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|On Apr 24, 2017, amazindirt mid-state, TN (Zone 7a) wrote:
On the bad side, Gurney's shipping schedules are ludicrous. I placed an order in January with multiple items on it, and I have STILL not received all the items (my order has been shipped in three batches of plants). The projected shipping dates for the last set of plants changes constantly, even after I called and complained.
|On Aug 17, 2015, RobertCrandall Capac, MI wrote:
I have ordered from Gurneys and their sister companies for decades.
|On Jul 3, 2015, gardenkarma Allston, MA wrote:
I ordered in a moment of insanity or weakness thinking it would stop the barrage of coupons and promotions to every point of contact I mistakenly provided (email, facebook, home address, etc.) but, silly me. It made no difference. It seems they double their prices so that you're forced to use the coupons they bombard you with. I imagine they shake hands at the end of the fiscal year thinking their tactics were effective (and, well, they were).
|On Apr 12, 2015, bookworm07 Pacifica, CA wrote:
Posted on June 16, 2014, updated April 12, 2015
On April 12th, 2015, bookworm07 added the following:
Possibly against my better judgement I decided to try again with Gurneys. I purchased some seeds, a Blue Girl rose and a Blueberry. I still do not like how you have to wait and hope that they have the item in inventory. The olive from before? It died.
This order went much better. The two plants were much larger and looked healthier. I might do business with them again.
|On Mar 14, 2015, appleteeny Harrison, AR wrote:
Ordered 2 Ka-bluey blueberry plants last year in January. Small plants arrived in March, one year ago. Grew much larger in pots over summer, supplemented with the Gurney "blueberry food". No fruit yet. Fall color was pleasant light red/orange, small leaves, persisted well into early Winter. Over-wintered indoors in pots. Zone 7. Both starting to leaf out again now (still indoors). Will be planted in ground once permanent site is chosen. Review to be updated this coming Fall with regard to fruit. Ordered one dwarf Meyer lemon and one dwarf Key lime. Planted both under same conditions. The Dwarf Meyer Lemon grew well but the Key Lime died very soon after arrival. Gurney's to be contacted for replacement and review to be updated as to how it is handled.
|On May 29, 2014, lilaclily Lombard, IL (Zone 5a) wrote:
Posted on April 10, 2009, updated May 29, 2014
On May 9th, 2009, lilaclily added the following:
An update to both orders:
All the plants from the 1st order are doing really well. The bush cherry and strawberries are growing like gangbusters. The grapevine broke dormancy, and how! It is vigorous to say the least.
One the 2nd order, the blueberry trio arrived 4/13. They were all really healthy and the largest one even had a few flower buds on it! The peach tree and additional grapevine arrived on 4/27. The peach tree was tall (over 3 ft tall) but dormant so I was a little worried because we're talking absolutely NO signs of life. I planted it immediately and within 3 days saw green growth. I'm no longer worried. :)
This time the grapevine was a puny little thing - not big and robust like the one from the 1st order. I planted it anyway, but after no signs of breaking dormancy, and snipping the tip showed dried and brown and not firm and green, I called Customer Service. My call was answered promptly and the woman informed me that the variety I had ordered was no longer available. She helped me choose a suitable replacement. While I did not receive a confirmation email, I was able to see the no charge replacement order on their website with an estimated ship time of around May 18. I just went to check again and the item just shipped May 8, and I should have it May 11th or 12th.
Like my review of related company Henry Field's, try as I might to have find one thing to nitpick about with my experience(s) with Gurney's, I can't find one. From start to finish, it's all been positive.
On May 29th, 2014, lilaclily changed the rating from positive to neutral and added the following:
While my bush cherries, strawberries and peach tree are thriving, I am updating my review to reflect my disappointment in the "Ka-Bluey" blueberry trio. As you see from the date of my original review, 5 years have passed. That trio of plants, while still alive, have not thrived. 5 years later, they are puny little sticks that do not get any bigger and do not produce more than one flower/fruit. I stubbornly refuse to compost them and get healthy, producing plants from the local nurseries, but I'm thinking I need to just accept it and move on rather than continue to give these runts prime space in my garden.
Incidentally, while my strawberries grow and produce each year, they have proven to be June-bearing and not everbearing. So I was probably shipped the wrong kind 5 years ago.
|On May 14, 2014, mlrplast Red Bud, IL wrote:
I can remember that my dad ordered from Gurney's many years ago. So, I decided to order heirloom tomato plants and some other vegetable plants for our garden.
|On May 7, 2014, ndboy Bellwood, NE wrote:
I ordered 4 trees from Gurneys this year. I have ordered from them in the past and have been satisfied. I ordered a apricot, a nectacot and 2 peach trees. The apricot arrived first, they were out of the standard size and substituted two i dont even know if i could call them twigs to replace the full grown tree. I called and let them know I was very disappointed and they promptly refunded my money. I did plant the little sticks because I didnt want to just throw them away. Well they were so small the first time I mowed I ran over them because I couldnt see them! The next to arrive was the peach trees. I have ordered them before from Gurneys and they have been decent size, this year they were pathetic, half dead and very small. I called again to say I was very disappointed, they told me last summer was not a good year for growing peach trees. I told them I would try them out. I planted the trees, but within two weeks I could see they had died and I pulled them out. I called back and was again promptly refunded my money. I was waiting for my last tree arrive wondering what this one will look like. Well to my surprise they ran out of this tree and it was cancelled on me and Again I was refunded the remainder of my money. I was very disappointed in Gurney's this year, I have never got awesome trees from them in the past, but they at least were a little bigger and ALIVE! The only reason I gave them a neutral rating instead of a negative is because there customer service has been so good about refunding if you have a problem with anything. That has always been the case with Gurney's is their great customer service. I ordered fruit trees from Stark Brothers and Van Well Nursery. The Stark Brother trees were nice size and alive, much better than Gurney's, but if you want nice fruit trees order from Van Well Nursery, the trees I got from them were beyond nice. Large, well branched, large caliper trees. Very impressed with them. I will only order from them and if I cant order from them what I want I will go to Stark Brothers.
|On May 8, 2013, Perky5 Mason City, IA wrote:
FYI: Customers ordering from Gurney's Seed & Nursery previous to 2000 were dealing with a totally different organization than that of today. Before 2000, it was located in Yankton, SD where it was started in 1892 and operated there until 2000, when it was sold and moved. People who worked there were proud of the company and cared about the customers.
On May 8, 2013, Gurney's Seed & Nursery responded with:
"On May 9, 2013 12:56 PM, Gurney's Seed & Nursery responded with:
We here at Gurney's want you to know we are very proud of our company and do our very best to take care of our customers. We offer a lifetime guarantee on our plants and we work with our customers to make things right."
|On Dec 27, 2012, starting2luvz4 Monticello, IA wrote:
Ordered asparagus plants for my FIL's birthday last May and payment was taken out promptly as soon as I ordered. Received the plants 1st week in December. Since I live in Iowa, I doubt the plants had much time to get roots established before we received 14 inches of snow. Neutral since only time will tell if my 60 plants survived. Will be my last order from them.
On Dec 27, 2012, Gurney's Seed & Nursery responded with:
"On Dec 28, 2012 10:52 AM, Gurney's Seed & Nursery responded with:
Thank you for your feedback. I apologize the plants arrived so late, just let us know if you have any problems and we will be happy to reship."
|On Jun 8, 2012, Sassyscraps Antlers, OK wrote:
This year was my first year that I ordered from them. I used their 100.00 off 200.00 order several times to order everything that I wanted.
On Jun 8, 2012, Gurney's Seed & Nursery responded with:
"On Jun 11, 2012 10:48 AM, Gurney's Seed & Nursery responded with:
We apologize for the problems with your plants. We would be happy to reship them. A customer service representative will contact you for your account information."
|On May 15, 2012, Smackeyz Fuquay-Varina, NC wrote:
Posted on May 16, 2012, updated May 16, 2012
On May 15th, 2012, Smackeyz changed the rating from neutral to negative and added the following:
I finally received the key lime I ordered. Seems like it took forever, but I finally got it. The plum tree is looking good...the cherry tree is living, but not doing so well. Not sure how they grow, but it took a long time to come out of dormancy which I thought was unusual. We'll see how it grows.....
On May 15th, 2012, Smackeyz changed the rating from negative to neutral and added the following:
Oh, and thank you Donna...You are the best!!
On May 15, 2012, Gurney's Seed & Nursery responded with:
"On May 3, 2012 10:36 AM, Gurney's Seed & Nursery responded with:
Thank you for letting us know. A customer service representative will contact you for your account information and make sure your order is shipped to you. Please keep the butterfly bushes with our compliments."
|On Jan 30, 2012, tidy Lakewood, CO (Zone 5a) wrote:
While I will never order from Gurney (or Field's) again, they did refund most of my money, without being asked. I had ordered and planted Vinca and lilacs which failed to thrive and were non-existent by the following spring. The wild flower seeds grew and even came back the next year. I wrote them just to explain the plants died even though they had been cared for according to directions. They sent a check for partial payment! I wrote again to ask for an explanation. They then sent another check, minus S&H, plus a new seed packet! Odd, since I had specifically complimented them on the seed growth as being different than the plant death! Their customer service people do not read, their plants do not thrive, but they do cut checks.
On Jan 30, 2012, Gurney's Seed & Nursery responded with:
"On Jan 31, 2012 2:32 PM, Gurney's Seed & Nursery responded with:
We appreciate you taking the time to post. We apologize for any problems you may have had. A customer service representative will contact you for your account information."
|On Sep 27, 2011, Samlau Cincinnati, OH (Zone 6b) wrote:
Posted on June 19, 2011, updated September 27, 2011
On September 27th, 2011, Samlau added the following:
Not looking good.
Went to check the shipment status of my order at their website and for whatever reason the website says it doesn't exist.
Sent an email a week ago to a "Donna" who had contacted me after the 1st post through DG ... and as of yet NO reply.
Now it looks like i am going to have to take time (that i don't have) to sit on the phone with this seemingly incompetent company.
On Sep 27, 2011, Gurney's Seed & Nursery responded with:
"On Jun 20, 2011 10:29 AM, Gurney's Seed & Nursery responded with:
Thank you for your feedback about your order. A customer service representative will contact you for your account information and check on the ship date of your order.
On Sep 30, 2011 12:29 PM, Gurney's Seed & Nursery added:
I contacted you on 9/23 and had put a rush on your order. The order has shipped and should arrive tomorrow."
|On May 13, 2011, Laminae Milton, FL wrote:
I just received my order from Gurney's. It took them 10 days to send it out and it was in transit for 7 days.
On May 13, 2011, Gurney's Seed & Nursery responded with:
"On May 13, 2011 9:25 AM, Gurney's Seed & Nursery responded with:
We appreciate your feedback. We apologize that the paper pot did not hold up in transit. If you have any problem with the plants please let us know and we will be happy to replace it for you."
|On May 10, 2011, englishvintner Concord, NC wrote:
I ordered near the end of April to get 50 Sweet Potato slips and 1 basil seed packet.
On May 10, 2011, Gurney's Seed & Nursery responded with:
"On May 11, 2011 9:38 AM, Gurney's Seed & Nursery responded with:
Thank you for your feedback. A customer service representative will be contacting you for your account information to check on the delivery date for your sweet potatoes and what happened to your basil."
|On May 9, 2011, wildagain Clarks Grove, MN (Zone 4b) wrote:
This was my first order from Gurney's. I ordered two cherry trees, and they were originally expected to arrive during the last week of April. Then I was later told to expect them mid-May.
On May 9, 2011, Gurney's Seed & Nursery responded with:
"On May 11, 2011 9:35 AM, Gurney's Seed & Nursery responded with:
We appreciate you taking the time to share your experience with our company. We do ship our orders UPS but in some cases the orders are transfered to the local post office by UPS. Please let us know if you have any problems and we will be happy to help."
|On May 9, 2011, jfddrsn Loveland, CO (Zone 5b) wrote:
I ordered five berry plants this spring, received them in three different shipments. Three out of the five plants did not survive. I hoped they might pull through, but finally realized it was not to be. Called customer service today and was informed all are out of stock for reshipment this season. One blueberry and one blackberry are available for shipping this Sept, and the other blueberry next spring. I was given the option to have them shipped this fall and next spring, or to have all three shipped next spring. I have chosen to receive the replacements as soon as available. The customer service rep was friendly and prompt with the replacement option and gave me a confirmation number. I'll update my rating once the replacements are actually received.
On May 9, 2011, Gurney's Seed & Nursery responded with:
"On May 11, 2011 9:30 AM, Gurney's Seed & Nursery responded with:
We appreciate you sharing your experience with us. We are happy we were able to help and have things taken care of for you. Please let us know if you have any further problems with your order."
|On Apr 30, 2011, DocHolliday123 Fairborn, OH wrote:
Gurneys had shown a "Buy one, Get one free" deal on their website. I ordered a Clematis and it arrived in very good condition, when my "Free" Clematis did not arrive I called them and was told that I was not able to participate in the offer, despite what the "promotion" said. I had copied the offer and put it in "WORD". No where on the page did it say I could not participate. I refuse to argue over $7.00, so I told them that I would take my business elsewhere. The Clematis I purchased is doing fine, but the integrity of the company is sadly lacking.
On Apr 30, 2011, Gurney's Seed & Nursery responded with:
"On May 5, 2011 9:53 AM, Gurney's Seed & Nursery responded with:
Thank you for bringing this to our attention. We will have a customer service representative contact you and have this taken care of."
|On Apr 27, 2011, firinn Eugene, OR (Zone 8b) wrote:
Gurney's clearly does a large volume of orders and they seem to have perfected the advertising for the gardening set. Their discounts and specials were enough to entice me away from my usual mail order companies this year.
On Apr 27, 2011, Gurney's Seed & Nursery responded with:
"On Apr 27, 2011 11:53 AM, Gurney's Seed & Nursery responded with:
Thank you for letting us know about the problem with your order. We apologize for the problem and a customer service representative will be contacting you for your account information and have the plants reshipped to you.
|On Apr 11, 2011, Gen_Maximus57 Amherst, OH wrote:
Posted on March 28, 2011, updated April 11, 2011
On March 28th, 2011, Gen_Maximus57 changed the rating from negative to positive and added the following:
They have now responded to me after I wrote the review and have actually sent me decent looking Blueberry plants. I've tentatively changed my original "negative" rating since they did send me healthy plants.
Still waiting on a few more so my rating could change once again.
On April 11th, 2011, Gen_Maximus57 changed the rating from positive to neutral and added the following:
I've changed my review back to Neutral and will leave it as such. The Blueberry plants I received were pretty small and although the Rasberries seem ok, I'll provide an update later this year if everything starts to grow...
On Apr 11, 2011, Gurney's Seed & Nursery responded with:
"On Mar 17, 2011 9:50 AM, Gurney's Seed & Nursery responded with:
Thank you for letting us know about the problem with your plants. A customer service representative will be contacting you for your account information so we can reship the plants that did not do well for you.
|On Apr 10, 2011, greenman115 Ringtown, PA wrote:
This is my first experience with this company. I ordered three items to add to my growing family orchard: Native Plums, Manchurian Bush Apricots, and a Carmine Jewel Dwarf Cherry. The plums and apricots arrived quickly and in perfect condition - well rooted and damp and are beginning to bud out already.
On Apr 10, 2011, Gurney's Seed & Nursery responded with:
"On Apr 12, 2011 7:24 AM, Gurney's Seed & Nursery responded with:
Thank you for your feedback. A customer service representative will be contacting you for your account information to check on the ship time for your cherry tree."
|On Apr 10, 2011, NongBerry Anniston, AL wrote:
Two things. First, a couple of years ago I ordered blackberry plants thinking they would ship for spring planting. They rolled in here in the hottest, driest part of the year for fall planting. The ground was hard as a rock and I was pretty ticked. Besides, whoever heard of planting blackberries in the fall?? I couldn't find any scientific documentation to support this.
On Apr 10, 2011, Gurney's Seed & Nursery responded with:
"On Apr 12, 2011 7:21 AM, Gurney's Seed & Nursery responded with:
Thank you for bringing the tomato seed problem to our attention. A customer service representative will be contacting you for your account information and find out what seeds did not for well for you. When we receive this information we will pass it on to our quality control department to have this checked out."
|On Mar 25, 2011, babs2329 Wynnewood, PA wrote:
I received part of my order & I've emailed several times about the remaining 2 Tarragon plants I get an automatic response that someone will be in touch but I have yet to hear from them This neutral will soon be a negative as I will try once again
On Mar 25, 2011, Gurney's Seed & Nursery responded with:
"On Apr 1, 2011 3:51 PM, Gurney's Seed & Nursery responded with:
Thank you for your feedback. A customer service representative will be contacting you for your account information and check on your order for you."
|On Mar 10, 2011, Maine_Garden Sanford, ME wrote:
I guess I will learn as I go too. I too should have found this site (DG) before I shopped. I placed an order with Gurney's, I received what I ordered, with the exception of the onion sets and potatoes which they said will be sent at the proper planting time??? now I am worried if/when I will get them. Also I ordered a popular zucchini,.. and got a summer squash, it is not worth the hassle to get it replaced, I'll just buy local.... and next year,.. I will shop around a lot more.
On Mar 10, 2011, Gurney's Seed & Nursery responded with:
"On Mar 16, 2011 8:26 AM, Gurney's Seed & Nursery responded with:
Thank you for your feedback. A customer service representative will be contacting you for your account information to check on your onions and potatoes for you. I apologize the wrong item was shipped to you. You may keep the squash at no charge and we will have the zucchini reshipped to you.
|On Feb 7, 2011, Greenbean08 Peyton, CO wrote:
Posted on February 7, 2011, updated February 7, 2011
On February 7th, 2011, Greenbean08 changed the rating from positive to neutral and added the following:
Right this moment, my feelings are negative but since I had a previous positive experience, I'm only clicking Neutral.
The asparagus replacements are due to be shipped this spring. Turns out, we are moving, and I don't plan to be here come May, when they're supposed to ship. I sent an email to customer service, to ask if I could get a credit certificate instead of a reship, Dec 5th and again Jan 15th. I got no reply. I sent a message about no replies to my emails via the website, but since I didn't actually ask about the credit cert (I guess I was hoping they'd read my emails) I got a reply telling me when my plants would ship. I replied to that email, I believe Jan 31, and still nothing. I complained about the situation (general lack of response) on the Facebook page (nothing) and I have just sent another CS request on the website with my actual question (which I really didn't feel was that difficult to answer). We'll see if I get a reply.
I guess my point is, don't expect a reply if you email email@example.com.
On February 7th, 2011, Greenbean08 added the following:
I got a reply to my Facebook post this afternoon, and it is being taken care of.
On Feb 7, 2011, Gurney's Seed & Nursery responded with:
"On Jun 8, 2010 12:42 PM, Gurney's Seed & Nursery responded with:
Thank you for your feedback. Your feedback is used to help provide better service to our customers. Happy Gardening!"
|On Sep 20, 2010, ronmason Mason, TX wrote:
Have ordered several things from them over the years, with no major problems. This year, I ordered a pair of dwarf banana trees, that took a while to arrive. When I opened the box, I found two spindly, sickly looking plants, and placed them in a sunny window. I'm a good gardener, and have babied these plants until they look better than the ones in the catalog. They are now shoulder height with leaves two to three feet long. They have also divided at the roots, and I have seven baby banana trees. They will all go into the greenhouse for the winter, so it will be interesting to see what happens next year.
On Sep 20, 2010, Gurney's Seed & Nursery responded with:
"On Oct 13, 2010 9:25 AM, Gurney's Seed & Nursery responded with:
We appreciate your feedback. Your feedback is appreciated and used to provide service to our customers. Thank you for taking the time to let us know."
|On Aug 27, 2010, Judy321 Ann Arbor, MI wrote:
Posted on July 22, 2010, updated August 27, 2010
On August 27th, 2010, Judy321 changed the rating from negative to neutral and added the following:
Very soon after I posted here, I was contacted by a Gurney's representative through the Dave's Garden message system. I was given a refund for the tomato seedlings, which I appreciate.
On Aug 27, 2010, Gurney's Seed & Nursery responded with:
"On Jul 23, 2010 10:34 AM, Gurney's Seed & Nursery responded with:
Thank you for taking the time to post, we appreciate your feedback. We offer a lifetime guarantee and a customer service representative will be contacting you about your order."
|On Jun 16, 2010, NKrupp Richlandtown, PA wrote:
First experience with this company. I was tempted by an offer found through web search for $25 off a $50 order. I figured it was an end of season sale and decided to give them a try. I placed order for some ferns on June 13 and my debit card reflected the charge the very next morning. Decided to review this forum and found many negatives posted, so I sent them an email asking when the estimated shipping date would be, as I was aware the cut-off was June 15. I received no reply to the email, so the next day, being unwilling to risk the issues described in this forum, I send a request for the order to be cancelled and my debit card to be refunded. They did so promptly within a few hours. I am grateful to have this forum as a resource.
On Jun 16, 2010, Gurney's Seed & Nursery responded with:
"On Jun 18, 2010 10:16 AM, Gurney's Seed & Nursery responded with:
We thank you for taking the time to post, we appreciate your feedback. A customer service representative will be contacting you about your order."
|On May 25, 2010, MiniMoo Romeo, MI (Zone 6a) wrote:
Last year I ordered Strawberries, Lupine and Red Hot Pokers. The Lupine and Red Hot Pokers arrived in the fall as bare root plants. I planted them when I received them as instructed, but they never came up in the spring.
On May 25, 2010, Gurney's Seed & Nursery responded with:
"On May 26, 2010 10:33 AM, Gurney's Seed & Nursery responded with:
Thank you for taking the time to post. We appreciate the feedback to better serve our customers. We apologize for the confusion concerning your order."
|On Apr 29, 2010, surie Sheboygan, WI wrote:
I recently ordered a passiflora 'maypop' and it came well packed and the vine was about 5'' and healthy. within 2 weeks it drooped and died. I did not have a chance to harden it due to the fact that I live in Wisconsin and its still to cold here so the plant was placed in my indoor greenhouse. Im not sure if I did anything wrong to cause this, but any advise would help because I do have 5 more varieties of passion flowers and would cry if any more met the same fate! The company no longer carries this species and I have yet to recieve a response from them.
On Apr 29, 2010, Gurney's Seed & Nursery responded with:
"On May 4, 2010 11:23 AM, Gurney's Seed & Nursery responded with:
We appreciate you taking the time to post. We are always here to assist in any way we can. A customer service representative will be contacting you. Happy Gardening."
|On Apr 13, 2010, anappleaday Oakland, CA wrote:
I'm not sure why I placed an order for strawberries on their website--there was no way to tell when the plants would ship or what sort of packaging/pots they would be in. At any rate, the plants came, but there was no advance notice and it was a long wait for not a great product. I'd rather pay more for better quality and more info about what exactly will arrive and when.
On Apr 13, 2010, Gurney's Seed & Nursery responded with:
"On Apr 15, 2010 10:49 AM, Gurney's Seed & Nursery responded with:
We appreciate your feedback. Our company is based on 100% Customer Service and we do offer a lifetime guarantee. We guarantee all of our plants to reach you in perfect and healthy condition. What's more, any item that does not grow and flourish to your complete satisfaction will be replaced free, with no time limit, for as long as you garden."
|On Apr 11, 2010, homertherat Smithfield, UT wrote:
I ordered a red currant, black raspberry, blueberry, and 50 strawberry plants form Gurney's at the end of February. There was a deal going for $25 off an order of $50, so I decided to give this nursery a try. I noticed that their prices were a bit higher than what I'd seen elsewhere, but I figured they were paying for half the order, so they could afford to have higher prices. I also assumed that high prices would indicate high quality plants, but that wasn't quite right. My black raspberry was a twig with a small bundle of roots hanging off the bottom. The blueberry was small, but had pretty nice roots. The currant had quite a bit of roots as well, but was also small. The strawberries were pretty well rooted, but about a dozen of them were dried out. Not bad, but I was hoping for better quality.
On Apr 11, 2010, Gurney's Seed & Nursery responded with:
"On Apr 13, 2010 4:21 PM, Gurney's Seed & Nursery responded with:
Thank you for your feedback. If at anytime you are not satisfyed with your order please let us know, we offer a lifetime guarantee on our products."
|On Mar 11, 2010, tjberg09 Westhoff, TX wrote:
Posted on March 11, 2010, updated March 11, 2010
On March 10th, 2010, tjberg09 added the following:
I forgot to metion the fact that I realize they are probably busy this time of year. I just want the seeds that I paid good money for, and wish they had been shipped in accordance with the shipping info listed on the site.
On March 11th, 2010, tjberg09 added the following:
Received message from Gurney's asking for order detail. I replied and am now waiting for a response.
On March 11th, 2010, tjberg09 changed the rating from negative to neutral and added the following:
Turns out my order actually has shipped. Looks like it'll be in tomorrow.
On Mar 11, 2010, Gurney's Seed & Nursery responded with:
"On Mar 11, 2010 11:23 AM, Gurney's Seed & Nursery responded with:
Thank you for your inquiry. Please accept our sincere apology for any inconvenience we may have caused. We will be contacting you for your account information to see what we can do to make sure your order is shipped right away."
|On Feb 12, 2010, pat_colorado Carbondale, CO wrote:
On Feb 12, 2010, Gurney's Seed & Nursery responded with:
"On Feb 26, 2010 11:23 AM, Gurney's Seed & Nursery responded with:
We have many call centers and do have a call center outside of the US. This is to ensure 100% customer service and to assist you in placing orders 24 hours a day."
|On Jan 15, 2010, jtallcool Beckley, WV wrote:
I recieved a contender peach tree last year they just never would grow. Other than that everything else I have bought in the past few years has been good.
|On Jan 12, 2010, timmato San Diego, CA wrote:
First, I still order seeds from Gurneys. However, I would like to point out that the current Gurney's Seeds and Nursery has nothing to do with any living or past Gurney other than the format of the catalog and the branding. It's just a mail order house. I am a descendant of the original Gurneys from Yankton and its really not that great of a story how it all transpired, but I don't believe the company that currently holds the name is responsible for that. I do hope that they do their best to provide good service and products for the good of the family name.
|On Sep 7, 2009, SoutheastIndy Indianapolis, IN wrote:
Decided this last spring to use a $ 25 discount coupon and place a order with Gurney's. I ordered alot of vegetable seeds , seed potatoes , blueberries & clematis plants.
On Sep 7, 2009, Gurney's Seed & Nursery responded with:
"On Sep 10, 2009 12:50 PM, Gurney's Seed & Nursery responded with:
Dear Valued Customer:
|On Aug 14, 2009, w08833 Lebanon, NJ wrote:
Last winter I ordered some blueberry plants from Gurney's. I received them at least 3 weeks earlier than any other nursery stock I have ever received. If I had not prepared the planting holes beforehand, planting would have been delayed for several weeks. I was advised to heel the plants in, but that's hard to do when the ground is frozen and snow covered!.
On Aug 14, 2009, Gurney's Seed & Nursery responded with:
"On Aug 14, 2009 2:54 PM, Gurney's Seed & Nursery responded with:
Thank you for bringing this to our attention. We strive for 100% Customer Satisfaction. I will be contacting you through email via Dave's Garden so we can look into this matter. Thank you!"