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|On Apr 29, 2015, helm104 Taylorville, IL wrote:
We ordered 12 Thuga Green Giant evergreens. The were delivered a little differently than expected, in boxes, so we were worried, but they appear to be doing well. They have been in the ground about a month. They were correct on the size they sent compared to the on line description. We did not want bare root trees, and although a couple came loose in their containers and basically were, they have done well and we are happy. I will order another dozen next year.
|On Oct 24, 2014, lukasage Webster, NC wrote:
Posted on October 21, 2014, updated October 24, 2014
On October 21st, 2014, lukasage changed the rating from positive to negative and added the following:
I was much too quick to write my initial review. Now I know why everything was so dry when the trees arrived; they are not planted in earth at all, but in some kind of loose mulch - looks like cocoa bark with small green pellets- that does not hold water and has the roots sit very loosely so that the trees topple over all the time. The tree roots have no hold in anything. I have never bought \"potted\" trees like this before. The ones I bought from other places over the years, had roots nicely embedded in a strong and firm medium. When planting these, however, they just fall over unless I shake all the mulch from around the roots and put new earth around them instead. Having to put the roots in proper earth first is not only time-consuming, but expensive since buying earth is nto cheap! The trees, however, were advertised as being in 3 gallon pots. They are actually more like bare root trees. Had I known that, I would never have gotten these! If I want these trees to have a chance of making it, I have to buy a lot of earth and redo the roots and hope for the best. I read that bare root plants are much more susceptible to not making it, which makes sense. A local chain retailer with a garden center is selling bigger leyland cypresses actually planted in earth for $10 less / tree!I didn\'t get those because firstly, I wanted Murray Cypresses, and second, I preferred to have my money go to a smaller type of business rather than another mega chain store. However, if I had known I was going to get these Murray Cypresses in this loose type of medium around the roots, I never would have spent the type pf money I did with anythinggreen.com. Also, the tallest any of the trees are is 33\". It is misleading to call them 30\" - 5\' when not even one of the trees are even 3 feet. Just say that they are between 30 and 35\" and be honest.
I wrote the company an e-mail 2 days ago regarding all this, no response. Resent it yesterday, no response. Called yesterday and left a message, no response. Customer service seems to be non-existent with this company. Wish I had heeded the warnings other reviewers wrote.
I am writing the Better Business Bureau next, posting on facebook, etc. and hope I can save others the aggravation and disappointment I am now dealing with. Absolutely not worth it and big mistake on my part of give this company a chance.
On October 24th, 2014, lukasage changed the rating from negative to positive and added the following:
Company representative called and we spoke about the situation. He handled things fairly.
On Oct 24, 2014, AnythingGreen.com responded with:
"On Oct 21, 2014 2:01 PM, AnythingGreen.com responded with:
We\\\'re working to contact this customer and resolve this issue.
On Oct 21, 2014 2:16 PM, AnythingGreen.com added:
We have contacted this customer and working to resolve issue with them! We are closed on the weekend and had a 3 day weekend this week which is why there was a delay.
On Oct 21, 2014 4:35 PM, AnythingGreen.com added:
After speaking with the customer we were able to resolve this issue! "
|On Oct 18, 2014, mettech Luling, TX wrote:
Ordered 35 Murray Cypress from them. I picked a ship date of October 6th, and they arrived 2 days later in perfect condition. The only downside was only a couple of trees were 1 foot tall, with none taller (order section claims you'll get 1-2' trees), but I was happy enough with their service and tree health that I planted them anyway and consider it an overall positive experience.
|On May 22, 2014, bbbb wrote:
I loved doing business with this nursery, I ordered 8 Leyland Cypress and received one free! Thank you! The plants where in excellent condition, very healthy and they where packaged very well. I also like the way they put humor in everything. You canít go wrong ordering from them, I will be ordering more soon. Keep up the good work EverythingGreen!
|On May 15, 2014, blackcav Chatham, IL wrote:
Posted on May 13, 2014, updated May 15, 2014
On May 15th, 2014, blackcav changed the rating from negative to positive and added the following:
I spoke with John at AnythingGreen following my review and he was very helpful in explaining the ruff winter they had, we had one also. They had an issue with the winter and a small oversight but their good customer service has made up for it. We were able to work out a very fair deal for them and myself. I didn't want something for nothing and I also didn't want to take advantage of them. I just wanted to get what I paid for or pay for want I got. My faith in them has been restored. Thank you John!
On May 15, 2014, AnythingGreen.com responded with:
"On May 13, 2014 10:45 PM, AnythingGreen.com responded with:
|On May 13, 2014, nolan345 Nashville, TN wrote:
I purchased 101 (so I got the discount) of Thuja Green Giants in 3 inch pots and they came in nice and healthy. This was last spring. I only lost a handful and the one's this year look great as well! I just got some of their Fire Power Nandina's and they're looking great as well.
|On Jun 19, 2013, scud42 Blackfoot, ID wrote:
Ordered 15 3-ft thuja green giants and 5 green mountain boxwoods from Anything Green last fall. Shipping was prompt, however when the order came, 10 of the green giants were bent over really bad to get them to fit in the box. Unfortunately thujas are really springy, and without tying down each branch there was no way I could get them to straighten out. Eventually each of the 10 thujas that were bent over dried up and died. I think this was due to the stomata being exposed to the wind and sun every day. The 5 that weren't bent over are doing fine as well as the boxwoods.
|On May 14, 2013, CPeer Hilton, NY wrote:
Posted on May 14, 2013, updated May 14, 2013
On May 14th, 2013, CPeer changed the rating from negative to positive and added the following:
John called me today and unfortunately he didn't have any plants that would meet my expectations at that price but he give me a complete refund on my order. Maybe next season I can try him out again and order earlier this time.
On May 14, 2013, AnythingGreen.com responded with:
"On May 14, 2013 9:03 AM, AnythingGreen.com responded with:
I have been out of town for the past 4 days and resolving this issue."
|On Feb 18, 2013, awishon Prosper, TX wrote:
Posted on February 11, 2013, updated February 18, 2013
On February 18th, 2013, awishon changed the rating from negative to positive and added the following:
John (owner) contacted me very soon after having posted my review. He was very apologetic for my troubles. He provided a full refund even though I already had one of the boxes and left it up to me as to whether I'd be willing to try them out again (which I did). The packages arrived in good shape and all plants appear to be healthy. As best I can tell, they definitely have the best deal around for Thuja trees with their free shipping going on right now.
On Feb 18, 2013, AnythingGreen.com responded with:
"On Feb 11, 2013 11:05 AM, AnythingGreen.com responded with:
We're working on resolving this issue with the customer and finding the rest of the boxes as we did deliver 1 of 3 boxes.
|On Apr 22, 2012, DarryllADevine Ruth, NC wrote:
My Wife and I live in a rural part of North Carolina where purchases at nursery/green houses often made us wonder of the plants were fed a gold/platinum food as price versus quality were out of balance in most cases.
|On Feb 1, 2012, sikmool Santa Maria, CA wrote:
I ordered 25 Fire Power Nandinas (2.5" pot) on 12/31/2011. The order was filled in on 1/2/2012 and the plants left Decatur, AL on 1/5/2012. I received the plants in the early morning of 1/11/2012 and planted them right away. I found the plants were in good shape even though they were on transit for considerable length of time. The soil in a couple of pots was rather dry but the plants were doing well after I planted them. I actually ordered seven more Fire Power Nandinas about 10 days ago and planted them yesterday. I am very satisfied with these orders. Thanks for the good job.
|On Dec 20, 2011, Bilgamesh Pilot Point, TX wrote:
Posted on December 19, 2011, updated December 20, 2011
On December 19th, 2011, Bilgamesh added the following:
John did contact me as he stated in this message. However, he has told me after each bad shipment that he would personally see to it that the next shipment was given the proper care. I have ordered three times, and three times my trees showed up entirely bare-rooted with the soil dumped out into the shipping containers. These are the facts. I believe in second chances, and evidently in third chances. My goal here is to give a realistic expectation for what you will get. If you order trees from anythinggreen, they will arrive with dry roots and the soil dumped out. John will answer your emails, and he will promise to do better. If you believe in second and third chances, he will get more of your money, and you will still get bare-rooted plants. That is the honest truth, but I wish you better luck if you decide to order from him, and I continue to hope he will do something substantive about his shipping practices, rather than dissembling.
On December 20th, 2011, Bilgamesh changed the rating from negative to positive and added the following:
While my experience with anythinggreen.com has been frustrating, I am changing my rating to positive, because John has offered me a refund for my last order. Although I am not entirely comfortable getting something for nothing, I accept John's gesture to make this right, in the spirit of satisfaction in which it is offered. It should be noted that prior to my posting here, John also made good on his promise of replacements for 6 trees from my first shipment, that died early from the drying out. I believe it is John's intention to be a reputable and reliable dealer, committed to satisfaction.
On Dec 20, 2011, AnythingGreen.com responded with:
"On Dec 19, 2011 11:16 AM, AnythingGreen.com responded with:
I'm really sorry you were not pleased this time around -- we have a reputation of doing right by our customers and will do so this time as well.
On Dec 19, 2011 10:10 PM, AnythingGreen.com added:
Just to update:
|On Jul 24, 2011, Hobbs13 Cherry Hill, NJ wrote:
Posted on April 13, 2010, updated July 24, 2011
On April 8th, 2010, Hobbs13 added the following:
Thanks so much for easing my nerves. Although I work in IT and have high confidence in Internet Retailers, I was very discouraged by the lack of contact/updates regarding my order. I was surprised by this based on the overwhelming positive reviews on Garden Watch Dog. I look forward to recieving my order and future business with you.
On April 13th, 2010, Hobbs13 changed the rating from neutral to positive and added the following:
I received the 24 trees today as ordered. They look healthy!
Despite the 10 day gap in communication (From time order to my post here) I would recommend your business/site to others. My only suggestion is a bit more communication/updates after ordering. (Besides the automated order confirmation).
Good Luck and Thanks again.
I will try and post pics after they are in the ground...
On July 24th, 2011, Hobbs13 added the following:
Its been a little over a year since I ordered and planted the trees from Anything Green. I am very happy with the growth rate during the first year. Some of my trees are 4-5 feet tall. Considering I bought 1-2ft saplings I am very pleased. Here's a pic that shows the trees against a 4 foot chain fence. Not the best angle, but you can see how full and big they are.
On Jul 24, 2011, AnythingGreen.com responded with:
"On Apr 7, 2010 11:56 PM, AnythingGreen.com responded with:
|On Mar 29, 2011, CFruge Wyanet, IL wrote:
WoW!! These trees were in Great shape!!!!..You guys do a fantastic job...Just got 101 Green Giants all were in great shape and still soaking wet!!. Wife and I was worried about ordering online and not being there to see the trees but all was good when we got them... Over all we give it a 10/10 we will do more business with them again....
|On Mar 24, 2011, lfahey48 Middleboro, MA wrote:
First time ordering by mail, Anything Green had the best price. Ordered 30 Leyland Cypress, they arrived on time, green and healthy. Soil was still moist, so the newspaper and waxed boxes must hold the moisture in. Trees were at least the size stated if not bigger. I found the fertilizer he recommended with no problem at Lowes. This is my first project of this size so I will follow Johns instructions. Only problem has been communication with John. He has gotten back to me but it takes a little while. I would order from Anything Green again
|On Jun 7, 2010, harstvedt Oconomowoc, WI wrote:
Posted on May 26, 2010, updated June 7, 2010
On June 7th, 2010, harstvedt changed the rating from neutral to positive and added the following:
I am happy to say that after my conversation with John Pounder, we received the trees that week on Friday. I have to say that they were in perfect shape, very green and healthy looking. I would order again from anything green.
On Jun 7, 2010, AnythingGreen.com responded with:
"On May 26, 2010 1:05 PM, AnythingGreen.com responded with:
I have gotten in touch with harstvedt and we have straightened the problem out. I have been out of town this week and calls get forwarded to me. Unfortunately my cell phone hasn't had a reliable signal. I'm going to change the greeting on our phone system reflecting that AnythingGreen support will be closed until after Memorial Day.
|On May 20, 2010, WMorgan Medford, NJ wrote:
I ordered 6 Cryptomeria and 6 Leland Cypress trees. I bought the cheapest just in case. They were less than $3 each. I ordered on a Monday night and hoped that they would not ship until the following Monday, so that there was little chance that the plants would roast over a hot weekend in a UPS warehouse. That's exactly how they shipped, and I got them on Thursday afternoon [today]. The soil was still moist, the trees were bigger than expected and all were very well rooted. They were all very green. No yellow discoloration at all. This is better than I expected. These are very healthy plants.Obviously, if they die, it's nature's or my fault. I would definitely order from Anything Green again.
|On Apr 1, 2010, jrlancaster Marietta, GA wrote:
Ordered 100 Pacifica Blue Junipers in 2.5" pots. I was pleasantly surprised on the size and condition of the plants. They were larger than I had thought they would be and they were all in excellent condition.
On Apr 1, 2010, AnythingGreen.com responded with:
"On Apr 7, 2010 11:58 PM, AnythingGreen.com responded with:
Thanks for the kind words!"
|On Jun 27, 2009, Precisionjohn Hillsville, VA wrote:
I ordered 16 Thuja Green Giant trees, 2 to 3 foot high in 1 gallon pots. The order arrived in timely fashion on schedule,in 2 separate waxed boxes. They were very well packed & potted in 1 gallon containers. All were a very vibrant green and very much alive, and the cost was only $5.88 ea. plus shipping.
|On May 12, 2009, Glsense Shippensburg, PA wrote:
I ordered 60 Thuja Green Giants about a year ago. I had some concerns about whether they would arrive while I was on vacation so I called and sent emails and like some others report here, I recieved no response. However, I kept trying and one day I was able to get John on the phone. He told me that my trees were sent out the previous day. Sure enough, the next day I received my trees. They were great. They were larger than I expected. It was several days till I was able to get them planted but at this point, a year later, only 3 of them died. Although it was tough getting some response from John, I will order from him again. As long as you can deal with not being able to contact John, HE OFFERS EXCELLENT TREES AT AN EXCELLENT PRICE!!!!!!!!
|On Jan 17, 2009, sutallee101 wrote:
I ordered 20 Thuja Green Giants. I was surprised how healthy and nice they looked. Nice and green ,nice healthy roots. I planted them today 1/17/09. I have a green thumb and if any of them die it wont be because anything I done wrong. I will write back here in a year to let you know how they done.
|On Nov 22, 2008, gingergarden Mchenry, IL wrote:
I was very pleased with the Green Giant Thuja that I ordered. The trees were very well packed and shipped quickly. The trees were even bigger than I expected and a great value for the price. I would buy from this company again.
|On Oct 7, 2008, ionosphere Seattle, WA wrote:
I purchased 20 of the smallest thuja green giants. They all arrived in great condition and they seemed to be packed well and moist. I recently purchased another 20 since I was so pleased with the first batch and decided I needed more. These too came in great condition. Naturally I won't know how could they will do for a number of years and am hoping for the fast growth they claim to have.
|On Sep 12, 2008, volfan17 Piedmont, SC wrote:
This is my secound order from anything Green ,I bought some greengiants a few years ago and they arrived in great shape.And most recently I ordered creptmoria Excuse spelling and these plant arrived beatiful better then I expected I would order agin for them .Thanks
|On Aug 28, 2008, hapewhenigrdn Albany, OR wrote:
Great experience! Ordered Thuja Green Giants and they arrived moist and taller than I expected (I assumed they would be on the smaller end of the range). They were still moist after sitting outside in the heat for a couple days as I was away for sudden family death. Trees are healthy and packed well. Can't wait to get them planted & watch them grow. Hope to order more!
|On Jun 5, 2008, Sundie Arden, NC wrote:
So far so good. I ordered June 5th, 2008 within mintues of ordering I received email from the company. One was my receipt and one was a direct link to information on how to care for my leyland cypress and Hino Crimson Azaela's. I will further post when I receive my order. I am hopeful that it will be extremely positive.
On June 12th, 2008, Sundie changed the rating from neutral to positive and added the following:
I ordered 100 Leyland, and 50 Azaela's on Thurs. John - the owner called me on Monday to let me know that he did not have enough of the Azalea's and offered to refund my money or replace them with something else. I choose Barberry Rosy Glow bushes as the replacement. My order arrived on Wednesday. They were packaged beautifully and still moist. They are awesome, actually bigger than I had expected. The leylands smell so fresh and wonderful. I told John that I am not ready to plant them all this weekend. He said as long as I water them I can plant them over the next few weeks. John expressed that they where very busy and that he had been on vacation. Between his website and the information he sends with the order, it is self explanatory as to how to plant and care for your order. John makes it clear if you order even as late as Sunday night your order is shipped on Monday, so order when you are ready, because he did exactly what he said he would do. I think if we wanted someone sitting by the phone we would not get such great trees and shrubs for the price we bought them for. I am VERY satisfied and will order again and highly recommend Anything Green.com I will email pictures & progress to John, he mentioned that he would like to start something on his website so that we could help each other. Happy planting! The hardest part of all of this was trying to find out how to post this message.
|On May 28, 2008, scott_r Leesburg, GA wrote:
A++++++++ PEOPLE TO DEAL WITH ORDER WAS PLACED 05/23/08 LATE AFTERNOON WITH A HOLIDAY WEEKEND COMING UP.tHEY HAD LISTED THERE MIGHT BE A DELAY DUE TO HOLIDAY BUT I RECEIVED MY PLANTS 05/28/08.I OPENED BOX AND THEY ARE BEAUTIFUL.I SAW SOME NEGATIVE FEEDBACK ON HOW THEY SHIPPED BUT LOOKS GREAT TO ME.I AM GOING TO PLANT TREES TODAY,WILL REPOST SURVIVAL RATE.CHECK OUT MY NEGATIVE POST ON THUJAGARDENS THOSE PEOPLE ARE A PIECE OF WORK.STILL HAVEN'T RECEIVED REFUND AND I AM FIXING TO PLANT TREES FROM ANYTHING GREEN,AND FROM THE LOOKS OF IT THEY'LL BE FULL GROWN BEFORE I SEE MY REFUND.ANYTHING GREEN DID WHAT THEY SAID.AND IN TODAYS WORLD THATS GOOD WITH ME.
|On May 14, 2008, treedr69 Woodstown, NJ wrote:
Very satisfied. The order arrived in tact and ON TIME!! Will deal with
|On May 9, 2008, mjay14 Fisher, IL wrote:
We ordered 20 thuja trees, feeling a little nervous because the price was so great. The trees were shipped on time and we received them in 2 days. They were well packaged and looked great - no sign of wilt or dryness. We planted them the next day and except for 1 with a little brown on it, they are doing fine. We will order from this company again.
|On Apr 25, 2008, ssparks6 Gibson, GA wrote:
I just received an order of 20 Thuja Green Giants. I was completely shocked at how nice these trees were. I ordered a couple from another mail order company and they were no where near as tall or healthy as these. Can't beat this deal!
|On Apr 4, 2008, csfields Kinston, NC wrote:
I luckily found this website searching for fast growing trees to be used as a privacy hedge. We live on four acres with beautiful landscaping. Recently, someone purchased the three acres beside us and unbelievably parked unusable junk cars and a camper on it. On March 20, my husband and I purchased 80 Giant Thujas. Within a week they were delivered and planted immediately. We were stunned at how well the trees were packaged and especially how healthy they looked. We actually received 81 trees and they were larger than we expected. We can't wait for them to hide our neighbor's junk! Thank you so much Anything Green! There is no where in this area to find these trees and no where else online to find them this reasonable. We will definitely buy 200 more if these survive.
|On Oct 28, 2007, mlhnmi Washington, PA wrote:
First time and very happy customer ! I ordered 25 2.5 inch Thuja Green Giant trees in the spring and was so happy with the results, we ordered another 25. Both shipments arrived quickly and all the trees were good quality and healthy looking. We followed the planting instructions and all 50 tree have done great this summer. We look forward to ordering from this company again next year. I would recommend this company and their product. Joan B Washington PA
|On Sep 30, 2007, trees10 Ingleside, IL wrote:
A very happy customer!!!
|On Aug 30, 2007, schweizer Olathe, KS wrote:
I was initially skeptical because I have never had plants delivered before. However, the plants were promptly shipped and they arrived very healthy, in spite of 95 degree weather. The plants were exactly the size that was promised and the root systems were very healthy. I highly recommend Anything Green!!
|On Aug 30, 2007, planting_fool Brooklet, GA wrote:
John, John, John. You are my hero! Let this be the comments to end any fears any buyer may have. I ordered the plants and they shipped on the following monday as promised. I paid for three day shipping. Was twenty bucks extra but I know getting them in the ground asap is so very important. I received them in two days instead of three. I was delighted at the size and condition of my 2.5" pot Thuja's. All we very healthy, all had great root structure. Of course the UPS monky's handled them like a bowling ball but that is not John's fault. Since they were packed so well I mean very well I honestly don't know how they managed to shake any soil from the pots. Leave it to them though and they will find a way. Lose of soil was minimal even so. Plants were almost dripping they were so moist and the waxed boxes John used were heavy duty. Have to be when UPS handles them! Ok customerers you have to know I live in southeast Ga and it is Aug 29th. The days these were ordered, in shipping and planted the temp was 95+ degrees and relative humidity was 100%. Not exactly the time of year for this but I wanted to get them in the ground and growing before the fall. I called John to ask if he was shipping now, not many suppliers will ship now that I have found for this plant. John called me back within hours of my message I left him. Be patient people, he is trying to get every one their wonderful trees! I bought Thuja bare root plants from another supplier. Not I feel like they ripped me off since John has such great prices and quality. The 2.5" pots were so easy to handle and plant. I almost felt like I was cheating they were so easily planted. Folks as far as them living, we will see. The odds are against me but it was worth a shot but if hey die? Well I knew I was up against the odds in this heat and semi-drought we are under here. Folks we as the buyer have responsibility. I can't say enough about soil prep. Remember these trees need air! I tilled the crap out of my soil the day before my plants arrived. Remember, I paid for faster shipping. GET YOUR PLANTS AS FAST AS YOU CAN! If you are too tight to pay a little extra shipping then you probably shouldn't be ordering plants you expect to live. If you can't afford some extra shipping then you probably cant "really" afford the plants! I placed Swan soaker hoses by every single tree! I did this as they got in the ground! Do not procrastinate with the water. Give your babies some wet stuff asap! My wife and I live on a tight budget sine she is a stay at home mom and we have to make it on 33k per year. John thank you for making these so affordable. In my situation, it would take me a long time to purchase the plants I need from other suppliers at their cost. Thats why I will buying the other 300 or so more from you. And to help you help me on the price I will be sending you the empty containers and trays back. I hope many others in my shoes find you and your products that are in my financial shoes so they can enjoy these trees too. So John keep up the excellent work and thanks again! Ronnie R.
|On Jul 21, 2007, rebecula Colorado Springs, CO wrote:
My trees arrived beautifully prepared and are now planted and doing well. Thank you for the lovely trees. I appreciate your excellent service!
|On Jul 5, 2007, baylorcir Greenville, SC wrote:
I'm sorry to hear that some people had negative remarks. We bought 110 Leland cyress and they all arrived in perfect condition! Packed very well and came exactly the day they were promised. So far, we have planted about half of them and they look GREAT!
|On Jun 17, 2007, mtrischler Cohocton, NY wrote:
I was a little hesitant to order trees online, but I figured for the price, I would take a shot. Much to my surprise, the trees were in phenomenal shape.
|On Jun 3, 2007, bethvmd Woodland, PA wrote:
I ordered Thuja giant trees and they were delivered very quickly. The packing was a bit rough but the trees were very nice. I was pleasantly suprised at how big they were for the price. I had ordered similar trees from another web site and although they arrived with fertilizer and very well packed the cost was 3 times more per tree. For my order things worked out well. Thank you Beth