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|On Jun 10, 2013, jjsges1 Bonners Ferry, ID wrote:
I only ordered one thing to test the waters so-to-speak.
|On May 22, 2013, Zafak Oakbrook, KY wrote:
Ive ordered from Stark Bros twice, and was happy with both orders. Their pawpaw trees were taller and their cherry trees were thicker in diameter than expected for the price. Ive only had one plant from them die so far, but all the others are as healthy as can be.
|On May 16, 2013, Cymbelina Prattville, AL (Zone 8a) wrote:
I ordered several hundred dollars of plants by mail this year and Stark Brothers is a company I will do business with again. I ordered the dwarf peach collection and a southern blueberry collection. The blueberries arrived about a week or so before the peaches but both arrived within a fast-reasonable shipping time. Having never really grown anything bareroot, I believed the Watchdog rating and took the chance. We planted the peach trees and within a week or so, all had new growth. Amazing! The potted blueberries are up and growing as well. Everything was well packaged and didn't lose a grain of soil during shipping. Great company and thanks to Garden Watchdog for pointing me in the right direction!
|On May 13, 2013, fschipani White Lake, MI wrote:
I ordered a Honeycrisp Dwarf Apple Tree from them in 2008. I planted it and babied it and it seemed to be doing well until last summer it just died on me. I thought because of the weather last year that it might have gone dormant early so I waited until this year and it never came back. I went to take the tree out and it broke off right at the base of the trunk, so I knew it was dead.
|On May 6, 2013, kbrehm Red Bluff, CA wrote:
I have ordered from Stark Bros. 4 times during the last 8 months. All orders have been shipped on time and arrived in excellent condition. All orders were for Knockout Roses and totaled approximately 80 plants. There was a small glitch with my most recent order that I received a few days ago. One plant out of 17 was very small and not healthy. It died one day after receipt. However, I Emailed Stark Bros. regarding the problem and received a response immediately from Elaine stating they would issue a credit for the one plant. Great company to work with and will order from them again.
|On Apr 25, 2013, usmc70114 Shenandoah, VA wrote:
I ordered 16 fruit trees, 75 strawberry plants, 27 raspberry plants, and 18 blackberry plants.
|On Apr 23, 2013, SLUGO Joplin, MO wrote:
I ordered 7 dwarf fruit trees from Stark Bros. and 18 blackberry plants. These fruit trees were very sturdy compared to what I had received from other companies in the past. I am very happy so far.
|On Apr 17, 2013, jameswewing Bainbridge Island, WA wrote:
I've been buying from Stark Bros. for decades and have always been satisfied with the quality and service. This year I noticed that while still healthy and vigorous, the plant size seemed smaller than in the past. The honeyberry plants were nothing more than twigs. Stark's great customer service came through and we arrived at a good solution. The bottom line is that I will still buy from Stark's but will definitely pay more attention to size and special pricing than I did in the past.
|On Apr 15, 2013, caterino1 Newburgh, NY wrote:
wow what a company, I ordered 10 hybrid willows, 10 lombardy poplars and 2 wisteria trees. I was blown away by the size of the willows, huge, beautiful, and they are the picture of health. the poplars were also a nice size and look very healthy. the wisteria trees also look very healthy, but could have been larger. This is my first time ordering from this company, since then I have placed two more orders with them. I cannot wait for them to arrive. I also want to say that they have knowledgeable people on the phone, I inadvertantly messed up on my most recent order and the lady I had on the phone was nice as can be, patient, explaining things, just an overall great company to do business with.
|On Apr 9, 2013, happyroots Averill Park, NY wrote:
Posted on April 8, 2013, updated April 9, 2013
On April 9th, 2013, happyroots added the following:
I called to argue my bill based on the problem with their stock and shipping trees that could not be pollenated because of their lack of inventory control. I was told that the tree that was not available on my original order did not grow well this year and they were too small. (How do they not know this until they were ready to ship?) They then tried to sell me the shorter version of the tree at a lower cost (non-select). So what would I be getting; a less than vigorous plant that wasn’t healthy? I also found out that my order had not been shipped, as the invoice I received in the mail had implied that it would. I pushed to get a confirmation that the non-select tree would actually ship. They would not commit themselves. They kept saying that the tree was in stock “today.” Right! Been-there-done-that. I then ask when the order would “really” ship. I was told that it “should” ship within another week. (but again, no solid commitment) Okay, so now shipping is pushed back for a third time with no guarantee of anything. I cancelled that order and another order that still had not shipped. If a business cannot tell you for certain what they have in-stock, then they have no control over anything including quality. My best guess is that this company may be a middleman that peddles trees from other suppliers. There is no other reason for not knowing what your inventory is or what the quality of your plants are. That also jives with the delays they experience in shipping. If their suppliers don’t ship to them on-time, then they in-turn cannot ship to us. I ran into this problem with another supplier years ago.
At least I have one good tree this year. At the same time I ordered from Stark Brothers earlier this year, I ordered a different type of tree from another vendor and I already have it in the ground and the buds are already swelling. They are a smaller nursery and they grow everything themselves. What a difference! I wish I could order more from them, but they don’t carry the other varieties of trees I was looking for. Oh well.
Maybe I can find another good vendor on this site that has the varieties of trees that my good nursery vendor does not carry. But now, I have to wait until next year.
Stark Brothers cost me a whole growing year and my time dealing with this problem. I won't forget that.
On Apr 9, 2013, Stark Brothers Nurseries & Orchards Company responded with:
"On Apr 9, 2013 5:42 PM, Stark Brothers Nurseries & Orchards Company responded with:
On behalf of all of us at Stark Bro's, please accept our sincerest apology for not properly communicating with you when items on your order became unavailable for shipping. You can be sure that your feedback is something we take to heart and we will work earnestly to improve our communication methods to better suit all customers going forward.
|On Apr 8, 2013, hoosierbananna Indianapolis, IN wrote:
Posted on April 3, 2012, updated April 8, 2013
On April 3rd, 2012, hoosierbananna added the following:
Spring 2012: ordered five more trees from Stark Brothers; 2 paw paws, 2 asian pear dwarfs, and a Mimosa. Don't know if the Mimosa will survive the winters in Indy, unless they are a repeat of this year, but giving it a try nevertheless. All of the trees exceeded my expectations, were large and well-rooted, carefully packed, delivered right on time. This is my favorite company to order from, and I commend them for their integrity and great service.
On April 8th, 2013, hoosierbananna added the following:
I ordered several more dwarf fruit trees from Stark Brothers this Spring, along with a bunch of Raspberries. All exceeded my expectations in quality and the service and delivery were perfect. Still my favorite mail order nursery. Love your catalogs and website and e-mailings, wish I had a larger yard to indulge my gardening compulsion. Thanks and kudos.
|On Apr 7, 2013, kattrox Floyds Knobs, IN (Zone 6b) wrote:
Order was received in less than a week and trees and bushes arrived in excellent condition, well taken care of at the nursery level, root systems were healthy. Highly recommend Stark. Guarantee is second to none! Thanks so much!
|On Apr 1, 2013, mmercedes Houtzdale, PA (Zone 5a) wrote:
I have to join the happy customers here to post an exceptionally postive experience with customer service. I placed two orders this Spring of 2013 with Stark Brothers. I received the first order (about $400 worth) for 3 Apricot, 4 Sweet Cherry, 3 Peach, 2 Beach Plum, 1 Mulberry, 2 Elderberry, 1 Almond and 2 Honey Berry last Friday. The ground was a sheet of solid ice and it was snowing heavily. The temps here are still in the teens at night. (The ground is still frozen solid as of April 1st.) I had no safe, cool place to store two huge boxes of dormant plants.
|On Mar 22, 2013, balconygardner New York, NY wrote:
After multiple pre-orders and cancellations I finally made up my mind on which trees to purchase -- Honeycrisp supreme dwarf apple, Pink Lady supreme dwarf apple, Stanley supreme dwarf plum, and Montmorency semi-dwarf cherry. I finalized my order in the beginning of February with an estimated ship date of March 4th. It shipped on the 6th due to a passing snowstorm, and it arrived on 9th in great condition.
|On Mar 19, 2013, camalianus Sand Lake, MI wrote:
Posted on October 30, 2012, updated March 20, 2013
On October 30th, 2012, camalianus added the following:
I'm very please with the raspberry plants. They sent me one extra because one was very small. All plants(37) except one came back to life, grew like weeds and even bear fruits. I was really concerned because of the drought and heat. However I made sure to water them at least twice a week. They were still blooming and giving more fruits when the first frost hit. Very healthy and vigorous plants. I highly recomend them and will buy more trees next year.
On March 19th, 2013, camalianus added the following:
I placed an order of 2 hardy figs and Satin Plumcot on 11-17-12 to be shipped by the second week of April. Last week I recieived a letter stating they were sold out of the Satin Plumcot. I was very disappointed. I called them and was told some trees didn't survive the winter. They told me that trees will be available to be shipped by November. November is too late for my area to plant a tree and if they didn't survive in the nursery, most likely won't survive the outside conditions. Obviously they oversold, because after being on the business for this long they should've known the survival rate of their trees. I decided to cancelled my order. There was no charge for it which was good. A bitter sweet experience
|On Mar 4, 2013, Grazia Alpena, MI wrote:
After having a bad experience with ordering paw paw trees from another company, I decided to pay a little more and order from Stark Bros. They shipped sturdy little trees about 3 ft. tall (not at all like the tiny, pathetic twigs from the other place.) They had well-developed root systems and were carefully packaged.
|On Jan 13, 2013, guavagrower Corona, CA wrote:
Bad control of their inventory. I'm very upset with Stark Bros, a few months ago, I wanted to get the 2-n-1 cherry tree, but they were not available at the time so I signed up to get an e-mail when they got some. Shortly after I received an e-mail saying they had some in stock, so I went online and placed an order. I received an e-mail confirmation with a ship date and estimated delivery date. Both dates came and passed and nothing. I waited another week thinking it was going to be late and nothing. So I decided to call to see what was going on. I called one day and was on hold forever, so I hung up and called the next day. The next day they answered and told me that my order had been canceled because they ran out of trees. They could have at least e-mailed me right away to tell me about this. Instead they made me waste my time and money preparing a spot for me to plant the tree and buying good soil. I will never order from them again.
On Jan 13, 2013, Stark Brothers Nurseries & Orchards Company responded with:
"On Jan 14, 2013 9:46 AM, Stark Brothers Nurseries & Orchards Company responded with:
At Stark Bro's, we are dedicated to providing quality product and service to our customers, and we take pride in that. Your feedback here is appreciated, since you are sharing your honest experiences with our company.
|On Nov 30, 2012, OldChurchEggery Mechanicsville, VA wrote:
I am in zone 7 and had a fall shipment of plants from Stark: 3 Anne raspberries, 1 cherry as a back-up pollinator for my existing trees, 1 nectarine, and 1 plum. Everything arrived in early November and went right into the ground the same day. I was pleased with the size and condition of everything though I won't know how things do until spring when they leaf out. It looked like the trees had good buds, though. Next year I'll provide a progress report, but I already feel that I got my money's worth.
|On Nov 21, 2012, GPBurdell Kennesaw, GA (Zone 7b) wrote:
Big fan and repeat customer. Over the last 2 years I have bought 33 fruit trees from 6 different sources. The Stark trees did the best by far in their first year, which is why i have gone back to them to fill in dead holes left by others. I now have 4 different cherries, 3 Pawpaw, mulberry, 2in1 pear, and an apple from stark. Next year I may replace some of the trees from other vendors that lived, but I will be pruning them them using the stark shipments as a model first.
|On Oct 23, 2012, ummux Liberty, MO wrote:
I have ordered trees/plants from Stark Bro's two times. Last year I purchased one persimon, blackberry, raspberry and other garden plants. I called them and asked when I expect to fruit, I was told for 3 or 4 years for persimons, and 2 years for blackberry. When I received the order, I was a little dispointed about the blackberry, they was new plant in less than two inch. I said well I will wait for two years. By summer, I noticed they were growing crazy, till last winter they were around 5 feet. This summer they started bearing fruits--big and many! Now (it is the second year) they are about 10 feet and grew many twigs expending around the root. (I bought "Tripple Crown")
|On Jul 20, 2012, anlu Baker, WV wrote:
I ordered 4 blueberry plants and 2 packages (50 plants if I remember correctly) of bare root strawberry plants early this spring (about 4 months ago). The blueberry plants were packaged well and in good condition, but were heavily pruned without many leaves. One blueberry plant had shifted a bit during shipping and had 1 branch broken. The strawberries were a bunched together tangle of bare roots without any leaves, it was a bit surprising as it was my first time ordering bare root, but obviously it was how they were supposed to come. It was actually my first time ordering plants online. I followed all of the directions in the very nice pamphlet that came with the shipment. Now 4 months later all of my plants look fantastic and are growing very well. Only about 2-3 of the strawberry plants didn't make it, all of the others have grown great, produced strawberries and are now sending out runners. I think that Stark Bros. did an excellent job and I will be ordering from them next time.
|On Jun 11, 2012, nukusjeff Wendell, NC wrote:
Posted on June 11, 2012, updated June 11, 2012
On June 11th, 2012, nukusjeff added the following:
Pawpaws in the NE are typically an understudy species but in the south they can get to 30-40 feet in height and more than a foot in diameter. I appreciate the statement that my experience was honest.
One pawpaw that is being replaced in the fall is in fact alive I discovered. Actually it is only the root stock that has life. I have moved it further into the woods in which I live. Hoping it acts as a pollinator.
The trees that came all the way from Oregon adapted well to the climate found in North Carolina and are looking super in my partial shade yard. They are planted in the same spots I had the trees that perished. Maybe they didn't have them in greenhouses? They arrived in May whereas the Stark Bros. trees I think were shipped and planted in November when they were dormant.
I am planning on buying some Pakistan Mulberry trees. Do those come in Stark® EZ Start® System pots?
All the best.
On June 11th, 2012, nukusjeff added the following:
On Jun 11, 2012, Stark Brothers Nurseries & Orchards Company responded with:
"On Jun 6, 2012 2:46 PM, Stark Brothers Nurseries & Orchards Company responded with:
Stark Bro's is dedicated to providing quality trees and service to our customers and we take pride in that. Your feedback here is always welcome because you are sharing honest experiences with our company!
|On May 28, 2012, hah Waukesha County, WI (Zone 5a) wrote:
I ordered Contender Peach Dwarf Supreme and Illinois Everbearing Mulberry .
|On May 27, 2012, jjr149 Shiloh, PA wrote:
When choosing a company to buy apple trees from, save your time and just order from Stark Bros. Needless to say, you will not be disappointed. Like me, you will be extremely pleased by the vigorous, healthy, well rooted, nice diameter trees. I would also recommend to get their supreme versions, as these are advertised to be their best of the bunch. Stark Bros also preprunes these bargain trees prior to sending them on their journey thru the mail system to your house. Just as a comparison, I purchased a similar Golden Delicious from a big box store since it was priced at only 5 bucks. The roots on the big box store tree were pathetically shallow and weak. That bamboo rod they shove in the pot is really needed to keep this tree standing. I also bought a couple of tree wisteria plants for landscaping, and they are doing well. Stark Bros already is reaping benefits from my word of mouth as my boss at work will be ordering from them based on my experience. Stark Bros has made a happy customer in PA.
|On May 14, 2012, wlj Rochester, MN wrote:
I have a moderately large (25 trees) seasonal orchard in Minnesota of 95% Stark trees. I have been planting Stark trees for three years now. In all that time I have lost only 3 trees (during the summer months) and they have been replaced with quality stock -- no questions asked.
|On May 10, 2012, BSL123 Everton, MO wrote:
I love Stark Brothers. I ordered 50 fruit and nut trees of various varieties last year, as well as blackberries, blueberries and grapes. Everything came in great condition. We only had 2 trees & 1 blueberry bush of the group not make it through the season, and Stark Brothers promptly replaced them when I called without any hassle at all. We ordered several new trees this year, and all are thriving.
|On May 9, 2012, alice4joy Lake Ann, MI wrote:
Every thing we have received from Stark Bros. has been packaged well and arrives very quickly in tip top shape. Nut trees, fruit trees, and berries arrived looking as if they never went through transit and took off growing happily.
|On Apr 28, 2012, newbie2006 Alachua, FL (Zone 8b) wrote:
I have done a lot of mail order shopping for plants, and have found this site to be be quite reliable. I wanted to take a moment to let y'all know about the *amazing* experience I had with Stark Bros. not only was the shipment delivered in a timely manner, but when they arruved they were in excellent condition, packed beautifully and the soil was still moist. To top it off shipping was even free!
|On Apr 27, 2012, mommabird81 Vilonia, AR wrote:
This was my first order with Stark Bros, though this was not the first time I tried an "online nursery." I was worried about ordering again from an online nursery since so many others I've tried in the past were just pathetic (not to mention none of the plants from the other companies have survived).
|On Apr 15, 2012, vitogali Spring, TX wrote:
I have ordered 4 times from Stark Bros Nursery and I had an issue with a few plants that died, probably because how i planted them and where I planted them. When I called Stark Bros Nursery about the plants, they promptly replaced them with new plants. no hassles, no extra charges, just prompt and courtious service. It has been a pleasure dealing with Star Bros Nursery. I highly recommend them.
|On Apr 8, 2012, TA152H Stony Point, NY wrote:
Posted on April 3, 2012, updated April 8, 2012
On April 8th, 2012, TA152H added the following:
Because I couldn't get the variety any place else (Bubblegum Plum), I ordered another one. It was not good quality, but not horrible either like the original. It's not Supreme, it's mediocre. I received four other trees the next day from a preferred vendor, and the difference in quality is very noticeable.
Still, if this had been the original tree, I would have rated them neutral, not negative, because it's not bad. But the first tree was so poor, and this tree was not great, and would recommend different vendors if you really want a nice tree.
On Apr 8, 2012, Stark Brothers Nurseries & Orchards Company responded with:
"On Apr 4, 2012 8:58 AM, Stark Brothers Nurseries & Orchards Company responded with:
A Stark Supreme Tree® tree should be what you expected: a top-grade tree. We put our pride in our quality service *and* product so it is a true disappointment to hear that this tree did not meet your -- and our own -- quality standards. This type of feedback is much appreciated because, without this insight, we would not have the opportunity to correct our mistakes and make changes for better service to you: our customer.
|On Apr 6, 2012, oosa Northbrook, IL (Zone 5a) wrote:
Absolutely wonderful healthy trees. Exceeded my expectations.
|On Apr 6, 2012, GardenRiot Ashville, OH wrote:
I ordered from Stark Bros. for the first time this spring, based on the information and reviews from this site. I was not disappointed! I ordered an Asian plum, which came beautifully packaged with gorgeous roots. It was a full inch diameter, and over three feet tall! I have ordered from Gurney's in the past, and based on the price, I expected a teeny stick. It's only been in the ground a week, and already the buds are swelling.
|On Apr 3, 2012, AlanXX Evansville, IN wrote:
Stark Brothers Nursery, 11548 Highway NN, Louisiana, Missouri.
On Apr 3, 2012, Stark Brothers Nurseries & Orchards Company responded with:
"On Apr 3, 2012 5:16 PM, Stark Brothers Nurseries & Orchards Company responded with:
Stark Bro's is dedicated to providing quality trees and service to our customers and has been since 1816. Negative feedback here always leaves us glum, but we welcome the sharing of honest experiences with our company!
|On Mar 25, 2012, stewartvh Loretto, PA wrote:
I have been trying to grow Paw Paw trees for about 10-12 years now (back in the day when all I could find were the little sticks in cellophane sleeves). I have planted probably 7 or 8 of the bare root variety (not from Stark) with little success.
|On Mar 14, 2012, JMKM1976 Hornell, NY wrote:
So far so good, the ordering process was definately easier than the searching and choosing parts. I placed a small order, though I could easily have placed a much larger order, I want to have a good idea of what I am dealing with before commiting a lot of my gardening dollars to a company.
|On Mar 12, 2012, suzyqorchids Lexington, KY wrote:
Ordered dwarf 'Blushingstar' peach. Arrived on time and roots are in great shape. However, two of the 5 side branches are broken; I planted it anyway since I think it is healthy and will grow new ones. Sure hope so! They were great about no substitutions as I requested too. Hope in a few years to have beautiful white peaches!
|On Mar 9, 2012, AS (Zone 7a) wrote:
Posted on March 17, 2011, updated March 9, 2012
On July 9th, 2004, AS added the following:
I'd definitely be cautious about the dogwood, unless you can baby it for a year or two. Its tiny root system didn't survive a month of our hot, dry summer, even in improved soil - needed watering every other day and finally wilted irreversibly. I'm sure they'd replace it if I asked, but I won't bother since I can't give it the care it obviously needs. The peach tree, on the other hand, is now 7 feet tall in its second year and had 10-15 peaches (before the squirrels ate them all while they were still green, small and hard!)
On March 8th, 2010, AS changed the rating from positive to neutral and added the following:
Mixed experience this time, somewhere between positive and neutral. I was very pleased with the two apple trees - they were big and well-branched, like the trees I used to get from Stark. The rest looked almost as if they had chosen small stock so they could ship the whole lot (8 fruit trees) in a single, not terribly wide, box. The peach was small but well-branched - but I'll be very surprised if this one bears fruit within the next 2-3 years. The rest had trunks smaller than my little finger. A couple were unbranched whips, and the others had one or two puny branches. The roots looked decent, and provided they thrive, I'll be satisfied. I can't get these same varieties locally. But for roughly $25 a tree, I expect a bit better.
So for now, I'm withholding judgement. If the tiny trees do better than I expect, I'll upgrade to positive.
On May 2nd, 2010, AS added the following:
Most of the trees leafed out nicely, though a third of them (the whips) look like bushes rather than trees and will need a lot more training than I expected. As I expected, I'm very pleased with the apples and one peach. Most of the others are healthy, and satisfactory except for the small size for the price. But one tree, which had a very crooked graft and a poorer root system than the others, is sickly and looks like it's trying to die.
On June 24th, 2010, AS changed the rating from neutral to positive and added the following:
Most of the trees did about as I expected. The sickly one never managed to leaf out, but Stark gave me no trouble about scheduling a replacement for this fall. The 3 biggest trees are doing great - they remind me of the old Stark trees I used to buy. Of the whips and smaller trees, one impressed me by growing to almost the same height as the apples, so far. The others are maybe a year or two behind. I can live with that, though I wish they grew their smaller stock for another year before selling it. Provided the replacement for the dead tree is fine, I'd call the experience mostly positive. The size was a mixed bag, but most were very healthy and the problem tree (which can happen with any company) was replaced without hassles.
On March 17th, 2011, AS added the following:
Final impression is still "mostly positive." Got a replacement tree that was unbranched but with much better roots and a much thicker trunk than the original tree (which was pretty puny).
After their second spring pruning (this year), I'm definitely happier with the 3 big trees than the rest. I had an abundance of new branches to work with on those, and it was easy to pick good branches to keep. The smaller trees still have only a few branches, and some never developed one in the right direction to use as a central leader. With good pruning, that should change this year. Still, it's a nuisance. A pity they don't offer more than one size, with different prices and a description of the caliper on the trees.
On March 9th, 2012, AS added the following:
Final update: Mostly positive, but with caveats.
The apples and peach did very well, and are turning into nice, big trees. Looks like they might even have fruit this year. Most of the others (which arrived as thin whips) are growing well enough, though still quite small. Right now, they're mostly about the size I could buy at our local stores - so basically, I would have been better off buying locally, as long as I wasn't too picky as far as variety. The pear whips are still ridiculously small. I'd forgotten that pears are slow growers. Definitely wouldn't buy those again as whips from Stark unless there was something I absolutely had to have and was very, veeery patient...
On Mar 9, 2012, Stark Brothers Nurseries & Orchards Company responded with:
"On Aug 9, 2010 1:25 PM, Stark Brothers Nurseries & Orchards Company responded with:
Please be sure to let us know the condition of your replacement when you receive it this fall! Customer Service can be reached by phone (800.325.4180) or email (email@example.com).
|On Mar 7, 2012, RidleyWalker Raleigh, NC wrote:
Posted on March 7, 2012, updated March 7, 2012
On March 7th, 2012, RidleyWalker changed the rating from negative to positive and added the following:
On Mar 7, 2012, Stark Brothers Nurseries & Orchards Company responded with:
"On Mar 7, 2012 12:44 PM, Stark Brothers Nurseries & Orchards Company responded with:
You are certainly entitled to an answer! Please accept our apologies for failing to give you a timely response. All of our dwarf apple trees are budded to either M26 or M9 rootstock. We do not sell our trees specifically by their rootstock, and our Customer Service representatives do not know which of those two are exactly on the trees shipped to you. You can be sure that your Pink Lady dwarf apple trees have either M26 or M9 rootstocks, though.