On Aug 1, 2012, LadyAssassin Belleville, ON (Zone 5b) wrote:
Betty really does go above and beyond! Replies to emails were very prompt and always friendly when I needed some answers before ordering. I placed an order yesterday morning for three daylilies and received them today! And with a bonus daylily! Absolutely amazing in every way, nice sized fans and packaged very well. I will continue to order daylilies here as they have a large selection and great prices on top of wonderful customer service. Thank you, Betty!
On Jul 30, 2012, sassycat1940 Brownsdale, NL zone 4b Canada wrote:
I live in zone 4B . I have ordered from Floral and Hardy 4 times. I wait for the sales later in the season. I did talk to Betty on the phone. They go above and beyond to help you. I hadn,t much info on daylilies but I talked to Betty for almost an hour before my first order .She was so patient.. I have so many beautiful daylilies . I have no room for more. The prices are great also. The free postage also helps since I live on the very eastern tip of Newfoundland the postage wouldn,t be very cheap. The lilies came in perfect condition and lots of times there was an extra fan. I have love them all .4 outstanding ones are 'Red Volenteer , Ruby Spider.,Rocket City and Arctic Snow.
Last year was the first time I had ever ordered plants online and I am so happy that I chose Floral and Hardy. When my daylilies came they were good sized fans and very healthy. They are all up this spring. More than anything though, I think Betty goes above and beyond in the customer service department. Keep up the good work, we really appreciate it. I can't wait for my order to get here this year!
On Feb 10, 2010, countrylily Moorefield Canada wrote:
This is the fourth year I have purchased plants from Floral & Hardy. I live close enough to visit their incredible gardens. This year I am ordering some daylilies I seem to photograph every time I visit - they are just so impressive.
Their plants always take off when planted in my garden and never fail to multiply quickly. Their selection is incredible. They are a pleasure to do business with!
If you've got the time don't hesitate to visit. It will certainly be well worth your time - many, many plants for sale onsight and you can see all of the plants they sell growing in their gardens.
Great for making up next year's order!
On Nov 19, 2009, blackberrysage ottawa Canada wrote:
I have ordered from Floral and Hardy since the year they opened as a mail order company. I have ordered daylilies, hostas and heucheras. I think the service is wonderful and the plants have always been healthy. I will continue ordering from them.
On Feb 13, 2009, Faerie_Avril Windsor Canada wrote:
This is the third year that I've purchased daylilies (mainly) and hostas from Betty. She has always provided me with great customer service and answered emails quickly when I've had questions regarding certain cultivars. My orders have all arrived on time and been in excellent condition and done very well in my gardens.
This year the daylily catalogue has increased dramatically in size making it even harder to choose a manageable number of plants! But the website has also been updated to provide customers with the ability to set up an account that includes a "wish list" category, which is a great help when you're trying to make final ordering decisions!! :-)
On May 31, 2007, sanannie White Lake, ON (Zone 4b) wrote:
What a difference a year makes! Last year was the first year for the new owners and at that time they were overwhelmed with orders and were brand new at the mail order game. My order last year left a lot to be desired with regards to packaging. The customer service, however was top notch and I decided to try them again this year.
I'm so glad I did! I was very happy with my order and the size of the heucheras was 5 times they were last year. They were well packaged and arrived in healthy condition.
On May 21, 2007, Grow_Jo Calgary, AB (Zone 3a) wrote:
I received my Hosta & Daylily order exactly when I was expecting it and the plants are in great condition & health. I would certainly order from them again. Pre-order correspondence was great and informative as well.
I have ordered from this company the past two years. The plants are shipped bare root and of course are labeled. She has a large variety of daylilies and hostas for sale. She also has a large selection of heucheras, heucherllas and tiarellas. The prices are very good. The plants I have ordered and received are of good quality and healthy.
In 2006 I ordered daylilies and hostas. It was a very wet spring and the orders were shipped out quite late simply because it was too wet to get out into the fields to get the plants. The plants were planted in June and all thrived. Being like most gardeners (impatient) I wished the order had came earlier. This was not the fault of the company just one of those wet springs and for those who have clay soils you know the problems a wet spring will cause.
In 2007, I ordered additional daylilies , hostas and a double bell flower. One substituion was made (which was agreed to prior to shipment). If you do not want substitutions the owner respects this as well.
For both years,the daylilies (double fans) arrived in healthy, good shape. The same for the Hostas and the bellflower. She sends a bonus plant (which she selects) out with the order.
She has good prices on her asiatic lilies too. I don't order asiatics lilies anymore due to the area I live in having a large lily beetle population and I am a hunt and squish person when it comes to bugs. I am presently replacing my lilies with daylilies which are not bothered by the beetles.
On Oct 29, 2006, hortensia Langley, BC, BC (Zone 8b) wrote:
I sent an order to this company late in the season; received the hostas a little more than two weeks later in spite of miserable weather there and a shared hopelessly slow postal system. All the plants were in topnotch condition, and a very nice size for the money. A great selection to keep me coming back for more, I've already placed a spring order and am only agonizing overhow many more I can add.
Terrific corrrespondents too -- I really can't recommend this company enough.
On Sep 5, 2006, meacatmom mississauga Canada wrote:
I have purchased daylilies, asiatic lilies, hostas and various perennials from Betty at Floral and Hardy. The plants are all so eager to grow that some daylilies, stored in earth in cardboard boxes until I could get them planted, grew right threw the box! All the plants have set well and started showing new growth quickly.
Betty is a great source of information for a "budding" gardener like myself.
Have been a customer for several years, and pleased each time. Their prices are very reasonable and offer a discount if you order a certain amount. On one occassion a plant was mislabeled and they were very quick and pleasant to correct the situation. They reply quickly to emails and very customer oriented.
So far its positive... I sent a few emails asking questions about product size and condition, all my questions were answered with in a few hours. The prices look good, I faxed my order in today for 7 differant Hostas I was told they should be here by the end of next week so I will let you know then what happened!
On May 23rd, 2002, JulieJ added the following:
Got my plants today the look great.... I will definately order from them again