On Apr 7, 2011, Verzwyvelt3 Calvin, LA (Zone 8b) wrote:
I placed an order with Brent & Beckie's in the fall of 2010. I ordered several different items one being 50 Dutch Iris bulbs. It is the middle of April and here in Louisiana we are having 80 degree weather. Most of my bearded iris have bloomed, my Louisiana iris are just about to finish up blooming. My verbena are blooming. My daffodils have finished blooming, My tulips are finished blooming Most of my flowering trees and shrubs are finished blooming , but when I called Brent & Beckie's they told me to wait another couple of weeks and call them back. I am 67 years old I have gardened here in Louisiana all my life, My father was a farmer by trade my grandparents and great grand parents also. But Beckie who lives in VA assumes she knows more about gardening in Louisiana than I do. Out of 50 Dutch iris I have had only one iris to bloom, not one other even put on any buds.. Do not order from Brent & Beckie's.
Posted on July 10, 2006, updated March 28, 2011
I ordered a dahlia, ranunculus, and amarcrinum, which all turned out well. The dahlia, in particular, was impressively healthy.
I also ordered 40 or 50 leucocoryne, and not a single bulb came up - neither foliage nor flowers. I planted all of the bulbs the day after I received them, and I even planted them in several different sites in case they didn't like the soil conditions in one bed. (all were sunny garden beds where very little has ever failed to grow). After a few months, I sent them a polite e-mail, asking if there had been problems with these bulbs and relating my experience. I never got an answer. Since their guarantee seems to be basically 'you're responsible for the bulbs' success/ failure as long as they look OK when you get them', I didn't pursue this any further. Maybe it's my fault, but this is the first time I've ever had a complete bulb failure like this.
On July 26th, 2007, AS added the following:
I finally remembered to update this. Soon after I posted my comment, I was contacted by an employee of Brent and Becky's, who told me that Brent and Becky have never been able to grow the leucocryne successfully in their garden either. I pointed out that their catalog description of growing conditions was misleading, as it suggests this bulb would be perfect for at least one growing season in my soil (though survival over the winter might have been iffy). I also suggested that they label any unfamiliar bulbs that are particularly finicky/ difficult to grow. I wasn't offered any refund, but at least I'm glad to see these particular bulbs are no longer being offered in their catalog. If "education is our most important product", as they claim, they can learn from someone else's mistakes next time, not mine. On July 26th, 2007, AS added the following:
To clarify: Personally, I've added them to my "never again" list, based on their customer service. I buy bulbs for my benefit, not to trial unfamiliar bulbs for the company's benefit. But given that their other bulbs were fine, I wouldn't recommend against them either, as long as you stick to familiar things. On March 28th, 2011, AS added the following:
After seeing a couple of recent comments and sympathizing, I wanted to comment that I'd definitely read this company's guarantee before ordering, and make sure you can live with it. I didn't, and regretted it. What it boils down to is that they guarantee that 1) the bulbs will reach you in good condition. 2) IF you can get them to grow, they will be true to name. There's no guarantee that they will be big enough to bloom the first year, and they specifically do not guarantee that their bulbs will grow successfully. It seems like this works fine for most of the things they sell, but it can be frustrating when things go wrong. (My own customer service experience felt irritatingly condescending.)
I'd also note that they are somewhat weak on warnings for bulbs that may be a little tougher to grow successfully. As an example, at least two other bulb companies note under calochortus that they hate freezing and thawing, but B & B do not. This might be a problem in parts of the country where freeze/thaw cycles are common. Given their guarantee, I suggest some independent research before ordering anything unfamiliar.
like Hexane I too ordered crocosmia bulbs and had the same problem, also I had ordered lily bulbs which were horrible, when I called them they said they would give me credit on the bulbs, but I never reordered, needless to say I have not ordered from them since.
Ordered 4 crinum bulbs in late February. Company promptly gave me a shipping date for two weeks later. I don't believe my credit card was charged until shipping was done. Received box on Saturday, shortly after receiving my notice earlier in week that bulbs had been shipped. I know that size of bulbs vary greatly depending on the crinum, but all four bulbs appear to be blooming size for these particular crinums. Company has great service and prices, but don't offer much variety in crinums. They have lots of other bulbs and I will be ordering cannas and elephant ears next since I am pleased with this company.
Fantastic bulbs. All the bulbs I received were large and healthy, and many were doubles. All of the bulbs I bought have come up and are blooming beautifully except for some crocus bulbs that have completely disappeared, possibly eaten by moles.
On Mar 16, 2011, EastBend East Bend, NC (Zone 7a) wrote:
I love this company! Some years ago I ordered 100s of bulbs from Brent & Becky's for fall planting. It was an end of season sale & the prices were unbelievably low- my expectations were to receive the dregs of their leftover stock but for those amazing prices it was soooooo worth the risk! I was overjoyed with the quality of the bulbs I received. They were large & firm, not a dud in the bunch. They were well-packaged in large plastic crates. I ordered Thalia daffodils, crocus tommasinius, anemones, ipheon & others. The ground was nearly frozen when I planted it all. In the spring I was thrilled by the beauty of the blooming display! Sadly, I divorced these wonderful plants in 2006. I have since relocated to a new home of my own and am now looking forward to doing busines with Brent & Becky's again :)
On Feb 21, 2011, AphidsDontRock Grosse Pointe, MI wrote:
High quality plants and bulbs, informative catalog, conscientious customer service, and prices that compare favorably with other companies offering the same quality. I've ordered from Brent and Becky's for years and will continue to do so.
Posted on May 8, 2010, updated February 13, 2011
I have ordered from B&B many times. Service has always been excellent. Bulbs are among the largest I have encountered locally or mail order. I also get what I order. Have used some other companies and ended up with orange asiatics coming up instead of pink etc. Just placed an order for fall bulbs. Things went well as usual.
On February 13th, 2011, rabbitsdiner added the following:
Since my last comment...received my order of beautifully sized bulbs. I had placed a smaller order than usual...some things I had thought of and wanted to order immediately, to make sure they were in stock. I intended to return and order more but didn't get to it! (Oops!) Next year will order many more. Later I had a bit of a crisis. I had a miscommunication with my wonderful gardener. The bulbs that she planted had a fertilizer overdose. I called B&B for advice. They said Brent himself was in the office and turned me over to him. He was so pleasant, knowledgeable (of course) and helpful. I emailed a thank you for their kindness and received a lovely response from Becky! These are wonderful, expert, professional people with fabulous products. It's such a privilege and pleasure to do business with this company.
On Jan 5, 2011, gdionelli Huntington, WV (Zone 6a) wrote:
Posted on January 10, 2007, updated January 5, 2011
Received big fat firm daffodil bulbs, just when expected. Good communication; good selection of bulbs.
On January 5th, 2011, gdionelli added the following:
I've ordered multiple times from Brent & Becky's, including this past November. The bulbs they've sent me have been huge, and delivery has been quick. And I've had delightful dealings with them on the phone.
Spring 2009 I purchased two sets of Crocosmia bulbs from Brent and Beck's Bulbs. They were much smaller than Crocosmia bulbs I have planted in the past. True to their disclaimer, the bulbs sprouted but did not flower the first year. I fertilized with bulb food and mulched the bed over the winter in anticipation of beautiful long-stemmed, hummingbird enticing plumes of Crocosmia in Spring 2010. I waited May, June, July, August, but no green shoots, much less flowers. When I called B&B to request a replacement, their manager wasn't in, but would call me back. Several days went by and the same person I had previously spoken to left me a voicemail that since the bulbs had been green the year before, I should have added fertilizer and essentially it was my fault that the bulbs never bloomed. I have gardened for over 40 years and have hundreds of daffodils, iris, lillies, tulips, etc. etc and have successfully grown Crocosmias in the past. B&B should have certainly replaced the bulbs or offered a refund. That will be the last time I purchase anything from B&B.
On Nov 6, 2010, bbrookrd Nantucket, MA (Zone 7a) wrote:
Posted on November 9, 2009, updated November 6, 2010
Posted on December 14, 2006, updated November 09, 2009
I ordered four times directly from Brent and Becky's Bulbs this year. The number of bulbs ordered was about 950 bulbs. Most of the orders where for spring blooming bulbs for 2007. The website, as well as the catalog, are precise, easy to use and their bulb selection is the most extensive I've seen in the industry for the U.S. gardener. Their prices are competitive and the shipping is very fair. Their fall sales are a terrific way to indulge and experiment with some of the more unusual items. It was hard to wait for the final mark down, but I received a good portion of what I selected and the size and condition of the bulbs was as good as it gets. I posted a picture of a clump of a Hippeastrum, 'supreme Garden' that I received this past week in the bulb forum as an example of a terrific bulb. It was incredibly generous. The lilies I planted from them last summer all did splendidly. Patti
On November 9th, 2009, bbrookrd added the following:
I once again ordered a bunch of bulbs on July 17Th 2009 from Brent and Becky that included 15 different Narcissus, 16 different Tulips, 3 different Iris and 7 other types of Alliums, Crocus, Anemone and Muscarii. I am happy to rave about the whole process. They are very organized with the invoicing, shipping and as well as with the quality of bulbs. I love this company and their customer service people. They are always quick to advise if something is unavailable or not up to their standards and are happy to fix the problem in any way that will make the customer happy. What a concept in this day. Thanks again, PattiOn November 6th, 2010, bbrookrd added the following:
My 2010 fall bulb order arrived as requested recently and was, as always first rate. They always have provide great communication and packing with my multiply orders placed each year. I have ordered many thousands of bulbs and some bare rooted plants from them over the last few years and I have had not one complaint about their offerings. Their website is clear and easy to use. They also supply the most useful planting information which I can trust. I always feel that this company, though a mail order site for me, is like a friendly old local business, I feel that they pay attention to all their customers like old friends. I can't wait for their 2011 catalog with their spring offerings which will be a sure sign for me that the new season has begun in earnest.
Brent and Becky's is my first choice for bulbs. The bulbs are healthy and arrive early in the fall. They even ship the most tender bulbs ahead of the rest for immediate planting. Great selections, good instructions. I have ordered for a number of years.
This was my first order from this company. Bulbs were delivered lightening fast, and arrived in less than a week from the internet order date. Everything looks very healthy. The X Amercrinum is so large it would put a softball to shame! Even more noteworthy, the Eremurus have long healthy roots, these are the very best I've seen and reasonably priced. Next Spring will tell the tale for sure, but so far I would definitely order from Brent and Becky's Bulbs again! They care about their product and it shows!
On Oct 12, 2010, quaintcharm NW/Central , IL (Zone 5a) wrote:
I had been looking for the yellow daffodils with white trumpets. B & B had a nice selection of them. I already grow "pipit' so I know the photos are true to the actual colors of the plants when they bloom. The bulbs are large, healthy looking, and many are "doubles". The bags came with name tags, which are handy. The shipping was fast. I have ordered from them before, and will continue to do so.
Molly, I don't get it. i click on the picture and I go into the Summer Catalogue. Wait, you're actually clicking on the Garden Watchdog Top 5 link next to it! Make sure to click on the catalogue. You can tell in the lower left corner of your screen, you can see the URL address before you click. Make sure it is a Brent and Becky's Bulbs address.
Well, Brent and Becky's Bulbs utilizes Dave's GardenWatchdog to see how we're doing and to get feedback from our customers. We appreciate that you think our products are "fine", however we'd also like to know what it is you think we can do to improve. It's not really fair to say "step up" without an explanation. Feel free to contact me directly (877-661-2852 toll free) or send me an email (email@example.com) and let me know how we can turn that "fine" and that "neutral" into a "great" and a "positive".
Brent and Becky's Bulbs"
I have almost exclusively used Brent and Becky for my bulb gardening needs. I have quite the collection of rare indoor clivia and daylily and hope to get into some of their canna var. Im in the middle of an ongoing lesson in the horticulture of cannas. Will update when I finally get some blooming. This is a must have nursery for your bulb and rare blooming needs!
Posted on June 28, 2010, updated June 28, 2010
I have ordered bulbs from Brent and Beckys twice in the last few years and they have done very well. My latest aquisition was a order in May where I got two of their Amaryliss and planted them immediately. Worried a little because being in San Diego, I usually order them around Christmas and they usually bloom March, April, maybe May. So I wondered about planting them in June. Would they bloom? Well, right now I have the most gorgeous three huge blooming flowers, looking just beautiful and the second one, a white, has sent up a bloom stalk with about 4 buds on it, looking as if it's going to be as beautiful.
The two other bulbs I ordered at the same time have started showing and of course, I can't wait to see what they will be like. Very satisfied customer.
On June 29th, 2010, Klug added the following:
Should have mentioned the amaryliss bulbs were on sale and did not appear to be end of the season bulbs, altho they may have said that. With the price of amaryliss, it was wonderful to get a break on them.
Susan, I have to say that this is troubling to me, too! How bizarre! Let me just make sure that you went to http://www.brentandbeckysbulbs.com. We don't have any login information on our website. It's free for anyone to browse. I'll check with the DG staff here and make sure our links are directing properly. Thanks for bringing this to our attention!
Brent and Becky's Bulbs"
Posted on April 29, 2010, updated June 6, 2010
I received my order of cannas from Brent and Beckys yesterday. The potted cannas were all between one and one and one half feet tall looking as healthy as could be desired with two to three shoots coming up. The rhizomes are also quite large. I am so pleased that today I placed another order with them. They are one of the few vendors that will guarantee that their cannas are disease free. I will definately be buying addtional bulbs of many different types from them in the future. A+ is an understatement.
On June 6th, 2010, riosamba added the following:
I received three orders from Brent and Beckys and must say how satified I am. Their communication, shipping, prices and quality merchandise will make me a customer for years to come. I only wish I ordered more from them in the beginning. Of the nearly fifty cannas that I received, none shows absolutely any signs of the canna virus that many other companies ship. The fact that they cut down on their inventory to ship only cannas that were disease free is quite admirable and honest.
Had a bad experience with another company so the order I placed was never delivered. Because of this I ordered dahlia bulbs very late and within a day or two my entire order shipped and I had them within a week of ordering. Also there was a sale going on so I got more bulbs than I ever have before and they are about 2 inches high and I just planted last weekend - so one week and they are already coming up. And my daughter got half my order cause I got so much more for my money. Very good experience - they confirm via email and also send the tracking number immediately once it ships. Bulbs very big. Will order again.
Ordered summer bulbs this past winter, they were delivered for spring planting at the right time for my zone They were perfectly packed the bulbs were big and very healthy ( Dahlias and lilies ). Loved the crate they came in . It is now June every single one has come up and is either blooming or is ready to bloom. I am very happy with my purchase Will be ordering my bulbs for next spring soon .
Wonderful all the way around. The order was taken with good customer service, the tubers and bulbs looked great and were packed with care and came in 2 days. I planted them ASAP and they rotted due to the weather and I explained this to Brent and Becky's Bulbs and DID NOT BLAME THEM at all and they sent replacements free of charge! How great! I am thrilled with this company! I wish I lived closer to them so I could work there! I am telling everyone I know how wonderful they are!
On May 29, 2010, cebearden Gulfport, MS (Zone 8b) wrote:
I can't say enough good things about Brent and Becky's! Everything I have ordered from them has been topnotch and delivered in quick, efficient manner! I will be ordering from them again in the future.
Wow, is about all I can say! My husband and I were driving and found this very unusual plant. We stopped to ask what it was and where they had gotten it. It was a "Sparkler" and they ordered it from Brent and Becky's Bulbs.
I ordered the sparkler and some tall garden Phlox and have been so pleased. Not only by the quality of the plants, but also by the detail of information that was provided. I can't wait until my "Sparklers" pop!
On May 21, 2010, mom2goldens Carmel, IN (Zone 5b) wrote:
This was my first order from Brent & Becky's bulbs. My order consisted of gladiolus bulbs, canna tubers and 2 alstromeria plants. The plants had some of the best packing I've seen and the plants themselves are large and healthy. The bulbs and tubers all look large and fresh; I'm so pleased with this order. Also loved that the plants were packed with shredded newspaper that can go into my compost bin. Great job! Will definitely order again.
Let me preface this by saying, I’m no amateur. I’ve gardened most of my life; have my Master Gardener from VA; and have done estate gardening as a trusted “have at it” contractor, working for some extremely fussy ladies.
B & B’s, last year -
20 ($56.00) Polianthes - tuberosa 'The Pearl' - no flowers, not a one.
Carex phyllocephala 'Sparkler', $9.00 – died.
5 Uvularia grandiflora, $27.00 – struggled, but I put them in a pot, and have nursed them through. At least they came up this year.
No response to email, requesting credit. Now, mind you, I have been a good customer, also, and this is the first time I’ve ever asked for credit. I should have done so previously.
5 ($65.00) Convallaria majalis variegate – ditto, uvularia, above. The pips were tiny, but you figure, hey, it’s Lily of the Valley, right? One was lost. The other four in the pot are still teeny.
Arisema sikokianum, $30.00. A very small ‘bulblet, didn’t make it through last winter – which was pretty mild, comparatively, with much snow ‘mulch’. It should be hardy in my zone.
10 tuberoses, two flowers.
I did get 20 lily bulbs from them in ’08 that are doing fine, however.
My take: they’re probably still good for bulbs? I did buy a load of minor bulbs from B & B’s in ’06, and they’re still doing pretty well. However, I won’t need any more bulbs for quite some time. The frosting on the cake here: no response to email, for big ticket items. Take that as you will.
Meanwhile, I’ve found Easy To Grow Bulbs. Huge tuberose clumps! And two good sized potted plants, verrrry well packed. I also gave them a positive review, and will be using them again.
Posted on October 28, 2009, updated May 2, 2010
At next to the last minute this season I decided to look for some daffodils/narcissus - I had some plain ol' yellow and white ones growing. Then a couple years ago I decided to move them around, because at that time they were all in the same flower bed. I still don't know what happened, but the following spring only the white ones returned, which at the time didn't bother me, because I liked the white ones better, but this past spring I found that I missed having yellow among the white...
However, I decided not to order more (at that time) because I didn't really want to order a bunch of yellow. If I was going to order some, I wanted to mix things up a bit. Well, then summer came and other things started blooming and I forget about daffodils/narcissus.
Then I was reading the Watchdog last week, and decided I did want to go ahead and order some daffodils/narcissus, but of course at that point it was late enough that my usual places (online and offline) had pretty much sold out of the more exotic varieties (or didn't carry them in the first place).
Anyway, on October 21st I started checking out Brent&Becky... Sure, they had some that were sold out, but they offered so many different kinds that I managed to find ones I wanted despite that. Still there was some fear about ordering so late, because I might not get them in time to put them in the ground. Some companies take up to three weeks to ship out an order, and three weeks would be pushing it, but I decided to order anyway and request B&B ship as soon as possible. Even then I figured it would be the first of November at least before I received my order, instead I got my bulbs in under a week! Awesome! That means I can have them in the ground before Halloween.
And the bulbs are (in most cases) HUGH! I'm not kidding. I've dug up the bulbs in my own yard, and even the biggest I've found is still small next to the B&B bulbs. Well, two of the ones I ordered from them are about the same size as bulbs from my own yard, so it might be that others are just naturally larger, but either way I am impressed, especially since some of the bulbs were in the process of splitting, so in many cases they gave me almost twice as many as I ordered.
The fast shipping and those large beautiful bulbs are the reason I decided to go ahead and post a positive rather than waiting until spring.
On May 2nd, 2010, ConGar added the following:
Well, all but three of the fall bulbs popped up this spring, and I freely admit the ones that didn't were completely my fault - I had to order a few more bulbs than I actually needed (on all but one variety I had to order ten bulbs of each, which left me with a few "oddballs."), and I didn't have a good space for a few of them which meant they ended up in very bad spaces, and so I'm not surprised they didn't make it, I am surprised that one of them did try and shoot some green up, it just couldn't make it in the end.
Anyway, I ordered a few bulbs for spring, and while I think they'll all be okay, I had to plant six of them sideways because I literally couldn't figure out top/bottom, but I've done that before on other bulbs and have never had any problems with sideways planting.
However, I ordered a Dahlia and while it looked over all great there were a couple of the "roots" almost broken off, I went ahead and planted it, then called B&B just in case. As I told them I think it'll be fine, but different from other companies I deal with (ones offering a lifetime or one year replacement) B&B doesn't do that, so I knew I needed to let them know that it was damaged (at least slightly) on receipt. As I said I think it'll be fine, but thought it would be best to let them know just in case it ends up not being fine.
But despite that small damage to that one plant, I'm still positive about this company.
On Apr 25, 2010, GreenandGrowing7 Marcola, OR wrote:
I placed an order with Brent and Becky's for the first time and was delighted with the bulbs I received. The lilies I ordered were amazing. They were by far the largest and healthiest lilies I have ever purchased anywhere. The other summer-blooming bulbs were also large and well-budded. The company provided great communication. I am sure you will not be disappointed if you choose to order from this nursery.
I tried to place an order for the first time from Brent and Becky's this week and did not have a good experience. I ordered 10 Sedum rupestre 'Angelina' from the website. There was no information as to when these would ship but I assumed it would be for spring. I received an email a few days later stating that my order was scheduled to be fulfilled in September. After contacting customer service, they explained that Sedum is a fall shipping plant because it should not be planted in the spring. This was news to me since I have several types of sedums, all planted in the spring. In fact, being that I am in NJ zone 6b, small potted plants do not tend to survive the winters well when planted in the fall. I explained this to the representative, but she explained that she could not help me because they only ship this item in the fall. So I canceled the order.
Overall, I was left feeling that they (or at least customer service) was not very knowledgeable about the plants they sell especially when shipped to different climate zones (they are in Virginia). I also noticed that the hardiness of this item was incorrectly shown as zone 7 on their website when this species survives at least into zone 6. Another thing that concerned me was that the confirmation I received stated that I had order Sedum rupestre without specifying the 'Angelina' cultivar. Maybe a small item, but they are different plants that are both sold, so I was a little concerned. Not a very good experience from a company that does not seem very professional.
On Apr 21, 2010, Brent & Becky's Bulbs responded with:
Hi, bjohn1974. Just read your post and I'm sorry that your experience wasn't an enjoyable one. We try to make everyone's experience easy and worry free.
On our home page at http://www.brentandbeckysbulbs.com, there is our Summer catalogue and our Spring/Fall catalogue. The words above our Spring/Fall Catalogue state "These bulbs can be ordered now and will be delivered in the fall which is the proper time for planting." Once you click that catalogue you go to the Main Spring/Fall page and above the "5% discount" logo, it states "Our Spring/Fall 2010 catalogue now activated - order now for delivery in the fall when it's the proper time to plant." I'm going to look at seeing if we can't make that a bold font to make sure it's easier for everyone to see.
This is the only time we have Sedum available. If we had some now ready to ship, we would have been more than happy to ship them to you. Our Customer Service folks grow much of what we sell, for their own knowledge. And we have found, however, that perennials planted in the early Fall get a better head start than ones planted in the Late Fall and tend to survive quite well once their roots are established.
We are looking into why the name of the Sedum did not appear on your confirmation. Thank you for bringing this to our attention! There is plenty of space for it, but for some reason our system has chosen to leave it out. Our IT guy is being contacted.
Thanks so much for your business, and if you have any other problems such as this, please feel free to call and ask for me directly.
Brent and Becky's Bulbs
On Apr 13, 2010, clpgirl Chippewa Lake, OH (Zone 5b) wrote:
Posted on November 21, 2009, updated April 14, 2010
WOW! The assortment of bulbs they carry is amazing! This is my second order, and again the order arrived in a timely manner, with huge, solid bulbs, well-packed. B&B's was the only place I could find El-Cid Tulip, and am planning to give this as a gift to a friend at Christmas. Their prices, espcially with the sales, are very, very good. I will not hestitate to order from them again, as each time I have been pleased with communication, size and health of the bulbs. Thanks B&B for being a solid resource for those of us looking for something a bit off the beaten track!
On April 13th, 2010, clpgirl added the following:
Just wanted to say that my large order in the fall of varied bulbs emerged beautifully. Blooms are outstanding,neighbors asking where I found such different cultivars.. I also potted some bulbs for Christmas gifts, and all receipients are DELIGHTED! Thank you SO much. I will definitely be re-ordering in 2010. Five star experience.