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135 LCT Leyland Cypress Trees ordered - 4/28/08. Purchasers need to know that: 1) Trees arrived in good condition. 2) Trees arrived by date promised. 3) Although price was great - and trees arrived in good condition:- Purchasers WILL NOT HAVE THEIR QUESTIONS ANSWERED BY E-MAIL OR TELELPHONE! I followed instructions given by Anything Green.com. I tried to reach them by telephone and E-Mail. NO SUCCESS! I told them their recommended fertilizer was not available. I aked for another fertilizer recommendation. I asked them for watering instructions for the first 12 months. NO RESPONSE! So, BUYERS BEWARE! YOU ARE ON YOUR OWN! Don't count on any communication!
On Jun 2, 2008, AnythingGreen.com responded with:
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On Jun 2, 2008 12:27 PM, AnythingGreen.com added:
Hey Don,
I just did a search through my email box and didn't find anything, but our spam filters have been known to weed out things. As for the telephone calls I have no excuse other than being out of town a lot this past month.
As far as the fertilizer goes look for something marked "azalea food" you can also get an evergreen fertilizer just make sure it is a slow release fertilizer.
I am glad to see that you were happy with your trees and would really appreciate it if you changed your review of us to Neutral or Positive since we have resolved your question :)
Thank you for your patience and business,
John Brooks Pounders
-AnythingGreen.com"
I ordered 59 Green Giants from Anything Green on 4/15. I selected ASAP as I believe this should mean I need these ASAP. I have not seen these or recieved a response from an email requesting an idea where they are (email sent on 4/25). I left a message today asking for an update. We will see.......
On May 8th, 2008, pgrady added the following:
I did receive a response on 4/29 from John Apologizing for the mis-communication. I'll summarize - ASAP to them means get all orders out that they can, then work on the ASAP orders. So I guess I would have been better off on 4/15 selecting 4/21 ship date instead of saying ASAP. Regardless I was told they would ship on Monday May 5th and I would have them on Thursday 5/8.
Well, I dont.
I received tracking info on Tuesday May 6th but that billing info was cancelled. It appears the trees were shipped on Wednesday 5/7 at 5:51 (or atleast that is when they made it to the 1st UPS warehouse). They are not scheduled for delivery until Monday May 12th. I will update the site with the good, bad, and ugly. I sincerely hope these trees hold up over the weekend. Meanwhile I just tell my neighbors I have a large groundhog problem as I have had my yard dug up for the better part of a month.
I ordered 200 Thujas, having 120 spaces (holes for planting). Out of those 200 trees, 60 died. We followed all planting instructions supplied by AnythingGreen's John Pounder; even so, the high death rate. Originally plants were delivered packed on their sides, so that when you opened the box, most of the soil fell out of each plant leaving "naked" root balls. We quickly rushed into town for Sta-Green tree potting soil and resoiled and watered each container. Yes, they offer a good price, but by the time I got finished, it was far more expensive than anyone else. We are trying to "resolve" the matter with John Pounder, owner of the company, but beware, as they offer no refunds nor guarantees. We will report on the final outcome soon.
On September 20th, 2006, topstenoman added the following:
On September 9th I wrote Dave's Garden with my experience of Anything Green. I e-mailed John Pounder of Anything Green to see if I could either get some money back or replacements for the 60 dead Thuja trees out of the 200 we ordered. He, nor anyone on his behalf, would even give me the courtesy of a reply e-mail or phone call. BUYER BEWARE !!
Ordered 30 shrubs. Plants arrived damaged with many broken branches and stems. Packing cosisted of placing containers on their sides in a box.Half the plants were devoid of soil-the other half buried.Anything green offers no warranty and judging from the plants I received I can see why.
On Aug 1, 2005, zendra wauseon United States wrote:
I have signed up at AnythingGreen and sent e-mail about ordering thuja green giants.
The only response I get is when I have signed the waiting list (around 5 times) then my e-mailed response is that I'm such and such number on the list. I have been anywhere from 3 on the list to 65 (?) at different times.
I don't think a person is reading the e-mails and an automatic response is sent.
I would really like to know if the ThujaGreens are available for fall plantings of if spring planting is only recommended and if I will be able to order these.
Phyllis Stamm
On Aug 1, 2005, AnythingGreen.com responded with:
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On Aug 2, 2005 1:09 AM, AnythingGreen.com added:
The system you are using is fully automated. Once we have more plants ready the inventory is updated and the emails are sent to those on the waiting list. The number you are on the waiting list doesn't really matter. Buying plants is still first come first served. Responding to the confirmation emails won't help and signing up multiple times only creates more places for you. Anyway, sorry for the misunderstanding and a different rating would be much appreciated. These plants should be available in late August!
Thanks,
John Brooks Pounders-AnythingGreen.com
---Response time 35 minutes after original comment."
