Posted on February 16, 2010, updated February 7, 2011
I ordered seeds and plant material, for at least the third time, and although the potatoes, shallots and gladioli have not yet come--it isn't spring yet--the seeds as usual arrived with no mistakes or problems. Some complain that the packets are pretty chintzy--but that's the whole point of Pinetree, providing small quantitites of seeds for a low price. Often I don't need very many plants, so I'd rather just get a small quantity for $1.35 (typical price). Last year I got nearly my whole garden from this company and only had one germination failure, cinnamon basil--could've made them replace it, I suppose, but it isn't worth the trouble. I especially like Pinetree's lettuce and hot pepper mixes, and this year I'm trying the radish mixture.
On February 7th, 2011, treesmoocher added the following:
Ordered again this year. (Last year i received a packet of cinnamon basil seeds in the mail after making that comment--ended up being glad of that as I really like that variety. ordered again this year, got my seeds in 2 or 3 weeks--at this point I expect it to take that long with this company, and not to receive any kind of order confirmation. As before, no errors, although the parsnips are backordered. The remarks about germination are alarming, but i don't recall having problems last year. Too soon to tell this year, I am jusrt about to start the earliest items, none of which came from Pinetree.
On Jan 27, 2011, taufgardner American Fork, UT wrote:
Posted on March 23, 2004, updated January 27, 2011
The order came more slowly than I had hoped (about 3-4 weeks, compared with less than 10 days for four other companies, including two with marginal ratings on Garden Watchdog). The one item I was particularly interested in, the Opalka Tomato (#414) was substituted, with an explanation that events of last fall ruined the crop, even though the item is still featured in the on-line catalog. I would have ordered it elsewhere, had I known. Now it's too late. It's my first experience with Pinetree. Given the overwhelming positive experiences noted by others, I will probably give Pinetree the benefit of the doubt and try them again next year, but not ready to fully switch to them.
On April 18th, 2004, taufgardner changed the rating from neutral to negative and added the following:
Not only did my order come late, but the germination was deplorable (less than 50% for the tomato and worse for the jicama). Additionally, the plants that did sprout have extremely poor vigor. They look sick. I'd chalk it up to poor technique on my part except that I have started seeds since the Nixon administration and had MUCH better results this year with similar varieties from other companies' seeds planted at the same time, in the same medium and under the same conditions. I'm disappointed to the level that I am looking at other suppliers to replace seeds I have not already planted, so I don't find out the hard way that they do not thrive, either.On May 18th, 2004, taufgardner added the following:
Two months later, I have only two plants to show for all the starting I attempted. That compares with nearly 100% success with Gurney and Burpee seeds. My kids call the tomato plant a "Charlie Brown Christmas Tree" sort of plant, and we're nursing it carefully, as it is a harder to find variety. I didn't even bother planting the cucumber (Diva) because I could get seeds from a local, reliable supplier and start over. I will NEVER order from Pinetree again and am amazed that they have such a positive rating on Garden Watchdog (though I notice their halo has slipped some this year). On January 27th, 2011, taufgardner added the following:
The two most recent postings echo my experiences from before. This company was a "Watchdog Top 30" company when I ordered in 2004, a reason I chose them. In the years before and since, I have only had such poor results twice, one from some 20 year old bean seeds that were found on a back shelf in the family construction business and the other time with Reimer. Other than that, I can get seeds to start and can expect reasonable germination rates, even from companies that are well known, but have iffy ratings. The shipping was also longer than I have ever experienced with anyone. And I have to agree that the company response left a lot to be desired. The lack of clarity and accuracy in the message is indicative of the service I experienced.
Posted on December 4, 2010, updated January 26, 2011
Posted on August 6, 2010, updated December 4, 2010
Posted on April 23, 2010, updated August 6, 2010
Posted on February 21, 2010, updated April 23, 2010
Posted on February 2, 2010, updated February 20, 2010
Posted on March 23, 2009, updated February 2, 2010
The website is buggy as all heck. During the ordering process, I would order items, browse for a while, comeback and find out my cart was now empty. This was very, very frustrating.
After finally completing my order I discovered that there really was not way to contact anyone at the firm as the phone was always busy. After waiting 20 days without receiving a shipping notification I faxed in a cancel order as the phone was busy, e-mails were not responded to. I assume they are simply going through growing pains in a busy season. However I have certain expectations. One is that I know if my order will be filled, and two that I know when my items will be shipped and an anticipated ship date.
We all know certain plants need to be started indoors in certain climates, in particular Tomatoes, Peppers, and Alpine strawberries from seed. When you cannot get a confirmation that the order will be filled nor a shipping date you have to make a cut date to go to the local store and buy your seeds.
I'll try PineTree again next year and order very, very early. Once again I suspect the problem is simply a growth related issue. But currently, I would certainly not use them for an order after February if timeliness is important.
On February 3rd, 2010, TheFluffyOne changed the rating from negative to positive and added the following:
Okay as stated last year, I gave PineTree another try. Placed my order on 01/23 and the seeds arrived on 02/01. Disappointed there were no "shipped" notifications or a way to tell if the order was fulfilled but I can't complain with the end result : great service. I have obviously not tried out the seeds or even inspected the packaging much, all I can say so far is the seed packets are unusual. Very strange looking. On February 21st, 2010, TheFluffyOne added the following:
Okay now I have had time to look at my order. I really like the fact they print how many plants to the squarefoot on the packages, I wish all companies did this. But I have to wonder, given the simplicity of their packages why the don't simply use smaller packages. Oh well...great service, good overall prices.On April 23rd, 2010, TheFluffyOne changed the rating from positive to negative and added the following:
Well. now that I have had time to use the seeds purchased I'll make this observation - from my viewpoint the germination rate is not acceptable. Additionally the quantity of some of the seeds is very low, not normally a concern, but given the poor germination rate, I was a little surprised at the variance in the packages.
I am a seed conservator and buy a pack of seeds and keep them refrigerated for years. So I tend to expect a bit of decline. But I expect a good germination rate in the first year and these seeds are disappointing me. The germination rate from these Pinetree seeds make me think I will have to purchase seeds far more often than I wish and they really are not suitable for my purpose. I generally receive far better germination rates from any of the off the rack seed sources, of course the reason for mail order is to get the varieties you want.
For example I bought 6 varieties of lettuce and the germination rate is around 60%, which is about the same as my 4 year old lettuce seeds from my refrigerator. The 5 varieties of tomatoes germination rate was about 70%, which is lower than my 3 year old seeds. And I tried out 2 types of peppers and could not get single seed to germinate, but my 3 year old California Wonder peppers had no problems.
So in the end, great service, good prices, meager quantities, and a relatively low to poor germination rate.
At this point I don't know if I'll be ordering again and rather doubt it.
(in case anyone wonders how I keep seeds for so long, they are only out of the refrigerator for moments when I plant. I literally grab the bag I need and put all the others back under refrigeration, and then I try and get the seeds back under refrigeration in under 2 minutes. I think too many people take their seeds out, let them warm up too much and then put them back.) On August 6th, 2010, TheFluffyOne added the following:
Well I have now started my fall crops so I have now attempted to use all the seeds I ordered. I remain beyond disappointed. the germination rate was between dismal to almost non-existent. I am truly disappointed and have never had a worse grouping of seeds. Not much more needs to be said here. I will be taking my business elsewhere.
On December 4th, 2010, TheFluffyOne added the following:
Add to Pinetree's list of transgressions mislabeled varieties. I made a sorry mistake. I was anxiously awaiting what as suppose to be my Big Red peppers to ripen, but they never sized up. Finally as they became a deep red I pulled them. Noting they were not stuffer sized but a little larger than golf balls. Unfortunately I made a mistake of sampling by cutting it with a knife and popping it into my mouth. Mother of gosh it was hot, so very hot. Mislabeled.
And the Kellogg's Breakfast tomato I ordered turned out ot be an old standby, the much meeker Golden Ponderosa despite the labeling on the package. I would know Golden Ponderosa anywhere.
So in the end, small quantities or mislabeled seeds with poor germination rates. On January 26th, 2011, TheFluffyOne added the following:
After reading "bevgar" excellent observations and analysis regarding germination and what PineTree should do verses what they indicate they actually do, what I experienced makes a lot of sense. Thanks for the insight Bevgar.
On Jan 24, 2011, gwelymernans Shelocta, PA (Zone 6a) wrote:
mailed order on jan 15th
check was cashed on jan 20th
seeds arrived jan 22nd (mildly impressive for maine to pa)
not sure what all the complaining about shipping times is about, but i do order seeds fairly early and perhaps they were understaffed in previous yrs during peak ordering periods. my shipment was quite prompt, though.
they were out of 'black egg' eggplant seeds, and sent an insert along w/ my seeds and the book i ordered stating they would send me them when they have stock.
chose to give a positive rating since the shipping time was so fast, however it will obviously be a little while before i can testify as to the germination rates. all packets had the minimum amount of seeds guaranteed.
On Jan 19, 2011, jessewoodson2 Stroudsburg, PA (Zone 5b) wrote:
To address the shipping concerns-I placed my order last Sat. evening and received my seeds today (Wed). Considering that Mon. was a mail holiday-I'm impressed! Two working days, WOW! It IS mid Jan and I guess it's still early, but so far so good. I can't speak about the germ rate because I've only had the seeds about 3 hours (I'm such a slacker!) but I've never had a problem in the past. I'll update later if there is anything more to report.
On Jan 11, 2011, flowers4birds Chilton, WI (Zone 5b) wrote:
Posted on December 24, 2009, updated January 11, 2011
I have ordered from Pinetree Garden Seeds for many years and have always been pleased by their prices, hardy varieties for my northern garden, ability to buy small amounts of seeds for my small garden, and their timely delivery. Last year however, they were very slow. I ordered some seeds that need to be planted inside in mid-winter to be ready for transplant in early spring. The order did not come when I needed it. After a couple of months had passed, I wrote to them and to their credit, my order arrived immediately, but it was already too late to plant some of the seeds, and they did not do well in the garden, as we have a short growing season.
I will order from them again, because after years of good service, they deserve another chance. I ordered very early last year, and that didn't expedite my order as I had hoped. I hope they will do better this year.
On January 11th, 2011, flowers4birds added the following:
I ordered from them again in early 2010. I got all my seeds in time to plant, but several types didn't germinate at all. By the time I found out, it was too late to ask for replacemnts. Our growing season is too short here in Zone 5a. Two other varieties were NOT what I had ordered. My Hero Marigolds were nothing like the Hero Marigolds I'd grown the year before. They were nice, but not the same kind. Which kind is the real Hero Marigold? I do not know. I also don't know what the Hero Mix I bought the year before was supposed to be like, because only one seed germinateed. The Cactus Zinnias I had enjoyed so much in 2009 were NOT Cactus Zinnias in 2010. They were a mixture of very ordinary single and double types that bloomed nicely but were not especially pretty and there were no Cactus types among them. I am not a fan of single zinnias. So this winter I am not ordering anything from Pinetree and probably never will again. There seems to be no quality control there. I do reccomend their book department though. I've gotten some wonderful books from them in the past.
I ordered my 2011 seeds from Pinetree on 1/03/11, and received them in the mail 1/07/11. I ordered 45 different seed packets, plus a book, for a grand total of $82. 44 of the 45 seed packets were correct. The one mistake: they sent me a winter squash mix instead of plum radish. Ironically, I had the squash mix in my shopping cart, waffled on it, and finally removed it right before check out. And then it shows up anyhow. I'm just taking it as some karmic sign :0)
I've been ordering from Pinetree for years, and have always been happy with the prices and germination rates. As a result, they are my primary mail order seed company.
I'll post updates when I get my seeds in the ground.
I have ordered from Pinetree many times, and have always been happy with their products. They have great descriptions of their seed varieties, and their prices can't be beat. They also have a lot of nice hard-to-find gardening products. And, I like that they are in a cool climate (Maine), because I am, too (MIchigan.)
In 2009, Pinetree was overwhelmed with orders from new gardeners. (Lots of people tried to grow their own food in 2009, due to the poor economy, and many of them probably ordered from Pinetree due to their great prices.) The negatives here for Pinetree seem mostly to be due to slow shipping in 2009. I always pay for the 24-hour express order fulfillment, and get my orders very promptly, including in 2009. Because Pinetree's prices are so low, I still get excellent value for my money, even with the extra charge for express order fulfillment.
(I will make one small complaint. They are now selling seeds for smoking and chewing tobacco. This is their right, but I wish their catalog wouldn't imply that 'naturally grown' tobacco is somehow healthier. Tobacco is toxic no matter how you grow it!)
Posted on April 29, 2009, updated April 6, 2010
Placed two orders, late in the season and despite the warning message on their homepage (and before seeing the issues here)
Order 1: 03/23/09
Order 2: 04/03/09
Have not received either. My rating is neutral because I've been a customer of Pinetree Garden Seeds since high school (18 years ago!). I haven't ordered in a few years, and this is the first time I've had such a negative experience. I'm hoping to receive my seeds soon.
They should make an effort to respond to their customer's concerns, either posting here or updating messaging on their site daily. I understand that creating an online order status system is time-consuming and possibly expensive. Even if they manually updated the homepage message to show status, maybe saying: 'We've filled xx of yy orders this season' or 'Shipping Delays: zzz backorders' it would give me a sense that they are making progress and understand the daily inconvenience their backlog is causing.
On April 6th, 2010, tlong changed the rating from neutral to positive and added the following:
Learn from my experience: order early. I placed my order right around New Year's and received everything within a week. They also honored the coupon they gave me for last year's delayed shipment.
I placed an order on the Web March 16th. I received no email confirmation - and no warning about how long my order could take. I called to find out about my order March 27th - and was told that the seeds should be shipped out by the END of this week. That means over two weeks before they even go out. I was also told curtly that this information was clearly presented on the website. The information is presented under policies (I just checked) -- which talks of backlogs during peak times of two to three weeks. But who reads policies when you are ordering!!! I should have paid extra for immediate handling. I could end up waiting 4 weeks for seeds at the start of growing season!!!! AGGGH. I am spoiled by Territorial Seed where I would have had the seeds in a week.
On Mar 23, 2010, bg2000sap Saint Charles, MO wrote:
I originally placed my order on March 3rd. Last week, on March 17, I placed an email asking about the status of my seeds. They responded the next day that my seed had been mailed the 17th. Today, it is March 23rd. I have not received my seeds. I decided to call because there is no way it should take 6 days even counting the weekend for me to receive my seeds. When I got through, I was told they had been mail the 19th. At this time, I won't believe they actually sent my seeds till I receive them.
Anywho, I extremely frustrated. I'll probably stick to the larger seed companies from here on out. The lady on the phone said she would send me something, but whatever. I just want my seeds. Whatever she sends me will arrive a month later ? Funny part was I received a seed catalog from them yesterday.
Looking at 3 + weeks to receive my seeds is just too long, but the kicker to me is just lying to me about the date they sent the seeds out.
On Mar 16, 2010, imafactotumtoo Saint Joseph, MI (Zone 6b) wrote:
Placed an e-mail order the 2nd of March. Today is the16th and still no seeds?
Decided to call (a non toll free number) to see what happened. Was told that they have not even started filling my order yet but I could expect them to get to it in a day or two. ARRGHH! I've been ordering seed for nearly 40 years now and never remember a delay quite like this from anyone else. I decided to shop from some smaller seed houses this year to help "spread the wealth". Having some doubts.
I just wanted to say, though I was weary reading last year's comments, I decided to go ahead and place an order. The online ordering functioned perfectly for me and I received my seeds in five days. Everything was there and everything was correct. I think whatever might have been going on for them last year has been resolved.
This is my third year ordering from Pinetree. They have a wide selection, including many hard to find items, and I always find something fun to experiment with that I've never heard of before (this year it's the toothache plant). Thus far I've received every order in less than 10 days, and germination rates have been outstanding. Keep up the great work!
Pinetree Garden Seeds has a very large variety of seeds. I like how they categorize varieties in their catalog by how you use them, in what cuisine, whether it is a container plant, etc. The prices are very reasonable. The shipping is fast and their customer service is helpful.
I have ordered seeds from Pine Tree for several years and have been satisfied with doing business with them >Only one "mistake", just this season, they sent me the wrong bean seed variety. I called them and they replaced it as soon as it was available and I didn't have to return the 2 "wrong" packets sent previously. Also, I always look forward to their catalog. Wonderful selection and I appreciate the personal comments on different varieties.
Posted on December 9, 2008, updated February 22, 2010
Great selection (lots of heirlooms, all the varieties I wanted so I won't have to order from two or three places). Great prices (a few varieties I bought were less than $1 per packet). Great customer service (the rep stayed on the phone with me for almost ten minutes answering all my questions).
I only had two issues:
1. no shipping conformation, so I had to call to see when my order had shipped.
2. they charged my credit card a few days before they shipped. this was to reserve my seeds, but still a bit annoying.
When I called, the lady I spoke with was very helpful. She even gave me gardening advice when I asked her about specific products. I had planned on two hills each of four types of zucchini, but I decided on one hill each as per her statement that "you could feed the world on four zucchini plants".
I plan on posting more when I actually start the garden (peppers in January, tomatoes and herbs in February, direct sowing in May), such as quality of seeds, germination rate, vigor of plants, yields, etc.
I liked the fact that they have plenty of short season varieties! My plant-out date is not until May 15th, and even when I listen to that we still sometimes get sleet that kills everything. (I have a sob story about last year's tomatoes--I had about ten beautiful heirlooms, some I started from seed, some gifts, planted them out on time, and only two made it because of our May 20th storm, the rest froze.) And we've gotten a light snow in September before, so I'm basically growing things that are 100 days to maturity, max. But I'm sure that all these short season varieties that I found through Pinetree will be great! They have such a good selection!
On February 22nd, 2010, kwhitney added the following:
All the seeds I orderd for my 2009 garden germinated well. The two Sungold cherry tomato plants that I put out thrived (we must've gotten hundreds of fruit off of each, which is a really good yield for my climate), and only one of the summer squash seeds failed to germinate. Granted, I didn't get much squash because some sort of bug ate most of my seedlings; only the hill of Benning's Green Tint made it past the bugs. But all but one of the seeds I planted came up. The herbs did well also.
The only thing that failed to thrive were the pole beans, and I think that it's just a soil issue because I've never had success with pole beans from any company. They came up beautifully, they just didn't thrive, just like the pole beans I've ordered from other companies. I found the packets to be very generous, usually my bean patch needs 3 packets of seed so that's what I ordered....boy was I wrong....one packet was more than enough so I gave one spare packet to the kids across the street and saved the other for a future garden.
I am very pleased with my 2009 order.
Placed my order with them this year as well. Very affordable, got everything I wanted for under $20 including shipping. This time, I'm trying the community garden thing because I'm living in a different locale than I was last year, so I'm going with more compact varieties and fewer of them b/c I'll have limited space. Love how they have a lot of compact varieties.
Seeds ordered January 30th, all except one received February 2nd.
There was a slip in the package telling me that one item was backordered - it was received February 18th.
Postage was high as after a bad experience last year, I did pay the $4.50 "Special Handling" fee. I think it's worth it as the price of the seeds is otherwise so low.
Will report back in late spring on germination.
This has been a good year for me, seeds ordered from 10 companies and everything now received.
This was my first time ordering and am very satisfied. Everything arrived in a timely fashion, including the backorder. I ordered online and was impressed with the selection and the ease of ordering. I would highly recommend Pinetree Garden Seeds.
Posted on May 19, 2006, updated February 9, 2010
I've ordered from this company for several years now and I recently received an order last month. Shipping was quicker than expected less than 2 weeks. I also ordered a hops rhizome and I was very pleased with the condition. It has now leafed out and has sent out several runners.
I really enjoy the variety of seeds they offer and the prices are excellent, far cheaper than any other seed company I have used. If you have a smaller garden, this is a great place to order from.
I've noticed a few comments about slow shipping. I've always ordered online and have not had a problem. They do offer an expedited order processing which I have used before and I got the order quickly. It is less than 5 dollars and with the low shipping and product costs I found it reasonable.
On February 9th, 2010, hlebear added the following:
I recently placed an order January 30, 2010. I ordered a mixture of seeds, books, and gardening items. I received my order Feb. 8. I am very happy with my purchase. They have great deals on new gardening books and have some of the best prices on labels, row cover, and red tomato plastic film that I have seen. Good seed prices also especially if you have a smaller garden.
Have been placing orders with Pinetree for several years now and overall very happy with them. Germination can be a bit low sometimes but still very reasonable based on the prices paid. I place my orders early in the season (usually in January) and typically receive them within 2 weeks. This year in fact I got my order in just 6 days.
On Jan 24, 2010, newtie Hattiesburg, MS (Zone 8a) wrote:
Last year they had a problem getting orders filled on time. This year 2010 I think they have corrected that. I will know in a few weeks. Have ordered for several years but last year skipped because they warned on their website about delay in processing orders.
Their seeds have always been very high quality with high germination and true to type. They are among the lowest priced suppliers of high quality seeds and have some difficult to find varieties. Two items I regularly order that are hard to find are Tyfon which is an outstanding catch crop for leaf eating beatles and also excellent cooked greens. And RampicanteTrombocino zucchini. The latter is outstanding in the deep south with no disease or bug problems. Will produce 30 foot long vines here and both edible blossoms and myriad squash. Planting tyfon next to cabbage family plants will keep the beatles of the cabbages. They much prefer Tyfon.
Pinetree's seeds, in my experience, are just as high quality as Stokes or Johny's at far lower cost. They have both modern hybrids and many hard-to-find heirloom varieties.
On Jan 19, 2010, NathanMCarlson Coatesville, PA wrote:
Please remember that the rating system here is not very granular, and people will often leave comments without taking the time to breathe and think things through.
I had a negative experience with Pinetree in Spring 2009, the second year I ordered from them, when I gather they were a little overwhelmed. I didn't receive seeds (esp. potatoes) when I expected them, though they arrived in time for later Spring planting (round about last frost in my area). The people there were VERY helpful and apologetic, and I think I ended up with a lot of freebies. This is NOT one of those "gardening direct" type ripoff sites. This is a smaller to medium size seed place staffed by REAL people. So if you have a problem contact them (email worked fine for me) and I'm sure they will be responsive and helpful.
I had excellent results with their seeds- very high germination rates compared to others I've tried (especially the "big store" brands). Inexpensive does not necessarily mean poor quality. Germination can be affected by numerous factors- not controlling temperature, humidity, light, water, wind, etc- again controlling these factors resulted in excellent germination rates for me.
I am a repeat buyer and haven't had any other problems- get your order in early! I highly recommend this company.
Plan ahead! Pinetree sends out their catalogs early. Who could forcast 2009 would see such an increase in gardening? They're a small shop with excellent customer service. Their simplicity (catalog, packets, e-mails, etc.) keeps prices down. Their info is accurate, they adapt their offerings to what works, and are responsive to any errors. My only regret is that I didn't "find" them until I moved from New England to WA. Many folks stop by my rural yard/garden just to look and talk, and Pinetree is my first recommendation. Get all the fancy catalogs to see pictures and read the hype, then compare to Pinetree. Order early, save a lot, and be able to order more stuff, Pinetree or elsewhere.
On Dec 30, 2009, PGH_Garden_Girl Pittsburgh, PA wrote:
I just received my first seed order from Pinetree, and I will definitely be a repeat customer. Reasonable prices and quantities of seeds were my main reasons for ordering here. I received my seeds within 2 weeks of placing my order. The order was entirely correct (about 30 different packs) - nothing missing, nothing substituted, no mistakes. Seeds look healthy and the packets are clearly labeled with the essential details. I cant wait to start them for my garden this spring!
Very pleased with the company's customer service. I received my order in 5 days, except for one backordered packet that arrived a week later. Their selection of heirloom vegetables is great and the prices can't be beat.
On Dec 5, 2009, Tabacum Mantua, OH (Zone 5a) wrote:
12/5/09....I have ordered from this company in the past
with no problems....Received my order very quickly after
placing the order....I did write on the order blank that I
would post a rating on this website about my seed order....not sure if that is important to a staff member who
is sending me the seed order....Regardless, seeds received very quickly....One disappointment was the amount of Harliquin Marigold seeds....only got 50 seeds
for the 2 packets I ordered....marigold seeds are so plentiful when they grow; not sure why they can"t give
more seeds that item....maryanne, zone 5, Ohio
I placed a very large order (over 200 varieties of seeds), books, etc., and am very pleased to have received everything I ordered, save spring planting materials and few back ordered items, in just over a week! Pleasant, responsive, and patient customer service for this first time gardener. Great prices on both seeds and their wide selection of books. A treasure!
On Nov 22, 2009, nhplanter Washington, NH (Zone 5b) wrote:
I am surprised by all of the negative comments here because I have ordered from Pinetree for many years and have been very satisfied. Yes, it's true, you don't get a lot of seeds, but the packets are priced accordingly.
I have read some of the negative reviews after I ordered and received my order from Pinetree. They were recommended on another gardening website and the price was right for me and they had the seeds I was looking for. It looks like the company had a bad spot for a while but if my order is any indication maybe things are looking up! I received my order in a timely fashion(about 1 week), everything was right and I am very satisfied. I planted some of my seeds today and if I have germination problems with the seed I will come back and post again. I hope they have fixed the problems and can be a good company to order from in the future for me and everyone cause their prices are good as well as the packet size, and selection.
A couple weeks ago I placed two orders with Pinetree Seeds and was very happy with the extremely quick shipping (USPS Priority Mail) and good packing of both orders. I ordered 4 books and 2 plastic canning funnels. The books were very high quality and so were the funnels. The prices were great too! The cost of the shipping was very reasonable! These were my first orders from PInetree Seeds and I was quite pleased with the experience. Thanks Pinetree Seeds!!
On Jun 27, 2009, icanfindroom Anchorage, AK wrote:
It sounds like Pinetree may be going through some growing pains this year, or other issues perhaps? I have used them for years because they have great prices on seeds and a good selection. Plus they have gardening books for cheap cheap cheap! I did order a catalog from them this year because I moved and I did have to ask twice and it took a month or so to get here. Very different from my past experiences. I will still order from them, I haven't had any problems with their seeds not starting for me yet. But who knows whats up. I would encourage you to give them a try. Just maybe order early and only a few items to see if they've pulled it back together. Here's hoping they do! There aren't many places you can spread your money out as well as Pinetree. Good if your a plant nut and can't make up your mind.
On Jun 21, 2009, BarbaraEmerson Manchester, MA wrote:
This is the second time that I have ordered from Pinetree. Both times I have shared with friends because we like to grow a large variety of vegetables and the low cost and small numbers of seeds in each package work well for that. The first time was a couple of years ago and both of us had germination problems. This year we tried again based on the prices and good selection. Again, germination problems.
When I wrote and explained the problem, they offered replacements and said they had done germination tests. I decided to do my own test on two varieties of carrots...cosmic purple and Half long Danvers that were sent the second time. Only 40% of the cosmic purple and 60% of the Danvers germinated. I don't think this is satisfactory.
The seeds may be low in cost but I don't have time to deal with crop failures. Also less experienced gardeners will think the problem is theirs...companies owe it to their customers (and the seed industry in general) to supply good quality seed.
Although I have been a loyal customer for years, I am very unhappy with my order this year. I ordered on March 23rd seeds and potatoes and plastic. I paid the $4.95 extra and received the seeds/plastic timely; altho when I recently unrolled the plastic to cover the beds, it was well short of the 200' I ordered. After not receiving my potatoes (spring shipment) I inquired via email on April 28th and was told my order would ship within 2 weeks (with no mention that they were sold out of anything). I finally received it on May 21, with a note on the packing slip saying that the 10 lbs of burbanks were sold out and my credit card would be credited, although no credit card receipt was attached showing that had actually been done. They were happy to charge my credit card for the entire order back on March 23rd! Didn't they know at that time they were already sold out of the product? The remaining potatoes that I did receive are in very bad shape, soggy, shriveled, with sprouts about 8 inches long, like they have been growing inside the bags for way too long. So I don't expect good results with them. I am considering returning them. But where am I supposed to find seed potatoes locally at this point in the season? When I unrolled the black plastic, which I ordered 200 feet, I realized that I only received 160 feet. They are supposed to send me the balance, but once again, I paid in full for this back on March 23rd, and I need it now, not after complaining about being shorted and then have to wait for some more to show up. They are all full of excuses this year about being overwhelmed and understaffed. Hey, in this economy, I think there are plenty of qualified people more than willing to work. It is the management that is the problem.
They have lost yet another long time customer.