On May 13, 2012, chi02 parker, CO (Zone 5b) wrote:
My husband and I decided to redo both or our whole yards this year on a limited budget. So seeing the michigan bulb web site we sent for a catalog. We loved the prices and for the money, we could do everything that we dreamed of. We have never ordered from a mail order site before, but gave it a shot. I made several orders of many hundreds of dollars. And we waited. In the mean time we got our yard ready for our new plants. It took about 5 weeks and our first order arrived. Yes, the plants are small, but so healthy and beautiful. We are very pleased and look forward to watching our little babies grow. We have many more orders to go still and I am expecting nothing less than great. This company helped us get the great garden we always deamed of, for the price our wallets could afford. If your expecting large, full plants and trees this is not the site for you. You will have to work for your beauty here. But it will be worth it. thank you.
On May 13, 2012, Michigan Bulb responded with:
"On May 16, 2012 11:56 AM, Michigan Bulb responded with:
We really appreciate you sharing your experience with our company. Enjoy your garden!"
On May 13, 2012, GreenThumbToo Sierra Vista, AZ wrote:
My caregiver/fiance' looked every where for clematis, I have wanted to plant in my AZ garden since moving here in 2000. He found Michigan Bulb Company on line and ordered two blue "Tidal Wave" clematis for me. Immediately, he got the order confirmation via email, which was dated May 7th, the same day he ordered.
Then he received an email saying the plants will be shipped at a later date than first thought, May 25th. But, on May 12th, 5 days later, he received a shipping confirmation that the plants were shipped.
We are impressed! We weren't surprised that the shipping date was moved to the 25th, as most on line companies don't always ship when they first say so. But to get a confirmation that our plants were shipped, only five days after ordering them! Wow!
After reading some of the "Positive" comments here, I am excited and think my clematis will arrive in good condition. So, for now, I am making my comment "Positive." Especially because it seems their service is excellent.
When my plants arrive, if not in good condition, I might change my rating, but I am very hopeful my plants will come healthy and I'll finally have a clematis, I've always wanted.
As a side note:
I think I used to order from Michigan Bulb, in the 90's, while living in IL and I found all my orders were in great condition and grew well. I was very happy with my orders, I don't remember any negatives from ordering by mail.
Unlike Burgess, last year, who, after sending replacements that weren't the ones I initially ordered, (and came dead), they wanted me to again send in a shipping label, more stamps, stationery & envelopes! I finally gave up on them.
I don't see the use of wasting good money on a bad company. Even stamps, stationery, etc. in this economy is still money lost, in my books.
On May 13, 2012, Michigan Bulb responded with:
"On May 16, 2012 11:55 AM, Michigan Bulb responded with:
Thank you for your post. Enjoy the clematis, they are beautiful."
On May 11, 2012, trainbrain0204 New Miami, OH wrote:
I have ordered from Michigan Bulb many times in the past. Never really had a problem. A few things died but I called and they were replaced or I received a credit. Their customer service is always good. Very pleasant to deal with the couple times I had to call. Prices are good and plants are decent. I just ordered climbing roses from them after Jackson and Perkins decided not to ship the ones I ordered from them. I am sure they will be fine too. I look forward to watching them grow!
On May 11, 2012, Michigan Bulb responded with:
"On May 12, 2012 8:32 AM, Michigan Bulb responded with:
We appreciate your post. Thank you for sharing your experience with us. Happy Gardening!"
On May 10, 2012, debraward Edwardsville, IL wrote:
Posted on May 9, 2012, updated May 10, 2012
okay I tried to post this comment yesterday but it never posted. I must have done something wrong. I will try again.
I have placed 4 or 5 orders with Michigan bulb this year. I have received all but one of the orders so far. Here are my comments:
"Expected Ship Date" -- With all of the orders I have had the same issue of Michigan bulb constantly pushing the estimated ship date back by a day or two (every day). So, if initially your item is expected to ship in 2 weeks - expect to wait 4. They say that they ship at the appropriate time for your area - apparently that allows them the wiggle room to constantly "update" your expected ship date.
Packaging - a lot of my potted plants were poorly packaged and/or damaged. This isn't a huge deal (I guess) if the roots are strong and the plant survives. So far most of mine seem to have recovered. -- The bare root plants and bulbs were packaged fine.
Price - Awesome! who can complain about their prices???
How the plants are doing: For the most part everything that I have ordered is planted and seems to be thriving. Which is great! I ordered five knockout rose bushes and 3 of the five arrived out of the packaging and damaged. I planted all five anyway. All five are now doing great. I ordered a lot of bare root hostas. They are poking through the ground and looking great already. My gladiola bulbs and daylillies are also starting to come up - so far so good.
Two of the plants I ordered are not doing so good. I ordered 6 bare root blue moon hydrangea plants. 4 of the 6 appear to be dead or dying. I ordered three blue hardy geraniums but they don't seem to be doing anything :(
Other than the geraniums and hydrangeas everything seems to be doing well and for a great price.
I'm leaving my rating as neutral and not positive only because of the two plants not doing well, the packaging, and the long shipment times.
But for the price - and considering most of my plants are doing great - I would order from Michigan Bulb again. you just need to know what you are getting.
On May 10th, 2012, debraward changed the rating from neutral to positive and added the following:
update: I looked at my shipping information. I may have been too harsh on Michigan Bulb. My first two orders were mailed by 4/19/2012. I ordered them at the end of March. In the weeks between ordering and shipment, the expected ship date fluctuated between 4/12/2012 and 4/23/2012.
My Third Order was placed around 4/1/2012 and they mailed it on 4/30/2012.
My last order was placed on 4/27/2012 and is waiting to be shipped. Expected ship date alternates between 5/12 and 5/20.
I'm going to change my rating to positive - with the exception of the blue moon hydrangeas and the hardy geraniums that seem to be dead or dying.On May 10, 2012, Michigan Bulb responded with:
"On May 10, 2012 10:44 AM, Michigan Bulb responded with:
We appreciate you letting us know about the problems with your plants. A customer service representative will contact you for your account infomation and we can reship the plants to you."
Posted on March 13, 2012, updated May 9, 2012
I have been ordering from Michigan Bulb for years. I have never had a problem with any of their plants or getting a replacement on any plants that did not grow. I have and will order from them every year!!
On May 9th, 2012, Aeyla added the following:
I am adding to this because after my bad experience with The Growers Exchange. I bought my replacement plants from Michigan Bulb. The lavender I got from the other company was so tiny, but the one I got from Michigan bulb was 5 times bigger and it is doing great. I bought two roses that were green and are doing great also. I also replaced the dill that the other company sent that died. So now my herb garden is complete and I am already using some for cooking. This company has been my go to company for years and you cannot go wrong with them. I know the shipping dates changing can be frustrating but you are not ordering some toy or electronic. These are living plants and have to shipped at the right time to make sure they get to you in good health. Those of you bitching about the bare root plants. Do you even know what a "bare root" plant is? What are you expecting? a plant like you buy at a local nursery? Most people buy from company's like Michigan bulb because of the prices but are expecting the same as they get for double the price at a nursery. The customer that made a negative comment because he is the only one in the subdivision that is not done with his landscaping because his whole order did not ship at the same time! REALLY! You ordered on line if you wanted everything all at once you should have gone to a local nursery, & paid double to get all of your stuff at the same time.On May 9, 2012, Michigan Bulb responded with:
"On May 10, 2012 10:14 AM, Michigan Bulb responded with:
Thank you so much for your understanding and for your post. Happy Gardening and enjoy your plants."
Posted on May 1, 2012, updated May 7, 2012
This is the very first company, I have tried and most of my order was ok. My dwarf banana tree looks bad not sure it is going to make it, the top leaf was broke when it arrived and the few bottom leaves were all dead.. and my 3-1 butterfly bush was all shriveled up, not sure it is going to live. I emailed then the day i got them to let them know i wasnt happy with a couple of the plants and still havent heard from them..i still have a few that havent come in yet, so i guess i will have to wait and see how they are..
As far as my other plants they were small, but seem to be doing good.. and it does take awhile to recieve them, but i think i would order from them again..
On May 7th, 2012, ltduncan changed the rating from negative to positive and added the following:
Just wanted to say, I am pleased with all my plants, they may be small but they are doing good so far.. i was worried about 2 of them, but they seem to be comming back..So thanks Michigan Bulb.. i will order from you all again..On May 7, 2012, Michigan Bulb responded with:
"On May 1, 2012 10:47 AM, Michigan Bulb responded with:
Thank you for posting. One of our customer representatives will contact you for your account information and take care of anything you need to have reshipped. We apologize for the inconvenience."
I've often bought from Michigan Bulb. Yes, the plants are small, but that's why they're so inexpensive. I'm an experienced gardener, I don't know how a newbie would do with some of the bare root plants, although they do send a booklet with planting instructions. I have one hosta (bare root) that I purchased this year that's yet to spring, but I'm not too worried.
I think it's important to remember you get what you pay for.
First and foremost I should jump right in to the fact that the majority (not all... majority) of negative reviews I've seen for Michigan Bulb personally are due to complaints of shipping taking too long. I'm sure there are exceptions (as there always is) but the whole point of Michigan Bulb is that they won't ship you a plant unless it is ready to be planted in your particular zone. So you can go ahead and order in December but if the plant isn't ready it's still not going to get shipped until it's ready. I read somewhere that if you order too late in the season you'll receive your plants the NEXT planting season. I understand being excited/impatient, but it's unfair to rate poorly just because you didn't get your plants in a few days after your order. I'd rather wait and get them at their precise 'ready' time than get them too early and have them be too fragile or have a frost come along and kill them. Moving on... my shipment came yesterday with all but one plant in it, (that one has been shipped and will be arriving in a couple days) and everything was perfect. Anything potted was lush, green and larger than I had expected based on other reviews. All the bulbs were neatly packaged and the bareroots were already growing with leaves bright and green and healthy. The roots that were visable are not dry at all and look very healthy. The box was tidy and packaged in a way that nothing was shaken up or sliding around. I couldn't have been happier with what I got. I received prompt confirmation of order placement and shipping, was able to easily track the order on its way thereby knowing exactly when to expect it to be delivered. Now wether or not everything grows nicely over the next few years is yet to be seen but I will try to remember to update my review in the future.
Fantastic review from me so far!!
On May 2, 2012, Michigan Bulb responded with:
"On May 4, 2012 9:31 AM, Michigan Bulb responded with:
Wonderful to hear and thank you for your posting and understanding. Enjoy your garden!"
I never write reviews but felt it was necessary to do for this company after reading so many negative comments!
I was very concerned after I placed my order with this company after reading SO many bad comments. Little did I know how great my experience would be. I placed my order, within 5 minutes received my email stating my order was placed. Within another minute received another email with the same statement about my order so I felt a little better about that. I logged in and my status ship date was scheduled. The next few days I logged in and checked the shipping date and it did change a little but still no worries since the weather in my zone wasn't ready to plant anyway. A week or so went by and then I got another email saying my order has shipped and it should be there soon! Logged in and sure enough it was shipped. Got my tracking number followed it till it showed up in only 3 days! The packaging was perfect, no issues at all, my plants looked great, YES they are small but seriously can you expect huge plants for what you paid for them? They all looked healthy and in good shape to plant. The weather has been a little chilly up here in PA and I haven't planted them yet, but have them all outside during the day and watering them. I also ordered the same from burpee and paid twice the amount for the same plants, burpees was a little bigger but these will catch right up I am sure. Burpee was out of stock for these and I needed 10 more to finish my project so I found this company and so glad I did. Saved so much money buy using them. So I am very pleased with this company and will order from them again in the near future. What great prices and coupons to help you save and yes they are smaller but give the some time and care and they will catch right up. Also for everyone that says they are dead little roots and they don't grow, they have a lifetime guarantee, so I would recommend using it and their phone number is right on the website! Great job Michigan Bulb Co.
On Apr 30, 2012, Michigan Bulb responded with:
"On May 1, 2012 9:30 AM, Michigan Bulb responded with:
Thank you very much for your wonderful posting. Happy Gardening!
Posted on April 3, 2012, updated April 29, 2012
We got our first batch of plants today. Josee lilacs are beautiful little cuties with healthy leaves and roots. Snow-in-summer plants look fine too except for one but hopefully it will make it - guess, they just need sunlight after being packed carefully. In general, we are happy with the packaging, plants and delivery, although the delivery dates on the website kept changing, we got the plants exactly in the timeframe provided in the original order confirmation email. We are looking forward to receiving other plants we ordered and believe that they will be just as good.
On April 29th, 2012, gingerandgill added the following:
In March we ordered a bunch of plants among which was the Endless Bloom Perennial Garden. Again, the delivery dates kept changing from April, May, and even June. However, we got our Garden yesterday. All the plants were carefully packed and most important, they were all beautiful! Looked like they never travelled in the box - potted plants had luscious green leaves and those that came in the sealed bags (bareroot) had little leaves. We are very impressed with the quality of the plants, especially taking into account that they are quite young. This is our second batch of the ordered plants and of exceptional quality. We planted them today and looking forward to enjoying them in the years to come. We will update our review again since we have one more garden to receive soon. In the meanwhile, we would like to mention how professional the customer service is, the plants are always packed nicely, and the plants themselves are healthy and beautiful. We are glad that we ordered from Michigan Bulb Co. On Apr 29, 2012, Michigan Bulb responded with:
Posted on April 28, 2012, updated April 28, 2012
Four years ago I ordered 3 cottage Inn Irises from Michigan Bulb company. All white. They finally flowered this year and one is brown, one is yellow, and one is blue. It really stinks when I was planting for a color scheme. I'm gonna do a good search for the receipt and then I will send a copy and pic of what they sent me. I won't order from them again. Item took long to grow and bloom and they could of cared less what color they sent me.
On April 28th, 2012, topper25 changed the rating from negative to positive and added the following:
Please forgive me Michigan Bulb Company, after finding receipt the company was Bulbsdirect.com. They are called English Cottage Inn Irises. They offer buy 2 you get one of these free. Don't order this you will get whatever they have laying around to send you. Again, I owe apology to Michigan bulb company. Be very leary about ordering from BULBSDIRECT.COM I got the shaft.On Apr 28, 2012, Michigan Bulb responded with:
"On May 1, 2012 9:07 AM, Michigan Bulb responded with:
Thank you for letting us know, we appreciate your updated posting."
On Apr 27, 2012, WorcesterAnglo Worcester, MA (Zone 5a) wrote:
Posted on May 16, 2009, updated April 27, 2012
I've ordered several times from them in the past two years because - with the special offers that always seem to be available factored in - you can get a lot of plants for little money. I've had many more hits than misses, and they have willingly replaced plants that failed. It's true that their system for projecting shipping times can be frustrating, but when I've ordered by early March the plants have arrived by early April, which is as early as I want them in Zone 5.
Of course, if money grew on trees I'd always shop somewhere like Bluestone Perennials, but with a largish garden to populate and limited funds, Michigan Bulb has been a useful resource.
On April 27th, 2012, WorcesterAnglo added the following:
I put in another largish order with Michigan Bulb this year and was very pleased overall with the plants I received. It's true that the plants tend to be small and that you won't know when they are coming until they have been shipped, but I still think the value for money is really good. Almost all my plants came out of the box looking happy and well-rooted this time; the bareroot plants all had visible growth, and all have sprouted happily since I planted them.On Apr 27, 2012, Michigan Bulb responded with:
"On May 1, 2012 10:40 AM, Michigan Bulb responded with:
Great to hear, we do our best to offer nice plants at an affordable price. Happy Gardening!"
1) Dick Clark rose
2) Legends rose
3) Ketchup and Mustard rose
I bought these back in early March and just received them yesterday. The arrival date was updated twice but I didn't really have an issue with it as they did eventually make good on the order.
The plugs I got yes were rather small (about 3-4 inches tall not counting the soil part) but I have good soil at home and they were surprisingly strong and healthy! They had nice leaves and none yellow or dry. I used a nice coupon and got these for a descent price so I'm pleased. I have yet to receive the K&M rose but I'm totally looking forward to it!
If you want a giant 5 gallon rose plant, this is not for you. If you don't want to wait an extra few weeks and/or in a rush to receive the roses, this probably also isn't the place for you. But for my purposes, I think Michigan Bulb suits me just fine. Can't wait to buy more next season!! Take care guys!
On Apr 26, 2012, Michigan Bulb responded with:
"On May 1, 2012 10:16 AM, Michigan Bulb responded with:
I have had nothing but positive experiences with Michigan Bulb. Please recognize that many of the negative reviews posted are clearly purchasers that have never made a catalog plant purchase before - it is DIFFERENT from walking down to your local garden center!
Understand a few things before you buy, and you won't be disappointed: 1) items will ship during what are considered appropriate planting times for your zone. Don't place an order and expect it in a few weeks. 2) Many items will arrive as bareroots or what look like "twigs" - they will grow if you plant them appropriately! 3) Michigan offers one of the best guarantees in the business - it is a lifetime guarantee and they will send you replacements on anything that doesn't grow!
I have found their customer service very responsive.
The best way to order from any online catalog is to sit down WELL BEFORE planting season, place an order, then just relax. If you're dealing with Michigan, they will ship your order, it will arrive in time for planting. This has been my experience in the past 5 years of working with them. I now have beautiful plantings all over my yard that I never could have afforded purchasing from my local garden center, and the plants thrive because they don't suffer the same transplantation shock as garden center plants.
Thank you so much for your posting about our company. We appreciate you taking the time to outline how you feel things work and sharing with other members. What you have posted is pretty accurate, thank you for understanding."
I've bought a lot from Michigan Bulb through the years, and, as part of the Gurney's family, their trees are going to be poor, so just be careful about that part.
But, if you know what you're getting, this is a great resource. I ordered some roses, and they were puny, sure enough, but were cheap, a variety I wanted, and own-root. It's going to take some time for them to grow, but if you're willing to wait, and want to save money, that's what Michigan Bulb is about.
Just be aware their plants are going to be small, and they don't hide it. That's why you're getting a great price. With those expectations, I've overall been pleased with what I got from them. That puny rose I got this year will be much larger next year, have a nice shape (unlike grafted roses), and I'll have saved a lot of money. Michigan Bulb serves that market.
My expectations were not sky high, due to the low price and a few of the reviews here. I recieved my shipment today (right on time), of summer bulbs, blueberry shrubs, peony tubers, and a few odds and ends. Everything was larger than expected, and looked great. Very great looking roots and plants. I'm very pleased and will order from Michigan Bulb again soon!
Posted on May 12, 2009, updated April 2, 2012
I really feel that Michigan Bulb Co get's a bad wrap. I have never had any troubles with this company. I just called them yesterday about a rose I purchased that isn't coming out of dormancy. They are replacing it, no questions asked. While there have been times that their plants don't come out of dormancy, I know I can call them any time and they will replace it for me. That's terrific customer service.
I recently had six bareroot plants in the vegetable drawer of my fridge for well over a month because of bad weather. I pulled them out in late April, and they had started sprouting while still in the bags. Once planted, all of them are coming up and looking great. I love ordering from this company. The price is right, and they have fantastic service.
On April 2nd, 2012, CandL added the following:
Still love this company. Got a 50% off everything offer today and bought a ton of plants. Cannot wait to get them and put them in the ground to watch them grow. I'm not particularly worried about ship date. I'm patient, and I understand that the plants have to be ready to ship before they can send them to me. I also understand that it's first come first serve and if the harvest isn't what it should be, I might not get my plants. I'm not worried that the plants are bare root. I consider it a challange to get these babies to grow. And when they do...Wow! And when they don't, I contact Michigan Bulb and they send me new ones.
I think people who want instant gratification from online nurseries need to just buy their plants at big box stores. Bareroot plants usually need a little babying. You can't just plant them and forget them (though I've done that with success before...). On Apr 2, 2012, Michigan Bulb responded with:
I just ordered for the first time from this company. I received their magazine in the mail with a coupon for 50% off my entire order and $8.75 shipping. So I ordered almost $200 worth of plants. All of the plants are twigs but I expected that. But they were healthy and had great roots! Out of everything I ordered I only had to have the trumpet vine and strawberries replaced. Which isn't bad for how much I bought. The trees are already blooming! They have the best customer service I have ever dealt with. Very friendly and completely hassle free! I Already started recommending them to everyone else. I would defiantly buy from them again in the future.
Received a first order from this company today -- 9 plants total, 6 bareroot, 3 potted plants. The 3 potted helebores look in great shape -- will see how the others grow, but everything looks good at this stage. Received what I ordered in good time, received an appropriate email to let me know they were on the way, and so far am a pleased customer. I had read this page first, so the order was placed in the spirit of taking a chance.
On Mar 23, 2012, Michigan Bulb responded with:
"On Mar 27, 2012 4:22 PM, Michigan Bulb responded with:
Thank you so much for sharing your experience with our company. Happy Gardening!"
On Mar 22, 2012, alightdew Danvers, MA (Zone 6a) wrote:
I am impressed with how quickly the plants came. I ordered from Springhill Farms a week earlier but Michigan Bulbs actually came first. I ordered mostly tubers but the small Ketchup and Mustard rose bush had no damage at all. It is healthy color and about 6 inches tall. The Beacon Silver I received was small and had some dark leaves on the edges. I just got it so I am not sure how it will fair later on. I will re-post if any of the plants die or do not seem up to standard. But over all I like how cheap and how quick this company runs!
On Mar 22, 2012, Michigan Bulb responded with:
"On Mar 27, 2012 2:41 PM, Michigan Bulb responded with:
Thank you for letting us know about your order. If your Beacon Silver does not do well for you just let us know and we will be happy to send you a new one."
On Mar 22, 2012, cp7430 Austell, GA (Zone 7b) wrote:
I ordered a climbing rose from Michigan despite so many
bad ratings. I received the rose, bareroot in February
and I am in zone 7. Normally it would be to early to plant
the ground being hard, but not this year, it was warm so
I planted immediately. The rose is now about 12 inches
high and doing great. I was very pleased with their service, however, I don't think I would order a large amount due to all the problems other people have had with their
On Mar 22, 2012, Michigan Bulb responded with:
"On Mar 23, 2012 4:47 PM, Michigan Bulb responded with:
On Mar 15, 2012, Pat_Montgomery Gaithersburg, MD wrote:
Posted on July 19, 2011, updated March 15, 2012
Posted on July 18, 2011, updated July 19, 2011
Posted on June 8, 2011, updated July 18, 2011
Posted on June 3, 2011, updated June 8, 2011
Posted on June 1, 2011, updated June 3, 2011
Posted on May 23, 2011, updated June 1, 2011
I am real customer. :)
Account Number: 47281879
Order Number: 11261181501
This is my first experience with Michigan bulb. I purchased 7 different living plants, and they came in two shipping. First shipping been delivery but It lost on the way may be stolen or wrong house. I was worried but I send them email and they have very great customer service. They answered my question in the next business day, no quicker it can be. And they promise to redelivery within 5 days. Oh wow, they solved problem as fast as a lightning. They are nice and very polite. Life time guarantee is not their promise but the fact. The shipping that came to me already is dwarf lime. It is well packed, very healthy and beautiful. I was surprised by the size a bit it is about
5-6 inches above the dirt. But for the price that come with life time guarantee, I am just very happy with it. I will come back again and tell you how the other plants look. I have my own blog and Facebook, I 'll be posting all pictures when each plant just came and how they grow. So far I recommend who never has experience, their plants are inexpensive and customer service is great. A+++ :)
On June 1st, 2011, Pat_Montgomery added the following:
More plants delivery today, -.-'
1st Concord grapeseedless looks like dead stick, but good size about my knee height included root. I never seen something like this, I plant golden delicious this year on late March, which bought from homedepot. At first it has no leave at all, but way taller about 5'. So I do believe this Grape will become really beautiful plant as well.
2nd I got Tiny Citrus Orange, looks handsome and healthy also but smaller than Lime I got before like 2" shorter, but very very beautiful.
3rd This is ??? Stevia ??? O.o :-/
Looks not really good, yellow brown leaves and skinny stem, looks very sick and no pretty at all.....I send email to customer service with its pics, My family do not want that stevia, may be return for refund or replace with another thing. We do not want ugly pot plant like that in the house.... period .... not as we image at all....
I will wait a couple days for the result and come back with another addition review...
PatOn June 3rd, 2011, Pat_Montgomery added the following:
Just got a Cherry bareroot, So impressed. it does have some leaves from buds already when I opened the box. For The Citrus still looks good. The stevia plant that looks so sick still looks so sick, doesn't look any better yet. I try to be patient follow the book they provided. Hopefully it will not going to die. After the Grape give some leaves or with next 4-6 weeks I will come back for telling how the plants look. This is not a week yet after I planted them. :) so far, the plants those came, are good size. Now I will give them times. Hope they are growing well. So in the next few year I will have a little fruit garden around the desk.On June 8th, 2011, Pat_Montgomery added the following:
They helped me replaced the stevia real quick, I send the picture day0 when we just got stevia and now. And ask them to replace just at noon. And I just got their apologized email and confirm replacement. Thank you. Very much. :) within few hours, they really willing to help.On July 18th, 2011, Pat_Montgomery added the following:
Updated, and question?
What is the great size of planter for Dwarf orane item no. 66622 and lime tree 66621? Mine both plants leves turn a bit yellow and look like need some extra care like a bigger pot? My plastic pot now are 12" height and deep and have drain hole. The plants both are about 6" from the soil.
Pros: I really reccomend Grape seedless concord, it grow fast and keep growing, I got a tiny flowers but they did not turn to be fruits and fall out. :) I don't expect fruit or grape after plant first season. So it is a bonus for me to see tiny flowers within a month. This is so amazing.
For Nanking Cherry, The wood stem that has yellow leaves. The leaves all dried and fall off, scared me at first :)) but it did grow right back from root made a new tender green stem with 10s leaves about 5-6" tall already, but will have to wait to become a bush, it grow slower than grape. :) Never mind. :D because it look like it has very strong root systems.
Cons: My dwarf orange tree and lime leaves turn a bit yellow. I am afraid to kill them. Customer service is available even after 5 pm, and I have not to wait to get a representative on phone, this is very great!
But I Called customer service asking the planter size for dwarf lime and orange, He told me that the full size of Orage and lime tree need 4' at least diameter and 6-9" height. I said Thak you and hung up politely BUT that sounds like a pound for a fish. O.o
Reccomend to provide the pot size for the mature plant in the information, I don't blame customer service because I did not know everything in the company that I work either. And I think it would be nicer if when the customer service do not know the answer should ask for customer email or ID to contact back for a right answer. I want a right answer not guessing.
PatOn July 19th, 2011, Pat_Montgomery added the following:
Thanks already got answers and care instruction, look like I need to fertilize the plants, my pot is already good size. :) Michigan bulb, fast lightning service.
PatOn March 15th, 2012, Pat_Montgomery added the following:
I have question
it's about 70s-80s F in here for a couple weeks already .
The Nanking Cherry already have green leaves for 2 weeks. But no sign of life back for Blue Concord Seedless Grapes yet. My neighbor has a Blue Concord grape vine that lots of green leaves already. When I can expected the green leaves or sign of life for this vine?
How long does it take for growing Giant Asparagus from roots?
I'm interested in Flat Wonderful™ Peach which is out of stock when it would be in stock again?
PatOn Mar 15, 2012, Michigan Bulb responded with:
"On May 23, 2011 1:07 PM, Michigan Bulb responded with:
Thank you for sharing your experience with our company. We do our best to provide the best possible service and best possible plants to our customers. We are always here to help. If you ever need any assistance, just let us know.
On Jul 19, 2011 9:56 AM, Michigan Bulb added:
We contacted the cutomer so we could answer all her questions.
On Mar 16, 2012 4:37 PM, Michigan Bulb added:
The grapes annual growth cycle in the spring with bud break. In the Northern Hemisphere begins around March while in the Southern Hemisphere it begins around September when daily temperatures begin to surpass 50 degrees. The Flat and Wonderful Peach is out of stock for the year. It depends how old the roots are how long it will take. If your roots are two years old they produce the next season.
I have received there catalog for many years but never ordered
thinking at these low prices the plants could not be any good.So I
decided to give them a chance and I have to say I was pleasantly
surprised when I received my order.My order included mix bag of
hostas and daylilys and specific plants of both.The hostas had small sprouts and excellent root systems ,with the root systems being the main thing I was concerned about.The daylilys had great root systems and were just starting to leaf out.The order came in just at the right time for planting.If they can keep up the good quality I'll definitely buy again.
On Feb 25, 2012, Michigan Bulb responded with:
"On Mar 5, 2012 4:32 PM, Michigan Bulb responded with:
Thank you for sharing your experience with us, we appreciate you letting us know and that is well with your plants."
On Feb 10, 2012, Old_Farmer Napier, WV (Zone 5b) wrote:
I have ordered several times over the past few years from Michigan Bulb Co, and have always had good results. Admittedly sometimes there are delays because the plants apparently are grown by different suppliers but they have always been the highest quality even though small. They grow very fast because of the excellent packaging and freshness of the plants received. I just called them yesterday on two plants that had been delivered somewhere during the time I was gone on a months vacation and they immediately rescheduled a shipment to me. They have the best price and shipping cost of just about any mail order company. I am a retired nurseryman myself and really appreciate their customer service. Considering everything about them I will rate them excellent.
On Feb 10, 2012, Michigan Bulb responded with:
"On Feb 15, 2012 11:20 AM, Michigan Bulb responded with:
Thank you so much for your wonderful testimonial about our plants. We have very nice plants for good prices in this tough economic time."
On Dec 6, 2011, Sandwichkatexan Copperas Cove, TX wrote:
First ordered from them seven years ago , At first I almost laughed at the plant size . Boy was I wrong my butterfly bushes are now huge 8 foot tall goliaths . My rose of sharons are now 6 feet tall and bloom furiously . All in all the starter plants they send have always came to my doorstep in good health and if you take the time to baby them you end up with some beautiful shrubs and perennials that rival anything purchased at a local nursery for 3 times the price . If you have the patience and nurture your sticks you receive you can have some great results . And one cant beat their lifetime guarantee .
On Dec 6, 2011, Michigan Bulb responded with:
"On Dec 11, 2011 12:51 PM, Michigan Bulb responded with:
Thank you so much for your wonderful testimonial about our plants. It is true, even though they are starter plants they will turn out every bit as nice as the bigger plants you pay the bigger price for, and we have our lifetime guarantee."
Posted on October 20, 2011, updated November 9, 2011
I ordered from this company for many times. Not because they have great plants, but sometimes can't resist the low price. To be frank, usually half of the plants didn't make it. Bulbs are fine, just small. The two clematis I just got all have pale yellow leaves, don't know how long they will last.
Anyway, you get what you paid for.
On November 9th, 2011, lvyao changed the rating from neutral to positive and added the following:
soon after I post a review here, the customer service contacted me. I got a reship for the plants died. The second shipment were in much better condition, planted them in ground, now after a week, they looks good.
If they can make sure the first shipment are all good quality plants, I am sure they will have much more satisfied customer than what they have right now.On Nov 9, 2011, Michigan Bulb responded with:
"On Oct 21, 2011 2:22 PM, Michigan Bulb responded with:
Thank you for your feedback. We apologize for any problems you had with our plants. We offer a lifetime guarantee. A customer service representative will contact you for your account information and we can reship the items to you."
I have been ordering from Michigan Bulb for years. Some things have grown, some have not, but I have never received anything that was dead or badly packaged. On the contrary, I think they package very well. Only a few times have I asked for a replacement for things that didn't grow-- two Pawlonia trees come to mind. I believe they were just planted too late to survive. I planted the replacements the next spring and they grew.
I had occasion to talk to a lovely Michigan Bulb representative a few months ago and happened to mention that some things had not grown over the years, and I generally didn't request a replacement-- I'm too busy. (did have all the original orders). After I talked with her I thought--why not?-and sent all the orders back, highlighting the plants that didn't grow, were no longer growing, and an order not received. I asked if they could replace a few of the plants.
I couldn't believe it- I just couldn't believe it! Three different boxes of plants arrived, and checks totalling about $80 for plants they could no longer replace. I didn't even ask for anything like this! That has got to be the best customer service I have received in 64 years! I will always be their customer.
And the replacement Pawlonias-- $5 each-- they are about 20 feet tall now--they are taking over the world!
Yes, their plants and bulbs are small, but you're paying a very small price also. If you can give them a little while to catch up you may well have a beautiful plant.
Good work, Michigan Bulb! Kudos!
On Aug 1, 2011, Michigan Bulb responded with:
"On Aug 2, 2011 9:03 AM, Michigan Bulb responded with:
We really appreciate your wonderful testimonial about our service and our plants. We are very happy to have you as one of our customers and look forward to your future orders. Happy Gardening!"
Posted on June 15, 2011, updated June 16, 2011
Posted on May 26, 2011, updated June 15, 2011
I tried this company for the first time this year. I ordered the Sun Perennial Goody Bag and it was well worth it. The Shade Perennial Goody bag was very limited and not all shade plants. My Pink Astilbe still looks dead to me but I will wait a few weeks to see! Overall I was very pleased, especially with the Sun Perennial Goody Bag. I would order from this company again.
On June 15th, 2011, FirstTimePA added the following:
I received my Garden Grab Bag, $20 for at least $100 worth of plants..I live in zone 5 and I was told the plants would be good for my zone. I received
Hydrangea macrophylla 'Together'
2 Chamaerops humilis var. cerifera
All were close to dead
Customer service is great but the plants not so much. I am keeping it a positive because my other plants I received this year arrived in great shape. The above is not worth $100 dollars dead or alive!!!!! So disappointed!On June 16th, 2011, FirstTimePA added the following:
Placed an order this morning and I could not be happier with the service I received. On Jun 16, 2011, Michigan Bulb responded with:
"On May 27, 2011 11:08 AM, Michigan Bulb responded with:
We appreciate the nice feedback concering our company. If you ever have any problems with our plants or service please just let us know and we will make sure to make it right. Have a great day!"
On May 31, 2011, flowerqueen1960 Minneapolis, MN (Zone 4b) wrote:
I am sorry some of you had a bad experience with your orders. But mine was perfect. I recieved healthy green, very nice plants. They arrived within 2 weeks of my placing the order. They were at a great sale price as well as they had a coupon for $20 off. I was very pleased with my order and I will order from them again.
I had ordered the following that were all healthy and in very good condition:
2 Wildfire Clematis
2 Earthquake Clematis
2 Butterfly & Hummingbird gardens (which each collection included a pink butterfly bush, a blue butterfly bush, 3 scarlet bee balm, 3 sweet william, 3 columbine, 3 red coral bells, and 3 sunburst coreopsis. All of this collection was on sale for $4.99 and with the coupon it only came to $2.50 for all of these plants listed in the parenthesis).
3 pink lavender
4 purple love grass
3 blue moon hydrangeas
25 ozark beauty strawberry plants
All of the above were in great condition and only came to $29.88 which included shipping. To me this is wonderful value for wonderful plants.
On May 31, 2011, Michigan Bulb responded with:
"On Jun 1, 2011 2:09 PM, Michigan Bulb responded with:
Thank you very much for sharing your experience with our company. We look forward to your future orders."
Michigan Bulb has one of the best Customer Service Dept. in the industry. I have ordered from them for many years and never had a problem until my last order. I contacted them and they immediately responded to my issue. They issued a full refund and their staff is friendly and courteous. You can definitely shop with confidence with Michigan Bulb.
On May 22, 2011, Michigan Bulb responded with:
"On May 23, 2011 1:03 PM, Michigan Bulb responded with:
Thank you very much for your wonderful comments about our company. We always wants our customers to be happy and have the best possible product and service."
Posted on May 18, 2011, updated May 21, 2011
I am not sure how this company could ever have a bad review...they have a lifetime guarantee, you call and just tell them and they send new plants on the honesty system...no questions asked. Their customer service is stupendous and the plants are wonderful. just make sure you order within a reasonable time to get planted...that was my first problem i ordered a bunch of things and they came dormant just before cold snap and could not be put in ground so had to be replaced. Not one question, they just wanted to make my experience great! What a wonderful company!!!
On May 21st, 2011, ymaddox added the following:
to the person that questioned my rating for this company. whatever your experience has been, has not been mine. I understand that sometimes things may need replaced...if you want full grown plants then you are welcome to pay three, four, or even five times the price. If not you can always baby a smaller plant and get a ton more for your money! again I have had only positive experience with Michigan bulb and others I have not had such a good experience, but these people do customer service right!On May 21, 2011, Michigan Bulb responded with:
"On May 19, 2011 10:06 AM, Michigan Bulb responded with:
Thank you so much for sharing your experience with our company. We really appreciate the nice feedback. Happy Gardening!"
On May 15, 2011, virginiarose Southeast, VA (Zone 8a) wrote:
I've been ordering from Michigan bulb for years. The plants are usually small but priced small. Two years ago I got a knock out rose bush for 5.00. When I received it the thing was three inches tall! OK you get what you pay for, around here they were 39.99 and I could not afford. But two years later my bush is 4x4 and full of flowers, absolutely breath taking. I love my bush. Recently I ordered a new Hosta mini called Cameo and they sent two dehydrated plants that had no dirt, just tape. I was horrified and called customer service and he said no problem it's something new, just plant it and water it and all will be fine. I could not believe he wanted me to plant this dead plant stuck to a piece of tape but I did and several weeks later they are alive and thriving. I got a very good price on these, thanks to the 60% off sale. I have never had a real problem with this company. I order a lot from them, they always send me coupons, let me know when free shipping is available and they have sales often. Also, very good packing. :)
On May 15, 2011, Michigan Bulb responded with:
"On May 16, 2011 11:23 AM, Michigan Bulb responded with:
We appreciate your wonderful feedback. We do our best to offer top quality plants at an affordable price. Happy Gardening!"
I placed a small order w/Michigan Bulb in March for a coneflower, couple carnations & a bee balm. One carnation was backordered at time of order but all the products came in proper time for planting and all were well-packed & healthy. The bee balm has tripled in size, one of the carnations is in bloom & both are healthy, the coneflower has grown several new leaves. I have bought from MB a number of times over the years & have had no problems other than that the plants are on the small size, as would be expected for the low prices. I will continue shopping MB.
On May 12, 2011, Michigan Bulb responded with:
"On May 13, 2011 10:11 AM, Michigan Bulb responded with:
We appreciate you sharing your experience with our company, thank you, and Happy Gardening."
Ordered last year (positive), and again this year (positive). If you use their coupon and pick items on sale you can get a very good deal. I received a LOT of plants this year for a small amount of money, and every one came in a pot except the bare root rose. I'm happy with all of them (several bloomed within a few days and others are growing fine), although still waiting for good signs of life on the rose ( I believe I can see a few shoots forming ). The nursery is a great deal if you shop their website carefully. The plants are sometimes smaller than elsewhere but when taken together with the sheer number and low price makes this nursery a great option for filling in areas.
On May 5, 2011, Michigan Bulb responded with:
"On May 11, 2011 10:09 AM, Michigan Bulb responded with:
Thank you for your wonderful testimonial. We really appreciate your feedback and look forward to many future orders."
On May 3, 2011, mellen1954 New Providence, IA (Zone 5a) wrote:
Posted on April 27, 2011, updated May 3, 2011
I placed and received numerous orders from Michigan Bulb this past winter. I will say that I was VERY PLEASED with the plants that they sent this year---healthy, green, growing. I potted them up, and they are doing just great.
I order from them most every year, and yes, some years have not been the best. But, they ALWAYS have replaced what did not grow.
A week or so ago, I sent them a list of plants from previous years that have not survived--way back to the early 2000's--and I received an answer in about a week. First I was told to send a list of what I wanted replaced, then a week later I received another e-mail listing those that will be sent in mid-May plus I will receive a check for those they no longer carry.
I trust them to follow through as they have in the past.
On May 3rd, 2011, mellen1954 added the following:
Today I received 3 replacement certificates for the plants that had not continued to grow from past years...the certs. are to be used to order different plants as they no longer carry the ones that had died. I am very happy with this arrangement and will be ordering soon. Thanks, Michigan Bulb!On May 3, 2011, Michigan Bulb responded with:
"On May 11, 2011 10:43 AM, Michigan Bulb responded with:
Thank you for your feedback. We will reship your plants if you ever need any replacements. Please le us know if you have any further problems."
Posted on April 28, 2011, updated April 28, 2011
I have been a customer of Santa Rosa Gardens for several years. I find that they have high quality products, efficient delivery timeframes, and helpful employees. I recommend Santa Rosa to all of my gardening friends.
Wonderful shopping experience. I placed an order at the end of March and received it mid March. Everything I ordered is thriving beyond what I expected 4 weeks later. I was so impressed with the plants I placed 2 more orders, all in total I bought a variety of plants that totalled over $200.00 and every single plant is growing and thriving. $200.00 may not sound like a lot but at Michigan Bulb that is a lot of landscaping. I received every order in under 2 weeks from when I placed my orders, you just have to know when to place the order. Don't place an order at the end of May and expect to get it before it gets too hot for your area.
On Apr 27, 2011, Michigan Bulb responded with:
"On May 11, 2011 10:15 AM, Michigan Bulb responded with:
Thank you for your wonderful testimonial. We appreciate your feedback and look forward to many orders in the future. Happy Gardening!"