IMO, this is not a company that I want to deal with. I
feel that if this guy wants to have a violet business and
can't ship in winter, why don't he just close his site and
say that he only ships from June to October or whatever.
He takes money for the orders and then ships whenever
he wants to. I also don't think much of a vendor who
sells the "rare" plants on eBay and does not offer them
on his website to his loyal customers. Nice guy.......and he even got the "rarest" one for free in a trade....but hey,
he is making the big bucks selling it on eBay.
This person gets a well deserved negative feedback on this
forum and then has 5 of his friends post positive comments for him. He then goes to an African Violet forum and
rants and raves about this customer. The post was on that
board for a week. When the customer found his nasty post and responded to it, the post was pulled. Shame on that
African Violet forum. Too bad they can't be rated here too.
Buyer beware in dealing with this vendor.
On May 10, 2005, Travis' Violets responded with:
On May 11, 2005 11:01 AM, Travis' Violets added:
GET YOUR FACTS CORRECT!!!
You are showing your true colors!
I know who you are and where you live.
ISP ADDRESS SHOWS ON ALL COMPUTORS!!!!
On May 4, 2005, boilermaker2000 Gilbert, AZ wrote:
When buying from Travis, the communication regarding when the order would be shipped was very poor. First, an email was sent saying that he expected it to ship during a particular week. We heard nothing from him that week and emailed him inquiring about the order status. After three emails (which were sent directly to him, not through his website which he claimed was not working), he still did not respond. I finally called him on the phone and he said the weather had been bad. That would have been fine if he had sent a simple email letting us know. We requested our money back, and Travis granted that request, however he also insulted my husband in the process. He was extremely rude about it. We had been nothing less than civil to him during the entire process, even when we had to request the money back. We will never buy through that vendor again. The dispute was eventually resolved, which is to Travis' credit. He refunded the money promptly, even though he was insulting in the process.
On May 4th, 2005, boilermaker2000 added the following:
I actually do have a clue as to how violet orders are handled in the winter, as I have ordered from other people. Other vendors keep you updated on your order, and if given a planned shipping date (as Travis did), will let you know if the weather in their area is not conducive to shipping. A simple email that stated the weather was bad would have sufficed. After nearly month of emailing Travis with no response, my husband was ready to dispute the item with Paypal. This is where Travis feels he was called a "fraud." What would you do if someone were holding your money and not responding to any of your emails week after week after week? Our issue had nothing to do with the timing of the shipment. It was the lack of communication on Travis' part.On May 4, 2005, Travis' Violets responded with:
On May 4, 2005 12:45 PM, Travis' Violets added:
WOW!!! This person really dosnt have a CLUE to how violet orders are handled in the winter!
RUDE????? Well maybe after I was Reported as a FRAUD.