Comments regarding Lee Valley Tools, Ltd.Click here to return to Lee Valley Tools, Ltd.'s listing.
|On Jan 15, 2007, KiminVAZ6b Berryville, VA wrote:
Lee Valley has great service. They are very prompt in answering emails and phone calls. They have (mostly) great products and prompt shipping.
|On Jan 14, 2007, imapigeon Gilroy (Sunset Z14), CA (Zone 9a) wrote:
I've done business with Lee Valley for 15+ years. I've bought garden tools, woodworking tools, hardware, toys, etc. Their products are great, and their service is, too. The only downside is that their shipping is pricey.
On January 18th, 2007, imapigeon added the following:
P.S. Last weekend I did a search for Felco pruners for a friend, and as it turned out, Lee Valley had the best price I could find anywhere on the web or in brick&mortar. Plus they have spare parts.
|On Dec 31, 2006, jaymaccan Thornhill,
I have been shopping there for years and most of my garden tools are Lee Valley's. In 2002 we bought a weeding tool in May which stopped working in August. We returned it for a full refund, not a credit note. The next year they no longer offered this defective item. Wow. Our watering system is 7 years old and works beautifully. They continue to carry the small connectors that occasionally need replacing. If we want an unusual gift for a niece or nephew, we know where to go. We are not yet grandparents but we tell all our friends who are expecting or have grandchildren about the unique projects Lee Valley carries for making items that will last forever. My only peeve is that they no longer sell the best gardening jeans ever made. I have gained a bit of weight and can no longer garden in comfortable, cool jeans that have pockets and loops everywhere.
|On Dec 31, 2006, toomanypotatoes Perry, MI wrote:
I've placed many orders with Lee Valley over the years, always positive. I usually am buying gifts for my husband - but last year splurged on the maslin jam making pot for myself. It was a joy to use during the 2006 canning season!
|On Dec 30, 2006, hotmama Willow Springs, IL wrote:
I had requested a catalog from Lee Valley Tools ltd. and couldn't wait to place an order. However, when I checked the prices on the website I had a rude awakening. Every item had an increased price from $ 3-5 for most and one had jumped $ 30. I had a stroke. So I emailed them and told them how disappointed I was that I wouldn't be sending an order because of the across the board raised prices.
On January 3rd, 2009, hotmama added the following:
I just received my second order from Lee Valley. I had gotten an item from them (self-watering windowsill propagator) before and liked it so much wanted another one.
The price had gone up in the 2 yrs. since so I had been hanging back. Luckily for me I got an email around Xmas that for a limted number of time regular items were shipped free.
That was just the "nudge" I needed to order it. It arrived this morning, in fine condition- as expected, Happy to see they still have the fine service.
I am a hybridizer of streptocarpus and if they had more items geared toward my particuliar needs I would certainly be ordering more items. I recommend them highly.
|On Nov 22, 2006, tehegemon Providence, RI (Zone 6a) wrote:
I absolutely LOVE Lee Valley and learned about them in 2001 through an online review about a Brill Lexus reel mower (which they no longer carry). WOW ~ am I glad I found this EXCELLENT merchant!! Their pricing for this item was literally 1/3 less than what "competitive" e-tailers offered at this time; so, naturally, I ordered this wonderful "silent mower" with its grass catcher from Lee Valley, in addition to a handy pruning set, Gloves in a Bottle, and a couple of their outstanding rakes (i.e., Power & Rock). For the price I might have paid elsewhere online for the mower alone (without its grass catcher), I also purchased the other products previously mentioned and still use them today (weather permitting, of course).
|On Oct 17, 2006, mlm01 St. Louis, MO (Zone 5b) wrote:
I've ordered several times from this company and will continue to. They have great items that you won't see anyplace else. I've always gotten timely delivery and exactly what I ordered.
|On Oct 12, 2006, winging Cincinnati, OH (Zone 6a) wrote:
I ordered propogation supplies online. The merchandise arrived promptly, exactly as ordered, and was packed well. I'll use this company again.
|On Oct 11, 2006, MrsCarlson Mason, MI wrote:
I have ordered a number of times from Lee Valley, from their gardening and also their hardware catalogs and have been extremely pleased. Our latest purchase was a pair of small, inexpensive binoculars for our newly acquired habit of birdwatching. Great price, great shipping, great products. Very, very pleased and recommend them often.
|On Jul 16, 2006, JWB Silver Spring, MD (Zone 7a) wrote:
I placed an order by e-mail and wanted to add an item to it. I called Lee Valley Tools and the woman I spoke to was friendly and helpful - she added the item and also gave me advice about which tool to choose. My order arrived quickly and I was happy with the quality of tools. They have a nice selection of tools and I will be ordering again.
|On Jul 9, 2006, White_Hydrangea Aurora, CO (Zone 5a) wrote:
I ordered some garden supplies from Lee Valley. They arrived quickly and well packaged. Will gladly order from them again.
|On Jun 28, 2006, dmj1218 west Houston, TX (Zone 9a) wrote:
Great products, Great service. Customer service went out of their way to combine items for me for the lowest possible shipping charges. When I need the type of products they sell--they are always my first choice. I love Lee Valley--real quality products that last forever.
|On Apr 29, 2006, Huffy1 Marshall, MO (Zone 5b) wrote:
Once again I am pleased with the merchandise I received from Lee Valley Tools Ltd. They have always delivered fast.
|On Apr 27, 2006, zillah Freedom, ME (Zone 5a) wrote:
Nice company with interesting products and decent prices. Quick shipments. I've ordered many times over the years and have never had a problem.
|On Apr 10, 2006, Attrill Chicago, IL wrote:
The majority of what I've ordered from them has been woodworking tools, but I've ordered a few gardening items and the quality of what they sell is consistent across both areas - great! One of my favorite companies to deal with.
|On Apr 5, 2006, Madisonwigarden Middleton, WI wrote:
You just can't go wrong with this company. Take a look at not only the gardening tools, but also their other stuff. If you like to do art in the winter when you're not gardening, here is the place to go. They have things you'll need that I have seen in no other place. Shipments arrive promptly. A fun website to browse through, a great company to deal with.
|On Apr 3, 2006, Revnrose Clinton, NY (Zone 5a) wrote:
Lee Valley Tools has an interesting assortment of items, reasonably priced, quickly shipped, and durable. I'm delighted with a new hoe, pair of loppers, and a pretty good pair of inexpensive binoculars. I've ordered from them in the past, will do so again, and continue to recommend them to people I know.
|On Apr 3, 2006, margored Syracuse, NY (Zone 4b) wrote:
I love this company. They have some of the best quality garden tools. Mailorder is great. A visit to one of their Canadian stores is a pleasure (they're so efficient!) Their catalogs are well-designed. What a wonderful place.
|On Mar 20, 2006, srgrapes Morgantown, PA wrote:
I ordered a row cover kit/hoops, shade cloth, and netting stakes from Lee Valley's website the last week of January. My order arrived within a week (I live in PA). Everything was quality and packaged well. I was really impressed. I found their prices to be reasonable and I will definitely be ordering from them again. Additionally, I thought their website was easy to navigate, a feature many garden supply companies overlook when hoping to increase their sales with web order capability.
|On Nov 9, 2005, virjen Canada,
it is a wonderful place to visit too, they have an awsome new building filled with so many special items, we often stop in to sight see and to shop of course, thankfully we live a few miles away from it so spending isnt an issue yet.
|On Sep 26, 2005, fatcatz Gibbstown, NJ wrote:
I found this company through dave's garden website. I have already placed two orders online and everything was of good quality and the delivery was very prompt. I liked how they kept me informed of the order status, even providing the tracking number. A very wide selection of items too. I'll definitely be ordering again.
|On Aug 11, 2005, Jadwin59 Rochester, NY (Zone 6a) wrote:
I've bought lots of different gardening and woodworking tools and supplies from Lee Valley in the last ten years and have always been satisfied with my purchases.
|On Aug 1, 2005, erbele Hutchinson, MN wrote:
I ordered the UV window film and was very pleased with the prompt arrival of my order. Have ordered from them in the past and will continue to do so.
|On Jun 9, 2005, stetchworth Ocean Springs, MS (Zone 8b) wrote:
I have ordered from this company twice now and each time my order was shipped promptly and well packed. I will order from them again.
|On Jun 6, 2005, rdinjian Watertown, MA (Zone 6a) wrote:
2 orders this year, quick shipping without problems, each order exactly as advertised.
|On May 24, 2005, cynthiaferrell Trenton, NJ (Zone 7a) wrote:
I have ordered several gardening tools and plant care products from Lee Valley. The shipping is quick and the products are high quality.
|On May 17, 2005, Penelopeann West Des Moines, IA wrote:
I have never ordered anything that I wasn't pleased with. The stainless steel edger and root knife are two of my favorite tools.
|On May 6, 2005, Liila Lantana, FL (Zone 10a) wrote:
I ordered some circular trellis' and 2 inground potholders for the garden. Great stuff! High quality, excellent customer service, box packed well, and everything arrived one week within ordering. I'll be ordering more from them today. They deserve the great customer rating.
|On May 3, 2005, hts Sayre, PA wrote:
I have ordered several times from Lee Valley Tools and have very happy with their products and service. The comment posted the other day about different prices on the web versus the catalogue is wrong. Prices are exactly the same.
|On May 2, 2005, maxxy Aurora, IL wrote:
I have placed orders with this company a couple of times, excellent products. Orders received within a few days of ordering. Will definetly do business with them again soon!
|On Apr 30, 2005, ccwales Wales, MA (Zone 6a) wrote:
Lee Valley is the best. I've done business with them for over 3 years, and every instance has been excellent service and responsiveness. In addition, I find their prices to be very good. They are the first place I go to to find something.
|On Apr 30, 2005, sundog7 Pinson, AL wrote:
Great company with very informative catalogs. I've always gotten good service from them and would give them a positive rating except for one small thing. Their online prices are from 35 - 40% higher than their catalog prices. I love to shop online, but with this company it's better to order by mail from their catalog. Check it out for yourself. Get their latest catalog and go online and compare prices. I don't know why they do this, but I found out the hard way.
On May 5th, 2005, sundog7 changed the rating from neutral to positive and added the following:
Apparently Lee Valley has prices in several currencies on their website. I must have been looking at the prices in Canadian dollars. The prices in the catalog do indeed match the website prices when viewed in the same currency.
I wholeheartedly recommend Lee Valley Tools. Their selection of quality products is unmatched.
Sorry about that, Rob.
|On Apr 28, 2005, KsForeverHome Blackwood, NJ wrote:
My order was for various plant and garden markers (no live plants). Shipping charges were very reasonable and the items arrived promptly. I would definately order from Lee Valley again.
|On Apr 2, 2005, fennydendron Jacksonville, FL wrote:
I have ordered twice from Lee Valley and I am very satisfied with the items ordered.The catalog descriptions are totally accurate and the shipping costs were lower than those of US companies closer to my home.Not only that but the shipping times were amazingly short.They have the absolut best selection of hard to find garden tools and equipment at excellent prices I have ever seen anywhere,on-or offline,USA and even Germany where I am from.I wish there would be companies of that caliber selling cars or insurance.
|On Mar 19, 2005, cathaleen Prince George,
Always excellent items and of superior quality. The shipping is always fast, and have never had a problems with any item ordered, and trust me there have been lots of orders placed. We don"t have LEE VALLEY, locally - so I always am using mail order - I have ordered on line and also using the phone.....both have been great. I look at LeeValley before anywhere else, since I know this is quality items that will last.
|On Jan 16, 2005, Queala Newport, MI (Zone 5b) wrote:
This is the first time ordering from them and the service was great. Fast shipping and very good products. Will be ordering from them again. Mike
|On Jan 9, 2005, Rockmover Grand Rapids, MN wrote:
I have been a customer of Lee Valley Tools,Ltd. for a few years and have always had excellent service from them. This is one company I highly recommend.
|On Jan 3, 2005, lilybelle (Zone 3b) wrote:
I LOVE Lee Valley. The product selection is wonderful and prices are more than reasonable. Their assessment of quality is usually right on the mark. Shipping is always quick. Customer service has to be the best of any company I've ever dealt with (seriously!)
|On Nov 1, 2004, heddiholmes Brookline, NH wrote:
I have ordered gardening tools and supplies from Lee Valley Tools many times over the past couple of years. They ship quickly, and, even better, have very high-quality products for excellent prices.