Comments regarding Empire National Nursery, LLCClick here to return to Empire National Nursery, LLC's listing.
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|On May 21, 2009, arlene38 Ridge, NY wrote:
I sent them a check for two plants. The first one came nice & healthy. The second never came. Wrote to them by snail mail & e-mailed about 6 times for a plant or refund. I'm being totally ignored. They sure didn't hesitate cashing the check.
|On Jan 1, 2008, lkz5ia Denison, IA (Zone 5b) wrote:
This company reminds me of other scam companies like burgess. They don't care about the customer, they only care about getting money, even if it involves dishonest means.
On Jan 1, 2008, Empire National Nursery, LLC responded with:
On Jan 28, 2008 9:56 AM, Empire National Nursery, LLC added:
Sorry to say a business can not please everybody all of the time. To this customer, we do apologize for her unhappiness.
|On Jun 10, 2007, broncojo Hallstead, PA wrote:
I ordered live trees from them on their on-line Internet site and most were received dead or dying on arrival.
|On Feb 28, 2003, reeb88 wrote:
I ordered some trees from them through their eBay store. Shortly thereafter I received an email from them explaining that, due to crop failure, they were unable to fill my order. They further stated that they were refunding my money--not directly to me, but to a PayPal account in my name. I don't use PayPal, and I don't want to use PayPal!
On Feb 28, 2003, Empire National Nursery, LLC responded with:
On Jan 9, 2006 7:45 PM, Empire National Nursery, LLC added:
Sorry to say, the tracking information for the package did suggest the plants were delivered. We did refund the customer using by the same payment method used when ordering. If payment was made by PayPal, it would also be returned by PayPal. For PayPal account problems, they should contacted, not us, since we are one of their customers as well.