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I am a manufacturer that sold products to WindowBox.com. We have attempted to collect for our products that were purchased in Dec of 08 on multiple occassions. Today the owner agreed to pay 50% of the invoice on his credit card explaining that his company was in financial trouble and the products had not sold, and was refusing to pay for what he purchased. As a manufacturer we are in business too, when a retailer will do nothing to help themselves...there is obviously no recourse other than to take what you can get in the form of payment. Be wary not of the products they sell, but of any warranty claims or promises made regarding returns if they are really in financial trouble. For other manufacturers...beware of their payment history experience from our behalf.
On Dec 12, 2002, nigellagal Madison, WI (Zone 5a) wrote:
I had ordered their Lavendar collection and their Mint collection. Upon arrival, I found that my mint collection was merely 6 Spearmint plants (definitely not a collection of varieties as was advertized). All of which had whiteflies. The Lavenders came the same day, and there were 4 of one kind, 1 of another, and 1 of a third kind of lavender. Since none of them were labelled, I still have no idea what types of lavender they are. When I emailed the company to inquire about the lack of Mint varieties, the whiteflies, and asking what the different types of lavender were, I got no response. I will not purchase from this company again.