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On Jan 17, 2007, gandyman33 Saint Louis, MO wrote:
I have recently become a big fan of Amaryllis and have been seaching online high and low for the nice big rare bulbs. I found this site and the prices were outstanding. Unfortunately for me the bulbs I really wanted were sold out. Next year I'll be ready!!! As an afterthought I decided to buy some of the smaller Amaryllis Red Lion. At $2.00 a piece how could I go wrong? The bulbs arrrived immediately and looked great with the exception of two bulbs. The bulbs now have flower stalks and will soon bloom. I was so impressed with their performance I recently place another order. Excellent customer service and I highly recommend them to all.
On Nov 23, 2006, Nana3 Hanson, KY (Zone 6a) wrote:
One of my best bulb ordering experiences. The order arrived promptly and was packed with such care. The bulbs are firm and a nice size and the sale price was superb.
This company goes into my favorites for I will keep their url handy and order from them again.
I just rec'd my order of sale bulbs from Touch of Nature. I'm pleased with the size and quality, and quick shipment. I think the Ziva paperwhite bulbs are some of the biggest I've seen.
I have an interesting positive I think. My order did not go as planned and yet it was a positive experience.
The majority of my bulbs arrrived right on schedule and were beautiful healthy bulbs. However a note stated that the iris bulbs had not been shipped. I contacted Ingrid who explained they had not received them from the supplier but were expecting them in a few days- so sent my order and would ship asap. Well a few more days went by and still no word on the irises, Ingrid then said they had cancelled the order with the other supplier because they did not fulfill as promised and offered a replacement set of iris bulbs.
The replacements were very satisfactory and I approved the subsititution, she shipped my bulbs the next day.
What I found refreshingly positive was attitude. Not once did Ingrid duck my e mails, or cop and attitude or avoid answering me. This is CUSTOMER service at its finest. She patiently responded and kept me updated and did everything she could to make sure in the end I was satisfied.
I think that speaks highly of a company. Things dont always go as planned and we have to deal with disappointments. How we deal with them is shows our true colors.
I am waiting to see the show in spring, and planning on adding to it next year.
On April 24th, 2007, JimEP added the following:
Well spring has arrived. My bulbs are sprouting and blooming and I can hardly find a single bulb that didnt take or isnt coming up.
Every time i go outside, it brightens my day to see the new blooms.
Thank you for a pleasant experience and quality bulbs.
Exceptional customer service !!! Highly recommend this company to everyone !!! I have been searching for a particular variety of tulip bulb which was hard to find, Touch Of Nature was able to find it for me. They really went out of their way for me. May I also add, they are sooo pleasant to speak to over the phone. A ++
excellent service. i ordered a group of fall bulbs, and they were at my door two days later! i emailed them regarding some specific planting instructions, and they got back to me right away with answers to my questions. highly recommended!
On Sep 7, 2006, jestelleoan Tyler, TX (Zone 8a) wrote:
I have ordered many times from this company and have always been very please with my order. I belive the prices are very good and the size excellent. I will order often. Joan
On Aug 7, 2006, debi_z Springfield, MA (Zone 6a) wrote:
AAA+++ i order from touch of nature, or its effiliate eflowergarden.com once a year. i've never been disappointed. i have always felt i've gotten what i have paid for and in most cases more.
i can be a tough consumer, only in that i want what i pay for, and will not hesitate to contact a company if i do not receive it. bert and ingred never fail to live up to my expectations of a well run company.
i have repeatedly recommended this company to others, without a doubt in my mind, that they would fulfill my praise and expectations.
no person or company is perfect in this world, but bert and ingred sure come close. any mistake brought to there attention will be remedied to your satisfaction.
thank you bert and ingred for making my garden beds look beautiful.
sincerely,
debi z
I am very happy with my purchase from Touch of Nature. I got some spider lily bulbs and tuberose bulbs. They are of top quality and now we are really enjoying the bloom ! Service was excellent !
On Aug 1, 2006, aanrguy Port Saint Lucie, FL (Zone 9b) wrote:
I must agree with tj0504 BIGGER would be BETTER.A friend and i had placed an order together and everything came quickly as ordered.It really is people that make the difference.
Nudist
Ditto to each and every comment here. The quality of their bulbs are excellent. The customer service is excellent. Their shipping charges are fair to good and arrive to my neighboring state within a day.
The only negative is that their selection is limited. Were it larger, this would be the only place I shop for bulbs.
I initially ordered tuberose from them. Each and every other tuberose I've received from other companies has arrived as a moderate sized, single bulb. TON's were monsters.
With the number of bulbs I order, I expect a few casualties. 100% of TON's came up and are doing very well. Even the "specials" were far above their competitors in quality, which I found amazing. They too are thriving at a 100% sprout rate.
I have recommended this site to quite a few of my gardening friends and will continue to do so.
We completed a fundraiser using Touch of Nature. From the beginning, the company showed the utmost attention to customer care. Everything was well-organized and we received beautiful brochures and detailed instructions to assist us in our effort. The company communicated efficiently with us during and after the effort. Orders were shipped quickly and accurately. We received a full 55% in profit which is amazing in the fundraising arena. Most companies offer 30-50% in profit. When the plants arrived, they were packaged adequately, in great condition, and of excellent quality. We had no complaints from the parents of 550 students following the fundraiser.
The fundraiser could not have been more successful and we truly appreciate the level of professionalism and attention provided by Touch of Nature. This is a hard-working company who values happy customers. I would recommend Touch of Nature to anyone buying individually or as a group. And it certainly beats selling chocolate bars!
On May 3, 2006, iethoughts Jeffersonville, IN wrote:
Excellent service, informative, website is easy to use, customer service is fantastic, and lovely plants. I ordered daylilies, they arrived quickly, packed with care, the plants were healthy and beautiful. Very reasonable prices too. I have planted them. They are already growing and have new leaves.
I would recommend Touch of Nature to anyone who wants exceptional plants and excellent service.
On May 2, 2006, Newjaxlady Jacksonville, FL wrote:
I recently ordered white agapanthus from Touch of Nature and they arrived very quickly, and in great condition. Now, after only a few weeks in the ground, the bulbs have sprouted and are growing very nicely, ALL of them. Dealing with Touch of Nature was a very positive experience which I have not always gotten from other online companies. I intend to order more bulbs from this company since they carry such a variety, many of which I could not find elsewhere. I have recommended Touch of Nature to others and will continue to do so.
I was very satisfied with A Touch of Nature's prices and shipping rates. I order daylillies and they are all doing well. They also shipped very quickly. I will definitely order again from them in the future.
On Apr 16, 2006, lafko06 Brimfield, MA (Zone 5a) wrote:
I received my liatris bulbs a couple of days ago and they are big and super healthy. This part of my order came via Federal Express and I will update when I receive the rest of my order which was sent post.
On May 2nd, 2006, lafko06 added the following:
Wow! Talk about outstanding customer service! I just received an e-mail from Ingrid checking to make sure I was happy with both parts of my order. The answer is yes, yes, yes!!! I had a very hard time finding pure orange gladiola bulbs and I got 50 here and they are super healthy, big and I can hardly wait to see them flower.
I have been looking for Sprekelia bulbs all over the net and this is the only site I found them. I ordered these bulbs and according to their tracking link I had "received" the order, but I had not receive it. I emailed back to Ingrid Bagwell of Touch of Nature, Inc. about the shipping problem and she found the problem and re-sent my order. The order arrived a week later and the bulbs were of EXECELLENT quality! I will order from them again.
Nice sight, large selection of bulbs,good prices.Excellent communication,items delivered as scheduled. Top quality bulbs that were well packaged.Overall experience was excellent.
My order for tuberose's was processed quickly and delivery was fast. The service was friendly and the tuberose's are healhy. Their prices are excellant!
On Mar 23, 2006, gedgar Mobile, AL (Zone 8a) wrote:
I ordered some glads and daylilies with a requested delivery date of 3/15/06. The company emailed to say there would be a slight delay, which I really appreciated. Once the shipment was mailed, they emailed again to tell me it was on the way. The daylilies are already trying to grow so I got them in the ground yesterday. I'll plant the glads this weekend. A very nice business transaction.
On Mar 21, 2006, Reagansheart Charlotte, NC wrote:
Dealing with Bert and Ingrid was a delight. They were did not pressure you into doing this fundraiser, just gave you information to make a good decision. We we doing the fundraiser for an infant who recieved a heart transplant. We only had three people who sold anything at all. We sold about 115 package and made over 400.00 for the families medical bills. We were missing no bulbs when our shipment came in. Everything was correct. Great fundraiser and cannot wait to do this again. We will defiantly use them again in the future. Great job TOUCH OF NATURE!!!!
I am a teacher who sits on our schools PTO and basically ran our spring fund raiser. I found touch of nature on line along with about a zillion other similar services. I ordered some brochures for our PTO to look at and hands down they had the most complete package -- Easy to see, easy for small children to sell, inexpensive, and understandable. We thought we would go for it, we had never done something like this and figured we would sell about $2,000. In the end we sold more than $5,500. The shipment was almost perfect (only 3/200 pkgs missing) WOW!!! The bulbs were really top notch, they were bulbs that I would expect to purchase from a local garden center!
As a fund raiser we exceeded our goal by more than half, Bert and Ingrid were great, I would shop there site for gardening supplies, anytime I needed something - school related or not.
This is a great company to work for, the profit was outstanding - USE THEM FOR YOUR NEXT FUND RAISER!!!
On Mar 20, 2006, Posiesforponies North Branch, MI wrote:
I fell like I have A Uncle In the the Flower Business.
Ingrid and Bert will treet you like family.
You cant go wrong Touch of Nature
Geat Every thing and this is my 2nd Year
Mary from Personal Ponies
Mr. bert is really nice, good price and "friendly" customer service. I can't wait for my order arrives.
On April 6th, 2006, meilei changed the rating from positive to neutral and added the following:
receive my order on schedule(06 Apr). Daylilies are big division and healthy. good deal for that discount price. but the hosta plants are 1 eye division , not very impressive, guess that's what I pay for. ($5 for one) and also short of one plant. It says " not all patriot survived the winter" in the invoice. so they deduct the total amount. But they are still selling it in the website. it doesn't look like they are out of stock, huh??
On Mar 7, 2006, trackinsand mid central, FL (Zone 9a) wrote:
i ordered dwarf Lucifer Cannas recently and they were a great company to do business with, very friendly and personable and the rhizomes were beautiful. some of them are starting to come up now so i'm sure i won't be disappointed.
On Mar 7, 2006, alicewho North Augusta, SC (Zone 8a) wrote:
I ordered from Touch of Nature a couple of times last fall, taking advantage of their sale prices. I was happy with everything I received from them and would certainly buy from them again in the future.
On Dec 9, 2005, elyseettinger Rhinebeck, NY wrote:
Ordered 60 forcing vases and received them quickly and at a very good price. Very friendly and helpful service (called to inquire about quantity and placed order on phone). Would definitely recommend to other gardeners!
Touch of Nature handled our fall fundraiser for our small Montessori School. We are extremely pleased. The bulbs were beautifully packaged with planting instructions for the buyers. Furthermore, Touch of Nature's prices were reasonable, and they supplied colorful sales brochures at no extra charge. We intend to make this fundraiser with Touch of Nature a biannual event. Thank you.
Michelle Ossmann
Co- President, Highlands Montessori Parent Group
Atlanta, GA
On Dec 6, 2005, nevadagdn Sparks, NV (Zone 7a) wrote:
Good service, good selection, good prices and good quality. I'm out of imagination tonight, or I'd think of something more expressive to write. I'll be a repeat customer.
On December 12th, 2005, nevadagdn added the following:
Now that I've planted everything, I could make the following "complaint". I suspect that they sent me a lot MORE than 100 crocuses per pack, and a lot more than 100 Chionodoxa per pack. Accurate counts or not, I felt compelled to plant every last one of them. Come to think of it, there were more than 10 daffodils in my 10-daffodil bag, as well... And now I'm paying for the generosity--I hurt ALL OVER! Perhaps Touch of Nature should include a little packet of Aleve with every order? :-)
Just received my third order. As previously, excellent product, great value, and very prompt delivery. I especially like the "heads up " email telling you when your bulbs will be delivered.
This is my second purchase from this company. The bulbs were large and healthy. I am very pleased with the quality, the price and the quick delivery.
On January 12th, 2008, veejay added the following:
This winter I made three purchases from the end-of-season vendors' specials and was very pleased with the products I received. A couple of days after having placed the first order, I decided to order again and they combined the orders for shipping (without my requesting it) which saved me money.
After planting everything I had purchased, I decided to buy more bulbs for forcing, but by the time I got around to it, it was past December 31st, which the site indicated was the cut-off date. I took a chance and sent an email asking if they still had any for sale; which Bert answered quickly and Ingrid sent my order immediately; I had it in a couple of days, and when I opened the package, I found 100 FREE tulip bulbs! Thank you! These people are great! They have always responded very quickly to my emails asking for gardening help too.On November 12th, 2008, veejay added the following:
I purchased items from last year's vendor sale and everything performed wonderfully. Some of the bulbs I bought were for a narrow strip of ground owned by the city and woefully neglected....nothing but weeds was growing there. For only $25 we had a succession of daffodils, tulips and Dutch Irises which went on for about three months. I couldn't afford to spend a lot of money, but because the vendor's specials are such a spectacular bargain, I was able to buy a lot of bulbs and what was an eyesore became a thing of beauty.
I just bought alliums and was pleased with how large and healthy the bulbs are. Thanks!
On Nov 23, 2005, Jacquelinetulip Buffalo, NY wrote:
Congenial people! Great service! Healthy bulbs. Excellent prices I found that I could squeeze in a few more bulbs in my garden, so I went internet shopping. I stumbled upon Touch of Nature and placed my order at the very last possible moment before the end of Fall Planting season. I look forward to Spring bloom. I will order from Touch of Nature again this coming Spring.
On Nov 22, 2005, patwood Lake Hopatcong, NJ wrote:
I ordered tulip and crocus sativus bulbs from their fall specials. The bulbs were big and healthy; however, the crocus had already started to sprout, and several of the sprouts were broken off during shipment. Hopefully, that won't affect the flowering too much.
I have ordered from Touch of Nature many, many times. The bulbs are always top-rate, the prices are very very good, the shipping is prompt, and the plants look great. Watch for their specials, bulk deals, and end-of-season sales. Unlike some companies, you won't get half-dead, shriveled up things you have to baby.
On Nov 9, 2005, dpratt1957 Windham, ME (Zone 4b) wrote:
Fantastic, by far the best site I've found yet. I found them by doing a Google search for Forcing Vases and I ended up buying a vases,bulbs, and a bulb drill. Great items and prices and Bert & Ingrid are the epitomy of customer service. They are assured of my continued business and I think you are making a grave mistake if you don't give them yours:)
Dave
