I've ordered many times from Michigan Bulb. The experience is always the same, AVERAGE (when all factors are included). The prices are reasonable for most items. I assume they get a lot of their inventory from other nurseries' overstock. They do get some cool stuff once in a while.
You should always, however, wait for their almost DAILY coupons for various discounts/free shipping. The 20 off 40 coupon is just a way to get you to buy more. If you need plants worth close to a multiple of twenty, you can simulate close to 50% off. Once in a blue moon, you get the holy grail coupon, 50% off any items you order.
The biggest downside to MB is shipping time, as in the time it takes to actually ship out your order. I usually do get a couple of delay emails before the order ships, but it's fairly fast to arrive. It's annoying, but you just have to expect it and you won't go crazy. Emailing them sometimes gets someone to speed up your processing.
The ordering is simple, made to entice impulse orders. Also, they don't seem to be shy about giving you a replacement certificate (price you paid for plant only) for bad plants. I got a Bihou Japanese Maple for cheap, but it died over the winter (5 months or so). I got credit the same day. I guess they just expect a lot of losses. It's not a refund, but it's better than some places that just ignore you.
I recently got an Acer Shirasawanum 'Aureum' for $20. It wasn't huge but it was decent and healthy. I ordered a Flat Wonderful peach in the fall for about the same amount, and it arrived bareroot this March. At about 4' with some top branching, I was pleasantly surprised by the size.
So, if you think that you can handle all that I've described, then MB may yield you some deals. I'll rate them positive, but a 1-10 scale rating of 7.0 would be more appropriate.
I ordered from Michigan bulb twice within a few weeks but after reading all the negative reviews I cancelled my big order for all my outdoor plants and just stuck with the first order that I got an excellent deal on. I ordered 4 hens and chicks succulents (2 different varieties) and although they did come a few days after first stated they got to me in perfect condition and were even bigger than I had expected after reading reviews. They are thriving and I have absolutely nothing negative to say about Michigan Bulb even their customer service agent that cancelled my big order for me was friendly and professional. I can say now I wish I had not cancelled my other order.
I purchased several plants towards the end of Spring. The one draw back is that you don't know when they will arrive, and I did not have time to plant them immediately. However, I was able to store them in a cool dry place for a few days.
They will arrive as bare roots and may "look dead". It is important to follow the instructions for pre-planting. I had purchased previously, so I expected this and did not expect anything to bloom until next summer.
To my surprise, 2 of my rose bushes that were a little worn from the travel and not being planted immediately (new branches had started, but broke off), have already bloomed this year!
The rest of my stock were spring plants and I will be looking for them next spring. I hope I will be equally happy then.
On Jun 6, 2014, Anewgardenerr East Patchogue, NY wrote:
This was my first online order for plants. I ordered hostas and a rose a Sharon. I ordered a empress wu hosta that was very well packed and healthy beautiful baby. My only down point was right after I placed my order I found full grown empress in Home Depot for the same price as this lil baby. Any who. Plants look great, all nice size barefoot and packed well. I will do business with them again, happy customer
On May 22, 2014, RebeccaLynn Winston Salem, NC (Zone 7a) wrote:
Posted on October 15, 2012, updated May 22, 2014
Posted on May 7, 2012, updated October 15, 2012
Posted on April 1, 2012, updated May 7, 2012
Posted on September 27, 2011, updated April 1, 2012
Posted on May 17, 2011, updated September 27, 2011
Earlier in the spring, I saw an inexpensive "deal" from Michigan Bulb for red border lily bulbs. I decided to place the order, even though I had seen several negative reviews in Garden Watchdog. They arrived, looked fine, and I planted them. They are on the verge of blooming now, and I am pleased. I will order from Michigan Bulb again.
On September 27th, 2011, RebeccaLynn added the following:
The Red Storm border lilies bloomed beautifully. Unfortunately, the rabbits munched on the leaves until only stalks were left, so on June 1st, I placed another order for Red Storm border lilies. Today, September 27th, the bulbs arrived. They are good sized and firm. I am pleased.On March 31st, 2012, RebeccaLynn added the following:
The Red Storm plants have emeged and are looking good. Even the ones that the rabbits ate have come back up.On May 7th, 2012, RebeccaLynn added the following:
My Red Storm border lilies from Michigan Bulb are in bloom! So pretty!On October 15th, 2012, RebeccaLynn added the following:
Last week I received my order consisting of about 2 dozen lily bulbs and 3 foxglove plants. The bulbs were medium sized and healthy, and the plants looked good also. Everything was well packed. Everything is planted now. All that is left to do is hope the squirrels don't dig up the bulbs and wait for spring 2013 to see the beauty. Another good experience with Michigan Bulb Company.On May 22nd, 2014, RebeccaLynn added the following:
The 3 bags of Hardy Lilies (item #09944) arrived today as scheduled. All 30 bulbs appear viable, but rather small. I will plant them this afternoon. I have always have good results with this company's lily bulbs. On May 22, 2014, Michigan Bulb responded with:
"On May 18, 2011 11:15 AM, Michigan Bulb responded with:
We really appreciate you posting your experience with our company and we look forward to your future orders. Happy Gardening!"
4/26/14 Rec'd my order within 2 weeks of placing the order. Plants are small which I expected. Very well packaged. This order I placed was all hosta. Each hosta was in their own little box. Roots had soil and shrink wrap. They all look good, well one was a little droopy. No biggie as it will bounce back in a few days. Order came in a box with airbag packing.
I was looking for another company to replace my long years with DG. It looks like I am have found it with Michigan bulb.
They are actually less expensive than DG. Shipping was less, DG is a bag, Michigan Bulb is a box with plant protection. Michigan Bulb is months faster than DG in high season.
I am waiting on a few more orders and I will update. So far I am very pleased.
Posted on June 4, 2012, updated April 24, 2014
I received my order promptly, correct, and in good condition even though the box was partially crushed (something very heavy must have been on top of it during shipping). The air bag packing did it's job to protect the plants. One of the items I ordered was "Red" Hens and Chicks which was shown as bright magenta in their catalog, What I received was light green leaves with a pale reddish tint at the the base of each leaf. I hope the plants will redden up as they mature and the season progresses or I will be disappointed.
On April 24th, 2014, nowMNzone4b added the following:
April 2014. Rec'd plant that I ordered in Jan. in two shipments; both arrived in excellent condition (both boxes and plants). Plants are small, which one would expect for the price. The weeping cherry tree was suppose to come potted but came bare rooted with a note stating the potted supply was exhausted but a bare rooted supply ad been obtained and sent. The tree I rec'd. had a base dia. larger than a pencil but smaller than a Sharpie pen and approx. 30" tall so don't expect "large plants" which is fine with me for experience has taught me small trees acclimate with less stress and actually start to grow quicker than larger ones. The roots on this tree are magnificent! (at least 8 roots big enough to radially flared from the base and the largest planted deep so I will plant it in the ground for a few years (to enlarge the trunk) then repot it in a bonsai pot an start working on the branch structure for bonsai. I have been evolved with bonsai for 50 yrs.On Apr 24, 2014, Michigan Bulb responded with:
"On Jun 5, 2012 11:57 AM, Michigan Bulb responded with:
We appreciate your post. They should darken with age. Happy Gardening!"
I love the products sold by Michigan Bulb and the service and delivery are great. I would buy from them again EVEN THOUGH their marketing tactics are extremely aggressive and prey on people that don't understand. Now that I understand how they work, as I said, I would stay a customer.
Their prices change dynamically on their website, or they have a few versions of their website, depending on your actions. If you use their $25 off coupon, the second you apply the coupon the prices in your basket AND on the website increase by a LOT so you aren't actually saving any money.
The next tactic is using any of the promo codes will also alter the prices on the website so be careful and pay attention. I had a banana tree in my cart that was $8, then after adding the coupon code the price of the tree increased to 19.99 with some money off so the final price became $14.99. Another time it was $10.99, all within the same hour.
I ended up clearing my basket and leaving the site and ended up on Amazon, and low and behold I found Michigan Bulb and their subsidiaries (Gurney's and Spring Hill). The prices on Amazon were far cheaper than on the MB website, so I clicked on the link to go to MB website and the prices were slashed to the lowest I'd seen so I bought from that version of the website.
Like I said, they have excellent selection, fast delivery and pretty good service so don't be afraid to order, but do pay attention to your pricing.
For the most part, the company ships plants, even the free ones, in great shape. I was very worried about my bare root asparagus as I had to plant in days after I got it after wrapping it up and putting it in the fridge in the meantime. I got shoots in less than a week.
I did have a few problem plants, but these were immediately refunded without a problem.
On Apr 9, 2014, Doughster4 Bowleys Quarters, MD wrote:
I recieved my order today. I am pleased with my order as everything was shipped in full, everything arrived in good condition and I recieved my money's worth.
I have ordered from them several times over the past 10 plus years, usually with mixed results. No complaints as "you get what you pay for". Mislabling (plants not true to identity or color), rotten bulbs or dried up dormant plants here and there. I never contacted them or complained.
I have noticed that their pricing has increased dramatically but their discounts have remained the same. 50% off 40 dollar orders, etc.I decided to order this year and take advantage of the discounts with my fingers crossed and chuckling to myself.
I HAVE to say I am pleasantly surprised. 2 dormant bareroot tall phlox arrived wrapped in plastic and sawdust. They were moist with many new shoots rising from large rhizomes. Exactly what I would recieve from Wayside or comparable. My Julia Child Rose was healthy although slightly dry. This own root was small but no different than other own root rose vendors selling it for 17.50 or more. My 14.95 rose cost me 7.50. A dwarf fernspray Cypress was exceptionally healthy and ingood condition.
I feel I recieved a great value on my purchase. Michigan Bulb met their obligations to me and sent me healthy plants. If they die or fail to thrive from now until the end of the growing season it will be my own fault.
I ordered 3 Itoh Lollipop peonies on 2-15-14, they were shipped 3-18-14, and arrived today 3-21-14. The foliage is 14"+/- tall and full. The roots are maxing out of their 2" pots and healthy and full so I potted them up and have them under lights, there was no wilting nor bruising or breakage of the stems and leaves. I am very happy with my purchase. I will try to post a picture in my file.
I have been dealing with Michigan Bulb for over 35 years. In the beginning, they were pretty good. I usually got what I wanted and it grew. Then, within the past 10 years or so, they began declining. Sending out obviously 1 or 2 year old bagged bulbs and rhizomes whether rotted or not, and visibly dried and dead plants that had to be that way when they shipped. 3 years ago, I would have put them in the same category as all those numerous and pitiful Jung's-owned companies out of Bloomfield, IL. I stopped doing business with them. I decided to order again this year. I got 2 of my ITOH peonies on 3/1/14 and several other herbaceous peonies that were good sized, green, at least 4-5 eyes and had leaves and signs of life everywhere. I much prefer receiving them this way rather than getting what looks like a dead piece of dog-poop and I have to spend months waiting and convincing them that it was not "dormant" but was dead when I received it. On my recent order, they did adjust their delivery schedule once, but it was only a week, and they kept me informed. The price I paid for ITOH peonies with their 50% discount was at least a third cheaper than the next best price I could find. And these are healthy thriving plants, albeit a little small. Nonetheless, a fair offer for what I paid, very healthy, and I'm starting to see signs of life again at Michigan Bulb! I'm back, too, MB! For as long as you are! Thanks so much! People are going to notice and use you again!
On Feb 22, 2014, Sherilou Panhandle Gulf Coast, FL (Zone 8b) wrote:
Posted on February 8, 2014, updated February 22, 2014
Great sale prices on plants and shipping and they offer a free gift. They return emails quickly... great customer service.
On February 22nd, 2014, Sherilou added the following:
The plants and roots they sent are so incredibly healthy. I'm so happy. It really beats running around to all the nursery departments, trying to find what I want. I love that they sent my plants to me at the end of February... perfect for my garden zone. Fast delivery, too. I will place another order, with Michigan Bulb, for sure. :) Thank you!
On Jan 29, 2014, starvue3 Park Forest Village, PA wrote:
I don't usually write online reviews, but in this case I feel like I want to give this company some positive feedback because in my experience they've improved in the last year. I first started ordering plants and bulbs online a few years back when I moved to a house in the suburbs (in central PA) from a city apartment. At that time, the items I ordered from Michigan Bulb either ended up being out of stock by the time they got to my order, or for whatever reason (possibly my own fault as a novice gardener - which I still am), the plants didn't thrive. (I don't think I ordered actual bulbs from them.) However, in the past year or so, I've ordered a number of items (almost all plants, not bulbs), and have been really pleased with the quality of the items, especially because their prices seem a bit lower than some of the other big companies offer for the same exact products online. My only complaint would be the number of emails I receive, and that's because of my weak willpower with regard to spending money. I do enjoy all of the print catalogs I receive from the various garden companies. Also, all the companies I order from have an uncanny sense of timing such that my plants generally arrive the day (and since I work every day, it's the evening) before I'm going on vacation.
On Jan 29, 2014, Michigan Bulb responded with:
"On Feb 3, 2014 11:49 AM, Michigan Bulb responded with:
Thank you so much for your wonderful post about our company. Happy Gardening to you!"
On Jan 18, 2014, sevensef Yorktown, VA (Zone 7b) wrote:
I ordered 2 Ruby Red Dwarf Pie Cherry trees and a Dwarf Meyer Lemon tree last spring. All 3 grew beautifully! Lots of leaves and happy little plants (too young for fruit just yet). I also ordered Virginia Bluebells that didn't live, but tis gardening, some things work and some don't. Good thing those were the cheapest items in my order. ;) Granted, the prices at Michigan Bulb are really reasonable for everything I ordered!
On Jan 18, 2014, Michigan Bulb responded with:
"On Jan 22, 2014 12:36 PM, Michigan Bulb responded with:
Thank you for your feedback, we appreciate you taking the time to post. If you ever have any problems please just let us know and we will be happy to help."
All I have received so far from Michigan Bulb have been beautiful. One plant was broken and when I called them ,customer service was very polite,and they sent a replacement promptly.I am very happy with them. Thanks for listening. NEVA
On Oct 27, 2013, Michigan Bulb responded with:
"On Nov 15, 2013 4:44 PM, Michigan Bulb responded with:
Thank you for your feedback. If you ever need help with anything just let us know."
I only made a small order because of all the negative comments from other reviews, but overall I was satisfied. Although I had to wait quite a while to receive my plants, I found the customer service to be great. I ordered 2 Passion flower vines, 3 geraniums and 3 Hellebores. I had a few problems such as
1. Order for Hellebore cancelled without notifying me (I found out when I logged into my account)
2. Repeated delays in shipping plants - each plant was shipped separately over a period of 6-8 weeks. I really was afraid they would try to ship in the heat of summer.
3. The passion flower vines I received did not look too healthy and were in the smallest pots I have ever seen, with just a couple of roots and maybe 5-6 leaves. A couple leaves were stapled to the support stake. However, they were $3.00 each so you get what you pay for and they were well packed. After planting, one promptly lost all its leaves. The other passion flower is growing slowly - hope it gets strong enough to survive the winter
4. Really don't like that they charge your credit card as soon as your order is placed then take weeks to ship.
On the positive side:
1. Customer service responded within 24 hrs of my emails and helped to expedite shipment
2. Customer service issued a refund back to may credit card for the Hellebores
3. When I contacted customer service (within 30 days) that one passion flower died, they sent me a refund check for that, too. For a $32 order, I got a $21 refund. Overall, I got 5 plants out of my 8 plant order. The "dead" passion flower eventually started to grow after a couple of months
4. The geraniums were huge healthy bareroots. Two of them grew right away (no blooms this season) and the third has put out several leaves after about 6 weeks.
I just placed another order for this fall, hoping I will get everything. They do have some well-priced unusual plants and coupons. I am trying more bare root plants since they were so healthy. Would advise not placing a huge order initially, till you get used to how they operate. It can be quite frustrating wondering where your order is. Also have to reiterate their customer service reps were great.
On Aug 2, 2013, Michigan Bulb responded with:
"On Aug 6, 2013 4:08 PM, Michigan Bulb responded with:
Thank you for your feedback. I apologize for any problems you had with your order or your plants. Please let us know if you need any replacements and we will be happy to take care of this for you."
Posted on May 29, 2013, updated August 2, 2013
I'm a novice gardener and this is my second year planting a garden and flower beds. I received a catalog from Michigan Bulb in February and after some speculation I placed a large order in the Spring. I was aware (thanks to information in the catalog) that the plants would be tiny and that the order would be shipped when my zone had opened. Michigan Bulb was very good about sending me emails to update me on the status of the order and expected delivery time. My order arrived two weeks ago and all of the plants and bulbs were in good shape. So far so good, they are thriving. One item was not available and Michigan Bulb contacted me and gave me a refund and I was able to order another plant in it's place. I am very pleased and I have placed a second order. I appreciate the affordability, customer service, and quality of plants from Michigan Bulb.
On August 2nd, 2013, saradus added the following:
Update 8/2/13 - It's the middle of the summer here in Illinois, and all of the plants are healthy and strong. Even one of the double mock orange shrubs, which my husband had accidentally plowed down with the lawnmower (oops), has growth and is expected to survive. Granted, with the exception of the lilies and flowers in the pre-planned butterfly garden, most of the plants are still on the small side. But they are young and healthy and should continue to fill out into the next couple of years.
I had a minor issue with a large order that I had placed - it's a long story, but basically an item ended up being out of stock, and my credit card was refunded that particular item. Then a few weeks later I received a bill in the mail that stated that I was delinquent on a payment. I was confused as I had paid up front for all of my orders, and I called customer service. To their credit, the issue was resolved and I did not owe anything, it was a misunderstanding. Michigan Bulb frequently offers specials and I had used a coupon that was essentially half off my order. When the item was out of stock, the coupon was removed from my order, and although they had initially refunded me it showed that I owed money because the coupon was not applied to the rest of my paid order. (Kind of confusing!) Anyhow, if you use a coupon be aware of this, and I suggest that after placing an order, if an item becomes out of stock, request a comparable replacement item so that you do not lose the coupon. Guess I'm on a bit of a learning curve :)
I think this is a great company and I have a fall bulb order coming and I'll continue to update as my plants grow. I will continue to order - a happy, satisfied customer here.On Aug 2, 2013, Michigan Bulb responded with:
"On May 30, 2013 11:31 AM, Michigan Bulb responded with:
We really appreciate your feedback about our company. Thank you and enjoy your garden!"
On Jul 30, 2013, mikerotell Franklin Park, NJ wrote:
Posted on July 30, 2013, updated July 30, 2013
Posted on October 22, 2012, updated July 30, 2013
So I couldn't resist the $20 coupon and ordered a few things for the heck of it not anticipating much and for the most part I got what I expected, but overall not horrible and to be honest there were some pleasant surprises. The details.....
First, I give MB kudos for their communication emails. I received a prompt e-mail acknowledging my order. A second email advised my order would be delayed about a week and finally a third e-mail advising I would receive my order between 10/6 and 10/8. Much to my surprise my order was received promptly on 10/8. No back orders and everything was in stock. Nice job.
Now for the plants. I ordered 3 yellow stargazer lilies, 3 fern leaf bleeding hearts, 3 liriope, 1 spiritual corridor day lily (strange name) and 25 glory of the snow (bulbs).
The lilies were definitely on the small side but for the most part were healthy and firm with the exception of one which appeared to have some soft spots. Because of the smallish size I'm not expecting much in the way of bloom next summer. They'll clearly need a few years to reach their full potential.
The daylily was a small division as expected with a little bit of green growth but again, although small the roots appeared firm and healthy. Daylilies are tough and I expect there is no reason why it won't continue to increase in size over the years.
The liriope was somewhat of a disappointment. The small root divisions were dried and one had absolutely no roots at all. They all had some green growth however so I'm staying positive.
The glory of the snow were miniscule. Yes, I know they are "minor" bulbs and are generally small but these were tiny, tiny, tiny. I would be very surprised to see these bloom this spring. That being said all 25 of them were firm and healthy so time will tell.
The bleeding hearts were the bright spot. Although bare root (as were all the perennials) the were sturdy multi-eye divisions with a nice root system. I expect these will do well and my even bloom next year.
I planted all promptly and and threw in a little bonemeal to help the bulbs along, watered in and mulched well to help get them through the winter. With a little coddling I think the majority will make it. Overall I would say that I got what I paid for so I can't complain.Am I expecting glorious blooms next spring/summer? No, not really. To be sure, the plants were way small and will need some time to establish but I was pleased with the health of pretty much all so there's no reason to believe they won't grow. I believe the price was commensurate with the size of the plants, low price = small stock, that's reality no matter who you're dealing with. For now I'm giving MB a positive rating since I was impressed with the communication, timely shipping and overall health of the plants.
On July 30th, 2013, mikerotell added the following:
So here we are 9 months later. How did MB's plants do? Overall I'm still pleased. See some of the results for yourself...
The fernleaf bleeding hearts exploded into growth this spring and have been blooming non stop. This picture was taken in late spring, they're nearly twice the size now. They appear to be seed grown however and not divisions of named varieties. There is variation in the leaf and flower color, some of the flowers being quite pale.That would be my only complaint here:
Lastly, here is a pic of the yellow stargazer. Out of 3 bulbs 2 actually grew. I expected this as one of the bulbs was very soft when received. Between the two that lived there were about 6 flower buds in all however all the buds except 1 turned brown and died before opening. I hope these are not virus infected. Perhaps these will do better next year. At least I got to see what it looked like!!:
Although I didn't take pics of the glory of the snow they all bloomed. The disappointment remains the liriope. While they are all alive ( so I can't really complain) they are very tiny and growing very slowly.
I am a firm believer in fall planting whenever possible. It gives plants several months to establish before hot weather sets in. Just because it may be cold out doesn't mean that the roots aren't growing and establishing. Also, mailorder nurseries are generally not as busy in the fall which results in better service. Overall I feel that I got my money's worth and I am considering placing another order this fall.
On Jul 30, 2013, Michigan Bulb responded with:
"On Nov 2, 2012 9:58 AM, Michigan Bulb responded with:
Thank you very much for your posting. We appreciate you letting us know about your order. Happy Gardening!"
Posted on July 2, 2013, updated July 11, 2013
Posted on May 21, 2013, updated July 2, 2013
Posted on May 10, 2013, updated May 21, 2013
I ordered in April and my expected ship date has now been pushed back to sometime in late May or the first half of June.
I think the plants will be nice additions to my garden if they arrive in a healthy condition.
My suggestion to Michigan Bulb would be to make it clear which plants are out of stock. I might have ordered these specimens anyway, and would have appreciated the opportunity to make an informed decision. At this point, I will wait and hope for the best.
I will update this comment and rating when the plants arrive.
On May 21st, 2013, bluesox added the following:
A very nice customer service rep contacted me and has indicated that she asked the warehouse to ship my items right away. God bless her.
The estimated ship date on the Order Status site is listed as anytime between June 4 and June 25, but that doesn't seem to mean much, since both dates automatically move back by one day on a daily basis.On July 2nd, 2013, bluesox changed the rating from neutral to positive and added the following:
I received my order in two shipments in June. I ordered unusual varieties of fairly common plants, and had begun to despair that they would ever be delivered.
The plants arrived in good condition as bare root rhizomes or bulbs. I was surprised by how quickly they sprouted after planting (within days)!
I am pleased with my purchases and looking forward to watching them grow. They are unusual varieties of fairly common plants, and complete a garden design for a new flower bed in my back yard.
I would advise anyone ordering to allow two months for delivery to avoid disappointment. For me it was worth the wait.
On July 11th, 2013, bluesox added the following:
All 5 plants are doing nicely.On Jul 11, 2013, Michigan Bulb responded with:
"On May 11, 2013 10:42 AM, Michigan Bulb responded with:
Thank you for your feedback. One of our customer service representatives will contact you for your account information and check on the status of your order for you."
I have been ordering from them for the last 10 years or so and love them. They have different plants than what you buy at homedepot as I try and make my yard unique. I have had the odd plant die or not grow and die out but they have always replaced or sent me a credit. I am an experienced gardner. I have bought plants from homedepot or walmart and had more die out from homedepot or walmart than from michigan bulb. I would like people who say bad about them to mention how long they have gardened and if plants they buy from other sources are dying out or bad like what they say Michigan Bulb sends.
On Jun 12, 2013, Michigan Bulb responded with:
"On Jun 14, 2013 12:43 PM, Michigan Bulb responded with:
Thank you so much for your wonderful feedback. Happy Gardening!"
I've been wavering between positive and neutral. My experience ordering from MB wasn't horrible at all, it was just okay. All but one of the plants have survived and are thriving. I mostly ordered bulbs, and they seem healthier than most that I've bought at big box stores.
I was more concerned about the live plants, (two roses and a carpet thyme.) but the roses are doing great. The thyme died pretty much instantly, but sometimes that happens. Haven't bothered to contact MB about it, but thats on me. Otherwise I don't have any complaints about plant quality. Everything else is growing and healthy.
My main issue is that I was one of the unlucky ones not to receive my confirmation e-mail right away, and without an account number MB's customer service couldn't really give me any answers besides "your order might not have been processed, try again?" But they did message me back despite it being 3am my time, so that was at least cool. Fortunately my email eventually arrived a few hours later, and all was well, (Oh.. except for it being addressed to my Mom. We share a billing address and she gets MB's catalogue, but has never ordered from them. It didn't impair my order in any way, but it was still rather "Wat.")
Ultimately, I think I probably would order from them again if they had something I couldn't live without, (Looking at you mini hollyhock. Ugh!) but I'd definitely check local nurseries first.
I ordered two hydrangeas and five knockout roses early in the spring. They were delivered about a month and a half ago. All were small, which is normal for Michigan Bulb in my experience, but all were healthy on arrival. I planted them the next day and all plants have survived and grown. All knockout roses have bloomed or are budded and one of the small hydrangeas is blooming, which was unexpected. I always expect small plants from them, but I have experienced good results with Michigan Bulb orders over the past few years. I will use them again.
I also ordered several shipments from Michigan, which are still coming in staggard shipments. My only complaint is the timing. I still have plants that havent shipped for some reason. I realize they are huge, but I guess I'm confused why all my plants arent shipping at once. Regardless, I've ordered a lot from them and have had one issue that was kindly resolved by their customer service rep. One of the peonies came dormant, recently. Why send most plants in containers and not all? The peony tuber came in horrible shape, but they promptly gave me a refund when they couldnt find a master gardener to explain why they sent it that way. I understand sending this format for some plants, but it didnt make sense to send a tuber of a peony in late May.
Note: they seem to use India for their CS after hours and I didnt find them to be curteous or articulate at all. I recommend calling during business hours if you want good CS.
The bottom line is that I appreciated the quality of the plants, the awesome CS rep I got (after a bad experience with India), as well as their shipping method. The plants came in slick cardboard sleaves which really protected the plant well and since they werent horribly mangled from mutliple staples and tape (Farmers Seed!), the boxes were in excellent shape and compostable. Especially considering the low prices and the comments above, I would definatelyh order from MB again. Thanks!!
On May 29, 2013, Michigan Bulb responded with:
"On May 30, 2013 12:21 PM, Michigan Bulb responded with:
Thank you for sharing your experience with our company. If you ever have any problems just let us know. Happy Gardening!"
I have ordered from MB at least 4 times in the past 6 years and have nothing but positive experiences. Sure a few plants have not made it but they have ALWAYS replaced anything simply with an email telling them what has died. I have had plants bought locally die too from one reason or another. Some of my most gorgeous, lush healthy plants today were $5 starts from MB a few years ago. Major Wheeler's honeysuckle, fern leaf bleeding heart, toad lilies, orange butterfly weed, and clematis, to name a few, all have been great. Nothing has developed any diseases or problems. If you want to pay way overinflated prices on common perennials, be my guest. But I have saved tons of money buying from MB and will continue to do so.
On May 19, 2013, Michigan Bulb responded with:
"On May 21, 2013 1:41 PM, Michigan Bulb responded with:
We really appreciate you sharing your gardening experience with our company. Thank you, and enjoy your plants!"
On May 11, 2013, nancyelatimer Union City, TN wrote:
I first ordered from Michigan Bulb this spring. It was a large order and the order was broken into several smaller orders to better optimize planting time. My plants were packaged beautifully and the stock was very healthy. I love that MB sends me updates regarding when items are to be shipped and updates if items are held up. I would not hesitate to buy from them. I am a very experienced gardener. I simply have nothing bad to say.
On May 11, 2013, Michigan Bulb responded with:
"On May 11, 2013 10:45 AM, Michigan Bulb responded with:
Thank you for sharing your experience with us. Enjoy your garden!"
My plants and bulbs arrived in excellent condition. All the plants were healthy and have continued to grow. Michigan bulb let me know by email the approximate shipping dates and then emailed me again when they actually shipped. I was able to be ready to plant immediately when they arrived. I couldn't be more pleased with their service and I will try them again.
On Apr 11, 2013, brown_eyed_girl Pooler, GA wrote:
I'm a "new" gardener coming up on the 1yr anniversary of buying my first home. Tired of looking at my bare yard and on a tight budget, I looked for something cheap to help start my landscaping. I found Michigan Bulb. I placed my 4th order with them this morning and so far, I've been very pleased with them. Their website is incredibly easy to navigate, discounts abound and the plants I've received were well-packaged and healthy. I got my first order about 4 weeks ago and the growth is simply amazing. No better way to boost a beginning gardener's confidence than seeing your plants more than double in size in 4 weeks. Although I'm sure the climate helped (Savannah, GA), it's only further inspired me. I purchased several types of plants, including hydrangeas, butterfly bushes, lilac, rhododendron, hostas, grasses, hens, foxgloves...the only "bad" plant I had was the Liriope I ordered. It was dried out when it arrived, but I planted it anyway and then it just went kaput. The really great thing was, after giving it sufficient time to thrive, I emailed MB and they immediately issued an order for more, no questions asked. I don't expect miracles. They are plants after all. So if a few don't make it, I'm happy to know that MB will replace it. That's just good customer service. In any case, I noticed in many of the reviews of the plants on their website, there were several complaints about size or things arriving as "sticks". For this price, I wasn't expecting much, but I am truly amazed at how well, and quickly, everything has grown. My hostas, for example, arrived as lumpy potato-looking things with roots. Planted them and after only a few days, green leaf "spikes" were up out of the ground. Now, my pots are filled with big green bouquets of leaves. That's satisfying.
Posted on September 23, 2012, updated April 6, 2013
Excellent Experience! Healthy plants. Great packaging! Placed my order early summer(I did know that plants won't ship until fall). You do pay for your plants upfront,but they don't forget about you, they send you an email every month with an order status update. I appreciate that!
Just recieved my order of different kind of pholox,zebra mallow,tidal wave clematis & blue bird rose of sharon. Plants are not as small as others say. They are normal young plants that are ready for planting. Each packaged plant had
lots of green leaves on them. I will buy from them again.
I ordered from Forest Farm,Antique Rose Emporium,Garden Harvest Supply and Park Seed and now will buy from Michigan Bulb also. They are all excellent companies!
S.V. Salisbury, NC
On April 6th, 2013, nclivin added the following:
My Tidal Wave Clematis just shot out of the ground after some rain and sunshine this week! Phlox appears to be waking up also. Zebra mallow is getting taller! Blue bird rose of sharon is potted and kept in the house for now. We had a very cold winter here in NC. Very happy with my purchase!On Apr 6, 2013, Michigan Bulb responded with:
First year of gardening , and this is my fourth mail order received from my fourth company. :)
Very VERY pleased with what I've received for the most part. Some of the dahlias I ordered are HUGE (need two hands to fit the tuber system in!), others are 2-3" tubers of 2-8 in each bag. Very happy. I also ordered irises, daylilies, hydrangeas, roses, gladiolus, daffodils, lilies, and strawberries. Everything looks great - even one daffodil bulb has a bit of green showing, and will be potted right away!
The roses look great even through they are small (totally expected from the description) - lots and lots of new leaves and healthy growth on them. They will also be potted right away, likely kept in pots for a season while I wait for them to grow. :)
All but one hydrangea look great, all will still be potted up for one season to baby them a bit. That hydrangea that doesn't look too good is the biggest of the ones I received and likely is just dormant, so not a concern at all - all the others are green and growing though!
Only two concerns.
1) The gladiolus bulbs are TINY! They are supposedly 8cm bulbs (I'm guessing that's around the outside of the bulb?). End of my thumb tiny! I had recently purchased bags of 50 mixed color glad corms from Walmart that are ginormous in comparison for about the same price! Oh well, not too big of a deal. :) But the flowers will be a lot smaller from those than the other glads for sure!
2) One of the dahlia tubers ( 'Deutschland', large red) I'm not sure of survival. In the bag is a 2" stem connected to a tiny 1" tuber and a GIANT tuber that is currently about 6" long, over 1" thick at the widest, but the end of it was chopped off - so I have no idea just how big that tuber might have been in reality! I don't know if a chopped tuber will grow or not, but I'll try it. :) There was also a thin stringy tuber that's about 3" long but maybe 1/4" wide that is connected, but will need feeding up before it could flower I'd think. Considering the other dahlias I received, it's not a huge concern. The other red dahlia clump received is a cluster of about 6, 1/3" to 1.5" ROUND tubers (like a ball!), and I am fairly sure I'll get some decent flowers from them this year anyways.
Very happy with my order overall. I'll update if I find need to (outstanding results, bad results, that one tuber still grew, problems with future orders, etc), but I'll be ordering from them again for sure! :D
Oh, and only other concern? My ground is still frozen, and I'll not be planting for about 2 weeks. Luckily I have a cool area of the garage I can store them in! :D I can't wait to plant and see them grow!
On Mar 27, 2013, Michigan Bulb responded with:
"On Mar 28, 2013 12:04 PM, Michigan Bulb responded with:
Thank you for your posting. Just let us know if there are any problems and we will take care of them for you. Happy Gardening!"
I ordered a miniature rose collection. 5 roses times 2 and the roses are beautiful! The plants are healthy and green and one has a bud ready to open. In addition I also ordered a miniature climbing rose. That also is a beautiful young plant. All of the plants are of good size and very healthy!
Thank you so much!
On Mar 13, 2013, Michigan Bulb responded with:
"On Mar 14, 2013 11:21 AM, Michigan Bulb responded with:
You are very welcome. Thank you for sharing and enjoy!"
On Mar 11, 2013, docknee Murphy, NC (Zone 7a) wrote:
I have used this company many times in the past with no issues. This year I ordered a number of tuberous begonias bulbs. These bulbs are not inexpensive for the average gardener. When they arrived I found a few of them had rotted to the core with mold. Of some 15 bulbs 4 or them had rot. I emailed them on a Sunday and Monday morning they advised a complete reship - more than I expected as I would have been happy with them replacing the 4 bad bulbs. No, ship it back to us, No hassel, Prompt service by Kelly in customer service. A reason to go back.
On Mar 11, 2013, Michigan Bulb responded with:
"On Mar 14, 2013 11:20 AM, Michigan Bulb responded with:
Thank you very much for sharing we do our best to provide quality service and quality products. Enjoy your garden!"
Products are good !
Mail innovations shipping for southern states (UPS transfer to USPS) is not a good choice , since it takes extra 2 days in transit when package is in the same city . (Don't you dare to miss USPS carrier and miss delivery because You have to call for redelivery and add more days to transit time ).
You need to ship customers choice to meet customer needs.
On Mar 8, 2013, Michigan Bulb responded with:
"On Mar 11, 2013 8:39 AM, Michigan Bulb responded with:
Thank you for your feedback, we appreciate you suggestions and I will pass this along."
Posted on May 28, 2011, updated January 30, 2013
Posted on May 23, 2011, updated May 28, 2011
Posted on May 23, 2011, updated May 23, 2011
I bought butterfly and humming bird garden as well as three seasons cutting garden from them. The shipment was supposed to arrive by mid April according to their website (Zone 5 MI) but few weeks later suddenly their website is showing they will arrive in June. We are already running behind on planting, and we have very short summer in Michigan. I'm not betting on my gardens doing well/surviving after they arrive. Too bad I was going to order some more from them based on the service and quality of the plants. But I don't think I will ever order from them again.
On May 23rd, 2011, purrrz added the following:
edit: i meant the shipping time was from April to mid may for zone 5 when I placed the order (I liked the scheduled timing that's why I ordered from them instead of others). But according to the customer service rep some of the items aren't ready to come out yet and they might have to ship them next year's spring if they aren't ready soon. Uh.. hello, don't sell stuff if you can't abide by your own shipping schedule. On May 28th, 2011, purrrz changed the rating from negative to neutral and added the following:
The plants /bulbs arrived yesterday. So far most of them seemed acceptable (I wasn't hoping for much at this price). I'm putting them on life support as a precaution. I will change the review based on how they do in the garden.
But I do give them credit for listening to my complaints in davesgarden. On January 30th, 2013, purrrz changed the rating from neutral to positive and added the following:
Sorry for the late update. But that is how long it took for me to give an accurate review. The first year of receiving the order the plants did not do very well (some of them died) others barely grew. However, from second year they have bloomed beautifully. So I can honestly say that 90% of my plants have survived and doing well after experiencing Michigan winter. Looks like I will be placing another order this year (will post another review based on the experience). Thank you Michigan Bulb for your prompt reply. On Jan 30, 2013, Michigan Bulb responded with:
"On May 23, 2011 12:31 PM, Michigan Bulb responded with:
Thank you for letting us know of the problem with your order. A customer service representative will be contacting you for your account information to check on your order and find out when it will be shipping."
I've ordered from Michigan bulb for years. Last time I ordered was last spring. I ordered a 3 in 1 apple tree, 2 banana trees, strawberries, and dahlias. When you first get them they don't look like much, but once you plant them they take off and look great.
On Jan 13, 2013, Michigan Bulb responded with:
"On Jan 16, 2013 4:31 PM, Michigan Bulb responded with:
We appreciate your feedback. We do sell the "value size" plant but our plants do not suffer from transplant shock and are easy to plant and you will be amazed at the growth and how well they adapt."