On Jun 8, 2008, viktor13 Holly Springs, NC (Zone 7b) wrote:
I have ordered all of my spring and fall bulbs from MB co. and they all came shipped very nicely and all bulbs sprouted withen the first week in the ground. Was a little weary about "real" live plants but ordered some anyway with one of their coupons. Once again, plants arrived very healthy with lots of little baby sprouts allover. They are all doing great. Orders need to be taken around the time your zone allows the plants to be planted for best results. I will continue to order great, healthy plants & bulbs from MB co.! If your undecided from other remarks @ least try their bulbs you won't be dissapointed.
On Jun 7, 2008, cddls1029 Travelers Rest, SC wrote:
in April i ordered 3 black elephant ears and two rose bushes needless to say i was upset when i checked online and they stated my order was not recieved so i called i spoke with a supervisor and she told me she was sorry that my order had been lost and i would have to reorder my flowers, i told her i did not want to be charged twice to my credit card she assured me i wouldn't.
well i recieved my order within two weeks my flowers were very healthy and have sprouted so much since i planted them. i am so excited that each day when i water them i see new growth and i get more excited to know that they are going to be beautiful when they finally get full size.
THEN..... on June 3rd i recieved another package in the mail from michigan bulb i was surprised cause i hadn't ordered anything from them since the first order.....inside i find the same exact order i had already placed and they lost.... i was upset to know that they probablly charged my credit card again so i call...
when i talked to the woman she appoligized for the inconvienence and credited my card back the money and told me to keep the flowers as a gift from them...
now i planted them and they are doing beautifly they are doing so good... i love michigan bulb. i will be a fiathful customer to them for many years to come.
this is my first time owning my home and i bought land to beautify and its great to know that michigan bulb will be there to help make this land come to life.. thanks michigan bulb!
Early in the season I ordered their Waterfall Petunia collection and a Hosta collection. All arrived looking good. After a couple of days I lost 1 of the 12 petunias and a couple of days later another one died. Both phone calls to Michigan Bulb were handled by 2 very polite and friendly agents and both plants were replaced. The hosta are doing well and the petunias are blooming also, and this is after they've already suffered a transplant. I would not hesitate to purchase from Michigan Bulb again.
On Jun 2, 2008, tobycat Gettysburg, PA (Zone 6b) wrote:
I have to say I'm surprised to be giving this company a positive rating, but my experience was good. I placed an order to get a specific type of tree peony, and then ordered enough extra to qualify for the coupon. I also was certain to order things that I was pretty certain from years of experience mail ordering plants would survive the stress of shipping and handling and were fast growing (like hosta) because I figured the plants would be small. Everything has done very well except one (of three) tree peonies that was promptly replaced, and the new one has already leafed out nicely. So then I made a second order figuring I was pressing my luck, but recieved enormous roots of geranium and bleeding heart that are doing great. If you need alot of plants and can stand to wait (I have space enough for a nursery garden where I grow things out) consider giving them a try.
I placed two orders with MB towards the end of March. One order had about a dozen plants the other about 7 or 8. The plants arrived and they were small plants but they were shipped nicely and were healthy and all them have grown and some even flowered since being planted. I was not expecting larger plants and used their $20 off a $40 purchase offer so for the money, the plants were decent. The only issue I had with them is they shipped the plants way too early to actually plant outside but luckily I have the space to nurse them indoors.
I ordered 3 verbena homestead purple + 3 free,and 3 toad lilies before reading the negative posts on this website and other websites. I was nervous about what I would receive and when they would arrive. The shipping dates were changed twice but to shipping dates that were earlier than originally stated. I received the box today and was very happy to see that all the plants were shipped in little pots held in a plastic container, neatly wrapped, and very much alive. Therefore, I definitely give Michigan Bulb a positive rating.
I ordered six of the Pink Grootendorst own-root roses, and was amazed today at the size and health of what I have received. each rose is very good size, multiple thick canes, roots in great shape.
I know UPS had these roses from Saturday til this morning, and was expecting things to be a mess when they got here, but again, VERY good size and health for these roses. the other part of the order was six lily bulbs, they did substitute, but they seem large and healthy as well. I hadn't dealt with Michigan Bulb in five or six years, and seeing some of the positive comments here is why I gave them another try.
glad I did! :-)
On March 31st, 2009, nobluefood added the following:
I wound up asking for replacement for two of the grootendorst roses.
the two smallest were alive, but I wasn't satisfied with their vigor compared to the rest of the row I planted. the first replacements sent were in error (and will have their own special spot in my garden, Mr. Lincoln hybrid teas) and customer service was VERY polite, answered within 24 hours of my email about the error.
the re-shipped replacements came today, and I am posting a link to photo of them, so people can see the size of what they sent! these are the largest roses I have ever received from any mail order I ever placed.
I am needless to say, more than satisfied with their vigor. the root systems, the number of canes, amazed me.
I had made a separate order for common lilacs and double mockorange last year as well. they sent a refund check for the 1 lilac bush that failed, for the price I paid for three, as they didn't stock that plant this year. the replacement mockorange was much larger than the two I received last year, and leafed out within a day or two of my planting it.
I would have no problem recommending Michigan Bulb to anyone, after my experiences.
On June 21st, 2009, nobluefood added the following:
I placed a few orders this season, and have been happy with, or happy with replacements! most of the packaging was excellent, though I complained (and received replacements) for a strange set of "bare root" perennials. they were actually seedlings or liners, in webbed starter pellets, which had been unceremoniously (and inexplicably!) dumped into bags of peat. then labeled the way actual bare root plants are stored and shipped. the replacements were shipped potted, but decent size for the money, and are doing fine.
I started a perennial bed this year, and all the plants I ordered are really taking off! I have tried the box store potted (and far more expensive) perennials, and had more dieback than it's worth.
I find that the smaller mail order plants adapt so much better to my garden conditions (clayish soil being the main negative).
I also bought on VERY cheap clearance, a Flat Wonderful peach tree, which is adorable. red leaves, and branching out already. everyone asks where to get one.
they have had to postpone shipping a couple items til fall, but this is not a problem for me and won't be for the plants.
On May 8, 2008, sunandstar Holly Springs, NC (Zone 7a) wrote:
We bought some plants last spring. The plants we bought in pots had good root system. The canna bulbs they sent last spring were huge with more than 2 eyes. They all survived except few plants. We called them and they replaced the plants. Again this spring we sent an email when the hosta and elephant ear did not survive the winter. They did not ask any questions. They happily replaced the plants free of charge.
This posting is for all "newcomers" debating on whether or not to order from MB. I agree completely w/ MEMEMI's positive feedback in that the bottom line is you get what you pay for. Their prices are cheap b/c the plants are very small. I ordered my first ever mail-ordered plants from MB (and Spring Hill) in Fall '06. I ordered a fern-leaf bleeding heart, climbing peace rose, toad lily mix, and Lamium Silver Beacon (<--although, that one may have been purchased from Spring Hill) The bleeding heart had one leaf top pop out in Spring of '07 but later died and the toad lilies didn't make it into '07. I never called to ask for replacements b/c I just figured it was my fault (which it could've been.) The lamium is doing well... still hasn't flowered or spread much... but it's there and alive. The climbing Peace rose was actually a nice surprise in that it grew vigorously in '07 and I'm hoping (and expecting) to see flowers this '08 season. I do wish however that I had done more homework b4 being won over by catalog pictures. Leaving Home Depot just yesterday I saw bare-root climbing Peace roses, most w/ huge long, thick, 4 green canes and for only $6.97! The MB bare root was considerably inferior in size but hey, it is growing so I'm happy about that. PLEASE though, do your homework and don't forget about local nurseries and even the "big box" type stores! Happy Gardening :)
On May 26th, 2008, flowergirl78 changed the rating from neutral to positive and added the following:
I'm changing my rating from Neutral to Positive. After posting the previous feedback, Debbie from MB contacted me via D-mail and offered to replace the ailing plants. She's already sent out a replacement for the Toad Lily Mix and after some research we found that I was incorrect in listing the Fern Leaf Bleeding Heart as being from MB (I think that was from 4Seasons Nursery.)
In any case, I was VERY impressed at their level of Customer Service. Debbie was kind, thorough, and efficient. The care and attention she gave to the matter has really changed my attitude and made me a satisfied customer! Thanks again, Debbie!
ps--after a light fertilizer given to the Lamium about a week ago, they've taken off like gang busters and I actually see buds forming on some of the plants!!! :D
I ordered from MB several times over the past few years, their prices are good when you take into consideration the coupons and buy 1 get 1 free. But like everyone else says you do get what you pay for and ALL of their plants are small! So if you havent ordered from them yet- dont pay full price because you will probley not be happy with what you get, on the other hand if you use the coupon and bargain shop and you are a patient gardener- then MB has some good deals. and they ALWAYS have a coupon availble.
I have a few that i ordered last spring and they have grown to 2' wide plants in just 1 season, while others were so weak they fizzled out and barely returned this year, and a hand full i have called dead! It is a plus that they will replace them with their lifetime warranty if you request it, but the bad part of that is if you dont call early enough in the season - you will be waiting a long time for those replacements in fall since they dont ship in summer. I have also stuck to buying the hardier and easy to grow plants from them - its cheaper than the nursury and even though small they do seem to thrive once in the ground, but when it comes to something thats more tender and requires more care- i go to the nursury.
I still give them a positive because for the price i paid- was worth it, and also because of their replacement policy.
here's a few plants i had great luck with from MB: pinks, dragon flowers, lillies, phlox, sweet william, butterfly bushes, coral bells, coreopsis, liatris, monarda, verbena.
And a few that didnt do well: hollyhock, anemone, daisy, strawberries.
bushes like lilacs, hydrangeas , smoke bushes and rose of sharon were not worth the few bucks they are charging- you can buy better at a wallmart!!
We purchased our first home last year and I put quite a bit of work into the yard. I made several purchases from Michigan Bulb and some from a couple of other discount mail order companies.
You get what you pay for. The plants were generally quite small, but well packaged and healthy. The few plants that didn't survive the winter were promptly replaced after a call to customer service. I couldn't reasonably ask for more than that.
I've spent some money buying some large, beautiful plants at my local greenhouse. For a fraction of that cost, I have had the opportunity to try out several different plants in my yard. I'm very happy with these folks and will be placing another order with them soon.
On October 21st, 2008, mikesmets added the following:
I have had more items ordered from Michigan Bulb, and I continue to be happy with their quality and the company's willingness to replace whatever I wasn't happy with. In my experience, the one big negative is that they fulfill their orders at GLACIAL speed. I had to cancel a plant order placed with them in mid-August that they still hadn't shipped in mid-October. Still, if you can put up with stuff like that, it really is a great chance to buy stuff very inexpensively to try in your garden, particularly if you place your orders when they are offering a special.
On Apr 25, 2008, Debsroots Northwest, MO (Zone 5a) wrote:
I had not ordered form MB for years because of past bad experiences with their product, but decided to give them a shot again based on a discount they were offering.
Today I received some 7 of the 10 plants I ordered and they arrived in excellent shape. I was totally surprised, the plants were packed very well, and nary a leaf was missing.
I called customer service about the 3 missing plants and they will be sending them out in 3 - 5 days.
I was pleasantly surprised, and if all goes well with the missing plants arriving, I will be ordering again.
On October 29th, 2008, Debsroots added the following:
10/29/08....ordered more bulbs and once again they came through with great bulbs.
Also, I had ordered four Grootendorst roses, 2 red and 2 pink. They sent 4 pink instead of 2 red and 2 pink. The red were mislabeled, and I was not aware of it until after they had bloomed. I called the company and told them of the error, and they have scheduled for another delivery for spring of 2009 of the red. Hope they get it right this time. They get an "A" for effort.
I was skeptical to order from this company, hearing what everybody has said here on the watchdog... But I placed a small order for rhubarb and strawberries. Not much money in the order, so not much to lose. I was upset to see that they shipped out on a wednesday, which means it is inevitably going to sit in the PO over the weekend, doesn't make for very happy plants. But they came in today 8 days after shipping...and I was actually pleasantly surprised. 3 of the 4 rhubarb are looking ready to start to grow, just showin a little shoot, other looks dead, but i planted, we will see. The roots were very large... VERY large. I dug up rhubarb at a friend's house last week, and it had been there for years, and those roots didn't come close to the ones I got from this company. The strawberries came in in similar condition, all just starting to come out of dormancy. The roots were 4-6 inches long. Once again, this weekend I dug up a lot of strawberries from our old house, and their roots, again, were nothing comparable to what I got in the mail today. I have high hopes, I have marked the plants that I got from this company with stakes, so I can tell how well they do compared to my others. I think they will do fine. I would probably not dump a lot of money into plants from this place, because of previous ratings from others, but take a small chance, see what you get! Thank you michigan bulb...I am so far...impressed.
This was my first order with Michigan Bulb. I purchased the Endless Bloom Perennial Garden. The plants were small but I must say they were packages very well and were very nice and exeptionally healthy. I would purchase from this company again. Their prices are quite reasonable.
I ordered two sets of triliums from Michigan Bulb, and received them pretty quickly. The rhizomes were small, but looked fresh and viable. However, one trilium was not included in the shipment - there was an empty plastic bag labeled with the correct info, but no rhizome. I sent an e-mail to their customer service, and shortly received a notice that a replacement had been sent. It arrived quickly, and seems to be in good shape. Now, if they will come up as advertised....
I have to report I am pleasently surprised with the recent orders I have received from Michigan Bulb. I placed several orders from them this spring and although things arrived a little early the quality of the plants and bulbs is very good. The internet order I placed was acknowledged in a timely manner via email. They notified me when the order was shipped. Given the price I will order more from them in the future.
I buy plants and bulbs from this company and its associated companies: Spring Hill, Henry Fields, Gurneys, Brecks Bulbs, Audubon Workshop and I am missing one. There are 7 companies total. My experience so far is being positive with Spring Hill and Michigan Bulbs. I had a very few plants dying soon after arrival or a short time after but they had always replaced them. I will continue to buy from them despite a couple of bad experience with the customer service. Sometimes you just don't get the right person on the line, but it takes only a few more phone calls till you can work it out. For the money is worth the effort, anyway. I am now trying the Royal Dutch, we will see how they do. I am definitely happy with this Spring Hill and Michigan Bulb, plus if they ship the items in the fall, they do not charge your credit card until then. I bought a few bare root plants and they came in good shape and they always thrive. People do not understand the concept of "bare root". I usually open the box right there and soak the plant in water overnight and plant it the next day. It works very well.
I emailed an order on 2/18/08, it was received in full today. I received updates from Michigan Bulb on shipment, and could track my shipment with UPS online. The order is mostly perennials, and they all were packed very well, are green and with good root systems. For the prices I paid, it is a very good deal. How I handle them now will have a lot to do with if they are going to survive. I would definitely order again, because of the different varieties available, the ease in ordering, the health of the plants received, and the sales and coupons I could use.
I put in a large order to MBC in January. I received the order in March. I unwrapped everything and put the potted plants in the bathtub to soak. I took pictures of everything. Yes, at first they are shockingly small plants but you have to keep in mind that dormant plants are not very attractive and sometimes look dead. My trumpet vines looked like dead brown sticks sticking out of a small container of wet dirt. I was very nervous about my bare root plants and bulbs because my yard was not ready to be planted in due to relandscaping. The bare root plants and bulbs ended up sitting in my closet for a week and 1/2. Well, after everything was planted in their appropriate spot the plants have been taking off. For example, despite my abuse to the bare root strawberries, after 1 1/2 weeks they started to develop buds. I wish I could put pictures up to show that MBC is completely reasonable when you keep their prices in mind. Don't expect an atractive plant when the description specifically say "bare root" or "bulbs."
I have used Michigan Bulb for several years now and overall I have been satisfied with the quality of the plants I have recieved. They were not my first mail order company, and they were definitly a step up from the other guys. They have honored their guarentee thus far, and have actually sent me extra plants. A lot of plants come in sets of three for x amount of money, and two thrive and one dies. In each case I have reported that two plants thrived and to please send one replacement, they have always resent three plants again! The only problem I have had is this past fall. (2007) I placed an order in late summer and they waited too late to ship it to me and our weather had already gotten bad. So far it doesnt look like any of the plants are coming up, (with the exception of some lily bulbs) however I am going to give a little more time for spring to sink in before I make a replacement request. If this experience is the same as I have had in the past, I do not forsee any problems. I hope I dont get "kicked out" like so many others have in the negative comments that I have read.
I got my plants a little early to plant but they came in good
shape and all show signs of life. I can't wait to plant them
we've had a long winter in mi. and it will be in the 50's this week. I'm happy with the plants I got for the price.
On Mar 29, 2008, thanxjer South Amboy, NJ (Zone 6b) wrote:
I have been ordering from Mich Bulb for a few years, altho I have one complaint of a wrong collored flowered hibiscus, my experience has been neutral/good. Last year I was at fault for waiting too long to plant my purchases, really didn't take care of them when they arrived. This year we have the spare bedroom set up as a greenhouse. All our plants are under grow lights, and everything from Mich bulb has already more than doubled in size in 2 weeks, really very impressive.
on the flip side
Last fall I planted several primrose & hellebores, I have 2 of 6 hellebores coming back, no Missouri primrose made it, and 3 of 12 English primrose coming back.
For the last five years, I have always ordered from Michigan Bulb. I usually take advantage of the many money saving offers (buy 1 get 1 free, etc.). I have never had a bad experience with this company. I have always received perfect bulbs and starter plants, which continue to bloom and multiply year after year.
On Mar 1, 2008, sunny2372 North Charleston, SC wrote:
My mother has always ordered from Michigan Bulb Co and so when I decided to create a couple of flower gardens in my own yard, she suggested I start with them. I was so excited as I picked the plants I wanted to order and couldn't wait to start planting. Then I came upon this website and after reading so many negative comments about the company I was terrified. I was scared to think about what condition my plants would arrive in. I was kept awake wondering if my order would even arrive correctly. To my great relief I received my order and everything was in perfect planting condition. There were no missing or damaged plants. They were all healthy. The company even included some bonus plants ( I'm not sure if that was by mistake or not but I was grateful). I think that people are so quick to compain when something is wrong but not enough people take the time to make a compliment when all goes well. Perhaps that is why the number of negative comments about the company exceed the positive ones. So I just wanted to add to the positive. I will continue ordering from Michigan Bulb Co as has my mother since I was child. Thank you Michigan Bulb Co for giving me a great start on my flower garden.
On Feb 23, 2008, ameliacookstar Lansing, NY wrote:
I have ordered from Michigan Bulb many times so far I have only had to call to for replacements on 4 plants and they were helpful and courteous. I like their replacment policy since I am new at gardening and effective at killing plants. The replacements don't cost me anything for shipping and I don't have to worry about losing a reciept a year later and not being able to get a replacement from the local box store.
A few downfalls, they make sure there is $ in your account when you order the plants but don't actually charge it until they ship. Also, when Im looking for very specific fruit and vegetable plants for the short seasons in the northeast they dont usually carry it or have it by its scientific name.
I always use the coupons and its a good deal, I can usually find something I like or need.
After my wife and I bought our first house, we were eager to get some landscaping in. Michigan Bulb had come highly recommended by both my mother and my grandmother, both of whom had used MB regularly in the past.
We quickly sent for an MB catalog, and received it surprisingly fast. We placed our first order for some "Wall of China" hedges, and also some Rose of Sharon trees. The order process was very simple, and our order arrived very quickly. We were surprised to even find that they'd sent a few extra plants just in case there had been some loss during shipping. (Not to mention they were crazy inexpensive!)
We planted our new arrivals and they took to the soil beautifully. They thrived until our move into our second house two years later.
Having moved during the winter months, we were excited to get planning for the new landscape, but we had to change our address for the MB catalog to arrive. Unfortunately, I hadn't unpacked the OLD catalog to get my account number, so I was afraid I couldn't change it. To my surprise, the folks at MB were able to change my account with just a quick email to the Customer Service department. The whole thing took ten minutes.
I HIGHLY recommend Michigan Bulb Company, and will continue to order from them again and again.
I am very pleased with Michigan Bulb. I ordered blue hydrangeas in the fall of 2007. They were shipped when promised and arrived in good shape. The plants were a little bit smaller than expected, but they are doing great. They have new growth all over them. I would not hesitate buying from them again.
On Jan 4, 2008, jjh422d South Windsor, CT (Zone 6a) wrote:
I know that Michigan Bulb has not always enjoyed the best reputation, but I could not resist ordering some pink lavender plants and daylilies from them last spring.
And I was very pleasantly suprised at the quality of the plants and the packing when they arrived just in time for planting. Everything grew nicely last summer with the exception of 1 daylily (it can happen to the best of plants).
On Nov 21, 2007, MiniPonyFarmer Gilmer, TX (Zone 8b) wrote:
Call it strange, but I had a great experience with Michigan Bulb in 2007. I ordered a large variety of spring planting bulbs from them, and also fall bulbs. One item was substituted for another, but I liked the substitution even more than what I originally ordered! I have not had any problems with Michigan Bulb!
Our family has ordered from Michigan ever since I was a kid. And now I order from them too. If anything ever dies I write them a letter stating the order number and what items died and they would be replaced. If the particular item was ceased from inventory I've always gotten a gift cetificate that was also higher than the actual price I originally paid.
I ordered about $50 worth of daffodil and tulip bulbs from Michigan Bulb last fall, just enough to use the $25 off coupon. I knew about the negative feedback, but decided to give them a shot since I wouldn't be out all that much and the price were good (great after applying the coupon). All the bulbs arrived in great condition and were even a bit bigger than I expected but I decided to wait to leave feedback until I knew if they would bloom in the spring. I have to say that I was pleasantly surprised. All but maybe a couple out of several hundred bulbs grew, bloomed and were true to the type I ordered. For several weeks, my yard was full of gorgeous flowers. I can't speak to the quality of the plants they sell (that seems to be the major resaon for most of their negative feedback) but with all the negative feedback they receive, I felt compelled to relay my positive experience with this company. I wouldn't hesitate to order bulbs (only bulbs) from them again. Especially when I have a coupon!
On Jun 5, 2007, tepelus Nashville, MI (Zone 6a) wrote:
though this had been years ago and haven't ordered from them in a while, i would say that the majority of the plants i received from them did well and some are still thriving to this day. i say some because the dogs decided to tear up the flower beds in the backyard and i managed to salvage some of them into a different bed out of their reach. but since i haven't ordered from them recently, i don't know how much they have changed. and anything i needed replaced they did so promptly or gave me credit.
My order was placed May 7, 2007, received May 17, 2007. Great turn around time. All items packaged above expectations. Everything was potted and looked alive. can't ask more from a mail order company. If you don't have the time or patience for small plants don't order from any mail order company unless it states specifically the size of planting. My experience from all mail order companies is small plants. most likely to keep up with supply and demand. I have had Althea's shipped several different times and those plants come in different sizes. These guys are no different then other mail order nursery. My experience is to wait a month after the rush of spring orders and then place my order. they tend to be better packaged and better looking plants.
On May 20, 2007, tesslynn Colorado Springs, CO wrote:
I decided to give them another chance. Because they had some flowers I really wanted. The order came through, well packed and good plants, arrived when promised.
rose of sharon
silver lace vine
I have had one lavendar plant (of 3) die, but it was smaller and we had several snow storms and I think it just wasn't up for the challenge. The hollyhocks were iffy for a bit, but have taken hold. All the rest are thriving. So this year it looks like they gave me better stock.
I bought a considerable amount of plants from Michigan Bulb this year. This is my first year ordering through the mail. I knew to expect small plants, but felt kind of disheartened when I saw how little they looked in my garden. Then we got hit with that cold snap and I figured I'd lose everything, even though I tried to cover. Well, I have to say - after several warm weeks everything is starting to get nice and big. (relatively speaking) I had a few of the more tender plants surrender to the cold, but I called and got replacements within a few days. I definately feel that they ship too early. It seems like it would save them so much in replacements if they would just wait a couple of weeks. But, at least they replaced everything. I got great deals. In the future, I will most likely stick to ordering trees and shrubs through the mail. I can find much larger plants for not much more at my local nursery. However, the trees and shrubs are SO much less expensive that I feel it is worth it. I would use Michigan Bulb again.
I took a chance on some sale merchandise this spring, despite being aware of a large number of negatives for this company. I'm happy to report that I received healthy stock at an appropriate time for my zone. All is alive and thriving.
I had ordereed a few years ago for my home outside of raleigh, NC (strwberries and Bluberries). the strawberries were plentiful the next year and we moved before I was able to see the bluberries. However some of the strawberry plants died the following year. When they say lifetime, they mean it (I hope). Because i called them about those couple plants and they sent then out QUICK. I am starting my first garden at our new home in Concord, NC and am axiously awaiting my MIBULB order. I cannot wait to get them (next week) and plant and watch them grow. I will always be a MIBULB customer.
I have been ordering from this company for quite some time now and they have always been great with communication and have made sure that I am completely satisfied. I will continue to shop from them. Any company who treats me the way a customer should be treated will always have my business. MIBULB...you ROCK!