I ordered from them in Spring of 2002. I ordered several different plants and they were all shipped to me in a timely matter in great condition. The size of the plants were larger than I usually receive through the mail,and did really well when planted. There was one item that did not match what I had ordered and they quickly sent me the correct plant, letting me keep the wrong one at no charge. I was very happy with this company and would order from them again.