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|On Apr 17, 2010, bknight Hanover, PA wrote:
I planted my plugs very late last summer ('09) in a very bad, rocky area of my lawn that has never grown anything but weeds. It was late in the season and our Fall in PA was very wet so I did not hold out much hope. But now in Mid-April ('10) I am so pleased that all of my plugs are greening up and looking healthy and are spreading. It took some sweat equity to get the plugs in, but I am very happy with the results and plan to put some more in this Spring. I had a very nice experience with the folks at Zoysia, they were very helpful and knowledgeble.
|On Apr 15, 2010, flasawdust Panama City, FL wrote:
I ordered 1600 "plugs" and received 11 pieces of brown sod. The sod I received was not scored and I can not imagine that anyone could get 150 plugs from one of those pieces of sod. I tried to cut it and got 24 (4x6) usable pieces from one. This grass was so dry and dead looking that I just put the entire order in a raised sprinkled flower bed and I will monitor it from there. I called the company and was told, "what I received was what I ordered, read the order form!" I will dispute this sale with my credit card company and refuse to pay for this garbage. I will "advertise " for these people all I can.
On Apr 15, 2010, Zoysia Farm Nurseries responded with:
"On Apr 16, 2010 11:05 AM, Zoysia Farm Nurseries responded with:
Amazoy zoysia is really like no other grass. It is amazingly resilient. What appears to be “so dry and dead looking” is just Amazoy in its dormant state. It will bounce back and grow once properly planted and watered. Just give it a chance.
|On Apr 9, 2010, westons West Chester, OH wrote:
I ordered Amazoy plugs to try something different than the constant seeding, cutting, fertilizing and watering requried to have a nice lawn. I've always had problems growing quality grass in my front yard with lots of crab and Kentucky 31 being dominant. I'm trying Amazoy as an alternative to killing the front lawn and reseeding the whole thing and then being like neighbors and spending thousands of dollars over a lifetime to have a nice lawn. I'm a big fan of the long term solution. I decided to just buy four pieces of the sod and do my worst area where nothing other than Kentucky 31 seems to survive. The plugs were shipped at the perfect time for me to install them. I was surprised at how well the plug tool worked and how fast that made installation. I found that it was best to punch out about 100 holes at a time and then cut one piece of sod at a time into1 inch strips and then cut the plugs off the strip one at a time and drop them into the holes. This method kept the plugs moist for the longest period of time before installing. Kitchen scissors worked well for cutting the plugs from the sod. Some pieces of the sod did not have much dirt for the roots so I added a small amount of good topsoil in with them when I planted them in the hole so that the root would stay moist once planted. Honestly I was amazed at how easy this was after reading all the disaster stories in here. I chuckled thinking about it while doing the work. It boils down to how crafty of a person you are along with how much common sense you have and how well you work with your hands. The hole punch worked great if you gave if a fast stomp and twist. If you have a grinding wheel try sharpening the edges a bit too. Being a machinist and engineer know how comes natural so this was a simple task. I suppose the ceo or banker types who spend life at desk may have a difficult time with a task like this that requires a little hands on know how and ingenuity. America is no longer a nation of hands on know how so the fact that so many could struggle with such a simple task is no surprise. Here in America we know how to turn things on and write essays that sound like poetry with manual task being challenging for the majority. For those who struggle with manual task I would suggest hiring a good working person to do the installation. I'm sure the average Mexican landscaper could figure this out. My plugs were brown with some green on arrival which was fine since they blended in beautifully with the area of grass that I planted them in. From the looks of it the main objective of the installation is to plant roots. If you are expecting an amazing yard a few weeks later forget it. I also think it is wise to not go crazy and buy too much since there is a shelf life on the roots and my rate of installation with things going well was about 200 plugs per hour. If you buy thousands you may either run out of time or have half of your plugs die before you plant them. In all I spent 2 hours installing 400 plugs. I'm going to wait a few months and see how things go before buying more. I'm not expecting a new lawn in just a few months but to see the growth advertised. If I see progress then I will probably order 400 more and do another area. I rate this positive so far based on the fact that for me installation was as easy as advertised in the quick video with the plug tool being extremely helpful.
|On Sep 18, 2009, forgetgrass Westlake Village, CA wrote:
I saw the add for this amazing grass in an airplane magazine and thought this was the perfect solution to a problem I had. I ordered my plugs in early June, specifically I paid for 1000 plus I received many extras they gave me as the promotion. At the time I did not realize that they harvested only periodically so I was lucky that I did get the order sooner than later otherwise it could have been some wait. When they arrived UPS dropped them off at my residence and they probably stayed there for 5-6 hours roasting in the hot California weather. When I got home I saw and opened immediately, and read the instructions. Most of the boxes the grass was showing signs of distress and the color was brown as the instructions predicted. I wet them all down set up some lights and got to work with my son drilling the holes to plant them that night. We did this throughout the evening and then decided to put the rest in the next day which required taking time off from work. I thought I would have enough to put 2 two plugs per foot, but we came up short and had to spread the plugs out over a larger area. Once that was done and I was hopeful that everything would work out. The plugs were very coarse woodsy looking with a few green sprouts. I installed a new irrigation timer before the grass came and set it up exactly per the instructions to the minute for watering directed in the instructions. I even checked the flow rate to see how much water they were getting by putting soup cans around the yard. This initial cycle went on for a couple weeks and I noticed that the weeds seemed to be taking over instead of grass growing. I sent an email to the farm and they told me I could be watering too much, even though I gave them the schedule and our average temperatures had been in the high 80’s and low 90’s. They also recommended that I use a broad leaf weed killer on the weeds. I cut the water back by 25% and used the weed killer, exactly per the instructions. It never got better and the plugs always looked like they were ready to sprout but at the same time seemed dormant. Then our city made water rationing and I cut back again to mandated three times a week, this was less than 5 minutes per day. Now it has been months and the only thing alive is the marathon grass on the edges and the weeds. I am disappointed in the product, felt I did everything by the book but considering the result I had, it was a waste of money, time and water that I should not have wasted. I am going to invest in native plants, rock pebbles and a small piece of artificial grass so there is some green in our garden other than plants. The only positive experience was getting the little auger drill that I can use to plant bulbs, but without that the whole thing would have been a total waste of money. I hope others have better luck for me; I should have invested in a local solution rather than mail order, it was just my bad luck that prevailed. Good Luck to you, but at least research a local source and consider what they can offer first, before you purchase from mail order.
On September 30th, 2009, forgetgrass added the following:
To complete the information, in the weeks before getting the plugs I tilled the area and added 3 yds 70/30% topsoil amendment mix, the greater portion being rice hulls & organic matter to the native soil. I never check pH, and it was not suggested when I contacted the customer support for help. The soil was so loose that I did not need the little drill they sent me to make a hole to plant the plugs. I am pretty sure that the roots had good contact with the soil, but I could be wrong. We hand watered each plug intially after planting. then let the sprinklers take over once the planting was done.
The rep is correct that the company thought initially overwatering was an issue, but I could not understand, how they made that conclusion based on the watering cycles I used based on their instructions, I was following , to the minute. I did reduce the flow by time, per their instructions the second time around after I contacted them and saw no improvement. As I indicated before things really went sour after I used the weed killer, I don't want to use the trade name but I did use what was recommended.
Since reading the thoughtful reply, I invested in a soil test kit at our local nursery and tested the soil. I took random samples around the area and found the range of pH to be slightly acid between 6.5 and 6.8 for the 6 samples I checked. Maybe this is higher or lower than what it should be, but from past experience trying to change soil pH, I have found it to be a process that is best done little by little over a period of weeks and months rather than brute force additions of chemicals all at one time. I think I am better off leaving it as is at this time rather than jumping to conclusions.
The last time I contacted the company they did tell me about a 45 day warranty, but by then after seeing the results I was not sure I wanted to invest more time to do it over again. At the time I was just frustrated that this process was very intensive, with little hope for success.
Right now the artificial turf seems like the best way to go, no water, no mowing, no maintenance, period. I'm still on the fence about this, but doubtful if I will try again under these conditions unless something else changes.
I am sure others might have good luck, but it was my bad luck that results were negative.
On Sep 18, 2009, Zoysia Farm Nurseries responded with:
"On Sep 21, 2009 2:07 PM, Zoysia Farm Nurseries responded with:
We want to turn this negative review into a positive one. It certainly sounds like this writer did a number of things right and tried very hard to make the grass grow in his yard. Our free replacement guarantees protects customers in cases just like this.
On Sep 30, 2009 11:18 AM, Zoysia Farm Nurseries added:
Our guarantee is unconditional and extended to one year from date of shipping. We would be happy to replace this order. There is no cost to the customer if they want to try again. Without talking directly, it is difficult to make any further suggestions as to what could be done differently. It certainly appears things were done correctly. Why, in this case, it did not grow will have to remain a mystery to us all. Some days we wish growing gardens and lawns was a more precise science!
|On Aug 2, 2009, fhny Forest Hills, NY wrote:
I ordered 400 plugs on 3/29 to get the free step on plugger. The order was shipped on 4/10 - the plugs arrived soon after that completely dry and brown and flaking apart, as noted by numerous other posters. Although the company is headquartered in MD, my UPS tracking receipt indicated that the package originated from Syracuse, NY. I went through the process of cutting all the plugs apart, installing them with their plugger (the hole cutter is too shallow and flimsy IMHO) that weekend. I understand the limitations of trying to grow this stuff in the NE, but this is one of the rainiest summers ever (rained 21/30 days in June) and I watered the days it didn't rain - and still I would guess 1/3 of the plugs died and the other 2/3 look brown with very little green growth. Perhaps that just reflects their normal slow growth, but where exactly are the ZFN farms? If they just grew the plugs in warm weather they would arrive green! I would not order again, I'll assess the status again this fall and perhaps reseed some areas.
On Aug 2, 2009, Zoysia Farm Nurseries responded with:
"On Aug 6, 2009 4:28 PM, Zoysia Farm Nurseries responded with:
The crux of the issue here is quite clear; the planting sounds like it got too much water. The good news is we stand behind our product no matter what Mother Nature throws at you. We will replace any plug that fails to grow for up to one year after planting. Simply contact us directly and we will be happy to initiate replacements.
|On Jul 25, 2009, Fire926 Clinton, MD wrote:
After months of weighing the positive and negative aspects of a zoysia lawn vs fescue, my partner and I finally decided to take the plunge and order zoysia grass to plant in our backyard. We decided to start with only 1/3 of our yard and ordered about 10,000 plugs (what were we thinking?) The plan was to plant 4 plugs per square foot..
On Jul 25, 2009, Zoysia Farm Nurseries responded with:
"On Aug 6, 2009 3:37 PM, Zoysia Farm Nurseries responded with:
Planting zoysia grass is a little more work in the beginning, but it will produce a lifetime of benefits. I think one key piece of planning advice, is getting others involved in the planting process. It makes the work go much faster to have a partner or even a team of friends to help.
|On Jul 10, 2009, m06221974 wrote:
The only negative experience I have had with this product so far is putting in the plugs. It is very labor intensive if you do not have someone helping you. Other than that, after four days of watering I have new growth on just about every plug I looked at. I will have to keep you posted, but so far every thing is as advertised.
On Jul 10, 2009, Zoysia Farm Nurseries responded with:
"On Jul 10, 2009 2:14 PM, Zoysia Farm Nurseries responded with:
Having a helper or two really makes the planting process go much more quickly. I got my son involved and he loved making the holes. That made everything go much faster and was a great activity to do together.
|On Jul 6, 2009, klvester Rochester, MN wrote:
Right now, I am certainly NOT pleased with the grass plugs that I received. I ordered in mid-March, they arrived May 21. As most comments suggest, they were very brown and dried out. I'm not really a gardener so I don't know what kind of bugs were on them but there were certainly quite a few. I was disappointed by this point but decided being I had spent the money already, I would go ahead with planting. I ordered 600 plugs and got 3 sections of sod. Most of the dirt was already gone so I could not see the scoring. I planted them the same day they arrived. I followed the directions and cut as close as I could to the correct size using a garden shears. The step on plug thing wasn't exactly "self cleaning" but after about 15 minutes I realized that shoving a spike through the cutting hole between digging holes would loosen the trapped dirt enough so that I could more easily dig the next hole. It took me about 3 hours to get all of the plugs planted. I have been diligently watering them every day in an attempt to get them established. It is now 46 days after planting. They really look pathetic (I planted some grass seed a week later in other areas of my yard which have fully filled in now). The plugged area is black dirt with little balls of brown "straw" still. However, if I look closely, there is 1 or 2 strands of green in each bundle. I'm still watering them every day and my husband says I got took but I'm still holding on that I just haven't given them enough time yet. After reading the posts, I am hoping that they will soon come around because right now, I'm really wishing I would have just bought an extra bag of seed and been done with "establishing" my yard.
On July 6th, 2009, klvester added the following:
So far the company representatives have been very kind to me. I did inquire about the delay in shipping so I did know that I would not be getting the grass until mid-May. The UPS log may have shown that they were delivered on May 19 but May 21 is when they showed up on my doorstep. We have had very little rain this year (about 3 inches total). I have been watering every day (except when it does rain at all...I skip those days) but it should not be enough to kill off anything from over watering. The soil is so dry that it is cracked where bare. I did read that you are only supposed to water it for 3 weeks until established. There was NO sign of life at 3 weeks so that is why I continued to water thinking maybe it just hadn't taken yet. The few strands of green that I now see turned up about a week ago so that is why I haven't completely given up on them just yet. Like I said, where I planted seed is a full lush lawn right now and where I planted the plugs is a grid of straw bunches with dirt background. I also read that it takes quite a while for this type of grass to fill in so I wasn't expecting immediate results but I was expecting more by this far into the process. I haven't given up yet and hope that they will come around someday. I'm just thinking "is it worth it". I really hope they can prove me wrong and it will look like I have something that actually resembles grass growing someday soon.
On Jul 6, 2009, Zoysia Farm Nurseries responded with:
"On Jul 6, 2009 2:09 PM, Zoysia Farm Nurseries responded with:
Minnesota is one of the states for which a USDA inspection is required before shipment. This is to insure the product complies with all required state agriculture standards. The first inspection for Minnesota shipments took place this year on May 13 and according to UPS this order was delivered on May 19. This order was held pending the inspection date.
On Jul 7, 2009 11:27 AM, Zoysia Farm Nurseries added:
Minnesota certainly has been dry and that is just the way Amazoy zoysia likes it. The one thing it does not like is too much water over an extended period of time.
|On Jun 13, 2009, coltharp64 Columbia, SC wrote:
I wish I could have found this website prior to purchasing the so-called plugs from ZFN. It would have saved me lots of time and effort. I purchase the garden shears that were recommended and they became dull almost immediately while cutting through the sandy soil. The auger worked well that came with the product, and I found it best to make a mud pie in the hole prior to planting the plug. I am into my second growing season and I have great news. My centipede is growing great since I planted the Zoysia. I purchased the Zoysia to fill in the bare spots in my back yard to see how it would do (900 plugs worth). I watered as recommended and used the Nutri 20 plant food. Well low and behold, the centipede grass just loved that Nutri 20. The bare spots that I thought would be filled with Zoysia grass is now flourishing with centipede. My advice is to save your money, avoid a backache, and purchase the Nutri 20. Oh and by the way,the Zoysia plugs, still look the same size they did nearly two years ago. I will be interested to see if they "choke out" the centipede, if they ever start to fill in the area they were planted in.
On Jun 13, 2009, Zoysia Farm Nurseries responded with:
"On Jun 24, 2009 2:01 PM, Zoysia Farm Nurseries responded with:
Zoysia grass and centipede share some characteristics and to some look very similar. The major differences are Zoysia is much more drought tolerant with deeper roots and more forgiving of various soil types for planting.
|On Jun 10, 2009, oside03 Oceanside, CA wrote:
I live in Oceanside, CA and plugged in approximately 1600 of them suckers. I would say 90% of the plugs were brown but I was okay with it knowing what I got I myself into. I also pulled out all my pre-existing lawn, mainly crabgrass, st. aug and fescue mix. I was able to get my yard tilled and mixed in with soil. I thought this would be the best chance to see if these plugs would grow faster without any competition on a complete bare soil lawn. I did use some pre-emergent weed killer to keep seeds from germinating. However, I'm starting to see all kinds of weeds sprouting so I'm not sure how this will play out. I'm thinking of using corn meal gluten as a natural fertilizer and weed killer later in the summer.
On Jun 10, 2009, Zoysia Farm Nurseries responded with:
"On Jun 24, 2009 1:59 PM, Zoysia Farm Nurseries responded with:
This project is on the right track for success. The critical stage is getting the plugs planted and established. It sounds like that phase has been successfully completed.
|On May 31, 2009, marke60 Marysville, OH wrote:
My order experience was good, communications from the company was good after ordering and then I received another email when the product was shipped. I received the product 2 days later.
On May 31, 2009, Zoysia Farm Nurseries responded with:
"On Jun 2, 2009 11:28 AM, Zoysia Farm Nurseries responded with:
We always appreciate people taking the time to post their comments particularly when they can add to the knowledge about Zoysia grass. Everyone has their own situation, which might dictate something other then our standard recommendations.
|On May 23, 2009, KjerstinKlein Pittsburgh, PA wrote:
I'm looking forward to watching my new grass grow - for anyone currious about the process I have documented my experience on my blog
On May 23, 2009, Zoysia Farm Nurseries responded with:
"On May 27, 2009 9:51 AM, Zoysia Farm Nurseries responded with:
This is a very interesting post (the blog format is great) and well worth reading for some handy tips, some interesting perspectives and a very healthy dose of common sense on how to approach this type of project. While our site has a wealth of information each installation location is unique. We are here to help each one be successful in any way we can.
|On May 19, 2009, tictactes Parkesburg, PA wrote:
I am not pleased one bit with the Zoysia project I began. I measured and ordered enough plugs to double the amount per sq ft. About 300 bucks worth. They arrived and I began the project. Right away I began to notice that the plugs were not scored too well. I tried several different cutting methods from a saw blade to a box cutter. The issue was the using a sharp object close to fingers and hands while attemping to cut out a 1x1 plug is nearly imposible. I did this for a few sheets making the plugs larger for a safety issue. I got about 100 to 200 cut and began making the holes. Man what a pain in the neck. I placed the cut plugs into the holes as instructed and about an hour or so later i finished. I realized that nowhere was it mentioned the ammount of time and effort was required to complete an entire lawn. I realized that i would take me serveral days to complete the project and with me have to physically cut every single plug i decided that it was going to save my self a whole bunch of time and cut my losses. I took the rest of the remaining Zosia and placed them into Home Depot lawn bags. A complete waste of my time and money but a mistake i will not do again! If anyone asks for my opinion about Zoysia I will tell them to do their a lawn the old fashioned way. GRASS SEED!!
On May 19, 2009, Zoysia Farm Nurseries responded with:
"On May 20, 2009 11:27 AM, Zoysia Farm Nurseries responded with:
Many readers will relate to this posting, as it seems all lawn and garden projects involve more work and time than originally anticipated. Mine certainly do!
|On May 1, 2009, love8307 Lake Worth, FL wrote:
I must say when reading all of the comments I was a little sceptical when ordering my plugs but went ahead and gave it a shot. Its been a little over a month and I am starting to see the plugs actually turn into green patches of grass. There were a few plugs that did turn brown but to my surprise I am actually starting to see small pieces of green grass growing! The only negative I would comment on is when cutting the plugs it is almost impossible to get the amount of plugs they say you are ordering. It is very hard to cut them that small! Besides that I would recommend them.... just follow the directions.
On May 1, 2009, Zoysia Farm Nurseries responded with:
"On May 1, 2009 4:43 PM, Zoysia Farm Nurseries responded with:
Thank you for your positive posting. A very nice way to end the week. "
|On Apr 30, 2009, trilexia Staten Island, NY wrote:
hi ordered the plugs (so called plugs) about a week and a half ago they looked dead and dried out followed instructions on sheet broke my back for two days and numerous blisters and bandaids from cutting these so called plugs i ordered enough to do do my entire lawn 3 plugs per foot approx 5500 used the power auger and inserted plugs in holes watered and liquid fertalized and all i see is muddy holes thousands of them with dead looking weeds inside when i phoned company and explained they said i drilled down to far the plug is not supposed to go in the hole just sit below soil line but that is impossible when you use the power auger so they said the plugs will probably die so i am left with thousands of muddy holes and a company that sugar coats thier product run dont walk away from the idea of putting this grass down i am in the process of filing a dispute with my credit card today this was a waste of time and money
On May 19th, 2009, trilexia added the following:
its been about a month since the plugs were planted and not one has sprouted got in touch with the same rude nasty person named bernie and explained the situation she barked at me saying you have to wait 45 days i told her to give me a refund she said all they cant refund only ship out replacement plugs i told her i would take it up with my credit card she said whatever an hung up phoned my credit card and received a credit for the entire amount i would rather get my tooth pulled out with a brick than deal with the customer service at zoysia
On Apr 30, 2009, Zoysia Farm Nurseries responded with:
"On Apr 30, 2009 10:53 AM, Zoysia Farm Nurseries responded with:
We have many customers on Staten Island and without a name and street address we could not find this customer record. It is therefore not possible to talk to the specifics of this order. In general, it takes 45 days for zoysia to take roothold and it sounds like only a few days have passed since planting. Patience is required to evaluate if the zoysia has started to grow.
On May 19, 2009 4:31 PM, Zoysia Farm Nurseries added:
May 19,2009. It is always very discouraging to learn of such a situation as described in this posting. We do have an employee named Bernie, who has been out on medical leave for a couple of weeks and it is difficult to get all the facts. We also still don’t know who this customer is to confirm the details of the Dave’s Garden posting and to see if Bernie posted any notes in the customer record about this conversation. Without that information it is difficult to provide a balanced comment.
|On Apr 24, 2009, countingback Canton, GA wrote:
Several years ago we ordered the minimum quantity of plugs to receive the plugger so we could cover some bare patches in our yard and since we had been told zoysia spreads and chokes out everything, we hoped it would make the yard look better since we lived on a newly cleared lot with a lot of weeds.
On Apr 24, 2009, Zoysia Farm Nurseries responded with:
"On Apr 24, 2009 2:14 PM, Zoysia Farm Nurseries responded with:
This is an interesting posting. We are very pleased that in the end this customer was happy with the result. With Zoysia grass it is always advisable to be very patient. It is slow growing, but extremely hardy and tenacious, just as described here.
|On Apr 6, 2009, alchemy_1300 Pittsburgh, PA (Zone 6a) wrote:
Well since its the first time I've ordered from this company and after reading the reviews(both negative & positive) I ordered anyway I dug my small yard up and need grass,What I am concerned about is the way they handle their receipts I printed mine out and it doesn't look like one usually it states what, how much ,how many of something you bought on it and since I have a conformation number on it I guess it was processed but it did not show up on my debit card,
On June 1st, 2009, alchemy_1300 changed the rating from neutral to positive and added the following:
On June 30th, 2009, alchemy_1300 added the following:
Everything worked out it is now June30th and it has been growing like it does(slow but determined) the color has kept true-no fading I have a feeling that over time it will choke out the rest of my plants but this is easy to fix.
When I got the box I remembered reading a review (I forgot the name ) she just put the whole square into the ground well that's what I did and it worked!
On Apr 6, 2009, Zoysia Farm Nurseries responded with:
"On Apr 6, 2009 3:44 PM, Zoysia Farm Nurseries responded with:
The simple answer to this is; if the customer has received the notice with the customer confirmation number we have received their order and we have all the information we need to process and ship their order. We only charge a customer’s card once the order is shipped.
|On Apr 4, 2009, OldGuy46 Middletown, MD wrote:
Selling "plugs" that the customer has to cut from sod is stretching the idea of a "plug," to say the least. What I got was 3 boxes of dried out sandy soil sod, supposedly representing 1000 plugs. By the time I cut the "1 inch plugs," all I had was bare rooted sprigs. When I was a kid, my Dad sold Zoysia plugs, and I plugged and packed thousands of plugs. I mean real PLUGS, about 2 inches in diameter, with real DIRT attached to the roots, ready to plant! For what they charge, they should be selling real ready to plant PLUGS, not little chunks of "sod" that the customer has to cut, and then find that all that remains is bare sprigs to plant. Its ridiculous. As far as I am concerned, all their explanations in response to other comments is drivel. They should step up to the plate and change the way they do business. They need to provide top quality ready to plant plugs grown in real dirt in exchange for their top prices. I don't want to hear from them about what they want to do to make it right. They can't. That is the way they choose to do business and this is my comment on it.
On Apr 4, 2009, Zoysia Farm Nurseries responded with:
"On Apr 6, 2009 2:57 PM, Zoysia Farm Nurseries responded with:
Our method of delivering zoysia plugs has stood the test of time and is the best way to insure a beautiful and successful zoysia lawn. It is also why we can guarantee that every plug will grow or we will replace it free.
|On Apr 1, 2009, ivorycgd Pocono Pines, PA wrote:
I ordered my Zoysia Lawn plugs back in February. They shipped and I received them a few days ago March 29 , 2009 . I too was supposed to get 600 plugs plus a plunger (which is a piece of junk).
On Apr 1, 2009, Zoysia Farm Nurseries responded with:
"On Apr 1, 2009 3:10 PM, Zoysia Farm Nurseries responded with:
We are always sorry to hear when a customer is so obviously disappointed with their initial experience, but know in the end their effort will be rewarded with a beautiful zoysia lawn.
|On Jul 19, 2008, sawzallgrass Woodbury, NJ wrote:
The user name I chose says it all!!! This grass SAWS ALL just like a SAWSALL! It will continue to keep spreading and choking out weeds and other grass.
On Jul 19, 2008, Zoysia Farm Nurseries responded with:
On Jul 28, 2008 4:52 PM, Zoysia Farm Nurseries added:
There is lots of very good advise in this posting. A key word when growing Zoysia is patience. Zoysia is slow growing taking longer to establish, but that is also why it will need less mowing year after year.
|On Jun 28, 2008, stephenrblv Las Vegas, NV wrote:
Grass arrived dead and is still dead 60 days later. Followed all the directions and am out 4 hours of my time and hundred bucks. What a sucker I was, lol. To be fair at one point I did see a single green shoot on one of the "plugs". It has since died.
On July 1st, 2008, stephenrblv added the following:
After reading the reply from this company it is clear they do not understand the customer is always right. I am not al0one there is a tonm of negative feedback about these people. If they were Ebay sellers they would be banned.
On Jun 28, 2008, Zoysia Farm Nurseries responded with:
On Jun 30, 2008 3:49 PM, Zoysia Farm Nurseries added:
We are concerned when a customer is unhappy with their experience with our product. We take great pride in what we do and go to great effort to help them have a beautiful lawn.
|On Jun 26, 2008, kkabbati Stratford, CT wrote:
I received my order and first of all it was shorted. The plugs looked dead but I was told that they may be slightly brown when received. I planted the plugs using the EXACT instructions and the just continued to die off. NOTHING has survived. I have been a gardener for 20 years and tried to take the easy way out. From now on I will continue to grow my grass the old fashion way!
On Jun 26, 2008, Zoysia Farm Nurseries responded with:
On Jun 26, 2008 3:30 PM, Zoysia Farm Nurseries added:
We are extremely sorry about the short shipment. The missing plugs are to arrive today 6/26 according to the UPS information we have.
|On Jun 21, 2008, rloosli Bonita Springs, FL wrote:
I ordered about 2000 Zoysia plugs and live in SW Florida. The plugs were planted according to instructions in my backyard in the winter time (no rain). The soil here is strictly sand, so they were easy to put in. I watered them by hand every day for about 3 weeks and saw no progress. Since water is at a premium in the winter, I soon gave up and stopped (the water would have cost me more than the grass). However, I do have a sprinkling system which continued to water twice a week. Here it is 6 months later and not one of the plugs took. It's just as barren as it was before. I consider these plugs a complete waste of money and will sod my lawn next time.
On Jun 21, 2008, Zoysia Farm Nurseries responded with:
On Jun 24, 2008 1:39 PM, Zoysia Farm Nurseries added:
We are sorry to learn of this situation. If the customer will contact us directly we would be happy to stand behind our guarantee to replace every plug free of charge.
|On Jun 15, 2008, jettsmom Independence, MO wrote:
I ordered plugs several years ago. I wasn't able to get the total plugs they said I could. The plug cutter broke after a few tries. Many of the plugs seemed to be just brown pieces of grass.
On Jun 15, 2008, Zoysia Farm Nurseries responded with:
On Jun 16, 2008 11:32 AM, Zoysia Farm Nurseries added:
We are always happy to learn of successes. When ordering for your backyard don't forget to ask about our returning customer discounts.
|On May 26, 2008, n1olo Bridgeport, CT wrote:
On May 30th, 2008, n1olo added the following:
My experience has been the same with Zoysia Farms other dissatisfied customers. As far as they are concerned the customer is always wrong. I've filed complaints with the CT Dept of Consumer protection and the US Postal Inspector.
On May 26, 2008, Zoysia Farm Nurseries responded with:
On May 30, 2008 3:45 PM, Zoysia Farm Nurseries added:
All Amazoy zoysia grass is field grown and harvested in sheet measuring 10 by 15 inches. This improves the viability of the plugs and helps with the handling of the product both by us and by the home owner. Before shipping we score each sheet on the earth side to help illustrate the 150 plugs in each piece. If the earth becomes dry, while in transit, it can become difficult to see the scoring, particularly if the sheets are roughly handled and some earth falls off. This is difficult to control.
|On May 18, 2008, h2ojobless Phoenix, AZ wrote:
WOW!!!!!!!!! I'm not sure if I should try this grass or not. I live in Az where it is hot!!! HOT I SAY HOT!!!!! Today it's about 103 tomorrow it's 108 next day 108 next 102 the 87. Why out of all these comments I have not seen one from Az. I know that the diamondbacks use this grass in there dome. Controlled environment and they had the money to alter the conditions. Does anybody know if this grass will grow in the hot southwest desert? Give me a yell! I would love to here honest answers.
On May 18th, 2008, h2ojobless added the following:
Almost forgot. If the company reads this what type of grass do you send. I did a lot of research and know there at least 3 kinds. I would love to try the El Toro or Emerald type as out of the three these two seem to have the best comments on other web sites. The type I believe ZFN sends is the Zenith which is the third best kind of grass for this type of grass. I also contacted U of Arizona and they gave me some info. This grass is basically a far east grass grows in Japan to Korea. Just thought the folks would like to know.
On May 18, 2008, Zoysia Farm Nurseries responded with:
On May 19, 2008 4:07 PM, Zoysia Farm Nurseries added:
Zoysia Farm Nurseries has been in business since the early 1950's growing and selling only the original Meyer Zoysia grass released by the U.S. Deptarment of Agriculture . It was developed by the USDA in conjunction with the U.S. Golf Association which was looking firstly for a heat and drought tolerant grass for golf coursed in the hot dry desert areas from Souther California to South Texas. The beauty of Amazoy Zoysia (our brand name) is that it can also withstand the extreme cold often associated with winter nights in the desert and much further north. This is not true of all zoysias.
|On May 11, 2008, mrgreen306 Ooltewah, TN wrote:
i bought from this company 7 years ago, my yard is about 80% filled in (i didn,t buy enough plugs,my fault!) my yard looks better and better each year! i would not hesitate to buy from them again.
|On May 2, 2008, mdskymedic West End, NC wrote:
Ordered my plugs last winter, Jan 07, they arrived just as described in early May 07. Did as website said, opened, watered etc until I could start planting. Yes it's hard work! Nothing comes easy. Planted close to 13,000 1 ft spacing as recommended for 3 "full" season fill-in time. I may also add, poor soil in the beginning of NC worst drought, just my luck. Because of that only watered every other week with the recommended fertilizer. Saw some decent results (greened up and some spreading)by Fall. This spring (April) greened up quicker then I thought it would and now is already spreading some, 1" plugs are now 5-6" with runners reaching out. If this keeps up I will be very pleased. I have not had any customer service questions/problems. I did e-mail them a question this morning am waiting for response as of this writing.
|On Apr 16, 2008, relic8hunter Woodbridge, VA wrote:
I have dealt with this company 3x. Two by mail order and once we road-tripped to their annual warehouse sale at their actual farm. Once I ordered in early April, received as stated approx 8 days later, opened immediately because I knew that plants (much less zoysia) can't stand to be inside of ups boxes for long. Watered in boxes(grass is in bags inside of boxes) for three days until weekend, planted that Saturday. I agree w/ others that plugs should be more like 3"x3", not 1"x1" for optimal growth. The key some here are missing is to, 1) open boxes immediately and care for them until you can plant, 2) cut plugs a little larger than 1"x1",3) prep the hole a little...dont plant too deep and dont just kinda 'step it' into the ground and expect good results, 4) water new plugs every day it doesn't rain and you will have a beautiful result (no matter if the material comes to you brown or not). If you do not follow procedure/instructions then you will fail as well you should. If you expect instant gratification then order enough to 'sod' your entire lawn (not plug) or get fescue that you have to water, feed, weed, and mow constantly. Any complaint about being shipped at the wrong time is legit or a vagary of nature (& why don't you simply use their replacement guarantee? It's not as if they send somebody to your house to make sure you did it right, you know?). Any complaint about late shipping, well, perhaps you should have ordered earlier but I do see your point. 2nd time I ordered it was for Dad's B-day (october, wrong time to plant) and I requested them to charge me, send a receipt, and mail the plugs in the spring. They followed through perfectly and his lawn is as beautiful and care-free as mine. As I said, I have been onsite and found the people/atmosphere to be down home/down-on-the-farm but professional, clean and organized. First rate service for me, sorry for those that had bad experiences. Perhaps not enough people that have had good experiences reporting???
On April 16th, 2008, relic8hunter added the following:
Ok, mine is the longest post & I'm sorry but I just read more of the 'sorry' posts here and it made me a little upset because I believe in this Co. and the product ("the product", not their product...I'm no shill for any company). I have been from the beautiful and wet Northwest, to the dry Southwest, across the hills and praries of Texas, to the pebble-lawns of Florida, to the painted chemical-lawns of the rich in the Northeast and there is nothing, nothing, like Zoysia. Order early, be patient, follow the advice of the successful posters here, have some patience, and be happy a couple of years from now. PLUS...once your zoysia is established (even 1 Sq foot), you can make your own plugs in the spring and spread them elsewhere in your lawn...NO need to ever buy any seeds or plugs ever again in your entire life. For an established lawn all you need to do is fertilize once in the spring, watch all your neighbors weed&feed, water, and mow all summer and love/live life. Do yourself a favor and treat with nematodes once its established and almost never pay attention for the next 20 to 30 years (when the nematodes die off). Grub free, disease free, almost care free, just edge and mow a couple times while everyone else is mowing 3x per week. Some people here are the joke, not the company that has been in business for over 50 years...sorry to break the news to you.
|On Apr 2, 2008, GuyGirlTruck Madison Heights, VA wrote:
I wish I'd have found this site before I placed my order,Luckily I ordered small! I'm going to withold judgement until I get my sod,and see how things go. I am however very interested in zorsia,and may have to look for a new source
On Apr 2, 2008, Zoysia Farm Nurseries responded with:
On Apr 2, 2008 11:54 AM, Zoysia Farm Nurseries added:
As the leading supplier of zoysia grass plugs, you have come to the right place. We have 50 years experience helping many millions of homeowners have beautiful zoysia lawns. We are confident once your zoysia fills in you will also have a beautiful lawn.
|On Apr 1, 2008, MattHunt Portland, OR wrote:
I am interested as to why there is no shipping to Oregon or Washington?
On Apr 1, 2008, Zoysia Farm Nurseries responded with:
On Apr 2, 2008 10:52 AM, Zoysia Farm Nurseries added:
Amazoy zoysia grass is very drought tolerant and as such does best in the heat of summer in dry conditions. Unfortunately, Oregon and Washington get their fair share of rain and as such we have decided not to ship to these states. Zoysia is really not a good choice for lawns in the northwest. Additionally, we offer a 100% replacement guarantee for any grass that doesn't grow, thus our desire to only sell Amazoy into areas where it will do well. This protects both the customer and our farm.
|On Mar 27, 2008, hwsva Ashburn, VA wrote:
I just ordered 900 plus 700 free plugs from Zoysia Farm in MD. I was not alarmed with the brown color because I knew it meant the grass was dormant. I've been in contact with Sue via email many times and she as been very responsive and courteous. After I measured the sod pieces, I determined that I was short plugs which I emailed Sue and she responded quickly saying that she will ship out the rest of the plugs.
On April 18th, 2008, hwsva added the following:
Ok, I just wanted to follow up and say that about 2 weeks ago, I went to the Zoysia Farm to pick up another order to finish plugging my yard. The staff was very helpful and courteous. They even said they would load the boxes into my car.
I do want to mentioned that I thought my pick up order was in much better shape than my first mail order. Each piece of sod seemed to be more squared (no lost corners) to make the expected number of plugs. I was also able to see the scored marks on the sod pieces and the root system seemed denser.
Since I have a bare patch of garden, I placed the sod that I did not get plugged that day on the bare soil. It rained the next couple of days, but once it stopped, I was right out there. What I noticed was that the sod was thoroughly went and stayed together better for the cutting. I "sprinkled" the first batch, but it didn't hold together as well. I don't know if the second batch had more roots or just that the soil was thoroughly soaked., but not dripping. Some advice would be to water the sod thoroughly and let it drain away any excess water then plug away.
Yesterday, I started looking over my plugs and noticed the ones that had the brown grass top start greening up. Unfortunately with the first batch, I had many plugs that I was just planting bare root. I'm hoping that the roots will take hold grow.
Anyways, I'll try to report back at the end of the summer as to how my plugs are doing. I have every confidence that the majority (just not sure about the ones that were just root) will grow.
On Mar 27, 2008, Zoysia Farm Nurseries responded with:
On Mar 27, 2008 9:46 AM, Zoysia Farm Nurseries added:
We just want to reassure you that it is fine to plant the bare roots, they should grow. One word of caution, the ideal depth to plant zoysia plugs is approximately an inch to an inch and a half. Do not bury the whole plant, only the roots.
|On Mar 20, 2008, LazyBum Simpsonville, SC wrote:
Prior to my retirement to South Carolina, I bought a starter house and planted Zoysia plugs on the front lawn (from Zoysia Farms in 1973)...a few years later only half of the plugs survived. It was a lot of hard work. Never again.
On Mar 20, 2008, Zoysia Farm Nurseries responded with:
On Mar 27, 2008 9:09 AM, Zoysia Farm Nurseries added:
We are sorry that not all of the plugs took 35 years ago. Today, we continue to offer a replacement guarantee for any plugs that don't grow within 45 days.
|On Dec 16, 2007, arsen Mission, TX wrote:
I had no problems whatsoever in dealing with this company. By the sounds of many comments, I do believe they are understaffed and perhaps should go thru some customer service training to better train their operators, but in my case, they were very helpful and answered all my questions well. If you follow the instructions the product works well. Watering is key. You must water at least twice a day unless it rains. I used a rain gauge when I watered, to make sure my lawn was getting enough water.
|On Sep 4, 2007, donotlikescams Sedona, AZ wrote:
These people sent us DEAD grass plugs. It took 2 months for the DEAD plugs to arrive. We followed the directions exactly, planting the dry, shriveled, brown "grass plugs" as the directions said to do. Well, not one single blade of grass grew. We wasted our money on these liars, and contacted them about the complete failure of their product. After many e-mails back and forth, they finally agreed to refund 1/2 of our money. But, that money has NEVER arrived. Liars again. I will contact the Better Business Bureau in their town, and will tell everyone I know to NEVER buy anything from Zoysia. They need to be "run out of town on a rail," they need to cease and desist from running their "scam" thru the U.S. Mail, and I do not believe one word of any comment that suggests their product "works." Watch me! Zoysia, I will complain to everyone in your state, of your deceptive business practices. Where is the refund you promised to me??? You people are Liars, and Cheats!
|On Sep 4, 2007, rsettle Powell, TN wrote:
I did a lot a research on Zoysia and decided to buy my plugs from ZFN. I purchased thousands of plugs (Spring 2006) to do my front and side yards. After the sheets of sod arrived I had trouble from the start. The sod was scalped with no dirt, not much of a root system and there was no possible way that you could cut these into one inch squares. I took pictures of the sod and wanted to send them to ZFN but they did not want to see them. They did send me some replacement plugs 6 weeks later. The replacement sod was not much better so I cut them into 3" squares and plated them. Over 50% of the plugs failed even though I watered and fertilized (with their fertilizer) consistently.
|On Aug 25, 2007, Regancmmd Mamaroneck, NY wrote:
Good product. Correct: you do not get 150 plugs with each piece of sod. It's more like 50. It is backbreaking work to get them started. They require TLC, especially in the first two weeks.
|On Jul 23, 2007, dwedd Winchester, TN wrote:
This is just a scam. Got 4 pcs of sod that measured 10" X 15". Supposed to get 150 pcs out of each, no way. I expected to receive 600 plugs, not less than one peice of average sod. This is only 4 SF if you were to plant it as received. Beware of the company. I will go to Lowe's and by the sod, cut out the plugs and be $$$$$$$ ahead.
|On Jul 23, 2007, angelcruz Houston, TX wrote:
Our grass was looking hopeless. My husband and I could never get our grass to grow evenly and maintain a healthy look but, with a bit of patience and Dave's Garden we now have a beautiful lawn and get compliments from our neighbors. We'd highly recommend this company. Angel and I thank you so much!