You've found the famous Dave's Garden website! Join this friendly global community that shares tips and ideas for home and gardens, along with seeds and plants!
Check out the DG homepage for a brief overview of what you'll find in this gardening mega-site.
Login
If you don't have an account yet, visit the registration page to sign up.
Sept 2 , I ordered 5 peonies from Sexy Bloomer. If I would have been told they take orders so they can have their money upfront when they order from China, I would have been OK with that. It is obvious either they don't have the money to order plants, then sell them, or they simply don't want to risk their own money, I would have been OK with that, but they mislead you. They imply , by omission of facts, to new buyers it will be just a week or two and they will have the plants. You wait, then they imply just a couple of more weeks, due to import, or agriculture inspection they will have the plants, not true. Then after a couple of months they say they have some, but not all, of the plants. Then they have the plants, maybe, but they will get to your plants when thay can, After all they have to sort through thousands of plants to make sure their inventory in correct and they got what they paid for, then they might get around to what you paid for. If they would say, We order our plants to be ready the middle to the end of December, I would not have ordered them. I also understand tha because the plants have been packed up so long a hefty percentage don't make it, because, once again they are packed up and shipped. I find this more than annoying. I will not do business with them again. Oh, and my favorite part, they will not refund your money.
On Dec 12, 2008, Sexy Bloomers (South Creek Nursery of Palmyra) responded with:
"
On Dec 13, 2008 8:59 AM, Sexy Bloomers (South Creek Nursery of Palmyra) added:
We appreciate any and all comments about our product. This season, As china was low on inventory and growers - it took much longer for plants to be secured. It was hoped that plants on back order from Spring -- would have arrived in August as originally indicated. But our China counterpart was on another schedule - Plants did not arrive until Nov - Dec. Additionally, strict USDA import policies required import shipments to be sent in smaller lots - which eased inspection delay. We passed with flying colors, where other importer were stopped at the border. Our policy for ordering, which we do show in our terms and FAQ page at Sexybloomers.com/peony.htm - We only order in plants that are prepaid in advance. All funds are sent to China - which locks us into a price deal. Tree peonies are not grown here, we facilitate their import and distribution.
Hence - Once all funds are sent to china, we discourage refunds. Our mission is to import plants that have A end home. This season's crop is very large, and in good shape.
"
AFTER READING THE POSITIVE AND NEGATIVE IMPUT FOR SEXYBLOMMERS ON DAVES GARDEN, AND SINCE I'VE ALREADY PLACED AN ORDER WITH THEM, I THOUGHT IT MIGHT BE INTERESTING TO KEEP A JOURNAL OF MY EXPERIENCES WITH THE COMPANY UP UNTIL I RECIEVE MY ORDER. I HAVE NO PRIOR KNOWLEDGE OF THE COMPANY OR ITS OWNERS AND RATHER THAN WAIT TO WRITE MY COMMENTS I WILL KEEP YOU INFORMED OF THEIR BUSINESS ETHICS WHILE THEY HAPPEN, IF ONLY TO JUSTIFY SOME OF THE COMMENTS I'VE READ. I PLACED AN ORDER WITH THEM IN LATE JULY FOR TREE PEONIES TO BE PAID THROUGH PAY PAL. THE INVOICED AMOUNT WAS CORRECT BUT THE LIST OF PLANTS WAS DISTORTED WITH DUPLICATES I DID NOT ASK FOR. AFTER WRITTING THEM, THEY SUGGESTED I WAITE UNTIL THEY SEND ME AN ACTUAL LIST OF THE ORDER GOING TO CHINA, WHEN I WOULD BE ABLE TO CHANGE OR ADD ITEMS BEFORE THEY WERE PROCESSED. AUGUST 16 2008
On August 18th, 2008, MIMIMOMMA added the following:
8/17/08 RECIEVED STATEMENT OF ITEMS PURCHASED FOUND A FEW ERRORS E -MAILED THE CORRECTIONS AND NOW WAITING FOR CONFIRMATION FROM "NOELLE". THEY OFFERED TO HOLD PLANTS UNTIL SPRING IF CONDITIONS WERE NOT SUITABLE. I ASKED FOR THE PLANTS TO BE SHIPPED. SO FAR SO GOODOn August 18th, 2008, MIMIMOMMA added the following:
8/18/08 SPOKE BY PHONE WITH NOELLE WHO WAS VERY HELPFUL AND INFORMATIVE. SHE ALSO GOT THE ORDER IN LINE AND MENTIONED THEIRS AN OUTSIDE CHANCE THAT THE ORDER WOULD BE LATE, BUT IT LOOKED AS THOUGH SHE WOULD BE RECIEVING SHIPPMENT BY SEPT/OCT 08. YE HA!On October 28th, 2008, MIMIMOMMA added the following:
OCTOBER 22, RECIEVED E-MAIL RESPONSE "THAT PLANTS WOULD BE SHIPPED IN A WEEK OR SO.On September 29th, 2009, MIMIMOMMA changed the rating from neutral to negative and added the following:
I'VE TRIED TO MAKE THIS EXPERIENCE A PLESENT AND FAIR ONE BUT THE SEXYBLOOMERS IS NOT THE PLACE TO BUY YOUR PEONIES. AT LAST REPORT 5 PLANTS DID NOT MAKE IT THROUGH THE SUMMER. AFTER CONTACTING "C" AT BLOOMERS I WAS TOLD THE TREATMENT THE PLANTS RECIEVE THROUGH CUSTOMS WILL EVENTUALLY KILL YOUR TUBERS SOON AFTER PLANTING AND BLOOMERS WILL NOT STAND BEHIND THEIR PRODUCTS AND REPLACE THE DEAD PLANTS UNLESS YOU FORWARD THEM A FEE. THIS COMPANIES ONLY MOTIVE IN BUSINESS IS YOUR INNITIAL PAYMENT EVERYTHING AFTER THAT FALTERSOn Aug 16, 2008, Sexy Bloomers (South Creek Nursery of Palmyra) responded with:
"On Sep 29, 2009 9:17 AM, Sexy Bloomers (South Creek Nursery of Palmyra) responded with:
It is always difficult when you are not the grower but the broker for several Overseas producers. Our policy is a representative of their policy. Our contact travels to all the growers in his region, collecting those varieties that USA and Canada gardeners prefer. Importing is not an exact science. Once the collection process is complete, all peonies must be sorted, defoliated to a bare root state, fumigated to elimate pests, dried, labeled, packed and shipped to USA ports for USDA inspection. Peonies are dormant. As such, it is unknown if they are still potentially alive or were damaged in the process. Each season is different, as our climare for growing, in some cases is conducive for good growth, or too wet, which is not. In any case, China's policy is, which we as the broker must abide by, "If a plant fails to leaf out the first season, they will honor any request for FREE REPLACEMENT, without proof of failure." However, as expenses rise to cover cost of doing business, they will not seek out, process, or reship any replacement plants unless the shipping and handling fee is prepaid."
One to Four plants will reimport for $25 USD. That is their policy, and we believe a fair one.
Also.. i appreciate the comments both positive and negative. Of the 5,000 plus plants we have shipped in the past nine years, It would be nice to read more comments from those who have received plants and seen flowers. We try, as does our Chinese counterparts, to ship live grafted plants (not those simply produced by seedlings).
noelle
"
won 3 tree peonies on ebay, in june 2007, supposed to be delivered in late fall 2007, Dec. 6th, 2007, received email that they were ready to ship, after several emails, a phone call and now Jan. 14, 2008, and still no plants
On Jan 14, 2008, Sexy Bloomers (South Creek Nursery of Palmyra) responded with:
"
On Jan 15, 2008 9:43 AM, Sexy Bloomers (South Creek Nursery of Palmyra) added:
We send our list and funds to china once per season. Our buy now / pay later option is a good program. However, as we enter 2008, we find there are 5 ebay winners (not this one) who had gladly accepted our buy now and pay later terms, only to not come forth with their payment when due, and resulting in the delay of delivery to the rest of our good paying clients.
The list and funds are being confirmed for the final time this week. We anticipate shipping plants end of janurary - best guess.
We appreciate all those who have been patient.
south creek nursery."
I ordered 2 tree peonies a couple years ago. I received the plants one day before christmas. I planted them and the next spring both plants died.
These plants were grafted tree peonies. Don't expect them to be the same as the expensive ones. Grafted peony has very Short roots, as six inches,while the owe root division one has over a foot long roots. I guess these peonies are leftovers from China since they always ship so late.
The bottom line is: you get what you are paying for.
Just my two cents
On May 3, 2007, GardenJanine Newport News, VA wrote:
Adding my comments to the growing compost heap below, this company is rude and incompentent. The shipping times they quoted were inaccurate, the plants looked dead, and the response to emails was uncivil. They have no qualms taking your money and deliver whenever they want to regardless of the climate or temperature. Would not do business with them again. I am sure they will post yet another diatribe of excuses below my comment, but the negative comments below speak for themselves. BUYER BEWARE!!!
On May 3, 2007, Sexy Bloomers (South Creek Nursery of Palmyra) responded with:
"
On May 3, 2007 4:48 PM, Sexy Bloomers (South Creek Nursery of Palmyra) added:
As of april 24th, 2007 all orders asked to be held for spring ship have shipped as promised. We are located in the Western End of NY state. and It has been a crazy cold snow driven april, that included a 18" snow piling noreaster.. We prudently waited until local temperatures in the origin region calmed before we moved the 60 remaining orders off to the post office.
We are now shipping plants that were remaining from spring delivery, ship now / buy it now , to quick ebayers. Hopefully they will offer more positive responses."
To make a long story short, DO NOT BUY FROM THIS COMPANY. I ordered seven tree peonies off eBay for immediate ship and late ship back in May/Dec 2006. It has been this long and my last standing issue has not been resolved despite numerous excuses from Cher. My "Buy It Now" plants were leftovers from her fall orders so those were shipped OK. Regarding my fall order that shipped in December - that was a nightmare. First of all, they shipped six plants and billed me for seven. Two of them were not what I ordered. All of the prices were so off from what was quoted that I couldn't reconcile the invoice. You wouldn't believe the amount of time I've spent chasing this order and I'm quite done with it. I do give Cher credit for her prompt e-mail and phone calls and yes, the plants are alive and doing okay. However, it doesn't make up for the fact that they are not organized, have no clue as to what they ship out, and even when presented with facts they act like they are right and the customer is wrong/doesn't know what they are talking about. The worst part is that because of the delay between billing and shipment, you realize too late that errors were made. I told Cher in Jan/Feb 2007 that I was going to call VISA and ask for a chargeback for the missing plant. She placated me by telling me that she'll ship a replacement out to me in March. It's April 20th, no plant, no follow-up. I honestly don't expect anything to be resolved at this point. Don't waste your time and $$$.
On April 21st, 2007, PNWgardener added the following:
I realize that companies have their ups and downs esp when dealing with customs, etc but this company doles out excuse after excuse. In the end we really don't care about your list of business issues - just give us what we paid for.On May 4th, 2007, PNWgardener added the following:
A couple of days after my original post I finally received the missing plant. The time and effort I've spent in e-mails and phone calls finally paid off. I was surprised to get the missing plant and I do credit them for sending it. Of course it should be shipped at their expense - they wouldn't be paying for it now if it was shipped out in the first place! Although I ended up with the correct number of plants in the end, I still am not changing the negative rating because of the terrible experience I had. Next time I will be buying from a more reputable company. These guys are cheaper than most other companies but you get what you pay for. I spent quite a lot of time chasing my order and I'm glad it's finally over. My comment to the company: All the customer wants is a consistent product and reliable service. Change the way you do business with your vendors so that your customers don't have to deal with your excuses and drama re: customs, shipping, carriers, etc. On Apr 21, 2007, Sexy Bloomers (South Creek Nursery of Palmyra) responded with:
"
On Apr 21, 2007 8:36 AM, Sexy Bloomers (South Creek Nursery of Palmyra) added:
to make a long story short. We must wait for China to ship / or in the case last season, when DHL finally moved the product from one reception hub to an adequate USDA inspection hub. This caused an unnecessary delay for us. As did the unusaly April weather. Plants are shipping again on 4/23/07 to all those who are waiting.
When plants are received and ready to pack out, one person packs each order. Each order is counted 3 times, once as plants are selected from inventory cartons, once when they are wrapped to the box, once when they are put in the box.. and each time the invoice packing sheet is checked. If a client is to receive 7 plants, it is checked that 7 were in the box. However, none of us are perfect regarless of our checks and balances.
This buyer notified us that they were one plant short. Any they have been the only one so far who has notified us of a shortage. This buyer has also been told a plant will ship separately to them, at our cost, either this spring, or from a fresh crop this fall. China indicated this spring, that most of their plants at that time were experiencing unusal bud drop, and did not want to ship plants in feb / march.
We hope that once this buyer does receive the missing plant, they will spin a positive comment into the mix. At least we are trying.
c
On May 3, 2007 4:50 PM, Sexy Bloomers (South Creek Nursery of Palmyra) added:
As of april 24, 2007 -- this buyer was sent the missing plant at no further cost to them.
I have yet to see a positive response on this."
This company cant seem to get their act together with regards to shipping times. See the volumes of reviews below with one excuse or another. I am in Zone 5 and after being promised delivery of the plants in October/early November, then late November (they kept changing the time), I received the plants around December 21, 2006. Anyone with a clue knows that you do not send plants to ZONE 5 in late December because they will die. Totally disgusted with the way I was treated by this company. They refused to offer any remorse or refunds. Tried to file a complaint against them but since it was over 60 days since I paid (because I didn't file earlier since they kept stringing me along, I was stuck). In my opinion THEY ARE THE WORST COMPANY AND SHOULD NOT BE IN BUSINESS. WILL NEVER DO BUSINESS WITH THEM AGAIN. HIGHLY RECOMMEND STAYING AWAY FROM THEM.
On April 8th, 2007, rosephan added the following:
I stand by my earlier comments. See the negative reviews below and it is apparent that this company blows the shipping time all the time. On Apr 4, 2007, Sexy Bloomers (South Creek Nursery of Palmyra) responded with:
"n response to the Last Neg comment of 4/4/07. Our company accepts orders year round. In the fall, the entire order is sent to China for processing and shipment. When plants come in too late in the season from China, we advise buyers that they have the option for us to hold the plants in protection until spring shipment. If a buyer elects not to take us up on the offer, it is not our fault what happens when they encounter difficutlies.
Furthermore, we make it also clear, we do not offer Cash Refunds. Shipping / handling is never refundable.
WE do not know for sure if a plant failed because of the buyers issues, If infact, the plant is alive but slow starting, an issue caused by the shipper (in this case dhl was slow to get plants deliveried or usps mail loss), or an issue as to when and where the buyer planted the item.
We do offer, non conditionally a FREE REPLACEMENT from our growers in china. However, they require payment for the shipping expense. Plants arrive directly from China and are either held under our protection to ship spring, or they ship asap to the buyer.
We always contact the buyer and offer them the option. At this time, we are shipping plants to about 40 buyers who elected for us to hold them. A buyer who complains, and does not take up the offer of the Unconditional Free replacement, sends a different message.. A message that upsets our Chinese growers.. that American gardeners are looking for their cake and dining too."
Sadly I must add my negative review to the growing compost heap.
This company has since been booted off of ebay and is no longer "selling" .So, to numerous complaints of fraud, missed shipments, and excuses I now add mine. I am still waiting for my peonies to ship from this company. I was finally advised that they had renewed their usda permit and were able to ship!!!!!!! Renewed their permit! It is now almost February, peonies were to have shipped months ago but due to family emergencies, postal issues, permit issues, planets being out of alignment (pick your own issue) they have not been shipped. Wanting to not receive dead plants... (where are they while waiting for permit renewals ) I've asked for a full refund. I was told that I could not have my money back because the funds were in China. I've since filed a Paypal claim and will follow it up with a mail fraud claim with the USPS.
You truly get what you pay for. I strongly urge others to think twice before dealing with Sexy Bloomers.
On November 8th, 2007, Hortikultur added the following:
Here's an update...
Yes, I waited about as long to update as it did to have my plants shipped to me.
All but one of the peonies died or were doa on arrival. I've taken
special care to give the best possible chance to no avail.
I'm not even going to bother trying to get my "replacements" from
this company because it's just going to be another song and dance.
Perform a search on the internet and you will find many dealers, including the one that Sexy Bloomers does business with in China.
Sexy Bloomers is nothing but a middleman.
Order directly from the source and avoid the disappointment.On Jan 28, 2006, Sexy Bloomers (South Creek Nursery of Palmyra) responded with:
"
On Feb 17, 2006 8:57 AM, Sexy Bloomers (South Creek Nursery of Palmyra) added:
we are shipping a new crop from our grower partners end of feb. We apolize for the delay, but family medical issues come first, then.. the government second. Yes our 5 year import permit came for scheduled review. It happens.
WE at this point are ready to rock and roll.
On Nov 8, 2007 9:08 AM, Sexy Bloomers (South Creek Nursery of Palmyra) added:
We appreciate any comments that are posted. To all our clients, you may purchase from us or you have the right to purchase directly from any of our network China growers. We work with one Chinese company who uses their resources to supply our needs and meet your requests from their vast list of growers. As to crop failures, we will honor any requests for replacements. Each season we plant from the crop received, and are aware if there are problems. If problems are reported, we transmit that information to our chinese growers. Checking our file, (as i do not have their name), it appears we have not received any reports from this buyer. Plants must be imported dry and void of all soil and contaminants to pass import customs. We are not responsible for how the plants are planted at the end location. But if a problem is reported to us, rather than just on a watch report, we can react to resolve the issue.
noelle"
I too was burned by this company. It was about 3 years ago, I ordered 4 hostas from her. I received only received 2 of them, one of which survived. I did file a complaint with the BBB.
On Oct 13, 2005, Sexy Bloomers (South Creek Nursery of Palmyra) responded with:
"
On Feb 17, 2006 8:59 AM, Sexy Bloomers (South Creek Nursery of Palmyra) added:
plants are scheduled to be shipped in late feb.
It is not our intention to be so late, but family does come first."
Plants arrived at Christmas time, much too late to establish before our southern (Dallas TX) spring begins. This was particuarly distressing as the plants were large, well branched with good roots, but showed signs of dessication from being dug quite some time ago. The plants tried valliantly to start growth in spring, but slowly declined and finally died. Btw, I am no beginning gardener and grow several tree peonies with great success in my garden.
Dave S.
On Jun 23, 2005, Sexy Bloomers (South Creek Nursery of Palmyra) responded with:
"
On Jun 24, 2005 8:16 AM, Sexy Bloomers (South Creek Nursery of Palmyra) added:
this is cher. Last season we held over a dozen test plants, and kept them in a totally unheated, unprotected room until spring. Plants were not wrapped or planted, just laying on a table in the worst conditions. In spring, about april / may test plants were planted in several different areas. To date all survived and are growing well.
This was a critical test, showing that the plant material even in the worst condition possible does survive.
As to Dave's situation, if the tree peonies start and after beginning growth, go dormant as his have, to wait. They are going through a process and they will return. We have seen that on other late planted test plants.
We also provide a good replacement policy, and encourage him to contact us for details
cher"
I, too, ordered tree peonies from this place off ebay. In short, shipped late (Dec--zone 5), planted late and did not survive--surprised? I wasn't. Lured by low prices--got what I payed for I suppose. Comforted myself by believing that the green tree peony was probably going to be pink anyway. Didn't even bother complaining because what reputable nursury would even dream of shipping this time of year? Take your chances if you want-- I rolled and lost.
On March 19th, 2005, plantloco added the following:
My comments remain the same. The purpose of this forum is to let people know their experiences with particular companies. I explained why I did not contact this person--I cut my losses. I never intended to contact this person. I am not alone in my feelings here as evidenced by the other negatives listed here. You can also check this companies feedback on ebay-user name(s) "tigeycat9" and "schnop". It speaks for itself.
PlantlocoOn Jan 14, 2005, Sexy Bloomers (South Creek Nursery of Palmyra) responded with:
"
On Mar 17, 2005 10:46 AM, Sexy Bloomers (also dba South Creek Nursery of Palmyra) added:
The is cher.. SCNOP
as of this date.. march 2005, this person has NOT contacted me about a problem with last season's purchase.. as per our instructions.. we ask any who have problems to contact us .. to get their free replacement. Our chinese grower has graciously responded with replacements for all past seasons with our issue.
We did hold several shipments to send this spring as requested by purchases. As of last week.. we received email of HIGH marks that the crop received late last seaon.. not only strated up, but showed small flowers.
Also we found that shipments coming in so late from China.. had no mold, shipped better, and held up.
To get a negative from someone.. who has not contacted us to assist if about the problem.. is not fair.
On a further note.. the new CROP list for 2005 is now up.. and orders again can be booked.
We offer a Buy now // but not payment due until orders transmit to our 2 growers in china again in the fall
My experience with this company and the rep from Sexy Bloomers has been negative from the start. I ordered 3 tree peonies (and paid for them) over a year ago. It is now almost Thanksgiving in Zone 5 and I still have not received the plants. All my emails from this person have been very snotty and curt. Of course they refuse to refund any money under any circumstances. When I suggested to her that it was too late to plant in this zone, she, in effect called me a liar. I will never do business with this company again and fully intend to lodge a complaint with the Better Business Bureau.
On January 8th, 2005, SharMac added the following:
I finally received my 3 peonies two days before Christmas. Of course the ground was frozen. The plants did look healthy and I planted them in a box as described in the instructions. They are now sitting in an unheated garage awaiting spring. I hope they make it, or there's $75.00 down the drain, as Cher has informed there will be NO refunds. If the plants fail, she will send me 3 more peonies NEXT Christmas. She has been very rude in all of her communications. I will NOT do business with her again.On January 8th, 2005, SharMac added the following:
My experience with Cher was very negative. The tree peony was ordered on ebay and mailed out much later in the year, making it impossible to leave feedback.
Shipping/handling charges were $12, the box came priority mail (which means she gets a free box from the P.O.) and the shipping cost was $3.65. You do the math! The shipping was promised for early October, and the plant did not arrive until after Thanksgiving- a little late for planting in zone 5!
The plant was obviously dead and gone when it arrived, when a complaint was lodged, Cher promised to replace if it didn't grow the following spring. When a second complaint followed in spring, she sent out a mass mailing saying she would replace the plants if she was sent an additional $12. She blamed everything on her grower in China. While it may be their fault, she is the one that sold the plants and she should be the one to replace them. When I told her this, this was her response QUOTE: Here is you chance.. Yelp about it.. and you'll miss out. I did you a favor by emailing you today..
She got VERY nasty and I kept the emails, intending on reporting the company to BBB. I never did, but I wish I would have! Who knows how many she ripped off!
I bid on a hosta from this company on ebay and PAID for it and never received it. This was 2 years ago (I think). I contacted Cher who said she didn't get that particular hosta, but would replace it with another...that never came either. So, I would not recommend this company to ANYONE.
I ordered from this company 2 times. The first order was in 1999. I ordered several hostas during their sale. The hostas were delivered quickly although some substitutions were made. The plants looked healthy and most have survived. In the spring of 2000 I placed a second order. Half of the order was sent and a credit was issued for items which were not in stock. I have tried several times to order plants to use up the credit. This nursery has been VERY unco-operative. Crops always seem to have failures or there is some other excuse. I've requested a refund. The request has fallen on deaf ears. Save yourself the frustration of being cheated and buy your plants some place else.
This is definitely not a place to trust with your business. They do list an amazing variety of plants, including all the hottest stuff right out of tissue culture and their prices are unbelievable - so don't believe it! They don't have or can't ship what they've got listed, substitute without asking and charge for plants you'll never see. I placed an order for over 100 plants and got about 20, the rest have never been seen. I called several times, even though it was long distance, and was assured by Cheryl "everything was on its way". No such luck. Stay away from this place!
I warn against ordering from sexybloomers.com or their parent company South Creek Nursery. I am currently waiting for an order placed over a year ago. Part of this order actually dates back 2 years! They are unable and unwilling to refund my money.I did order from them in the winter of 1999 for the 1999 growing season. The plants arrived a little late (July) considering I'd ordered in January or February. The plants were a good value for the money; however, many were out of stock. They would not credit the remainingmoney, so I was forced to reorder in the winter of 2000. I am still waiting for this order a year later. They have failed to be proactive in customer service and have denied reimbursing my money. In regards to an inquiry I emailed to them 1/1/01 asking if there was ANY hope of receiving last years order this year, they responded."For god sake yes that is the plan. I was so devastated to think we had no local market support our efforts, you can't imagine. I'm working with Ivy Garth out of Ohio to get in what we need. But it will be a very slow process as I have no funds to work with. I am also assuming that our local market that supported us for all those years is gone aswell as our ability serve them. My dad is 79 years old, his second wife went through 3 heart attracts in July, full renal failure, heartvalve replacement, open heart surgery, and now appears to have hepatitis. So he is unable to help. It is myself and what Keith can help with. It is a really hard start. Bear with us, as it is the internet market we will be focusing on." I'm not much into sob stories. I just want my money back.
I will not order from this company again. The one time I did order, I received dead plants -- not dormant mind you, but DEAD! Of the six delphiniums I ordered, only one survived. I asked for replacements - those took almost six months to arrive and they too were dead (again I was told they were "just dormant"). They billed me continually for over a year for the replacement plants. I finally told them I'd pay the bill "If and when the plants grew". Fortunately, I've not heard back from them. Except for Michigan Bulb Company, this is the worst mail order company I've dealt with.
I placed a large pre-season order with this place last November for a discount off their already low prices. Many of the items were "designer" cultivars of particular interest to me. However, it is now September of the following year. Two thirds of the items I originally order have not be sent and are not available. I requested substitutes from the "available" listing on their website and most were not available. As fall is quickly approaching, I finally requested shipment and most of the substitutes were rather common varieties of plants and small in size. They were well packed and still moist on delivery. I doubt I will order from them again.
I placed an order with Sexy Bloomers for 12 hostas. The reason I ordered from them is that I have a baby due any day, and I wanted to plant hosta Guardian Angel in honor of my new baby, and they, according to the web site, had it.I originally emailed my order and stated that I'd pay via Paypal (thinking that was the quickest way to go). Three days later I'dreceived no confirmation of them having received the email, so I called (even though it's a long distance phone call) because I was anxious tohave the plant here and ready for when my baby arrives. Cheryl said that she remembered seeing the order, but couldn't find it, so I resubmitted the order over the phone, gave credit card information instead of going with Paypal, and was told all the plants would go out "early next week" (this being on a Thursday). I waited 2 weeks before getting the order, and it consisted of only 8 plants. One of the plants was a substitution which I'd not been consulted on, several cited on the site as being in 2 quart pots were, indeed, in two quart pots, but had obviously been potted up from 2" pots recently (the roots were still in the shape of the 2" pot), and they were all pretty unhappy looking. I was charged shipping as if I'd had 12 plants delivered, instead of 8. There was no mention of the missing plants at all, and I recieved an email saying that my Paypal payment was due. I emailed to ask about the missing plants, and the substitution, explaining why I'd ordered from them, how I wanted to have Guardian Angel before my baby was born, etc. It took them 2 days to reply. I was told that Guardian Angel "wasn't ready yet" and would be "shipped when it was ready", and no mention of the other three missing plants. I have to say, I could have been told about the substitutions and/or the unavailability of the plants when I'dcalled to place the order. I also could have been told that I'd be waiting over 2 weeks for the order, instead of being told it would goout within a matter of a few days, and I could most certainly have been treated with more courtesy and respect. I feel that their plants were misrepresented, over-priced (even at the cheap prices they have), and unhealthy (two were showing signs of root-rot when I went to plant them), their "customer service" is atrocious, they are completely disorganized, and I canceled the rest of the order, and will not under any circumstances order from them again.
