pack, and one even contained about 18 seeds (great). Now, after 2 months that I've placed my seeds in containers and with constant ambient heat between 22 - 35C, the results are the following :
On March 2nd, 2007, basilio changed the rating from positive to neutral and added the following:
My second attempt to purchase seeds from this company was not as a pleasant experience as the first one. I placed my order on 7th of January and after about 45 days it had not arrived yet. I emailed them asking for information on my order, but they never replied. I emailed them again a week later, but zero response. So I called them on the phone and the lady that answered told me that my order had been shipped but she wasn't sure when. She also said that the delay was probable due to Christmas' busy period, to which I replied that my order was placed AFTER Christmas and New Year's Day, so this could not be an excuse. When I told her that it was almost 2 months since I placed the order, she said that it must had been lost (!) and she added that they are going to replace it. So, after having spent two whole months waiting for the original order, I'm now waiting for the replacement, hoping that it won't take another two months to arrive FROM GERMANY TO GREECE (a mere two and a half hours flight!). They sure have a great collection of seeds, but if my order doesn't arrive within the next couple of weeks, I won't buy from them again and I'll have to reconsider my rating even more.
On March 21st, 2007, basilio added the following:
This is an update to my previous comment : Seeds finally arrived today, that is 2 and a half months after my original order. On the package, the postage date is 16 of March, so it left Germany just 5 days ago, although rarepalmseeds' claims to have shipped it on 21st of February...can it be? Well, whatever. Seeds came as ordered, they look ok and I must add that a pack of chambeyronia macrocarpa includes 15 seeds, all of them already germinated, which I find a welcome suprise, either they were sent to me germinated by purpose or they popped on the way to Greece (size of roots, though, indicates that they were probably sent germinated).
I won't change my rating for now (neutral) and, given their great catalogue, maybe I'll give them another try in the future. But I really hope their service improves (as well as their habit of never answering to customers, unless their comments are public).
On Jul 24, 2006, rarepalmseeds.com responded with:
On Mar 3, 2007 7:12 AM, rarepalmseeds.com added:
Your original order was shipped mid January, not an unfair delay. After your call, a replacement was shipped on Feb. 21st, which should arrive any day. Please blame any shortcomings beyond this on the Greek postal system."
|On Sep 1, 2005, elHoagie Altadena, CA (Zone 10a) wrote:
Only made one order to this company about 1 year ago. My germination rate exceeded/met expectations with all species. Downside was that it took about 2 months to receive my seeds.
|On Aug 10, 2005, amorning1 Islamorada, FL wrote:
OVERCHARGED ME. I ordered $100 worth of palm seeds and my CC was chgd $174.96 !!! I was expecting MAYBE $25 for phyto and MAYBE $15 for shipping global priority. I haven't got my seeds yet, but i'm terrified to think all that money.....down the drain.....If ....IF I get decent germination I might change my rating to Neutral. I will NEVER give out my CC number ever again! Man.....buying seeds is a gamble. You're gambling they will sprout.
On August 15th, 2005, amorning1 changed the rating from negative to neutral and added the following:
On August 16th, 2005, amorning1 added the following:
If I get good germination I will change the rating to positive, I'll let you know in about a month.