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On May 31, 2005, chinookgarden HIGH RIVER Canada wrote:
I ordered some Itoh Hybrid peonies thru Paige at PacificRim this February.
She was offering to "broker" them from Simmons in New Zealand at a very good price. The divisions arrived in beatiful condition and Simmons does send out fabulous product.
Had I ordered them straight on, the phyto fees and postage etc would have been ridiculous for such a small number of divisions so I doubt i would have bothered.
As well this provided an opportunity to donate to the tsunami victims in Malaysia as Paige was doing it as a fund raiser also.
On top of the quality product and brokering being so reasonable, when she sent out the product and the local bus station didnt have a number for me she worried that i might be away so she called my home to let me know that they were in and also gave the bus depot explicit instructions on how to store the parcel if i wasnt immediately available.
this is service above and beyond!!!!!!
I dont live in the same province and so likely wont get to the nursery in person any time soon but if i were closer i would make a point of going. Paige seems to be a very knowlegeable dealer with a lot of interesting products.
I am very impressed with her commitment to service.
On Feb 12, 2005, castlegar_rock Castlegar Canada wrote:
This is an interesting family owned business on Chilliwack Mountain, in its own climate zone. Owners are very knowledgeable about native plants, and chinese plants, in particular paeonies. They can be disorganized and forget orders, but they are worth the trouble.
On Feb 11, 2005, jcroutch Abbotsford Canada wrote:
I've received plants from Pacific Rim twice. Once by mail order, and once in person (they had a plant sale at their garden on Mother's Day). Both times they were excellent. Very knowledgeable and enthusiastic about Pacific Northwest native plants. Huge selection of both natives and other species plants from around the world. They even took my wife and I on a tour of their own native gardens. Very friendly. Highly recommended.
