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Comments regarding S&W Greenhouse

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You are viewing only positive comments

  Feedback History and Summary  
35 positives
1 neutral
1 negative

Comments:

RatingAuthorContent
Positive growingroses
(2 reviews)
On Sep 12, 2009, growingroses Taylorsville, KY wrote:

I have just ordered 10 more hybrid tea roses for 2010 from S&W Greenhouse. Every bareroot rose that I have gotten from them (about 25) for the last two seasons has been superior and each has grown and bloomed beautifully. I won't get a rose from any other company.

Positive splash763
(3 reviews)
On Apr 8, 2009, splash763 West Columbia, SC wrote:

Positives
Well Packaged
Website was easy to order from and navigate.

Negatives
Not shipping container roses due to rising fuel costs.

Other Comments
Sell grafted bare root roses. This is not a negative as it is more a matter of preference.

Overall
All the roses that I purchased from S&W have broken dormancy and are doing well.
They sold me quality plants that I am happy with overall. Plants were normal size for grafted bare root plants.

Positive bishopofbattle
(7 reviews)
On Apr 4, 2009, bishopofbattle Lawrenceville, GA
(Zone 8a) wrote:

I ordered Shockwave and Rock & Roll, they arrived in late February,
huge roses, and they are both growing very well..........so far, so good!

Keep it up S&W

Positive babybluesntn
(1 review)
On Apr 1, 2009, babybluesntn Hendersonville, TN
(Zone 7b) wrote:

I live close enough to S & W to drive over & pick up my roses or perennials. I must say Jeff and his family have a top notch operation. They are very down-to-earth, good people and are very accomodating to their customers.

I have bought many roses from them, and the roses are always in great condition, large and healthy. He keeps his inventory current by adding many new cultivars each year. Yesterday I went over there to peruse what he had left for this year that he hadn't already shipped out. His mom told me he had been doing this since he was 18...for 25 years.

You can buy with confidence from S & W. They are no longer shipping containerized roses, only bareroot, effective with the 2009 season.

Positive davis1676
(20 reviews)
On Mar 4, 2009, davis1676 Disputanta, VA
(Zone 7a) wrote:

I recently received a huge bare root order from these folks. The roses I received were awesome! Large, healthy canes & root systems. Great service start to finish, friendly & helpful, they let me pay in installments before the delivery date, to ease up on credit card shock! Out of 22 roses ordered, EVERY one exceeded my expectation. Great selection, wonderful customer service, I'm thrilled!

Positive bbrookrd
(32 reviews)
On Feb 27, 2009, bbrookrd nantucket, MA
(Zone 7a) wrote:

I ordered from S & W in early Jan 2009. They were having a special on shipping charges which was very nice, but I ordered because they where suggested by a trusted member of Dave's Garden and that the selection and site was wonderful. Well the roses arrived today, and they are better than any I have ever received on a mail order. Huge. I am beyond pleased. I will post a picture in the rose forum of them. Patti

Positive mcook
(1 review)
On Jan 18, 2008, mcook Madison, AL
(Zone 7a) wrote:

I bought 3 rose bushes in May 2007. All 3 were large, healthy, flowering bushes. They were packaged well, and arrived when promised. I liked them so well, my father gave me two more bushes for a Christmas present. I am excited to receive their delivery in the spring!

Positive Mary1NYS
(13 reviews)
On May 5, 2007, Mary1NYS Sherrill, NY
(Zone 5a) wrote:

I received 3 3 gallon potted roses that are in great condition! The packaging is done so well that not a leaf was out of place. The plants had no problems at all..look great! I will oder from them again!

Positive Dave_intheAtl
(1 review)
On Jan 26, 2007, Dave_intheAtl Alpharetta, GA wrote:

This is a great company.
The owner is honest and reputatable.
I've ordered from others but these roses are large and disease free. We live in the Atlanta area and the "Opening Night" is spectacular! I can't wait for April 07 and the new Peace, Hot Cocoa, and Livin Easy to make our relatives, friends, and neighbors jealous.

I'm a CDC (THE Centers for Disease Control & Prevention) employee and my fellow employees are literally and physically 'green with envy'.

Positive TickTock
(3 reviews)
On May 19, 2006, TickTock Memphis, TN wrote:

A++++++++++++++ I LOVE THIS COMPANY!!!! After receiving 2 twigs (seedlings it turns out) from Heirloom I ordered from this company and received 2 BIG FULL HEALTHY potted roses. I was thrilled! The packaging was so big I couldn't figure out what they were until I saw the label. Beautifully packaged. Nice and secure. Thank you again and again for sending such lovely roses! They are doing just fine! I will definately order again!

Positive daintybess38
(4 reviews)
On May 23, 2005, daintybess38 Utica, MI wrote:

My experience with S&W Greenhouse has been wonderful. I have been ordering from them for 3-years already. They are fast, the plants arrive packed well in bloom most of the time, and I always receive a beautiful healthy plant. I will continue to do business with them in the future. Daintybess

Positive Gindee77
(16 reviews)
On May 14, 2005, Gindee77 Hampton, IL
(Zone 5a) wrote:

I ordered 4 bareroot roses from S&W and they all had large canes, great roots and were very healthy looking. However, one of them didn't break dormancy and so I wrote to the company and told them. In just a few days I found a huge box on my doorstep. It was a gorgeous potted version of the same rose (they were out of bareroots to replace with). I felt they went above and beyond in dealing with my problem. I was so pleased and recommend this company highly! They take care of their customers!

Positive Gully
(2 reviews)
On Apr 29, 2005, Gully Ellicott City, MD wrote:

This is my third year ordering from S & W Greenhouse. I have ordered close to 25 roses from them (all potted ones) and every one of them with the exception of one has thrived in my garden. The one that didn't survive was the result of a rough winter, not the fault of the company.
All come very well packaged, most are in bloom when they arrive and they do well from planting through the summer and come back beautifully the next year. The prices can't be beat and I find for what you are getting the shipping is perfectly reasonable.
I do my ordering in the fall for the harder to find roses and then pick up extras during their marvelous sales. I don't shop anywhere else now for roses.

Positive beckron
(2 reviews)
On Apr 11, 2005, beckron Port Orange, FL wrote:

I've ordered from S&W three years in a row and I've never been disappointed, just wowed. The container roses are huge, bigger than at the garden centers, and healthy packed to withstand just about anything and now they have Fortuniana. By the way the minis are full grown not small and are just what I needed in my Florida garden.

Positive CathysFlaRoses
(3 reviews)
On Mar 7, 2005, CathysFlaRoses Lake Worth, FL wrote:

My order arrived in a timely manner. Customer support was very helpful. I ordered a China doll Rose bush, it arrived with buds all over it packaged great. I cant wait to recieve my next order!!!

Positive MaryCorbett
(13 reviews)
On Sep 9, 2004, MaryCorbett Niceville, FL
(Zone 8b) wrote:

I have been ordering roses from this company for 3 years now. They excel in every way...attentive and caring customer service, gorgeous and healthy roses, and the best method of shipping of any company I have ever dealt with! I have ordered both bareroot and potted roses and had no problems whatsoever, and I live in NW Florida where the summers are known for heat and humidity.

Positive rascal6381
(1 review)
On Aug 8, 2004, rascal6381 wrote:

At the end of season sale, I ordered 3 separate times. Each order was shipped and received within a week. I was truly amazed at the speed of service and the quality of the roses. They far surpassed the quality of roses I had seen at the local nurseries. I am impatiently waiting till September when I can begin ordering from them again. They are truly my favorite rose source at this time.

Positive southerndawn
(4 reviews)
On Jul 24, 2004, southerndawn Buford, GA wrote:

I ordered 3 potted roses from their clearance sale. Rouge Royale, Honey Perfume, and Charles Aznavour came extremely well packed- so much so that it took a while to get them out of the shipping boxes. The roses were all huge, and one was even in bloom. I'm extremely pleased and would order from them again.

Positive Cynthiascat
(8 reviews)
On Jul 1, 2004, Cynthiascat Catonsville, MD wrote:

Very pleased. I wish I had found this company earlier in the season. At this time of year they're having clearance on remaining stock, but even that limited inventory included very nice selections. Can't wait to see entire list next spring! Ordered on Saturday, and arrived on Wednesday. Yes, very large, healthy roses and perfectly packaged. Even with a good sized depression (from shipping) on one side of a box, there was absolutely no damage to the contents. These roses can go right into the garden this week-end. I want to comment on the shipping as someone earlier quoted very high rates. My reaction is the opposite! For 3 huge roses in 3 separate boxes that were almost 3 feet high, the shipping was only $18.72.

Positive belle_michele
(25 reviews)
On Jun 24, 2004, belle_michele Shakopee, MN wrote:

Came home today to find two DA's The Squire roses waiting for me... I could actually smell one of them blooming from inside the box as I walked up the sidewalk!!!! What INCREDIBLY HEALTHY and GORGEOUS ROSES!!!! The packaging was amazing-these potted roses looked like I just picked them out at a local nursery-very green, very LARGE, healthy, not even a leaf was damaged--both of them budded and one with a full bloom. Checked the plants out, no sign of any mold or fungus, aphids or other creepy-crawlies nor any signs of RMV. And these were end of the season SALE roses!!!! These roses far and away exceeded my hopes or expectations-they are truly magnificant!!!!
I also appreciate the emails they send acknowledging my order and also letting me know when it would ship and providing full tracking information for my order while in transit.
My only regret is that I didn't discover S&W's wonderful roses and extraordinary packaging and shipping sooner!!!
I WILL be ordering LOTS of ROSES from these people!!!!!
Wonderful-Wonderful ROSES!!!!
Many Thanks, S&W !!!!!

Positive msanjelpie
(53 reviews)
On Jun 17, 2004, msanjelpie Meridian, ID wrote:

Have placed 3 orders. first one was for a potted rose - total with outrageous shipping for one rose was $41.49. However the rose was packaged VERY well.

Planted rose and it sat and did nothing all year. This year it has managed to produce 1 bloom, and still remains the same height. I believe it has RMV, however I will leave it for now until I decide what to replace it with...

2nd and 3rd order were for bareroots... Arrived in a timely manner. All five were potted and all five have bloomed and grown very nicely.

Would order bareroots from them again...

DECOBUG

Positive heidibent
(4 reviews)
On Jun 11, 2004, heidibent Southlake, TX
(Zone 8a) wrote:

Order 3 3 gallon. They were all in perfect shape. One was full of buds and the 2 other were filled were buds.

Positive moyesii
(14 reviews)
On May 29, 2004, moyesii Long Island, NY
(Zone 6b) wrote:

I ordered 8 3-gallon potted roses from S&W Greenhouse. They arrived in mid-spring (right on schedule) in perfect condition. Looking at them, you would think I had gone to the store and picked them up myself. I have been watching their progress in my garden for a few weeks now, and they have already grown tremendously. Being 3-gallon potted roses, they are among the biggest rose bushes you can get anywhere. All the roses were spotless -- clean foliage and many healthy canes. Compared to bareroots and the smaller potted plants I've grown from other places, my S&W's roses have not had any setbacks at all. The first year in the garden is critical for a rose, and at the rate these bushes have been growing, I am not worried about them at all. I highly recommend S&W's potted roses for cold-zone gardeners (zone 6 and below, or areas with shorter growing seasons) and for beginner rose gardeners (bareroots can be frustrating sometimes). These will be the quickest and easiest roses to get established in your garden.

A note about their packaging: As other have said, it is VERY well-done. Almost too good, actually. Opening the boxes and getting to the roses is about as easy as trying to break into Fort Knox! But I understand that all this is necessary in order to ship those huge roses safely. And indeed not a leaf or petal was out of place.

Positive angel_jim
(8 reviews)
On May 29, 2004, angel_jim wrote:

Order arrived 3 days after placing order online. Beautiful looking roses. One was damaged by ups (big surprise). S&W said they would send out new bush at no cost to me. Very nice people, would order from them again.


On June 8th, 2004, angel_jim added the following:

Replacement arrived on time and in perfect condition. Couldn't be any happier with S&W. Great company.
Positive floralover
(17 reviews)
On Oct 1, 2003, floralover wrote:

So far very good. I ordered 3 potted roses from them in the middle of August. I must confess I had never ordered potted roses before and I told myself that I must be out of my mind to order roses in the hottest month of the summer.
The roses arrived 2 or 3 days later. The packing was unbelievably good. It took me almost an hour to unpack the roses that were in absolutely perfect shape, one blooming but all three had all their leaves fresh, green and spotless. We planted them within days and all do extremely well, flowering/ budding up like crazy.
I am a very satisfied customer of S&W Greenhouses so far. I already placed an order with them for several bare root roses coming in next February. I am hoping that their bare roots will be just as good as their potted roses are.


On October 12th, 2004, floralover added the following:
I posted a very positive comment on this company based on my experience with the potted roses I received from them. I also indicated that I already placed a bigger order with them for bareroots in the next season. The bare roots arrived in late February and they were disappointing - all roses had sign of disease, namely canker. I called the owner and requested replacements. He did not believe that there was any problem with his plants, requested to return the shipment for inspection (that I was ready to do). However, he agreed to send me a second shipment. Unfortunately the roses in second shipment were not any better, in some cases were much worse. I returned this shipment to him as well.
Although I got reimbursed for the roses, it was not a pleasant experience.
On Oct 1, 2003, S&W Greenhouse responded with:

"We at S & W Greenhouse, Inc. sincerely regret that we were unable to satisfy this customer. We first tried by replacing the entire order with new roses, then when the customer was still not satisfied, we refunded 100% of their money.

The claims that the plants were diseased are false.

We requested that both shipments of plants be returned to us at our expense for evaluation & to eliminate any he said - she said discrepancies. The services of an independent diagnostic laboratory was retained to prove or disprove the accusations.
The first of those shipments was sent to The University of Tennessee Agricultural Extension Service, located at The Ellington Agricultural Center in Nashville, Tennessee for evaluation by a plant pathologist.

The results of those tests are as follows and quoted from the report.

"Some mechanical or environmentally caused injury apparent in the graft union area, but no disease or insect activity could be found. Injuries were well calloused over and healing mostly completed. These injuries are cosmetic. The overall health of the plants are excellent."

The report was signed by Tom Stebbins & David Cook on 3-10-04

The mechanical injury mentioned above was caused from normal pruning during the field growing process in California.

A copy of this report has been made available for public viewing on our web site at the following address:

http://www.sw-greenhouse.com/pathologyreport.pdf

Additionally, the original copy of this report shall be made available for viewing, in person at our location to anyone requesting to see it.

The roses mentioned herein were donated to the Ellington Agricultural Center after the results of the evaluation and are alive and performing well in their garden.

Jeff Smith,
S & W Greenhouse, Inc."


Positive DirtDabber
(1 review)
On Jul 19, 2003, DirtDabber wrote:

I have dealt with S&W Greenhouse buying both bareroot and potted plants for two years now. I have bought both mail order and been to the greenhouse and picked up roses personally. I have purchased more than 50 roses from them in the past two years and every one has been healthy.
Their plants are absolutely stunning and the customer service cant be beat. Every time I have ever had a question about a plant or an order Jeff Smith has been knowledgeable, curteous and prompt in his replies to both emails and phone calls.
I also appreciate his knowledge of the different needs of people in different regions of the country and he is always helpful in giving correct planting times for each region. Even when I have harmed a rose thru my own lack of knowledge or carelessness he has always given great advice on how to save the rose.
I would highly recommend S&W to anyone who wants huge healthy happy potted roses and the highest grade bareroots you can find.

Positive LouisianaSweetPea
(8 reviews)
On Jun 21, 2003, LouisianaSweetPea Mount Hermon, LA
(Zone 8b) wrote:

In June, I placed an online order for a 36-inch rose tree. (When hardly anyone else was still shipping roses, this company could).

Four days after I placed the order, the rose tree was delivered.

It was the BIGGEST rose tree I have EVER seen, almost as tall as me, and was leafy and healthy. There were even some blooms.

Given the tremendous selection, the speed of delivery, and the size and health of the plants, S&W will DEFINITELY get all of my business when ordering roses. In fact, I have just placed another order with them.

I am VERY pleased with this company.


On June 27th, 2003, LouisianaSweetPea added the following:

Received another order from S&W, a full, bushy, HUGE 'Queen Elizabeth' rose bush, again, delivered just four days after placing the online order. This potted rose was just $15.99 and was so tall it came up to my chest. Superior packaging and shipping. This company is GREAT.
On April 16th, 2004, LouisianaSweetPea added the following:

Just received my order for 2004 -- Another rose tree and five rose bushes. All of the roses are large, bushy, healthy, and some are blooming right out of the box. These look healthier and more vigorous than those available locally! As always, well-packaged. Really, really pleased with this company and their roses!
Positive elke
(4 reviews)
On Jun 19, 2003, elke Colts Neck, NJ wrote:

I ordered a miniature rose, 'Mandarin Sunblaze,' from this company. The plant was absolutely gorgeous! In fact, the one shipped was bigger than the 2nd-year plant in the garden. Beautifully packed, too. I would use this company again without hesitation.

Positive justme277
(3 reviews)
On Jun 4, 2003, justme277 wrote:

I would like to advise anyone thinking of buying roses or anything from S&W to get ready to be amazed! This is my second season ordering from Jeff Smith and the fine folks at S&W. I live in Iowa where we have rough winters..but these plants are real hardy and blooming, and I will be enjoying them for many seasons to come. I had AWARD WINNING roses the first season!!!!I found Jeff to be smart, helpful and just down right nice to talk to.He puts out great roses and he takes the time to make sure the customer is happy ....and I have been so happy I have even sent roses to a friend .....If you want the best Quality roses S&W is the ONLY place to shop online, trust me I have tried them all.This company is outstanding in their field!!

Positive mollis
(22 reviews)
On May 16, 2003, mollis Cleveland, OH wrote:

I had to phone SW to change my c.card # (on my reserved order) as It had been changed by the bank. The guy there was talking to me in the middle of an awful storm (I could hear it) from the greenhouse and they still got my order right. Like others I have never before received such beautiful roses (Love & Fabulous) packed so well and the Love with a gorgeous 4" bloom. They are #1 in my book!


On May 7th, 2004, mollis added the following:

Seven more of S&W's (potted) roses are gracing my back yard as I 'speak', ordered last Dec. Again, they are all perfect, 4 bloooming, and were superbly packed. All the (Tea & Floribunda) roses I ordered last year are in 15gal pots and they are all in great shape except Jardin de Bagatelle,(just barely leafing out and had a lot of dieback) I am thinking it is an exceptionally difficult one (potted or bare root).
On May 29th, 2005, mollis added the following:

4 more healthy, 2 were blooming, roses from S&W this year. (I always get potted ones, as there is more time to plant them than bare root) I just love these people!
Positive DaintyBess
(9 reviews)
On May 7, 2003, DaintyBess Utica, MI wrote:

S&W Greenhouse, Is a great place to shop! I just received my rose order today (May-7th- 2003) delivered right to my door. The way these roses were boxed, was incrediable. Not one was damaged. The size also was amazing. I think this company gets a 10-plus here. I am definately going to do business with them again. I am looking forward to planting my Elina rose. Timeless, Bronze Star, Granada and Brigadoon.

Positive miss_amy
(20 reviews)
On May 7, 2003, miss_amy Stamford, CT wrote:

ABSOLUTELY GORGEOUS! The rose was HUGE and BEAUTIFUL! I will only buy roses from them from now on. I also recieved 3 lovely clematis that were very large too! VERY happy!

Positive oompaul
(2 reviews)
On Apr 28, 2003, oompaul Beachwood, OH wrote:

I ordered 2 roses and fungicide from S&W on March 26, 2003. It is now April 28 and the plants should have been shipped to me already. However I have not heard from them, even though I have emailed them twice.


On May 4th, 2003, oompaul changed the rating from negative to positive and added the following:

After posting the previous comment, I eventually received my roses and fungicide. I must admit that the roses are gorgeous and I am very pleased with them.
Positive gardenfairy
(7 reviews)
On Oct 18, 2002, gardenfairy Dallas, IA
(Zone 5a) wrote:

I second that oppinion of SW Greenhouse. I just ordered with them on the phone because I don't use credit cards and they were more then willing to hold my roses till the money order gets there! 2 thumbs up for that! They only had like 4 left of one of the roses I wanted and I knew I would never be able to send a money order in time to get one. They were very nice on the phone and can't wait till the end of feb to get my bareroot order!

Positive Rob_PA
(3 reviews)
On Aug 16, 2002, Rob_PA wrote:

S&W Greenhouse would receive a 10+ if experiences were rated on a scale.

I have *never* had such wonderful service and received such wonderful roses by mail order before!

The customer service is like non other... Jeff and the staff at S&W are kind, willing to answer any questions and the communication via email or phone is always prompt and reliable.

Within 3 days of placing my order, the most beautiful roses appeared at my door. They were at least two feet tall and almost as wide with incredibly healthy foliage. Packaging and shipping was superb! I have since ordered more roses from them and each order has been as good or better than the first. From what I have read on Rose forums, this is typical with S&W.

I highly recommend S&W to anyone looking for a wonderful experience and wonderful grafted, potted roses.


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