I have been a customer of Joy Creek for over 10 years now. Their plants are healthy and they are a "joy" to work with. I have traveled over 3 hours to go shopping at their nursery in the spring as well as use their mail order service. When I travel to Portland, I try to make time to visit them. Their well-grown clematis and hardy fuchsia selections (and other plants) are fantastic! If you are in the area, be sure to visit their beautiful gardens.
The five Dianthus Simulans I ordered arrived in excellent condition. They're still doing well despite our heat wave and drought conditions, and have gotten comments from the postman to the landscaper. Thank you for such healthy, unusual and attractive little plants!
Wanted to try something unusual, so chose arisaema tortuosum, since it is from Himalayas, and we are in the Front Range. Thought there'd be some similarity in wintering, etc. Arrived dormant, very well packed for shipping. Called for planting instructions, got enthusiastic response including habitat information which surprisingly varied greatly from our climate's norm, and suggestions for compensation so we could enjoy our new plant and give it a happy home. Also referenced their informational website for further data. The plant shot up like a jet! Testimony to a very healthy and vital root. Surprising and delighting even the postman, as we all watched it morph over a few weeks during this Spring. A 'Wow' experience, and I feel confident what to do to secure its safety and health overwintering. Thank you for a great service, education, and super plant!
I ordered 5 clematis vines, all arrived in good condition and had very large root systems. They are growing well and sending up new shoots. They only charge for shipping what they get charged (which is great) - they do warn customers that it can be expensive - it was almost half the cost of the plants. Again - not their fault. Good honest company with great plants.
On Jun 7, 2012, kentstar Ravenna, OH (Zone 5b) wrote:
Posted on September 25, 2011, updated June 7, 2012
Posted on April 10, 2011, updated September 25, 2011
Posted on July 21, 2010, updated April 10, 2011
I had read some great things about Joy Creek and thought I'd try them. I had ordered a Sweet Autumn Clematis from another place last year and it looks nothing like it! I probably got the easily confused with virginiana. So, I bought one terniflora clematis (Sweet Autumn clematis) at Joy Creek and all I can say about the plant is Wow! It is the largest paniculata clematis I have ever seen in a pot! :) And, definitely looks like a terniflora clematis and not the virginiana.
Quick shipping, and healthy plant! Thankyou!
On April 10th, 2011, kentstar added the following:
Madame Julia Correvon clematis came just as expected and chock full of nice big roots! Thankyou again! You guys are the best!On September 25th, 2011, kentstar added the following:
An update on my Sweet Autumn clematis and Madame Julia Correvon...
Sweet Autumn did NOT disappoint! Awesome, it grew about 30 ft in the one season it's been in the ground! Beautiful and very vigorous! The flowers had a honey-like fragrance too :) Thankyou!
Madame Julia Correvon did not disappoint either! I have her in a whiskey barrel with a smaller umbrella trellis for this season and she climbed up the trellis and back over somewhat, but her blooms were awesome! True to form and color, and she did very well for her first season with me.
Best place to buy clematis thus far! On June 7th, 2012, kentstar added the following:
Best site for clematis in the country! I bought Huldine and Etoile Violette clematis and both are doing exceptionally well! Large rootsystems (thick roots that I had to untangle they were so large!) :) They both are growing very well in their spots now! I am keeping them pinched back for now until they can establish their root systems, but they just want to keep going up, up, up! :)
Awesome company, quick and accurate shipping, as well as great clems. Need I say more!
I ordered several varieties of lavender from Joy Creek late last year. The plants came in a very timely fashion and I was very happy with them. One of them didn't make it, and they replaced quickly. Can't go wrong with these people.
I ordered a Rhapsody clematis from Joy Creek last fall, and was extremely impressed with the quality of the root growth and with the overall vigor of the plant they sent, and as well by the knowledge and courtesy of their staff. The growth this plant has shown already this spring is outstanding!
Posted on March 28, 2012, updated March 29, 2012
I ordered 2 Diana Hibiscuses from Joy Creek Nursery and paid $10.50 for each plus $4.00 handling plus shipping. For $33.00 I received plants that were 2 inches tall!!! I measured them. They don't tell you what size plants you are to receive so I was very surprised and unhappy.
On March 29th, 2012, Annetten changed the rating from negative to positive and added the following:
Mike from Joy Creek Nursery has emailed me with an apology for the size of the Hibiscus Diana plants that were sent to me. He said they will refund the money paid, plus shipping and handling fees. I am impressed that the customer service for this company is so wonderful. I would probably order from them again.
On Feb 29, 2012, crazy_for_abies Fresno, CA wrote:
Ordered six plants from Joy Creek because they had dianthus simulans that is very hard to find. Every plant I ordered arrived on the day I requested and were well packaged and in good condition. The prices were very fair as well. I recommend this nursery.
On Jun 2, 2011, k2cedarcity Dayton, NV (Zone 5b) wrote:
Plants and customer service beyond compare. Packing was excellent. I had one plant that I emailed Connie about and she responded with an almost immediate response. They stand behind their product and should be in the Top 30!
On Apr 14, 2011, mad4roses Georgetown, TX (Zone 8a) wrote:
Received healthy, bushy plants with good roots. The plants were packed perfectly into the box so they didn't budge during shipping and no one lost any foliage. They called when the plants were ready to ship to make sure I was ok with the shipping charges and to inform me that I could go with USPS if I wanted to save a few dollars. That was very considerate of them, even though I did go with UPS as it is has been quite warm here and I didn't want to risk a delay in delivery. I would definitely order from them again without hesitation.
On Apr 1, 2011, TxGrandviewCN Grandview, TX (Zone 8b) wrote:
Best clematis ever shipped to me! One gallon plant, roots roots roots. Packaging was perfect, plant arrived a though they hand delivered it themselves. I'll be telling 10 friends who will 10 ten friends ... Shipping and handling a little high but after receiving the plant it was well worth it.
I have ordered from Joy Creek for years and always love their plants. The size is good and they're always healthy. I've had them contact me to say a plant I wanted wasn't doing well that year or seemed sketchy and to ask if I wanted to cancel. Not many companies do that in my experience. Ramona is the most helpful person ever and always remembers me. When I go to Oregon, I sometimes get to stop off at the nursery and it's beautiful.
On Jun 15, 2010, Samtpfote Gresham, OR (Zone 8a) wrote:
I stumbled across this nursery while searching for hardy fuchsia's with double flowers. I could not find them in any of my surounding nurseries. Since I live in Gresham (OR) I was debating if I should order online or drive (since it is an 80 miles round trip). I decided to drive and I am glad I did. This is a beautiful nursery. The staff was very helpful and friendly and caring for their customers. Not like other nurseries where I had to run around for 15 minutes to find somebody to help me and even then they had no clue about their own flowers.
Now I finally have my Double Otto, Annabel, Lena Dalton and Yonder Blue. And I also found another favorite of mine "Toad Lilies"!!!!!
Seeing how they operate their nursery I would definitly feel comfortable ordering online as well.
Thank you Joy Creek Nursery
On May 5, 2010, omasuziq Greensboro, NC (Zone 7a) wrote:
I had not ordered from Joy Creek before but they had both the Knautia and Penstemon varieties I wanted. Shame on me for not having read more closely about their shipping policy. The plants arrived out of their pots with roots in plastics bags (to reduce shipping costs/recycling) but all did well once moved to peat pots awaiting final planting. And are now doing well in the garden. I recommend this firm.
On Aug 4, 2009, Sharkey Marianna, FL (Zone 8b) wrote:
Several weeks ago, I ordered two clematis vines from Joy Creek. I was so pleased with every aspect of my experience with them that I ordered two more to arrive this week. The root systems on the vines were awesome, the entire staff I spoke with were extremely friendly and knowledgable, and the service was fantastic. Maurice took a lot of time on the phone with me in answering all of my questions relating to planting the vines. He even suggested varieties that might do well in my area. I will definitely order from them again in the future.
On Aug 1, 2009, stormyla Norristown, PA (Zone 6b) wrote:
I ordered a dozen plants from this nursery this spring. The website was easy to use. The communications were great. The plants arrived in a very reasonable amount of time. The plants were very carefully packaged and clearly labeled. The plants were healthy and all but one are doing very well. I also found the shipping costs to be very low. Would definitely order from them again.
So happy to of found this company. Ordered several different plants I couldn't locate elsewhere. Plants are exceptional, packing was wonderful. They are thriving in their new home. I will definitely keep this company on my favorites!
On Jun 3, 2009, Herbalgal Monroe, VA (Zone 7b) wrote:
I just recently received my order of hardy fuschias from Joy Creek and they are beautiful. Some are in bloom already! They were out of stock on a couple I ordered, but it is late in the season and what I got are wonderful. I will definitely order from them again. Thanks Joy Creek!! Herbalgal
On Apr 30, 2009, Bec_No_Va DC metro, VA (Zone 7a) wrote:
A very positive experience, ordered 6 Clematis from them that I couldn't find anywhere else (alas one wasn't in stock) - and wowser, the sizes are fantastic! I called right before they were shipping the original order for an add-on, great customer service and very helpful!
On Apr 7, 2009, loveblossoms CA United States (Zone 8b) wrote:
All I can say is "SUPER!" Joy Creek Nursery cares about quality service and their customers. Maurice went above and beyond to locate a very rare and difficult to find plant item I was looking for and I couldn't have been more delighted with his attention to detail and professionalism. My first order of plants arrived damaged, however, once I contacted him to alert him of the problem he promptly replaced my plant order with new, healthy and expertly packaged plants. Beautiful! Thanks, Maurice! If you are seeking a highly caring and integral retail nursery that prides itself on exceptional customer service and plants, I highly recommend Joy Creek Nursery.
On Apr 15, 2008, nevadagdn Sparks, NV (Zone 7a) wrote:
Good selection, nice healthy plants, good communication. My only complaint: They offer too many things I want. I had to spend several hours with the catalog deciding. Oh, if everything in life were that difficult!
On Apr 14, 2008, plantenthusiast Montreal, QC (Zone 5a) wrote:
It was a pleasure dealing with Joy Creek Nursery. I ordered from Canada, and they were very accommodating, keeping me well informed about the necessary phytosanitary certificate and costs, as well as shipping. They were very helpful in answering my questions.
I purchased two clematis and they arrived in 1 gal pots in nice shape. I planted them and they have since done very well indeed. What a fantastic selection, especially Clematis. Easy online ordering and catalogue.
I have read reviews about this company before ordering and I must say, I have to rate them positive. Just received my order today, 4/26/07, and the plants were not only packaged superb, but the plants I ordered were phenominal. They arrived in nice size containers and all three looked so healthy that I could tell what the heck each thing was. Some mail order companies have to mark the plant for me to figure out what I ordered.
I don't like this company's policy of adding the shipping cost when plants are mailed, instead of in the initial order cost, but I am willing to put up with that inconvenice as long as the company continues to send great plants. I am looking at the catalog as we speak to place more orders!
On August 31st, 2007, Debbio added the following:
I am in zone 7 and was landscaping a client's garden. I some time have to result to mail ordering to obtain plants that are difficult to obtain in my area. I had ordered from Joy Creek before and was always pleased with their selection of plants, as well as the size the company sent their their customers.
I ordered four Hakonechloa macra, 'Aureola'. It planted in my client's landscaping. One grass did not look like the Aureola, but we thought we would try to make it work. When the grasses became a little larger, my client was not pleased with the obvious difference, I assured her I would contact the company.
Connie at Joy Creek was accommodating and so willing to help. They immediately sent me a replacement without any hesitation. When we received it and were pleased with condition and size. I can not say enough about this company, but grrrrrreat customer service and woooonderful plants. I read some comments where patrons felt the plants were a little expensive. Remember, you get what you pay for. They get a AAAA++++ in my book and they have two customers for life!!
This company sends very nice quality plants for the price charged. The Euonymus 'Blondy' were larger than expected in quart size pots (wrapped in plastic) and the Fuchsias were individually staked and carefully wrapped and packaged. The shipping charges were considerable however (44% of the plant total!) but the 11 plants ordered averaged about $10.75 each including shipping to Northern New England.
On Mar 26, 2007, Redtootsiepop Livermore, CA (Zone 9b) wrote:
I just ordered for the first time - the plants are really top notch and were packaged beautifully. They even sent an email to see if I wanted to come pick them up (I'm fairly close) and save on shipping, I thought that was very thoughtful. However, I did have them shipped and they are no worse the wear for it. Definitely order from again !!
On March 1, Joy Creek sent me the most beautiful plants. The ten clumps of Acorus calamus were huge! I potted them into trade gallon containers, and the roots will completely fill the pot in a couple of weeks. I also ordered some Carex and some Salvia which were plump and healthy and have really taken off.
On Jan 18, 2007, plantaholic2 N Middlesex County, MA (Zone 5a) wrote:
I ordered 4 clematis last year from them and I was very impressed. It was great to see a pot that was full of roots and a nicely matured plant in good condition. Many other clematis suppliers send seedlings and a lot of dirt.
I did not like that you do not get to see the shipping charges until the order ships.
Also could use more pictures on the web site and the printed catalog. Navigation on the website could be better. Its more effort to order from them and is not conducive to impulse buying (my favorite kind!)
Great experience. I ordered 2 Sambucus Racemosa "Sutherland Gold" and they are small but healthy. The clems I got also arrived looking great (Odoribe, Venosa Violacea, Arabella). Friendly people who know a lot about plants, the plants look great and very reliable.
I ordered a couple dozen plants from Joy Creek. They were received on time as promised. The plants were really wonderful and well packed. They seemed to have little difficulty establishing in my garden, hundreds of miles away from their nursery. I also had the opportunity to visit the nursery. What a delight. The display gardens are an inspiration. I'd order from them again.
On Aug 2, 2006, wagneramy Santa Cruz, CA (Zone 9a) wrote:
I ordered 5 perennials and 1 rose. My ordered was processed quickly and my plants arrived in a couple of days. The plants were of good size and very healthy. Each plant came in a lg. band which was wrapped in saran and newspaper. Not a leaf out of place! I would surely order from Joy Creek again.
On Jun 7, 2006, buzzbee Baltimore, MD (Zone 7a) wrote:
They have a fabulous collection of plants, I don't think I've ever seen more types of clematis in one catalog. I ordered two lavender plants from them, arrived well packed and in good shape. They kept me well updated with both estimated and actual delivery date, and I'll be buying from them again.